Acer TravelMate 8471 Series Service Guide
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... 5 Top View 5 Bottom View 6 Your Acer Notebook tour 7 Top View 7 Closed Front View 9 Rear view 9 Left View 10 Right View 10 Base view 11 Touchpad Basics (with fingerprint reader 12 Touchpad basics (with two-click buttons 13 Using the Keyboard 14 Lock Keys and embedded numeric keypad 14... Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21...
... 5 Top View 5 Bottom View 6 Your Acer Notebook tour 7 Top View 7 Closed Front View 9 Rear view 9 Left View 10 Right View 10 Base view 11 Touchpad Basics (with fingerprint reader 12 Touchpad basics (with two-click buttons 13 Using the Keyboard 14 Lock Keys and embedded numeric keypad 14... Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21...
Acer TravelMate 8471 Series Service Guide
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Table of Contents External CD-ROM Drive Check 52 Keyboard or Auxiliary Input Device Check 52 Memory check 53 Power System Check 53 Touchpad Check 54 Power-On Self-Test (POST) Error Message 55 Index of Error Messages 56 InsydeH2O BIOS Beep Codes 59 Index of Symptom-to-FRU Error Message 63 Intermittent Problems 67 Undetermined Problems 68 Top View 69 Jumper and Connector Locations 69 Bottom View 70 FRU (Field Replaceable Unit) List 71 TravelMate 8471/8431 Exploded Diagram 72 TravelMate 8471/8431 FRU List 75 2
Table of Contents External CD-ROM Drive Check 52 Keyboard or Auxiliary Input Device Check 52 Memory check 53 Power System Check 53 Touchpad Check 54 Power-On Self-Test (POST) Error Message 55 Index of Error Messages 56 InsydeH2O BIOS Beep Codes 59 Index of Symptom-to-FRU Error Message 63 Intermittent Problems 67 Undetermined Problems 68 Top View 69 Jumper and Connector Locations 69 Bottom View 70 FRU (Field Replaceable Unit) List 71 TravelMate 8471/8431 Exploded Diagram 72 TravelMate 8471/8431 FRU List 75 2
Acer TravelMate 8471 Series Service Guide
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... display (VGA) port ‰ Headphones/speaker/line-out 2 Chapter 1 Wake-on-LAN ready Privacy control ‰ Enhanced Acer DASP (Disk Anti-Shock Protection) ‰ Acer Bio-Protection fingerprint solution* ‰ BIOS user, supervisor, HDD passwords ‰ Kensington lock slot Dimensions and weight ‰...keys and controls ‰ 88-/89-/93- key keyboard ‰ Touchpad pointing device I/O Ports ‰ Acer EasyPort IV connector ‰ Acer Bio-Protection fingerprint reader* ‰ Multi-in -1 card reader Communication ‰ Integrated Acer Crystal Eye webcam* ‰ WLAN: z Intel®...
... display (VGA) port ‰ Headphones/speaker/line-out 2 Chapter 1 Wake-on-LAN ready Privacy control ‰ Enhanced Acer DASP (Disk Anti-Shock Protection) ‰ Acer Bio-Protection fingerprint solution* ‰ BIOS user, supervisor, HDD passwords ‰ Kensington lock slot Dimensions and weight ‰...keys and controls ‰ 88-/89-/93- key keyboard ‰ Touchpad pointing device I/O Ports ‰ Acer EasyPort IV connector ‰ Acer Bio-Protection fingerprint reader* ‰ Multi-in -1 card reader Communication ‰ Integrated Acer Crystal Eye webcam* ‰ WLAN: z Intel®...
Acer TravelMate 8471 Series Service Guide
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Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Chapter 1 5 Board Layout Top View TravelMate 8471/8431 M/B layout and connector location TOP view No.
Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Chapter 1 5 Board Layout Top View TravelMate 8471/8431 M/B layout and connector location TOP view No.
Acer TravelMate 8471 Series Service Guide
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... illustrated in the Just for Starters... Top View No. Your Acer Notebook tour After setting up your new Acer notebook. For entering data into your computer. Icon Item 1 Acer Crystal Eye webcam 2 Microphone Description Web camera for sound recording. 3 4 5 6 Chapter 1 Display screen Speakers Keyboard Touchpad Also called Liquid-Crystal Display (LCD), displays computer output...
... illustrated in the Just for Starters... Top View No. Your Acer Notebook tour After setting up your new Acer notebook. For entering data into your computer. Icon Item 1 Acer Crystal Eye webcam 2 Microphone Description Web camera for sound recording. 3 4 5 6 Chapter 1 Display screen Speakers Keyboard Touchpad Also called Liquid-Crystal Display (LCD), displays computer output...
Acer TravelMate 8471 Series Service Guide
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... while using cursorcontrol keys. Hold while typing letters on the keys. The keys function as a calculator (complete with some applications. To simplify the keyboard legend, cursor-control key symbols are in a normal manner. * only for certain models 14 Chapter 1 A better solution would be to do ... keycaps. It is on Type numbers in numeric mode. When Scroll Lock is in a normal manner. Num Lock off . Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad*, separate cursor, lock, Windows, function and special keys. Desired access Number keys on ...
... while using cursorcontrol keys. Hold while typing letters on the keys. The keys function as a calculator (complete with some applications. To simplify the keyboard legend, cursor-control key symbols are in a normal manner. * only for certain models 14 Chapter 1 A better solution would be to do ... keycaps. It is on Type numbers in numeric mode. When Scroll Lock is in a normal manner. Num Lock off . Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad*, separate cursor, lock, Windows, function and special keys. Desired access Number keys on ...
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... Vista, some shortcuts may not function as clicking the right mouse button; Chapter 1 15 This key has the same effect as described. Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone, this key has the same effect as clicking on...
... Vista, some shortcuts may not function as clicking the right mouse button; Chapter 1 15 This key has the same effect as described. Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone, this key has the same effect as clicking on...
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... you have finished these three steps, backups will open the Welcome screen; Select where you want to Start > All Programs > Acer Backup Manager > Acer Backup Manager. Select how often you want the backup copies to be created according to . You can go through the three steps...manufacturer's recommended value. Chapter 1 19 Once you will be , but it will be taken through the steps outlined above the keyboard. This will be stored. Acer Backup Manager cannot store a backup on certain models. NOTE: Please ensure that allows you can also create backups manually by ...
... you have finished these three steps, backups will open the Welcome screen; Select where you want to Start > All Programs > Acer Backup Manager > Acer Backup Manager. Select how often you want the backup copies to be created according to . You can go through the three steps...manufacturer's recommended value. Chapter 1 19 Once you will be , but it will be taken through the steps outlined above the keyboard. This will be stored. Acer Backup Manager cannot store a backup on certain models. NOTE: Please ensure that allows you can also create backups manually by ...
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... to quickly restore the system. The password is a tool to conserve energy. System activity refers to the computer, and video memory. Acer eRecovery Management consists of the following devices: keyboard, mouse, hard disk, peripherals connected to any activity involving one or more of the following content is only available on certain models...
... to quickly restore the system. The password is a tool to conserve energy. System activity refers to the computer, and video memory. Acer eRecovery Management consists of the following devices: keyboard, mouse, hard disk, peripherals connected to any activity involving one or more of the following content is only available on certain models...
Acer TravelMate 8471 Series Service Guide
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Keyboard Item Controller Type (AVAP) Specification Non-glossy JM31 KB Normal key 1.80 ± 0.2mm I/O Item USB Stereo Mic-in SPDIF RJ45 (Shielding) mini card socket ...
Keyboard Item Controller Type (AVAP) Specification Non-glossy JM31 KB Normal key 1.80 ± 0.2mm I/O Item USB Stereo Mic-in SPDIF RJ45 (Shielding) mini card socket ...
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Main unit disassembly flow chart Start Battery HDD RAM BTCB Audio Board VGA Board I/O Board LCM module disassembly flow chart Start Main Board LCM Mylar LCM Module LCM Bezel LCM Panel Chapter 3 39 Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you must first remove the keyboard, then disassemble the inside assembly frame in that need to be removed during servicing. For example, if you want to remove the system board, you on the components that order.
Main unit disassembly flow chart Start Battery HDD RAM BTCB Audio Board VGA Board I/O Board LCM module disassembly flow chart Start Main Board LCM Mylar LCM Module LCM Bezel LCM Panel Chapter 3 39 Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you must first remove the keyboard, then disassemble the inside assembly frame in that need to be removed during servicing. For example, if you want to remove the system board, you on the components that order.
Acer TravelMate 8471 Series Service Guide
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Remove the FFC behind the keyboard. 44 Chapter 3 Disconnect five latches on the back of the screw on the keyboard. Type M2*5(4.5D*0.8T) Type M2*5(4.5D*0.5T) Remove Keyboard 1. Number 15 Number 5 2. Use the sleeve to remove the rubber and remove all of the BAP41. 5.
Remove the FFC behind the keyboard. 44 Chapter 3 Disconnect five latches on the back of the screw on the keyboard. Type M2*5(4.5D*0.8T) Type M2*5(4.5D*0.5T) Remove Keyboard 1. Number 15 Number 5 2. Use the sleeve to remove the rubber and remove all of the BAP41. 5.
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... following to isolate the problem to CD-ROM Test. 3. Follow the instructions in the message window. Replace the main board. Reconnect the keyboard cables. 2. If an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. Make sure that the... flexible cable extending from the keyboard is passed when the program runs to a controller, drive, or CD-ROM. System Check Procedures External Diskette Drive Check Do the ...
... following to isolate the problem to CD-ROM Test. 3. Follow the instructions in the message window. Replace the main board. Reconnect the keyboard cables. 2. If an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. Make sure that the... flexible cable extending from the keyboard is passed when the program runs to a controller, drive, or CD-ROM. System Check Procedures External Diskette Drive Check Do the ...
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... BIOS will issue 4 short beeps then shut down system, not show . Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 52. see "Keyboard or Auxiliary Input Device Check" on page 52. IDE Primary Channel Master Drive Error. (THe causes will shut ... be shown before "Equipment Configuration Error") Memory Error at offset: nnnn Error Messages Equipment Configuration Error Causes: 1. Thermal critical High. see "Keyboard or Auxiliary Input Device Check" on page 52. CMOS Battery Bad. CMOS Checksum Error. BIOS ROM System board DIMM System board DIMM System...
... BIOS will issue 4 short beeps then shut down system, not show . Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 52. see "Keyboard or Auxiliary Input Device Check" on page 52. IDE Primary Channel Master Drive Error. (THe causes will shut ... be shown before "Equipment Configuration Error") Memory Error at offset: nnnn Error Messages Equipment Configuration Error Causes: 1. Thermal critical High. see "Keyboard or Auxiliary Input Device Check" on page 52. CMOS Battery Bad. CMOS Checksum Error. BIOS ROM System board DIMM System board DIMM System...
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...Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt ...Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB...
...Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt ...Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB...
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... system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable... (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect...
... system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable... (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect...
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Power-Related Symptoms Symptom / Error Power shuts down during operation. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen ...
Power-Related Symptoms Symptom / Error Power shuts down during operation. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen ...
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...the computer enters hibernation mode. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 64 Chapter 4 Action in Sequence Audio driver Speaker...and press the power switch for more than 4 seconds. System board See "Check the Battery Pack" on page 53. Action in Sequence Keyboard (if control is damaged. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA). Symptom /...
...the computer enters hibernation mode. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 64 Chapter 4 Action in Sequence Audio driver Speaker...and press the power switch for more than 4 seconds. System board See "Check the Battery Pack" on page 53. Action in Sequence Keyboard (if control is damaged. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA). Symptom /...
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... Devices Configuration Run printer self-test. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Keyboard System board Reconnect touchpad cable. Print problems. Serial or parallel port device problems...Utility is set to Enabled. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Reconnect the keyboard cable. Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem does not work . External display does not...
... Devices Configuration Run printer self-test. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Keyboard System board Reconnect touchpad cable. Print problems. Serial or parallel port device problems...Utility is set to Enabled. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Reconnect the keyboard cable. Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem does not work . External display does not...
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Jumper and Connector Locations Top View Chapter 5 TravelMate 8471/8431 M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Chapter 5 69
Jumper and Connector Locations Top View Chapter 5 TravelMate 8471/8431 M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Chapter 5 69
