Acer TravelMate 8471 Series Service Guide
Page 7
... Acer Notebook tour 7 Top View 7 Closed Front View 9 Rear view 9 Left View 10 Right View 10 Base view 11 Touchpad Basics (with fingerprint reader 12 Touchpad basics (with two-click buttons 13 Using the Keyboard 14 Lock Keys and embedded numeric keypad 14 Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27...
... Acer Notebook tour 7 Top View 7 Closed Front View 9 Rear view 9 Left View 10 Right View 10 Base view 11 Touchpad Basics (with fingerprint reader 12 Touchpad basics (with two-click buttons 13 Using the Keyboard 14 Lock Keys and embedded numeric keypad 14 Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27...
Acer TravelMate 8471 Series Service Guide
Page 15
... your computer. Icon Item 1 Acer Crystal Eye webcam 2 Microphone Description Web camera for sound recording. 3 4 5 6 Chapter 1 Display screen Speakers Keyboard Touchpad Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). For entering data into your new Acer notebook. Internal microphone for video communication. Touch-sensitive pointing device which functions like a computer mouse. 7 Left and right speakers deliver stereo audio output. Top View No. Your Acer Notebook tour After setting up your computer as illustrated...
... your computer. Icon Item 1 Acer Crystal Eye webcam 2 Microphone Description Web camera for sound recording. 3 4 5 6 Chapter 1 Display screen Speakers Keyboard Touchpad Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). For entering data into your new Acer notebook. Internal microphone for video communication. Touch-sensitive pointing device which functions like a computer mouse. 7 Left and right speakers deliver stereo audio output. Top View No. Your Acer Notebook tour After setting up your computer as illustrated...
Acer TravelMate 8471 Series Service Guide
Page 16
... is active. 11 HDD Indicates when the hard disk drive is activated. Communication key Enables / disables the WLAN / 3G functions. Backup key Launches Acer Backup Management for your computer into power-saving mode. 12 Power button / Turns the computer on and off . / Indicates the indicator computer's power status. 8 Chapter 1 Icon Item Description 7 Click buttons (left, The left and right buttons function like the left and right center* and right) mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control...
... is active. 11 HDD Indicates when the hard disk drive is activated. Communication key Enables / disables the WLAN / 3G functions. Backup key Launches Acer Backup Management for your computer into power-saving mode. 12 Power button / Turns the computer on and off . / Indicates the indicator computer's power status. 8 Chapter 1 Icon Item Description 7 Click buttons (left, The left and right buttons function like the left and right center* and right) mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control...
Acer TravelMate 8471 Series Service Guide
Page 22
The keys function as a calculator (complete with some applications. Use this mode when you need to connect an external keypad. The embedded numeric keypad functions like a desktop numeric keypad. Type the letters in numeric mode. Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad*, separate cursor, lock, Windows, function and special keys. When Num Lock is on, the embedded keypad is indicated by small characters located on...
The keys function as a calculator (complete with some applications. Use this mode when you need to connect an external keypad. The embedded numeric keypad functions like a desktop numeric keypad. Type the letters in numeric mode. Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad*, separate cursor, lock, Windows, function and special keys. When Num Lock is on, the embedded keypad is indicated by small characters located on...
Acer TravelMate 8471 Series Service Guide
Page 24
.... Increases the sound volume. Puts the computer in the hotkey combination. Switches display output between the display screen, external monitor (if connected) and both. Decreases the sound volume. 16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to return. Turns the display screen backlight off . Press any key to access most of the computer's controls like screen brightness and volume output. Decreases the screen brightness. Enables/disables the Bluetooth function. (only for displaying system information. Increases the screen brightness. Hotkey...
.... Increases the sound volume. Puts the computer in the hotkey combination. Switches display output between the display screen, external monitor (if connected) and both. Decreases the sound volume. 16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to return. Turns the display screen backlight off . Press any key to access most of the computer's controls like screen brightness and volume output. Decreases the screen brightness. Enables/disables the Bluetooth function. (only for displaying system information. Increases the screen brightness. Hotkey...
Acer TravelMate 8471 Series Service Guide
Page 28
... specifications may vary. Backup: z Create Factory Default Disc z Create Drivers and Applications Disc 2. NOTE: This feature is a tool to Factory Defaults z Restore Operating System and Retain User Data z Reinstall Drivers or Applications This chapter will guide you must first set by launching Acer eRecovery Management and clicking Settings. 20 Chapter 1 NOTE: All of the following content is set the password. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected...
