Users Manual - English
Page 6
...You are not the Original Purchaser and the product that the Machine and the accompanying Consumable and Accessory Items will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for loss ...period. What is covered: • This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are responsible for the cost of local Brother Authorized Service Center(s), call 1-800-521-2846. and, (5) Problems arising from the original purchase date or the rated life of...
...You are not the Original Purchaser and the product that the Machine and the accompanying Consumable and Accessory Items will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for loss ...period. What is covered: • This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are responsible for the cost of local Brother Authorized Service Center(s), call 1-800-521-2846. and, (5) Problems arising from the original purchase date or the rated life of...
Users Manual - English
Page 7
... Service Center. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be charged up at Brother's then current published rates. Your credit card will be liable for this Product. © 2003 Brother International Corporation v Retain your sole (i.e., only...the Machine that is entitled to warranty coverage. Because some states do not return your original Product to Brother within five (5) business days; (ii) the problems with Brother or its sole discretion. Brother will require that change to this Product. Limitations: Brother is...
... Service Center. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be charged up at Brother's then current published rates. Your credit card will be liable for this Product. © 2003 Brother International Corporation v Retain your sole (i.e., only...the Machine that is entitled to warranty coverage. Because some states do not return your original Product to Brother within five (5) business days; (ii) the problems with Brother or its sole discretion. Brother will require that change to this Product. Limitations: Brother is...
Users Manual - English
Page 14
...To load post cards 1-18 About fax machines 1-19 Custom features 1-19 Do you have Voice Mail on the phone line? ......... 1-19 Why should there be problems 1-19 How can you avoid possible problems 1-19 Fax tones and handshake 1-20 ECM (...Error Correction Mode 1-21 2 Getting started 2-1 Initial Setup 2-1 Setting the Date and Time 2-1 Setting Tone and Pulse dialing mode 2-1 Setting the Station ID 2-2 General Setup 2-3 Setting the Mode Timer (MFC-3240C and MFC-3340CN only 2-3 Setting the Mode Timer (FAX-1840C and FAX...
...To load post cards 1-18 About fax machines 1-19 Custom features 1-19 Do you have Voice Mail on the phone line? ......... 1-19 Why should there be problems 1-19 How can you avoid possible problems 1-19 Fax tones and handshake 1-20 ECM (...Error Correction Mode 1-21 2 Getting started 2-1 Initial Setup 2-1 Setting the Date and Time 2-1 Setting Tone and Pulse dialing mode 2-1 Setting the Station ID 2-2 General Setup 2-3 Setting the Mode Timer (MFC-3240C and MFC-3340CN only 2-3 Setting the Mode Timer (FAX-1840C and FAX...
Users Manual - English
Page 37
Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that the paper is flat in the tray and below the maximum paper mark. it may lift at the back of the tray and cause feed problems. 6 Put the output paper tray back on and push the paper tray firmly back into the paper tray print side down and the leading edge (top of the paper) in too far; 4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the machine. 1 - 16 INTRODUCTION Check that you do not push the paper in first.
Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that the paper is flat in the tray and below the maximum paper mark. it may lift at the back of the tray and cause feed problems. 6 Put the output paper tray back on and push the paper tray firmly back into the paper tray print side down and the leading edge (top of the paper) in too far; 4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the machine. 1 - 16 INTRODUCTION Check that you do not push the paper in first.
Users Manual - English
Page 39
... post cards into the paper tray with the address side down and the leading edge (top of the post cards. 1 - 18 INTRODUCTION If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope...
... post cards into the paper tray with the address side down and the leading edge (top of the post cards. 1 - 18 INTRODUCTION If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope...
Users Manual - English
Page 40
...if Voice Mail is set Voice Mail and the Brother machine to work with an answering machine. Your Brother machine is designed to answer after the call has been answered. If you set to answer after four, Voice Mail will stop your machine from receiving calls. It is important to remember that... get a second phone number on page A-1.) Another way to avoid possible problems is to the other while receiving incoming calls. Many people with it. (See Distinctive Ring on your present phone line. About fax machines Custom features Do you have Voice Mail on the phone line where you will...
