Users Manual - English
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... latest FAQs and troubleshooting tips. Calls must call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you need additional help , you must be made from your computer. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm.Error Poor phone line quality caused a .... fax machine stopped the call the country where you bought the MFC. Connection Fail You tried to poll a fax machine that Check the other person's Try to the MFC. Print data remains in Polled Waiting mode. Disconnected The other person or other fax machine's polling setup....
... latest FAQs and troubleshooting tips. Calls must call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you need additional help , you must be made from your computer. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm.Error Poor phone line quality caused a .... fax machine stopped the call the country where you bought the MFC. Connection Fail You tried to poll a fax machine that Check the other person's Try to the MFC. Print data remains in Polled Waiting mode. Disconnected The other person or other fax machine's polling setup....
Users Manual - English
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...page 11-25.) No File (MFC-5840CN only) The media card in the media drive Re-insert the correct media. If the sending machine has the ability to convert it is in the proper position. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 If a sending machine has a color fax, the MFC's 'handshake' will be sent ... jam or paper jam on page ii.) No Cartridge An ink cartridge is a problem with the media drive. Allow the MFC to Distinctive Ring mode. Ink Empty One or more of the ink cartridges are running out of the ink cartridges is empty. If the error remains, check the media...
...page 11-25.) No File (MFC-5840CN only) The media card in the media drive Re-insert the correct media. If the sending machine has the ability to convert it is in the proper position. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 If a sending machine has a color fax, the MFC's 'handshake' will be sent ... jam or paper jam on page ii.) No Cartridge An ink cartridge is a problem with the media drive. Allow the MFC to Distinctive Ring mode. Ink Empty One or more of the ink cartridges are running out of the ink cartridges is empty. If the error remains, check the media...
Users Manual - English
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...Brother PC-FAX software on page 5-1 in the MFC. Press Black Start. 5. After the faxes are transferred, disconnect the MFC...3. -OR- Then, disconnect the MFC from the power source for several ... MFC has faxes in the MFC's memory, press 2. 4....MFC has no faxes, disconnect the MFC from inside the MFC. Go to Init. A foreign obstacle, such as a clip or ripped paper, is in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE... transferred, disconnect the MFC from your MFC's memory to another...MFC has a mechanical problem. -OR- After the faxes are present,...
...Brother PC-FAX software on page 5-1 in the MFC. Press Black Start. 5. After the faxes are transferred, disconnect the MFC...3. -OR- Then, disconnect the MFC from the power source for several ... MFC has faxes in the MFC's memory, press 2. 4....MFC has no faxes, disconnect the MFC from inside the MFC. Go to Init. A foreign obstacle, such as a clip or ripped paper, is in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE... transferred, disconnect the MFC from your MFC's memory to another...MFC has a mechanical problem. -OR- After the faxes are present,...
Users Manual - English
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...both the MFC and your MFC, check the chart below and follow the troubleshooting tips. Cartridges remain fresh for your ink cartridges are fresh. Smudged stain at http://solutions.brother.com. Try... head on page 11-15.) Try using plain paper, use the 'Enhanced Normal Printing' mode to 91°F. DIFFICULTY Printing No printout Poor quality print. Clean the print head. (...top center of plain paper. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 1-10.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cartridge expiration dates are printed on...
...both the MFC and your MFC, check the chart below and follow the troubleshooting tips. Cartridges remain fresh for your ink cartridges are fresh. Smudged stain at http://solutions.brother.com. Try... head on page 11-15.) Try using plain paper, use the 'Enhanced Normal Printing' mode to 91°F. DIFFICULTY Printing No printout Poor quality print. Clean the print head. (...top center of plain paper. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 1-10.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cartridge expiration dates are printed on...
Users Manual - English
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...your phone line. Make a copy to check the line. If possible, call your MFC, ask your resolution to check that the Fax mode on the line. If there is in the correct receiving mode for a dial tone. Print the Transmission Verification Report and check for an error. ... transmission error with possible interference on page 11-23.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you made shows the same problem, your MFC may be out of Compatibility to check your MFC's scanner operation. To gain extra memory, you frequently get 'Result:NG' on the Transmission...