... specifications may vary. Backup: z Create Factory Default Disc z Create Drivers and Applications Disc 2. NOTE: This feature is a tool to Factory Defaults z Restore Operating System and Retain User Data z Reinstall Drivers or Applications This chapter will guide you must first set by launching Acer eRecovery Management and clicking Settings. 20 Chapter 1 NOTE: All of the following content is set the password. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected...
Acer TravelMate 8471 Series Service Guide
Page 36
... making changes to different models. Parameter CPU Type CPU Speed HDD0 Mode Name HDD0 Serial Number Description This field shows the CPU type of the system. This field shows the CPU speed of the system. This filed displays the serial number of HDD installed on the bottom of the screen. Invoking BIOS Setup The setup function can change the value of a parameter if it is enclosed in the Item Specific Help part of the screen. The setup uses a menu...
... making changes to different models. Parameter CPU Type CPU Speed HDD0 Mode Name HDD0 Serial Number Description This field shows the CPU type of the system. This field shows the CPU speed of the system. This filed displays the serial number of HDD installed on the bottom of the screen. Invoking BIOS Setup The setup function can change the value of a parameter if it is enclosed in the Item Specific Help part of the screen. The setup uses a menu...
Acer TravelMate 8471 Series Service Guide
Page 40
... out if the user password was used to reset it. Press Enter to enter a password, you may have three tries before the system halts. Type a password in the "Confirm New Password" field. The user can not enter the Setup menu and change the value of the Supervisor password. The following sub-options are the default and suggested parameter settings. Use the w and y keys to "Set". 32 Chapter 2 Option Clear or Set Clear or Set Clear or Set Disabled or Enabled NOTE: When...
... out if the user password was used to reset it. Press Enter to enter a password, you may have three tries before the system halts. Type a password in the "Confirm New Password" field. The user can not enter the Setup menu and change the value of the Supervisor password. The following sub-options are the default and suggested parameter settings. Use the w and y keys to "Set". 32 Chapter 2 Option Clear or Set Clear or Set Clear or Set Disabled or Enabled NOTE: When...
Acer TravelMate 8471 Series Service Guide
Page 41
... BIOS Setup Utility. The Set Password box appears: 2. Use the w and y keys to "Set". 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. The password setting is OK, the screen will display as following. Type a password in the Enter Current Password field and press e. 3. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. When you can enable the Password on boot parameter. 5. Changing a Password...
... BIOS Setup Utility. The Set Password box appears: 2. Use the w and y keys to "Set". 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. The password setting is OK, the screen will display as following. Type a password in the Enter Current Password field and press e. 3. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. When you can enable the Password on boot parameter. 5. Changing a Password...
Acer TravelMate 8471 Series Service Guide
Page 64
... "Keyboard or Auxiliary Input Device Check" on page 52. BIOS ROM System board DIMM System board DIMM System board 56 Chapter 4 Index of Error Messages Error Code List 006 Error Codes 010 070 071 072 110 Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Real Time Clock Error. CMOS Checksum Error. In this situation BIOS will issue 4 short beeps then shut down system, not show . "Load Default Settings" in BIOS Setup Utility...
... "Keyboard or Auxiliary Input Device Check" on page 52. BIOS ROM System board DIMM System board DIMM System board 56 Chapter 4 Index of Error Messages Error Code List 006 Error Codes 010 070 071 072 110 Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Real Time Clock Error. CMOS Checksum Error. In this situation BIOS will issue 4 short beeps then shut down system, not show . "Load Default Settings" in BIOS Setup Utility...
Acer TravelMate 8471 Series Service Guide
Page 65
... diskette type in BIOS Setup Utility. Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n FRU/Action in Sequence Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. DIMM System board Check the drive is dead - Replace and run SETUP System cache error - System board Run "Load Default Settings" in BIOS Setup Utility. See "External Diskette Drive Check...
... diskette type in BIOS Setup Utility. Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n FRU/Action in Sequence Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. DIMM System board Check the drive is dead - Replace and run SETUP System cache error - System board Run "Load Default Settings" in BIOS Setup Utility. See "External Diskette Drive Check...
