Software & Network Users Manual - English
Page 95
...you turn your PC off, your machine will automatically be excluded from the menu on the machine. Run the Brother PC-FAX Receive software on your PC. See Troubleshooting and Routine Maintenance of stored faxes received, for example: PC-Fax Msgs:001 When you switch your PC on, the... using, you may need to configure the firewall settings to allow communication through port number 137 and 54926. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-240C and MFC-3360C) 6 Note • For Windows® 2000, XP and XP Professional x64 Edition users, you ...
...you turn your PC off, your machine will automatically be excluded from the menu on the machine. Run the Brother PC-FAX Receive software on your PC. See Troubleshooting and Routine Maintenance of stored faxes received, for example: PC-Fax Msgs:001 When you switch your PC on, the... using, you may need to configure the firewall settings to allow communication through port number 137 and 54926. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-240C and MFC-3360C) 6 Note • For Windows® 2000, XP and XP Professional x64 Edition users, you ...
Users Manual - English
Page 3
...latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to date, check here for the latest firmware upgrade (for Brother driver updates. • To keep your machine ...the purchase date of your product should you lose your product with Brother International Corporation, you will help , you must be recorded as the original owner of product ... on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax)...
...latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to date, check here for the latest firmware upgrade (for Brother driver updates. • To keep your machine ...the purchase date of your product should you lose your product with Brother International Corporation, you will help , you must be recorded as the original owner of product ... on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax)...
Users Manual - English
Page 16
... Maintenance 99 Troubleshooting 99 If you are having difficulty with your machine 99 Error messages 105 Transferring your faxes or Fax Journal report 108 Document jam 109 Printer ...
... Maintenance 99 Troubleshooting 99 If you are having difficulty with your machine 99 Error messages 105 Transferring your faxes or Fax Journal report 108 Document jam 109 Printer ...
Users Manual - English
Page 98
Chapter 13 Changing the color file format 13 a Press Menu, 4, 9, 3. To clear this error, take out the media card. No File This message will appear if you are working ... the drive (slot) that does not contain a .JPG file. Out of errors that are using the PhotoCapture Center®, you can easily identify and troubleshoot any problems. Media Error This message will appear if you try to choose PDF or JPEG. b Press a or b to access a media card in a media...
Chapter 13 Changing the color file format 13 a Press Menu, 4, 9, 3. To clear this error, take out the media card. No File This message will appear if you are working ... the drive (slot) that does not contain a .JPG file. Out of errors that are using the PhotoCapture Center®, you can easily identify and troubleshoot any problems. Media Error This message will appear if you try to choose PDF or JPEG. b Press a or b to access a media card in a media...
Users Manual - English
Page 100
... for Digital Print Order Format. Ltd. Understanding the Error Messages 14 Once you are familiar with the types of errors that can easily identify and troubleshoot any device other than a PictBridge compatible camera to the PictBridge port. b Turn on the camera. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji...
... for Digital Print Order Format. Ltd. Understanding the Error Messages 14 Once you are familiar with the types of errors that can easily identify and troubleshoot any device other than a PictBridge compatible camera to the PictBridge port. b Turn on the camera. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji...
Users Manual - English
Page 103
Section VI Appendixes VI Safety and Legal 88 Troubleshooting and Routine Maintenance 99 Menu and Features 122 Specifications 133 Glossary 144
Section VI Appendixes VI Safety and Legal 88 Troubleshooting and Routine Maintenance 99 Menu and Features 122 Specifications 133 Glossary 144
Users Manual - English
Page 115
... that the On/Off key is online. Click Start and then Printers and Faxes. Right-click and choose 'Brother MFC-XXXX' (where XXXX is your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges are having difficulty with your machine B Printing Difficulty No printout Suggestions Check the interface...
... that the On/Off key is online. Click Start and then Printers and Faxes. Right-click and choose 'Brother MFC-XXXX' (where XXXX is your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges are having difficulty with your machine B Printing Difficulty No printout Suggestions Check the interface...
Users Manual - English
Page 117
...Condensed print and white streaks You probably had a bad connection, with the sending machine. Received color fax prints only in and switched on page 16.) Check that are not stacked neatly. ... Windows® or Printing and Faxing for Macintosh® in the paper tray at any one time. Try to send the fax again. bottom of the external phone and dialing the ...to the machine, send a manual fax by lifting the handset of sentences are cut off . Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Machine feeds multiple pages Printed pages are empty or nearly...