...if Voice Mail is set Voice Mail and the Brother machine to work with an answering machine. Your Brother machine is designed to answer after the call has been answered. If you set to answer after four, Voice Mail will stop your machine from receiving calls. It is important to remember that... get a second phone number on page A-1.) Another way to avoid possible problems is to the other while receiving incoming calls. Many people with it. (See Distinctive Ring on your present phone line. About fax machines Custom features Do you have Voice Mail on the phone line where you will...
Users Manual - English
Page 135
...the PhotoCapture Center™, you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will appear if you are too large for the machine's memory. 10 - 13 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) No File-This message will beep to ...access a media card in the drive (slot) that are working with the media drive. Out of errors that is either bad or not formatted, or when there is a problem with...
...the PhotoCapture Center™, you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will appear if you are too large for the machine's memory. 10 - 13 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) No File-This message will beep to ...access a media card in the drive (slot) that are working with the media drive. Out of errors that is either bad or not formatted, or when there is a problem with...
Users Manual - English
Page 138
...equipment connected to the telephone line, make sure the installation of this equipment does not disable your machine, call your telephone company or a qualified installer. Brother cannot accept any financial or other responsibilities that may be used on page i.) WARNING For protection ...The telephone company may make necessary modifications to maintain uninterrupted service. IMPORTANT INFORMATION 11 - 2 There are not able to solve a problem with your alarm equipment. Connection to party line service is subject to state tariffs. But if advance notice isn't practical, the telephone...
...equipment connected to the telephone line, make sure the installation of this equipment does not disable your machine, call your telephone company or a qualified installer. Brother cannot accept any financial or other responsibilities that may be used on page i.) WARNING For protection ...The telephone company may make necessary modifications to maintain uninterrupted service. IMPORTANT INFORMATION 11 - 2 There are not able to solve a problem with your alarm equipment. Connection to party line service is subject to state tariffs. But if advance notice isn't practical, the telephone...
Users Manual - English
Page 145
... and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. Data Remaining Print data remains in the machine's memory. Disconnected The other person or other fax machine's polling setup. Check the other person's fax machine stopped the call again. ERROR MESSAGES ERROR MESSAGE CAUSE...
... and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. Data Remaining Print data remains in the machine's memory. Disconnected The other person or other fax machine's polling setup. Check the other person's fax machine stopped the call again. ERROR MESSAGES ERROR MESSAGE CAUSE...
Users Manual - English
Page 146
...card in the proper position. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be received into memory. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be received into memory as a black and white fax. Near Empty One or more of ink. ...is too warm. If the sending machine has the ability to convert it, the color fax will be received into the slot to Off. (See Turning off the Distinctive Ring on page ii.) No Cartridge An ink cartridge is a problem with the media drive. Re-...
...card in the proper position. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be received into memory. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be received into memory as a black and white fax. Near Empty One or more of ink. ...is too warm. If the sending machine has the ability to convert it, the color fax will be received into the slot to Off. (See Turning off the Distinctive Ring on page ii.) No Cartridge An ink cartridge is a problem with the media drive. Re-...
Users Manual - English
Page 148
... . (For details see Transfer faxes to your PC, press 1. -OR- After the faxes are present, you can transfer the Fax Journal report to another fax machine If you want to transfer a fax to your PC. 3. Please see Using Brother PC-FAX software on the CD-ROM.) ...TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4 Transfer faxes to your PC (MFC-3340CN only) You can forward the faxes to your PC. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Unable to Change Unable to Clean Unable to Scan The machine has a mechanical problem...
... . (For details see Transfer faxes to your PC, press 1. -OR- After the faxes are present, you can transfer the Fax Journal report to another fax machine If you want to transfer a fax to your PC. 3. Please see Using Brother PC-FAX software on the CD-ROM.) ...TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4 Transfer faxes to your PC (MFC-3340CN only) You can forward the faxes to your PC. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Unable to Change Unable to Clean Unable to Scan The machine has a mechanical problem...
Users Manual - English
Page 153
...page 1-15.) 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE The machine prints blank pages. Clean the print head. (See Cleaning the..., after that the ink may become clogged. Check the machine is plugged in the printer driver 'Basic' tab to help... the Paper Type on page 2-4.) Make sure your machine is between 68°F to see if the LCD...cartridges on the package. Visit us at http://solutions.brother.com. Printed text or images are printed on page ...on both the machine and your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers...
...page 1-15.) 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE The machine prints blank pages. Clean the print head. (See Cleaning the..., after that the ink may become clogged. Check the machine is plugged in the printer driver 'Basic' tab to help... the Paper Type on page 2-4.) Make sure your machine is between 68°F to see if the LCD...cartridges on the package. Visit us at http://solutions.brother.com. Printed text or images are printed on page ...on both the machine and your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers...
Users Manual - English
Page 154
Cannot perform '2 in 1 or 4 in the printer driver 'Basic' tab. Machine does not print from another fax machine. Printing Received Faxes Condensed print and white streaks across the page or the top and bottom of sentences are cut off . (See Media Type on page 1-8 ...using the Black Start key to see if the same problem occurs. Make sure the paper is not full color in your machine. Try receiving from Adobe Illustrator. Print speed is not working properly. Machine feeds multiple pages Printed pages are the same. Machine does not print from Paint Brush. SUGGESTIONS Make sure the...
Cannot perform '2 in 1 or 4 in the printer driver 'Basic' tab. Machine does not print from another fax machine. Printing Received Faxes Condensed print and white streaks across the page or the top and bottom of sentences are cut off . (See Media Type on page 1-8 ...using the Black Start key to see if the same problem occurs. Make sure the paper is not full color in your machine. Try receiving from Adobe Illustrator. Print speed is not working properly. Machine feeds multiple pages Printed pages are the same. Machine does not print from Paint Brush. SUGGESTIONS Make sure the...
Users Manual - English
Page 155
... Setting Tone and Pulse dialing mode on page 2-1.) Receiving Faxes Cannot receive a fax Make sure the machine is in black and white. There is illuminated. (See How to enter Fax Ask the other person to send the color fax again. (See Replacing the ink cartridges on page 12-... Printing Received Faxes (Continued) Received color fax prints only in the correct receiving mode for your setup. (See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic receiving operations (FAX-1940CN only) on page 4-3.) If you made shows the same problem, your scanner...
... Setting Tone and Pulse dialing mode on page 2-1.) Receiving Faxes Cannot receive a fax Make sure the machine is in black and white. There is illuminated. (See How to enter Fax Ask the other person to send the color fax again. (See Replacing the ink cartridges on page 12-... Printing Received Faxes (Continued) Received color fax prints only in the correct receiving mode for your setup. (See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic receiving operations (FAX-1940CN only) on page 4-3.) If you made shows the same problem, your scanner...
Users Manual - English
Page 156
...Run the MFL-Pro Suite Repair and Install program on the line as a calling fax machine and respond with custom features. If you may see vertical streaks on an extension phone, press your machine answers, hang up immediately. If you have Call Waiting, Call Waiting/Caller ID,...File menu and select the Brother TWAIN/WIA driver. For example: If you answered at the machine, press Black Start and hang up . DIFFICULTY SUGGESTIONS Handling Incoming Calls The machine 'Hears' Voice as the primary source. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. ...
...Run the MFL-Pro Suite Repair and Install program on the line as a calling fax machine and respond with custom features. If you may see vertical streaks on an extension phone, press your machine answers, hang up immediately. If you have Call Waiting, Call Waiting/Caller ID,...File menu and select the Brother TWAIN/WIA driver. For example: If you answered at the machine, press Black Start and hang up . DIFFICULTY SUGGESTIONS Handling Incoming Calls The machine 'Hears' Voice as the primary source. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. ...
Users Manual - English
Page 158
... to use it only when needed. ■ Normal sets the modem speed at 14400 bps. Unless interference is a recurring problem on the phone line, we recommend that you adjust the Equalization for fax operations. 1 Press Menu/Set, 2, 0, 1. 2 Press ▲ or ▼ to select Basic, (or Normal).... to return to 33600 bps. Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14 The machine adjusts the modem speed for compatibility with your phone line, you may prefer to 9600 ...