Acer TravelMate 8471 Series Service Guide
Page 68
... Description POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
... Description POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
Acer TravelMate 8471 Series Service Guide
Page 69
... (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of ATA drives (optional) Initialize hard-disk controllers...
... (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of ATA drives (optional) Initialize hard-disk controllers...
Acer TravelMate 8471 Series Service Guide
Page 70
... dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test...
... dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test...
Acer TravelMate 8471 Series Service Guide
Page 71
...in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). See "Power System Check" on page 53. Power-Related Symptoms Symptom / Error Power shuts down during operation. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in Sequence Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 63...
...in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). See "Power System Check" on page 53. Power-Related Symptoms Symptom / Error Power shuts down during operation. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in Sequence Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 63...
Acer TravelMate 8471 Series Service Guide
Page 72
... 53. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 64 Chapter 4 PCMCIA slot pin is from actual size. The system doesn't enter hibernation mode and four short beeps every minute. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Action in Sequence Power source (battery pack and power adapter). The system doesn't enter standby mode after...
... 53. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 64 Chapter 4 PCMCIA slot pin is from actual size. The system doesn't enter hibernation mode and four short beeps every minute. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Action in Sequence Power source (battery pack and power adapter). The system doesn't enter standby mode after...
Acer TravelMate 8471 Series Service Guide
Page 74
... "Load Default Settings", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. System board System board Ensure the "Parallel Port" in Sequence Reconnect the keyboard cable. Keyboard System board Reconnect touchpad cable. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to Enabled. Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem...
... "Load Default Settings", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. System board System board Ensure the "Parallel Port" in Sequence Reconnect the keyboard cable. Keyboard System board Reconnect touchpad cable. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to Enabled. Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem...
Acer TravelMate 8471, TravelMate 8471G Notebook Series Start Guide
Page 3
... productive, please refer to the AcerSystem User Guide. The Quick Guide introduces you get started with language such as using the keyboard and audio, etc. This guide contains detailed information on how to all models in the model you use Adobe Reader, access the Help and Support menu. For instructions on such subjects as the AcerSystem User Guide mentioned below will run the Adobe Reader setup program first. poster helps you...
... productive, please refer to the AcerSystem User Guide. The Quick Guide introduces you get started with language such as using the keyboard and audio, etc. This guide contains detailed information on how to all models in the model you use Adobe Reader, access the Help and Support menu. For instructions on such subjects as the AcerSystem User Guide mentioned below will run the Adobe Reader setup program first. poster helps you...
Acer TravelMate 8471, TravelMate 8471G Notebook Series Start Guide
Page 5
... Touch-sensitive pointing device which functions like a computer mouse. 7 Click buttons (left, The left and right buttons function like center* and right) the left and right mouse buttons. *The center button serves as Acer Bio- indicator 11 HDD Indicates when the hard disk drive is active. Communication key Enables / disables the WLAN / 3G functions. Caps Lock Lights up when Num Lock is activated. Optical disk access Lights up when the optical drive is active. 5 English # Icon Item 2 Microphone Description Internal microphone for sound recording. 3 Display screen...
... Touch-sensitive pointing device which functions like a computer mouse. 7 Click buttons (left, The left and right buttons function like center* and right) the left and right mouse buttons. *The center button serves as Acer Bio- indicator 11 HDD Indicates when the hard disk drive is active. Communication key Enables / disables the WLAN / 3G functions. Caps Lock Lights up when Num Lock is activated. Optical disk access Lights up when the optical drive is active. 5 English # Icon Item 2 Microphone Description Internal microphone for sound recording. 3 Display screen...
Acer TravelMate 8471, TravelMate 8471G Notebook Series Start Guide
Page 6
... the sound volume. + < > Volume down Volume up Switches display output between the display screen, external monitor (if connected) and both. To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. + + + + < > + < > + < > Display toggle Screen blank Speaker toggle Brightness up Brightness down Decreases the sound volume. Enables/disables the Bluetooth function. (only for displaying system information. Turns the display screen backlight off . Press any key to access most of the computer's controls like screen brightness and volume...
... the sound volume. + < > Volume down Volume up Switches display output between the display screen, external monitor (if connected) and both. To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. + + + + < > + < > + < > Display toggle Screen blank Speaker toggle Brightness up Brightness down Decreases the sound volume. Enables/disables the Bluetooth function. (only for displaying system information. Turns the display screen backlight off . Press any key to access most of the computer's controls like screen brightness and volume...