Acer TravelMate 8471 Series Service Guide
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... Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27 System Utilities 27 Invoking BIOS Setup 28 Information 28 Main 29 Security 31 Boot 34...
... Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27 System Utilities 27 Invoking BIOS Setup 28 Information 28 Main 29 Security 31 Boot 34...
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Table of Contents External CD-ROM Drive Check 52 Keyboard or Auxiliary Input Device Check 52 Memory check 53 Power System Check 53 Touchpad Check 54 Power-On Self-Test (POST) Error Message 55 Index of Error Messages 56 InsydeH2O BIOS Beep Codes 59 Index of Symptom-to-FRU Error Message 63 Intermittent Problems 67 Undetermined Problems 68 Top View 69 Jumper and Connector Locations 69 Bottom View 70 FRU (Field Replaceable Unit) List 71 TravelMate 8471/8431 Exploded Diagram 72 TravelMate 8471/8431 FRU List 75 2
Table of Contents External CD-ROM Drive Check 52 Keyboard or Auxiliary Input Device Check 52 Memory check 53 Power System Check 53 Touchpad Check 54 Power-On Self-Test (POST) Error Message 55 Index of Error Messages 56 InsydeH2O BIOS Beep Codes 59 Index of Symptom-to-FRU Error Message 63 Intermittent Problems 67 Undetermined Problems 68 Top View 69 Jumper and Connector Locations 69 Bottom View 70 FRU (Field Replaceable Unit) List 71 TravelMate 8471/8431 Exploded Diagram 72 TravelMate 8471/8431 FRU List 75 2
Acer TravelMate 8471 Series Service Guide
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Wake-on-LAN ready Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot Dimensions and weight 314.9 (W) x 235 (D) x 25.9/29.6 ...device I/O Ports Acer EasyPort IV connector Acer Bio-Protection fingerprint reader* Multi-in -1 card reader Communication Integrated Acer Crystal Eye webcam* WLAN: z Intel® Wireless WiFi Link 5100* z Acer InviLink™ Nplify™ 802.11b/g/Draft-N* z Acer InviLink™ 802.11b/g*...
Wake-on-LAN ready Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot Dimensions and weight 314.9 (W) x 235 (D) x 25.9/29.6 ...device I/O Ports Acer EasyPort IV connector Acer Bio-Protection fingerprint reader* Multi-in -1 card reader Communication Integrated Acer Crystal Eye webcam* WLAN: z Intel® Wireless WiFi Link 5100* z Acer InviLink™ Nplify™ 802.11b/g/Draft-N* z Acer InviLink™ 802.11b/g*...
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...and right buttons function like the left and right center* and right) mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 8 Palmrest Comfortable support area for three-step data backup. Num...Chapter 1 Optical disk access indicator Lights up when Num Lock is activated. Communication key Enables / disables the WLAN / 3G functions. Acer PowerSmart key Puts your hands when you use the computer. 9 Touchpad toggle Turns the internal touchpad on and off . 10 Eject Button...
...and right buttons function like the left and right center* and right) mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 8 Palmrest Comfortable support area for three-step data backup. Num...Chapter 1 Optical disk access indicator Lights up when Num Lock is activated. Communication key Enables / disables the WLAN / 3G functions. Acer PowerSmart key Puts your hands when you use the computer. 9 Touchpad toggle Turns the internal touchpad on and off . 10 Eject Button...
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... double-clicking a mouse button). Main touchpad (1) Tap twice (at the same speed as clicking the left button. Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) to drag the cursor. Center button (3) Swipe up or down / left (2)... Windows applications. rest your cursor pressing on the second tap and drag the cursor. Click and hold, then use the touchpad with Acer Bio-Protection fingerprint reader. 12 3 4 Move your finger across the touchpad (1) to move left and right buttons on a mouse...
... double-clicking a mouse button). Main touchpad (1) Tap twice (at the same speed as clicking the left button. Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) to drag the cursor. Center button (3) Swipe up or down / left (2)... Windows applications. rest your cursor pressing on the second tap and drag the cursor. Click and hold, then use the touchpad with Acer Bio-Protection fingerprint reader. 12 3 4 Move your finger across the touchpad (1) to move left and right buttons on a mouse...
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... Bank; and fast application/website launching and login with Acer MusicLaunch*; Acer Bio-Protection Fingerprint Solution also allows you can be used to your finger! With Acer Bio-Protection Fingerprint Solution, you to the Acer Bio-Protection help files. a single finger swipe will launch only one 's fingerprint, Acer Bio-Protection Fingerprint Solution incorporates protection against unauthorized access to open...