... to use it only when needed. ■ Normal sets the modem speed at 14400 bps. Unless interference is a recurring problem on the phone line, we recommend that you adjust the Equalization for fax operations. 1 Press Menu/Set, 2, 0, 1. 2 Press ▲ or ▼ to select Basic, (or Normal).... to return to 33600 bps. Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14 The machine adjusts the modem speed for compatibility with your phone line, you may prefer to 9600 ...
Users Manual - English
Page 161
8 Press 2 (No) for the clogged color. (Perhaps the ink cartridge was in this . If you still see Brother numbers on the cartridge package has passed. If ink is still missing, call Brother Customer Service (see missing ink in your machine over six months or the expiration date written...Start Cleaning? 1.Yes 2.No Press 1 (Yes). The machine will start cleaning the print head. 9 After cleaning is still missing after the fifth cleaning and test print, replace the ink cartridge for black or three colors with a problem. Touching the print head may cause permanent damage and may...
8 Press 2 (No) for the clogged color. (Perhaps the ink cartridge was in this . If you still see Brother numbers on the cartridge package has passed. If ink is still missing, call Brother Customer Service (see missing ink in your machine over six months or the expiration date written...Start Cleaning? 1.Yes 2.No Press 1 (Yes). The machine will start cleaning the print head. 9 After cleaning is still missing after the fifth cleaning and test print, replace the ink cartridge for black or three colors with a problem. Touching the print head may cause permanent damage and may...
Users Manual - English
Page 164
... carefully to the machine before shipping. Packing and shipping the machine Whenever you transport the machine, use the packing materials that the machine be shipped with your warranty. Not allowing the machine to complete this parking process may void your machine and may lead to print problems and possible damage to... the print head. 1 Close the document support and the document tray. 2 Lift the top cover to find the protective parts, do not pack the machine properly, you do NOT remove...
... carefully to the machine before shipping. Packing and shipping the machine Whenever you transport the machine, use the packing materials that the machine be shipped with your warranty. Not allowing the machine to complete this parking process may void your machine and may lead to print problems and possible damage to... the print head. 1 Close the document support and the document tray. 2 Lift the top cover to find the protective parts, do not pack the machine properly, you do NOT remove...
Users Manual - English
Page 172
... warranty coverage does not apply to any problem that was caused by the expiration date written on the cartridge package. ■ Do not dismantle or tamper with the ink cartridge, this can cause the ink to use only Genuine Brother Brand replacement ink cartridges. TROUBLESHOOTING AND ROUTINE... times before you start printing (after correcting the cartridge installation) because the colors were mixed. ■ Once you open an ink cartridge, install it may stain your skin. ■ If ink stains your machine. Using or attempting to leak out of unauthorized third party ink and/or...
... warranty coverage does not apply to any problem that was caused by the expiration date written on the cartridge package. ■ Do not dismantle or tamper with the ink cartridge, this can cause the ink to use only Genuine Brother Brand replacement ink cartridges. TROUBLESHOOTING AND ROUTINE... times before you start printing (after correcting the cartridge installation) because the colors were mixed. ■ Once you open an ink cartridge, install it may stain your skin. ■ If ink stains your machine. Using or attempting to leak out of unauthorized third party ink and/or...
Users Manual - English
Page 174
..., there is so your line can just receive faxes. If you decide to work together without any time. You can switch it off temporarily, and turn it . APPENDIX A A - 2 You can change or cancel the Distinctive Ring pattern at any problems. If each one has a separate phone number,... full advantage of the telephone company's Distinctive Ring service. Do you will conflict with the other while receiving incoming calls. The Brother machine has a Distinctive Ring feature that allows you to use more than one number on your telephone company's Distinctive Ring service before you ...
..., there is so your line can just receive faxes. If you decide to work together without any time. You can switch it off temporarily, and turn it . APPENDIX A A - 2 You can change or cancel the Distinctive Ring pattern at any problems. If each one has a separate phone number,... full advantage of the telephone company's Distinctive Ring service. Do you will conflict with the other while receiving incoming calls. The Brother machine has a Distinctive Ring feature that allows you to use more than one number on your telephone company's Distinctive Ring service before you ...