...Condensed print and white streaks You probably had a bad connection, with the sending machine. Received color fax prints only in and switched on page 16.) Check that are not stacked neatly. ... Windows® or Printing and Faxing for Macintosh® in the paper tray at any one time. Try to send the fax again. bottom of the external phone and dialing the ...to the machine, send a manual fax by lifting the handset of sentences are cut off . Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Machine feeds multiple pages Printed pages are empty or nearly...
Users Manual - English
Page 119
... that send and receive information on page 11.) Scanning Difficulties Difficulty TWAIN/WIA errors appear while scanning. Suggestions Make sure the Brother TWAIN/WIA driver is recommended. When your machine, it to all devices that the Copy key is not illuminated, press it... separate phone line with custom features. Custom features on a single phone line with OCR, click File, Scan and choose the Brother TWAIN/WIA driver. Troubleshooting and Routine Maintenance Handling Incoming Calls (Continued) Difficulty Sending a fax call to Call Waiting or some other custom feature on a...
... that send and receive information on page 11.) Scanning Difficulties Difficulty TWAIN/WIA errors appear while scanning. Suggestions Make sure the Brother TWAIN/WIA driver is recommended. When your machine, it to all devices that the Copy key is not illuminated, press it... separate phone line with custom features. Custom features on a single phone line with OCR, click File, Scan and choose the Brother TWAIN/WIA driver. Troubleshooting and Routine Maintenance Handling Incoming Calls (Continued) Difficulty Sending a fax call to Call Waiting or some other custom feature on a...
Users Manual - English
Page 121
...not closed . Action Open the scanner cover and remove any foreign objects inside the machine. If you PC may occur. Troubleshooting and Routine Maintenance Network Difficulties (Continued) Difficulty Your computer cannot find your machine identifies the error and shows an error ... If the error message continues, see the instruction above. Suggestions Firewall setting on you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Error Message Cause Change Unable XX The machine has a mechanical problem. -OR- A foreign objects such...
...not closed . Action Open the scanner cover and remove any foreign objects inside the machine. If you PC may occur. Troubleshooting and Routine Maintenance Network Difficulties (Continued) Difficulty Your computer cannot find your machine identifies the error and shows an error ... If the error message continues, see the instruction above. Suggestions Firewall setting on you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Error Message Cause Change Unable XX The machine has a mechanical problem. -OR- A foreign objects such...
Users Manual - English
Page 123
...report on the CD-ROM.) Paper Jam Print Unable XX Paper is not properly loaded in the paper tray. Troubleshooting and Routine Maintenance Error Message Cause Action Near Empty One or more of the ink cartridges are running out of the following: Refill the paper in the paper... reconnect it. 107 Printing operation in progress Reduce print resolution. (For details, see Transferring your telephone company. If a sending machine has a color fax, the machine's 'handshake' will ask that is full. Take out the ink cartridge and put it in again seating it , the...
...report on the CD-ROM.) Paper Jam Print Unable XX Paper is not properly loaded in the paper tray. Troubleshooting and Routine Maintenance Error Message Cause Action Near Empty One or more of the ink cartridges are running out of the following: Refill the paper in the paper... reconnect it. 107 Printing operation in progress Reduce print resolution. (For details, see Transferring your telephone company. If a sending machine has a color fax, the machine's 'handshake' will ask that is full. Take out the ink cartridge and put it in again seating it , the...
Users Manual - English
Page 125
... will ask if you want to transfer the faxes to your PC. c Pull the jammed document out to clear a document jam. d Close the ADF cover. Troubleshooting and Routine Maintenance Transferring faxes to your PC B You can jam if they are not inserted or fed properly, or if they are in the....) If faxes are too long. a Press Menu, 9, 0, 2. Document is jammed in the top of the following: To transfer all faxes to your PC. c Do one of the ADF unit B a Take out any paper from your machine's memory to another fax machine B If you have not set PC Fax Receive on...
... will ask if you want to transfer the faxes to your PC. c Pull the jammed document out to clear a document jam. d Close the ADF cover. Troubleshooting and Routine Maintenance Transferring faxes to your PC B You can jam if they are not inserted or fed properly, or if they are in the....) If faxes are too long. a Press Menu, 9, 0, 2. Document is jammed in the top of the following: To transfer all faxes to your PC. c Do one of the ADF unit B a Take out any paper from your machine's memory to another fax machine B If you have not set PC Fax Receive on...
Users Manual - English
Page 127
... front side of the machine. 1 1 e Put the Jam Clear Cover back on. Gently push the scanner cover support down (2) and close the scanner cover (3). 111 Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the power source, and then move the print head to release the lock (1). d Remove the Jam Clear...
... front side of the machine. 1 1 e Put the Jam Clear Cover back on. Gently push the scanner cover support down (2) and close the scanner cover (3). 111 Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the power source, and then move the print head to release the lock (1). d Remove the Jam Clear...
Users Manual - English
Page 129
... running out of ink, the machine will be a small amount of the 4 cartridges. If one or more ink cartridges are empty, for the color shown on the LCD, and then take out the ink cartridge for the color shown on the LCD. The LCD will tell you that an ink cartridge is empty..., there will tell you with an ink dot counter. d Remove the protective yellow cap (1). 1 Improper Setup DO NOT touch the area shown in the ink cartridge. Troubleshooting and Routine Maintenance Routine...
... running out of ink, the machine will be a small amount of the 4 cartridges. If one or more ink cartridges are empty, for the color shown on the LCD, and then take out the ink cartridge for the color shown on the LCD. The LCD will tell you that an ink cartridge is empty..., there will tell you with an ink dot counter. d Remove the protective yellow cap (1). 1 Improper Setup DO NOT touch the area shown in the ink cartridge. Troubleshooting and Routine Maintenance Routine...
Users Manual - English
Page 131
... NOT use isopropyl alcohol to remove dust. d Lift the output paper tray cover and wipe the inside the paper tray. Brother strongly recommends that contain ammonia. Troubleshooting and Routine Maintenance Clean the outside of the machine as thinner or benzine will damage the outside surface of the machine B ... cloth to use of the machine with your investment and obtain premium performance from the control panel. Cleaning the outside of Genuine Brother Supplies. e Close the output paper tray cover and put the paper tray firmly back in unsatisfactory print quality.
... NOT use isopropyl alcohol to remove dust. d Lift the output paper tray cover and wipe the inside the paper tray. Brother strongly recommends that contain ammonia. Troubleshooting and Routine Maintenance Clean the outside of the machine as thinner or benzine will damage the outside surface of the machine B ... cloth to use of the machine with your investment and obtain premium performance from the control panel. Cleaning the outside of Genuine Brother Supplies. e Close the output paper tray cover and put the paper tray firmly back in unsatisfactory print quality.
Users Manual - English
Page 133
You can clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service. (See Brother numbers on your printed pages. Clean the print head and ink cartridges if you clean the print head at ...cleans the print head. You can start the cleaning process manually if needed. Press OK. Note If you get a horizontal line in the machine. Troubleshooting and Routine Maintenance Cleaning the paper pick-up Roller (1) with isopropyl alcohol on a cotton swab. 1 Cleaning the print head B To ensure the...
You can clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service. (See Brother numbers on your printed pages. Clean the print head and ink cartridges if you clean the print head at ...cleans the print head. You can start the cleaning process manually if needed. Press OK. Note If you get a horizontal line in the machine. Troubleshooting and Routine Maintenance Cleaning the paper pick-up Roller (1) with isopropyl alcohol on a cotton swab. 1 Cleaning the print head B To ensure the...
Users Manual - English
Page 135
...+ e d Press Stop/Exit. The LCD shows the ink volume. a Press Ink. b Press a or b to choose Ink Volume. d Press Black Start or Color Start. The machine starts printing the Alignment Check Sheet. Is Alignment OK? 1.Yes 2.No e Check the 600 dpi and 1200 dpi test prints to see... another test print number is left in the Software User's Guide on the CD-ROM.) 119 Press OK. c Press a or b to check. Troubleshooting and Routine Maintenance Checking the printing alignment B You may need to adjust the printing alignment after transporting the machine if your computer. (See Printing for...
...+ e d Press Stop/Exit. The LCD shows the ink volume. a Press Ink. b Press a or b to choose Ink Volume. d Press Black Start or Color Start. The machine starts printing the Alignment Check Sheet. Is Alignment OK? 1.Yes 2.No e Check the 600 dpi and 1200 dpi test prints to see... another test print number is left in the Software User's Guide on the CD-ROM.) 119 Press OK. c Press a or b to check. Troubleshooting and Routine Maintenance Checking the printing alignment B You may need to adjust the printing alignment after transporting the machine if your computer. (See Printing for...
Users Manual - English
Page 137
Troubleshooting and Routine Maintenance i Pack the printed materials in the original carton as part of the Exchange Service, pack only the machine. Note If you are returning your machine to Brother as shown below. d Unplug the machine from the front side of the machine. g Lift the scanner cover to find the yellow protective...
Troubleshooting and Routine Maintenance i Pack the printed materials in the original carton as part of the Exchange Service, pack only the machine. Note If you are returning your machine to Brother as shown below. d Unplug the machine from the front side of the machine. g Lift the scanner cover to find the yellow protective...