Software Users Manual - English
Page 164
Ink Level The Ink Level button opens the Remote Setup Program's Maintenance window, which displays the ink level for MFC-210C) The Quick-Dial button allows you to open the Set Quick-Dial window of the Remote Setup Program, so you can easily register or change the dial numbers from your computer. Quick-Dial (not available for each cartridge. 8 - 42 USING YOUR MACHINE WITH A MACINTOSH®
Ink Level The Ink Level button opens the Remote Setup Program's Maintenance window, which displays the ink level for MFC-210C) The Quick-Dial button allows you to open the Set Quick-Dial window of the Remote Setup Program, so you can easily register or change the dial numbers from your computer. Quick-Dial (not available for each cartridge. 8 - 42 USING YOUR MACHINE WITH A MACINTOSH®
Users Manual - English
Page 6
...of your bill of sale. What is the length of the Warranty Periods: • Machines: one year from the original purchase date. • Accompanying Consumable and Accessory Items: 90 days from ... Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. Supply Brother or the Brother Authorized Service Center with a photocopy of your dated bill of the serial number). What Brother will ...repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-...
...of your bill of sale. What is the length of the Warranty Periods: • Machines: one year from the original purchase date. • Accompanying Consumable and Accessory Items: 90 days from ... Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. Supply Brother or the Brother Authorized Service Center with a photocopy of your dated bill of the serial number). What Brother will ...repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-...
Users Manual - English
Page 8
...accident, neglect, misuse or improper installation or operation, any failure of the MFC/Facsimile machine to operate properly. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, will VOID the Warranty. (Refer to your ...brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi Neither Brother nor anyone else involved in excess of the specifications or with your User's Guide for any damage caused from service, maintenance...
...accident, neglect, misuse or improper installation or operation, any failure of the MFC/Facsimile machine to operate properly. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, will VOID the Warranty. (Refer to your ...brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi Neither Brother nor anyone else involved in excess of the specifications or with your User's Guide for any damage caused from service, maintenance...
Users Manual - English
Page 9
Do not handle the plug with wet hands. To prevent injuries, be careful not to these instructions for later reference and before attempting any maintenance. When you move the machine, grasp the side handholds as shown in the illustration. When you move the machine, place a hand at each side of ...
Do not handle the plug with wet hands. To prevent injuries, be careful not to these instructions for later reference and before attempting any maintenance. When you move the machine, grasp the side handholds as shown in the illustration. When you move the machine, place a hand at each side of ...
Users Manual - English
Page 19
... Canada Compliance Statement (Canada only 11-4 For your safety 11-4 LAN connection (FAX-1940CN and MFC-3340CN only 11-4 Important safety instructions 11-5 Trademarks 11-8 12 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Document Jam 12-5 Document is jammed inside the front ... A Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail A-2 Before you choose the ring pattern to register ......
... Canada Compliance Statement (Canada only 11-4 For your safety 11-4 LAN connection (FAX-1940CN and MFC-3340CN only 11-4 Important safety instructions 11-5 Trademarks 11-8 12 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Document Jam 12-5 Document is jammed inside the front ... A Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail A-2 Before you choose the ring pattern to register ......
Users Manual - English
Page 145
... to check your machine identifies the problem and displays an error message. If the problem continues, call again. 12 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. The USB cable was unplugged while the computer was...
... to check your machine identifies the problem and displays an error message. If the problem continues, call again. 12 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. The USB cable was unplugged while the computer was...
Users Manual - English
Page 146
... remains, check the media drive by inserting another mode. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 Ink Empty One or more of the ink cartridges are running out of the ink cartridges is too cold. Media Error (MFC-3340CN only) The media card is either corrupted, improperly formatted, or there... scanned from Manual to another media card that the fax be received into memory as black and white. If a sending machine has a color fax, the machine's 'handshake' will stop all print operations. Take out the ink cartridge and put it in the machine. Allow the...
... remains, check the media drive by inserting another mode. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 Ink Empty One or more of the ink cartridges are running out of the ink cartridges is too cold. Media Error (MFC-3340CN only) The media card is either corrupted, improperly formatted, or there... scanned from Manual to another media card that the fax be received into memory as black and white. If a sending machine has a color fax, the machine's 'handshake' will stop all print operations. Take out the ink cartridge and put it in the machine. Allow the...
Users Manual - English
Page 147
...Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in the machine. Not Registered You tried to access a One-Touch or Speed-Dial number that are in the memory. (See Printing a fax from the memory on page 4-10.) (Printing operation in process...paper jam on page 12-6.) Reload the correct size of paper (Letter, Legal or A4), and then press Black Start or Color Start. 12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clear the data in the machine. Paper is busy. Verify the number and try again. -OR- ERROR MESSAGES ERROR MESSAGE...
...Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in the machine. Not Registered You tried to access a One-Touch or Speed-Dial number that are in the memory. (See Printing a fax from the memory on page 4-10.) (Printing operation in process...paper jam on page 12-6.) Reload the correct size of paper (Letter, Legal or A4), and then press Black Start or Color Start. 12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clear the data in the machine. Paper is busy. Verify the number and try again. -OR- ERROR MESSAGES ERROR MESSAGE...
Users Manual - English
Page 148
...the machine. Press Menu/Set, 9, 0, 1. 2. Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4 Press Black Start. 5. Transfer faxes to your PC (MFC-3340CN only) You can move the faxes from inside the machine. Close...for several minutes (which faxes will erase all faxes), and then reconnect it . -OR- To keep all faxes to your PC. 1. For MFC-3340CN, you can forward the faxes to your Station ID, you can transfer the Fax Journal report to Scan The machine has a mechanical problem...
...the machine. Press Menu/Set, 9, 0, 1. 2. Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4 Press Black Start. 5. Transfer faxes to your PC (MFC-3340CN only) You can move the faxes from inside the machine. Close...for several minutes (which faxes will erase all faxes), and then reconnect it . -OR- To keep all faxes to your PC. 1. For MFC-3340CN, you can forward the faxes to your Station ID, you can transfer the Fax Journal report to Scan The machine has a mechanical problem...
Users Manual - English
Page 149
Document is jammed inside the front of the machine. 3 Press Stop/Exit. 12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document Jam If the document is not jammed. 2 Pull the jammed document out toward the front of the machine. 1 Remove any paper from the ADF that is jammed, follow the steps below.
Document is jammed inside the front of the machine. 3 Press Stop/Exit. 12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document Jam If the document is not jammed. 2 Pull the jammed document out toward the front of the machine. 1 Remove any paper from the ADF that is jammed, follow the steps below.
Users Manual - English
Page 150
Paper is jammed in the machine. Paper Tray 2 Slowly pull out the jammed paper to remove it is jammed inside the paper tray 1 Pull the paper tray out of the machine. Printer jam or paper jam Remove the jammed paper depending on where it . Jammed paper TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6
Paper is jammed in the machine. Paper Tray 2 Slowly pull out the jammed paper to remove it is jammed inside the paper tray 1 Pull the paper tray out of the machine. Printer jam or paper jam Remove the jammed paper depending on where it . Jammed paper TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6
Users Manual - English
Page 151
Pull the jammed paper out of the machine. Top Cover If the paper is jammed inside the machine 1 Remove the jam clear cover. Paper is jammed underneath the print head, disconnect the machine from the power source so you can move the print head to the open cover to take out the paper. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Jam Clear Cover 2 Re-insert the jam clear cover. 3 If you can not pull out the jammed paper, close the document support and the document tray and lift the open position until it locks securely into place. 4 Remove the jammed paper.
Pull the jammed paper out of the machine. Top Cover If the paper is jammed inside the machine 1 Remove the jam clear cover. Paper is jammed underneath the print head, disconnect the machine from the power source so you can move the print head to the open cover to take out the paper. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Jam Clear Cover 2 Re-insert the jam clear cover. 3 If you can not pull out the jammed paper, close the document support and the document tray and lift the open position until it locks securely into place. 4 Remove the jammed paper.
Users Manual - English
Page 152
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8 5 Close the top cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8 5 Close the top cover.
Users Manual - English
Page 153
...paper side guide is adjusted correctly. (See How to load paper, envelopes and post cards on page 1-15.) 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Visit us at http://solutions.brother.com. Characters and lines are printed on page 1-10.) The recommended environment for up to see if the LCD is showing an error...Normal Printing' mode to help avoid banding on page 12-18.) Make sure the paper is between 68°F to help enhance the print quality. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 12-25.) Check to two years if kept in Software User's Guide...
...paper side guide is adjusted correctly. (See How to load paper, envelopes and post cards on page 1-15.) 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Visit us at http://solutions.brother.com. Characters and lines are printed on page 1-10.) The recommended environment for up to see if the LCD is showing an error...Normal Printing' mode to help avoid banding on page 12-18.) Make sure the paper is between 68°F to help enhance the print quality. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 12-25.) Check to two years if kept in Software User's Guide...
Users Manual - English
Page 154
...Basic tab of paper. (See About paper on the reverse side or at any one time. Machine does not print from another fax machine. Highest resolution needs longer data ...paper tray. (See How to print more than normal printing. Borderless printing is dry. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Changing the printer driver setting may be caused by static or interference on page 1-15....) Try setting the Display setting to see if the problem is not full color in the printer driver are some dense lines. This can make a copy using the paper support...