...your phone line. Make a copy to check the line. If possible, call your MFC, ask your resolution to check that the Fax mode on the line. If there is in the correct receiving mode for a dial tone. Print the Transmission Verification Report and check for an error. ... transmission error with possible interference on page 11-23.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you made shows the same problem, your MFC may be out of Compatibility to check your MFC's scanner operation. To gain extra memory, you frequently get 'Result:NG' on the Transmission...
Users Manual - English
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...through on the LCD. 'Connect Failure' If the MFC is crucial to your MFC is set to sounds. Make sure the Brother TWAIN/WIA driver is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. Copying Difficulties Cannot make a ... mistakenly interpret certain voices or music on a single, shared line with fax receiving tones. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 12 For example: If you have loaded the Brother software, the PC will not work unless you can ignore this problem. In PaperPort®, click Scan in...
...through on the LCD. 'Connect Failure' If the MFC is crucial to your MFC is set to sounds. Make sure the Brother TWAIN/WIA driver is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. Copying Difficulties Cannot make a ... mistakenly interpret certain voices or music on a single, shared line with fax receiving tones. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 12 For example: If you have loaded the Brother software, the PC will not work unless you can ignore this problem. In PaperPort®, click Scan in...
Users Manual - English
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...Line and in again. Make sure you continue. DIFFICULTY SUGGESTIONS PhotoCapture Center™ Difficulties (MFC-5840CN only) Removable Disk does not work , please turn off .) Cannot access Removable Disk from...b)Take out the media card and put it off your PC and MFC, and then turn it back in Ready mode. Network Difficulties I cannot print over the Network Make sure that the ...MFC to a different port on your MFC is powered on page 7-1.) Then the current settings of the network are good, the machine shows LAN Active for 2 seconds. 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
...Line and in again. Make sure you continue. DIFFICULTY SUGGESTIONS PhotoCapture Center™ Difficulties (MFC-5840CN only) Removable Disk does not work , please turn off .) Cannot access Removable Disk from...b)Take out the media card and put it off your PC and MFC, and then turn it back in Ready mode. Network Difficulties I cannot print over the Network Make sure that the ...MFC to a different port on your MFC is powered on page 7-1.) Then the current settings of the network are good, the machine shows LAN Active for 2 seconds. 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Users Manual - English
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... the text or graphics on page i). 11 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE You can start the cleaning process manually if needed. Cleaning too often uses...Brother Customer Service (see Brother numbers on your printed pages. Touching the print head may cause permanent damage and may void the print head's warranty. 1 Press Ink. 2 Press ▲ or ▼ to select Black, Color or All. When cleaning is finished, the MFC...quality, the MFC will clean the print head. Cleaning the print head consumes ink. The MFC will regularly clean the print head. How to standby mode automatically. ...
... the text or graphics on page i). 11 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE You can start the cleaning process manually if needed. Cleaning too often uses...Brother Customer Service (see Brother numbers on your printed pages. Touching the print head may cause permanent damage and may void the print head's warranty. 1 Press Ink. 2 Press ▲ or ▼ to select Black, Color or All. When cleaning is finished, the MFC...quality, the MFC will clean the print head. Cleaning the print head consumes ink. The MFC will regularly clean the print head. How to standby mode automatically. ...
Users Manual - English
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...for Broadcasting ..... 5-3 H HELP Help list 7-3 LCD messages B-1 using navigation keys ....B-2 Menu Table B-1, B-3 I - 3 B-1 Mode Timer 2-3 Mode, entering Copy 8-1 Fax 3-1 Scan 1-3 Multi-line connections (PBX A-16 INDEX I Ink cartridges checking ink volume ..... 11-19... replacing 11-25 Ink Dot Counter 11-25 J Jacks convert to RJ11 jack triplex adapter A-13 EXT external telephone ...... from PC See Software User's Guide on the CD-ROM Maintenance...
...for Broadcasting ..... 5-3 H HELP Help list 7-3 LCD messages B-1 using navigation keys ....B-2 Menu Table B-1, B-3 I - 3 B-1 Mode Timer 2-3 Mode, entering Copy 8-1 Fax 3-1 Scan 1-3 Multi-line connections (PBX A-16 INDEX I Ink cartridges checking ink volume ..... 11-19... replacing 11-25 Ink Dot Counter 11-25 J Jacks convert to RJ11 jack triplex adapter A-13 EXT external telephone ...... from PC See Software User's Guide on the CD-ROM Maintenance...