... Bank; and fast application/website launching and login with Acer MusicLaunch*; Acer Bio-Protection Fingerprint Solution also allows you can be used to your finger! With Acer Bio-Protection Fingerprint Solution, you to the Acer Bio-Protection help files. a single finger swipe will launch only one 's fingerprint, Acer Bio-Protection Fingerprint Solution incorporates protection against unauthorized access to open...
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... the ENTER key. Use the arrow keys to Exit Saving Changes. Do this before rebooting your computer. 22 Chapter 1 During startup when the Acer logo shows, press the F2 key to complete the restore. 10. Do this before rebooting your computer. The system will reboot. 7. Windows .... 4. Restart your computer. 2. Press the ENTER key again to insert the first backup disc and enable the F12 Boot Menu via the BIOS Setup Utility. 1. Turn on your computer and insert the first system recovery disc into the optical disc drive. Restore Windows Vista from backup...
... the ENTER key. Use the arrow keys to Exit Saving Changes. Do this before rebooting your computer. 22 Chapter 1 During startup when the Acer logo shows, press the F2 key to complete the restore. 10. Do this before rebooting your computer. The system will reboot. 7. Windows .... 4. Restart your computer. 2. Press the ENTER key again to insert the first backup disc and enable the F12 Boot Menu via the BIOS Setup Utility. 1. Turn on your computer and insert the first system recovery disc into the optical disc drive. Restore Windows Vista from backup...
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... spec) Back up key Power consumption key Volume Control Specification 1 (mechanical, Blue/Orange Flash) None 1 (mechanicale, Blue) 1 (mechanical, Green) On KB Software Item Operation system BIOS Specification Vista SP1/SP2, XP, Windows 7 (Ready) Insyde Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) ITE ITE8512F LPC 65W 6 cell 2.6 / 2.8 / 2.9 Specification...
... spec) Back up key Power consumption key Volume Control Specification 1 (mechanical, Blue/Orange Flash) None 1 (mechanicale, Blue) 1 (mechanical, Green) On KB Software Item Operation system BIOS Specification Vista SP1/SP2, XP, Windows 7 (Ready) Insyde Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) ITE ITE8512F LPC 65W 6 cell 2.6 / 2.8 / 2.9 Specification...
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... to enter setup. Your computer is prompted on the bottom of F12 Boot Menu is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Press during POST (when "Press to enter Setup" message is already properly configured and optimized, and you... do not need to run this menu, user can change boot device without entering BIOS SETUP Utility. To activate the BIOS Utility, press m during POST to enter multi-boot menu. Press m to Chapter 4 Troubleshooting when problem arises. The default...
... to enter setup. Your computer is prompted on the bottom of F12 Boot Menu is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Press during POST (when "Press to enter Setup" message is already properly configured and optimized, and you... do not need to run this menu, user can change boot device without entering BIOS SETUP Utility. To activate the BIOS Utility, press m during POST to enter multi-boot menu. Press m to Chapter 4 Troubleshooting when problem arises. The default...
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.... NOTE: You can only be invoked by pressing F2 when Press to different models. Please note that system information is subject to parameter values. Invoking BIOS Setup The setup function can change the value of a parameter if it is prompted on the bottom of screen during POST. The features are shown...
.... NOTE: You can only be invoked by pressing F2 when Press to different models. Please note that system information is subject to parameter values. Invoking BIOS Setup The setup function can change the value of a parameter if it is prompted on the bottom of screen during POST. The features are shown...
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Displays system BIOS version. This field displays the asset tag number of the system. This field displays the manufacturer of this unit. The field shows the serial number ... field shows product name of the system. This field displays the serial number of this system. Parameter HDD1 Mode Name HDD1 Serial Number System BIOS version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field displays the model name of devices installed on secondary...
Displays system BIOS version. This field displays the asset tag number of the system. This field displays the manufacturer of this unit. The field shows the serial number ... field shows product name of the system. This field displays the serial number of this system. Parameter HDD1 Mode Name HDD1 Serial Number System BIOS version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field displays the model name of devices installed on secondary...
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...Password Set User Password Set Hdd Passwor Password on the screen. 3. Settings in this screen. When set, this password protects the BIOS Setup Utility from unauthorized access. The following sub-options are the default and suggested parameter settings. Don't forget your dealer to set...user password was used to set the user password. Press Enter to reset it. When user password is set , this password protects the BIOS Setup Utility from unauthorized access. When Hdd password is set , this password protects the Hdd . Other user can not exceeds 8 alphanumeric characters...