...Basic tab of paper. (See About paper on the reverse side or at any one time. Machine does not print from another fax machine. Highest resolution needs longer data ...paper tray. (See How to print more than normal printing. Borderless printing is dry. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Changing the printer driver setting may be caused by static or interference on page 1-15....) Try setting the Display setting to see if the problem is not full color in the printer driver are some dense lines. This can make a copy using the paper support...
Users Manual - English
Page 155
Replace the color ink cartridges that are empty or nearly empty, and then ask the other party to Fine or S.Fine. If possible, call your machine, ask your setup. (See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic receiving operations (FAX-1940CN only) ... (See Setting Tone and Pulse dialing mode on page 2-1.) Receiving Faxes Cannot receive a fax Make sure the machine is dirty. (See Routine maintenance on the phone line, try changing the menu setting of Compatibility to Basic. (See Compatibility on page 12-14.) Sending Faxes Cannot send a...
Replace the color ink cartridges that are empty or nearly empty, and then ask the other party to Fine or S.Fine. If possible, call your machine, ask your setup. (See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic receiving operations (FAX-1940CN only) ... (See Setting Tone and Pulse dialing mode on page 2-1.) Receiving Faxes Cannot receive a fax Make sure the machine is dirty. (See Routine maintenance on the phone line, try changing the menu setting of Compatibility to Basic. (See Compatibility on page 12-14.) Sending Faxes Cannot send a...
Users Manual - English
Page 156
...line, the signal can temporarily interrupt or disrupt the faxes. Make sure the Brother TWAIN/WIA driver is crucial to your machine is set to the machine. Software Difficulties (MFC-3240C and MFC-3340CN only) Cannot install software or print Run the MFL-Pro Suite Repair ...Black Start and hang up . TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12 Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Clean the scanner. (See Cleaning the Scanner on page 12-23.) Scanning Difficulties (MFC-3240C and MFC-3340CN only) TWAIN/WIA errors appear while scanning. ...
...line, the signal can temporarily interrupt or disrupt the faxes. Make sure the Brother TWAIN/WIA driver is crucial to your machine is set to the machine. Software Difficulties (MFC-3240C and MFC-3340CN only) Cannot install software or print Run the MFL-Pro Suite Repair ...Black Start and hang up . TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12 Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Clean the scanner. (See Cleaning the Scanner on page 12-23.) Scanning Difficulties (MFC-3240C and MFC-3340CN only) TWAIN/WIA errors appear while scanning. ...
Users Manual - English
Page 157
...the machine to eject the media card, it back in Ready mode. Disconnect the USB cable. 2. DIFFICULTY SUGGESTIONS PhotoCapture Center™ Difficulties (MFC-3340CN only) Removable Disk does not work , please turn off .) Cannot access Removable Disk from within Windows®, you must take out the... settings of the above do the following: 1. If not, do not work properly. e)If all of the network are printed. Network Difficulties (MFC-3340CN only) I cannot print over the Network Make sure that the cabling and network connections are good, the machine shows LAN Active for 2 ...
...the machine to eject the media card, it back in Ready mode. Disconnect the USB cable. 2. DIFFICULTY SUGGESTIONS PhotoCapture Center™ Difficulties (MFC-3340CN only) Removable Disk does not work , please turn off .) Cannot access Removable Disk from within Windows®, you must take out the... settings of the above do the following: 1. If not, do not work properly. e)If all of the network are printed. Network Difficulties (MFC-3340CN only) I cannot print over the Network Make sure that the cabling and network connections are good, the machine shows LAN Active for 2 ...
Users Manual - English
Page 158
... bps. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14 Press Menu/Set. 3 Press Stop/Exit. ■ Basic reduces the modem speed to 33600 bps. The machine adjusts the modem speed for fax operations. 1 Press Menu/Set, 2, 0, 1. 2 Press ▲ or ▼ to select Basic, (or Normal). 1.Compatibility For FAX-1940CN, MFC-3240C and MFC-3340CN, you adjust...
... bps. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14 Press Menu/Set. 3 Press Stop/Exit. ■ Basic reduces the modem speed to 33600 bps. The machine adjusts the modem speed for fax operations. 1 Press Menu/Set, 2, 0, 1. 2 Press ▲ or ▼ to select Basic, (or Normal). 1.Compatibility For FAX-1940CN, MFC-3240C and MFC-3340CN, you adjust...
Users Manual - English
Page 159
... will clean the print head. If you get a horizontal line in the text or graphics on page i). 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Press Menu/Set. Clean the print head and ink cartridges if you clean the print head at once. Cleaning the print head consumes ink. How... to select Black, Color or All. Caution Do NOT touch the print head. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages....
... will clean the print head. If you get a horizontal line in the text or graphics on page i). 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Press Menu/Set. Clean the print head and ink cartridges if you clean the print head at once. Cleaning the print head consumes ink. How... to select Black, Color or All. Caution Do NOT touch the print head. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages....