Service Guide
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...Acer Notebook tour 6 Front View 6 Closed Front View 7 Left View 7 Right View 8 Bottom View 9 Indicators 9 TouchPad Basics 10 Using the Keyboard 11 Lock Keys and embedded numeric keypad 11 Windows Keys 12 Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 21 BIOS Setup Utility 21 Navigating the BIOS Utility 21 Aspire 5741/5741G BIOS... 22 Information 22 Main 23 Security 24 Boot 27 Exit 28 BIOS Flash Utilities 29 DOS Flash ...
...Acer Notebook tour 6 Front View 6 Closed Front View 7 Left View 7 Right View 8 Bottom View 9 Indicators 9 TouchPad Basics 10 Using the Keyboard 11 Lock Keys and embedded numeric keypad 11 Windows Keys 12 Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 21 BIOS Setup Utility 21 Navigating the BIOS Utility 21 Aspire 5741/5741G BIOS... 22 Information 22 Main 23 Security 24 Boot 27 Exit 28 BIOS Flash Utilities 29 DOS Flash ...
Service Guide
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... the SD Dummy Card 127 Replacing the Battery 128 Troubleshooting 129 Common Problems 129 Power On Issue 130 No Display Issue 131 Random Loss of BIOS Settings 132 LCD Failure 133 Built-In Keyboard Failure 133 TouchPad Failure 134 Internal Speaker Failure 134 HDD Not Operating Correctly 136 ODD Failure 137...
... the SD Dummy Card 127 Replacing the Battery 128 Troubleshooting 129 Common Problems 129 Power On Issue 130 No Display Issue 131 Random Loss of BIOS Settings 132 LCD Failure 133 Built-In Keyboard Failure 133 TouchPad Failure 134 Internal Speaker Failure 134 HDD Not Operating Correctly 136 ODD Failure 137...
Service Guide
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...3G/B Board 152 CR/B Board 152 Clearing Password Check and BIOS Recovery 153 Clearing Password Check 153 Clear CMOS Jumper 153 BIOS Recovery by Crisis Disk 154 FRU (Field Replaceable Unit) List 155 Aspire 5741/5741G Exploded Diagrams 156 Main Assembly 156 Upper Assembly 157 LCD... Assembly 158 Aspire 5741/5741G FRU List 160 Screw List 168 Model Definition and Configuration 170 Aspire 5741 171 Aspire 5741G 191...
...3G/B Board 152 CR/B Board 152 Clearing Password Check and BIOS Recovery 153 Clearing Password Check 153 Clear CMOS Jumper 153 BIOS Recovery by Crisis Disk 154 FRU (Field Replaceable Unit) List 155 Aspire 5741/5741G Exploded Diagrams 156 Main Assembly 156 Upper Assembly 157 LCD... Assembly 158 Aspire 5741/5741G FRU List 160 Screw List 168 Model Definition and Configuration 170 Aspire 5741 171 Aspire 5741G 191...
Service Guide
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... 180 cm DC cable • Acer QuicCharge™ technology (Aspire 5741G): • 80% charge in 1 hour· • 2-hour rapid charge system-off • 48.8 W 4400 mAh 6-cell Li-ion standard battery pack • Estimated battery life: up to 4.0 hours (Aspire 5741) • Estimated battery life: up to 3.0 hours (Aspire 5741G) • ENERGY STAR®...
... 180 cm DC cable • Acer QuicCharge™ technology (Aspire 5741G): • 80% charge in 1 hour· • 2-hour rapid charge system-off • 48.8 W 4400 mAh 6-cell Li-ion standard battery pack • Estimated battery life: up to 4.0 hours (Aspire 5741) • Estimated battery life: up to 3.0 hours (Aspire 5741G) • ENERGY STAR®...
Service Guide
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... media file. Decreases the screen brightness. Increases the screen brightness. Return to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Switches display output between the display screen, external monitor (if connected) and both. Press any key to the next media file. Increases the sound...
... media file. Decreases the screen brightness. Increases the screen brightness. Return to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Switches display output between the display screen, external monitor (if connected) and both. Press any key to the next media file. Increases the sound...
Service Guide
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... 31 Play Movie (read from S3 • Wake on Prominence vs. time diagram BIOS Item BIOS vendor BIOS ROM type Insyde BIOS Flash Specification Features • Flash ROM 4MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4)... • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution • Support WinFlash • Wake on LAN from...
... 31 Play Movie (read from S3 • Wake on Prominence vs. time diagram BIOS Item BIOS vendor BIOS ROM type Insyde BIOS Flash Specification Features • Flash ROM 4MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4)... • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution • Support WinFlash • Wake on LAN from...
Service Guide
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...and right arrow keys. • To choose an item, use the up and down arrow keys. • To change boot device without entering BIOS SETUP Utility. Help for a particular menu are in square brackets. Chapter 2 21 Please also refer to Chapter 4 Troubleshooting when problem arises. Press... POST (when "Press to enter Setup" message is subject to different models. In this menu, user can change boot device without entering BIOS Setup Utility, please set to "disabled". However, if you encounter configuration problems, you do not need to run this carefully when making changes...
...and right arrow keys. • To choose an item, use the up and down arrow keys. • To change boot device without entering BIOS SETUP Utility. Help for a particular menu are in square brackets. Chapter 2 21 Please also refer to Chapter 4 Troubleshooting when problem arises. Press... POST (when "Press to enter Setup" message is subject to different models. In this menu, user can change boot device without entering BIOS Setup Utility, please set to "disabled". However, if you encounter configuration problems, you do not need to run this carefully when making changes...
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... Open Software Foundation (OSF) as part of this screen. This field shows product name of the computer hardware information. Aspire 5741/5741G BIOS Information The Information screen displays a summary of the system. The table below describes the parameters in this system. This ... BIOS Version: KBC BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel(R) Core(TM) i3 CPU 2.13GHz M 330 @ 2.13GHz WDC WD3200BEVT-22A23T0 WD-WXB0AA9N9724 HL-DT-STDVDRAM GT30N V0.11 V0.11 Intel V1946 NEW7021011001268A81601 Aspire 5741/5741G Acer ...
... Open Software Foundation (OSF) as part of this screen. This field shows product name of the computer hardware information. Aspire 5741/5741G BIOS Information The Information screen displays a summary of the system. The table below describes the parameters in this system. This ... BIOS Version: KBC BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel(R) Core(TM) i3 CPU 2.13GHz M 330 @ 2.13GHz WDC WD3200BEVT-22A23T0 WD-WXB0AA9N9724 HL-DT-STDVDRAM GT30N V0.11 V0.11 Intel V1946 NEW7021011001268A81601 Aspire 5741/5741G Acer ...
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... Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit The table below describes the parameters in this password protects the BIOS Setup Utility from unauthorized access. Defines whether a password is set , this group happened. InsydeH20 Setup Utility Information Main Security Boot Exit Supervisor Password Is: User... events defined in boldface are all requires the Supervisor password for changes and should be less than eight words. Settings in this password protects the BIOS Setup Utility from unauthorized access.
... Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit The table below describes the parameters in this password protects the BIOS Setup Utility from unauthorized access. Defines whether a password is set , this group happened. InsydeH20 Setup Utility Information Main Security Boot Exit Supervisor Password Is: User... events defined in boldface are all requires the Supervisor password for changes and should be less than eight words. Settings in this password protects the BIOS Setup Utility from unauthorized access.
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... Supervisor Password Enter New Password [ ] Confirm New Password [ ] 2. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. The Set Password box appears: Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] 2. When ... field. Removing a Password Follow these steps as you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Type the current password in the Enter New Password and Confirm New Password fields. Press Enter twice without typing anything...
... Supervisor Password Enter New Password [ ] Confirm New Password [ ] 2. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. The Set Password box appears: Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] 2. When ... field. Removing a Password Follow these steps as you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Type the current password in the Enter New Password and Confirm New Password fields. Press Enter twice without typing anything...
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Use the ↑ and ↓ keys to "Set". 5. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. Re-enter password. [Continue] 26 Chapter 2 Changing a Password 1. The Set Password box appears. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm ...
Use the ↑ and ↓ keys to "Set". 5. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. Re-enter password. [Continue] 26 Chapter 2 Changing a Password 1. The Set Password box appears. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm ...
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... Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save or discard any changes you made and quit the BIOS Utility. Load default values for all SETUP item. Load previous values for all SETUP items. Save Setup Data. 28 Chapter 2 Information Main InsydeH20 Setup Utility...
... Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save or discard any changes you made and quit the BIOS Utility. Load default values for all SETUP item. Load previous values for all SETUP items. Save Setup Data. 28 Chapter 2 Information Main InsydeH20 Setup Utility...
Service Guide
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... system from the bootable diskette. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs • New features or options • Restore... it becomes corrupted. Prepare a bootable diskette. 2. Chapter 2 29 The Flash utility has auto-execution function. Fellow the steps below to finish BIOS Flash, you use the Flash utility. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before...
... system from the bootable diskette. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs • New features or options • Restore... it becomes corrupted. Prepare a bootable diskette. 2. Chapter 2 29 The Flash utility has auto-execution function. Fellow the steps below to finish BIOS Flash, you use the Flash utility. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before...
Service Guide
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.... 2. USB CDROM : Use < > or < > to select a device, then press to move it down the list, or to move USB HDD to Update BIOS, move it up the list. IDE0 : TOSHIBA MK3265GSX 2. Execute the BIOS.BAT batch file to use the DOS Flash Utility: 1. DOS Flash Utility Perform the following steps to update...
.... 2. USB CDROM : Use < > or < > to select a device, then press to move it down the list, or to move USB HDD to Update BIOS, move it up the list. IDE0 : TOSHIBA MK3265GSX 2. Execute the BIOS.BAT batch file to use the DOS Flash Utility: 1. DOS Flash Utility Perform the following steps to update...
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4. NOTE: If the AC power is complete when the message Flash programming complete displays. In flash BIOS, the message Please do not remove AC Power Source displays. Chapter 2 31 Plug in the AC power to continue. 5. Flash is not connected, the following message displays.
4. NOTE: If the AC power is complete when the message Flash programming complete displays. In flash BIOS, the message Please do not remove AC Power Source displays. Chapter 2 31 Plug in the AC power to continue. 5. Flash is not connected, the following message displays.
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...the password from the previous step to create the unlock code in DOS Mode using the format UnlockHD [Encode code] with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. An Encode key is displayed, ...select the Enter Unlock Password option on the screen. 2. Remove HDD/BIOS Password Utilities This section provides you with the code noted in the previous step, as shown. The command generates a password which can be used for...
...the password from the previous step to create the unlock code in DOS Mode using the format UnlockHD [Encode code] with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. An Encode key is displayed, ...select the Enter Unlock Password option on the screen. 2. Remove HDD/BIOS Password Utilities This section provides you with the code noted in the previous step, as shown. The command generates a password which can be used for...
Service Guide
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The onscreen message determines whether the function is successful or not. 34 Chapter 2 Press 1 or 2 to short the RTC_RST point. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.exe 2. Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not. 34 Chapter 2 Press 1 or 2 to short the RTC_RST point. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.exe 2. Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen.
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Select the desired boot sequence by entering the corresponding sequence. Chapter 2 35 Execute BS.exe to HDD | CD ROM | LAN | Floppy. For example, enter BS2 to change the boot sequence to display the usage screen. 3. Enter into DOS. 2. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1.
Select the desired boot sequence by entering the corresponding sequence. Chapter 2 35 Execute BS.exe to HDD | CD ROM | LAN | Floppy. For example, enter BS2 to change the boot sequence to display the usage screen. 3. Enter into DOS. 2. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1.
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...Read dmi string from Intel WFM20.pdf ) Input: dmitools /wu 5). Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag ... The following examples show the commands and the corresponding output information. The following steps: 1. When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to EEPROM ( Create ...
...Read dmi string from Intel WFM20.pdf ) Input: dmitools /wu 5). Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag ... The following examples show the commands and the corresponding output information. The following steps: 1. When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to EEPROM ( Create ...
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... If desktop display resolution is still not resolved, see "Online Support Information" on page 41. 3. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. If the Issue is not normal, right-click on page 41. 4. Abnormal Video Display If video displays... if necessary. 6. There are no device conflicts. • No hardware is virus free. 3. Random Loss of BIOS Settings If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. Run a complete virus scan using up-to...
... If desktop display resolution is still not resolved, see "Online Support Information" on page 41. 3. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. If the Issue is not normal, right-click on page 41. 4. Abnormal Video Display If video displays... if necessary. 6. There are no device conflicts. • No hardware is virus free. 3. Random Loss of BIOS Settings If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. Run a complete virus scan using up-to...