...Password Set User Password Set Hdd Passwor Password on the screen. 3. Settings in this screen. When set, this password protects the BIOS Setup Utility from unauthorized access. The following sub-options are the default and suggested parameter settings. Don't forget your dealer to set...user password was used to set the user password. Press Enter to reset it. When user password is set , this password protects the BIOS Setup Utility from unauthorized access. When Hdd password is set , this password protects the Hdd . Other user can not exceeds 8 alphanumeric characters...
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.... The password setting is OK, the screen will display as following. If desired, you are done, press u to save the changes and exit the BIOS Setup Utility. The Set Password box appears: 2. The Set Password box appears: 2. Use the w and y keys to enable the Password on boot ...parameter. 6. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. When you can enable the Password on boot parameter. 5. If the verification is complete after the user presses u. When you...
.... The password setting is OK, the screen will display as following. If desired, you are done, press u to save the changes and exit the BIOS Setup Utility. The Set Password box appears: 2. The Set Password box appears: 2. Use the w and y keys to enable the Password on boot ...parameter. 6. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. When you can enable the Password on boot parameter. 5. If the verification is complete after the user presses u. When you...
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... supply when you use the Phlash. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: New versions of system programs New features or options Restore... corrupted. Use the Phlash utility to the bootable diskette. 3. Copy the flash utilities to update the system BIOS flash ROM. Then boot the system from the bootable diskette. Fellow the steps below to finish BIOS flash, you use the Phlash utility. If the battery pack does not contain enough power to run...
... supply when you use the Phlash. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: New versions of system programs New features or options Restore... corrupted. Use the Phlash utility to the bootable diskette. 3. Copy the flash utilities to update the system BIOS flash ROM. Then boot the system from the bootable diskette. Fellow the steps below to finish BIOS flash, you use the Phlash utility. If the battery pack does not contain enough power to run...
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... actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. Do not replace a non-defective FRU. Others may indicate... cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. The following lists the error messages that the BIOS displays on page 68. NOTE: Most of memory installed.
... actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. Do not replace a non-defective FRU. Others may indicate... cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. The following lists the error messages that the BIOS displays on page 68. NOTE: Most of memory installed.
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... Keyboard locked - Unlock key switch Monitor type does not match CMOS - CMOS Checksum Error. Battery critical LOW. In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn Error Messages Equipment Configuration ...DIMM System board 56 Chapter 4 Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 52. FRU/Action in BIOS Setup Utility. IDE Primary Channel Master Drive Error. (THe causes will show message. see "Keyboard or Auxiliary Input Device Check" on page ...
... Keyboard locked - Unlock key switch Monitor type does not match CMOS - CMOS Checksum Error. Battery critical LOW. In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn Error Messages Equipment Configuration ...DIMM System board 56 Chapter 4 Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 52. FRU/Action in BIOS Setup Utility. IDE Primary Channel Master Drive Error. (THe causes will show message. see "Keyboard or Auxiliary Input Device Check" on page ...
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... Utility. System board System board DIMM System board DIMM System board DIMM System board Run "Load Default Settings" in BIOS Setup Utility. Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - Default configuration ...for device Failing Bits: nnnn Fixed Disk n FRU/Action in Sequence Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System board RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. DIMM System board Check the drive is defined...
... Utility. System board System board DIMM System board DIMM System board DIMM System board Run "Load Default Settings" in BIOS Setup Utility. Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - Default configuration ...for device Failing Bits: nnnn Fixed Disk n FRU/Action in Sequence Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System board RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. DIMM System board Check the drive is defined...
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... connectors. RTC battery System board Enter Setup and see POST on indicator turns off and LCD is blank. FRU/Action in BIOS Setup Utility. Ensure every connector is connected tightly and correctly. Error Messages Invalid System Configuration Data I/O device IRQ conflict Operating ...system not found FRU/Action in Sequence BIOS ROM System board Run "Load Default Settings" in Sequence Power source (battery pack and power adapter). Diskette drive Hard disk drive...
... connectors. RTC battery System board Enter Setup and see POST on indicator turns off and LCD is blank. FRU/Action in BIOS Setup Utility. Ensure every connector is connected tightly and correctly. Error Messages Invalid System Configuration Data I/O device IRQ conflict Operating ...system not found FRU/Action in Sequence BIOS ROM System board Run "Load Default Settings" in Sequence Power source (battery pack and power adapter). Diskette drive Hard disk drive...
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... Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test ... RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize InsydeH2O Dispatch Manager ...
... Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test ... RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize InsydeH2O Dispatch Manager ...
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...copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST ... controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) 60 Chapter 4
...copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST ... controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) 60 Chapter 4