SafeLink Support
Help and Support for SafeLink 
Problems with SafeLink?
Click the "Ask a Question" button to post a new question about SafeLink.
Have a New Question?
Click below to post a new question about SafeLink.
1 - 50 out of 1,188
All SafeLink Questions
SafeLink - Losing Line
I'm having serious problems with SafeLink. I'm in danger of losing my family phone number that I've ...
I'm having serious problems with SafeLink. I'm in danger of losing my family phone number that I've ...
(Posted by hmaloy 5 months ago)
SafeLink - I Applied Forbservice For My Phone Wanted To See If I Was Accepted I Was Last Ye
(Posted by Morganrenae3865 9 months ago)
SafeLink - Why Haven't I Received My Phone , I Was Supposed To Receive It Last Friday.
(Posted by bestedna62 10 months ago)
SafeLink - Gave Ups Wrong Address To Deliver My Replacement Phone
why cant safelink just give UPS my correct address to deliver my replacement phone to? They have my ...
why cant safelink just give UPS my correct address to deliver my replacement phone to? They have my ...
(Posted by jesstrickjt 1 year ago)
SafeLink - I Have A New Unactivated Phone And Was Wanting To See If I Qualify For Help As I
cant afford time, text & data? How can I find out if I qualify for help?
cant afford time, text & data? How can I find out if I qualify for help?
(Posted by dave65pan30 1 year ago)
SafeLink - How Do I Fix My Phone Change Phone Number And Now It Doesn't Work
I changed my phone number now my phone don't work I took the SIM card out restarted the phone reboot...
I changed my phone number now my phone don't work I took the SIM card out restarted the phone reboot...
(Posted by missbtherealest328 1 year ago)
SafeLink - How Do I Fix My Mobile Data?
I can't make calls or send text messages nor can I receive texts nor calls but I can access the inte...
I can't make calls or send text messages nor can I receive texts nor calls but I can access the inte...
(Posted by lovejoey021822 2 years ago)
SafeLink - My Safe Link Was Stolen But I Got It Back They Took My Original Sin Card Out O
the phone when they gave it back to me But I just happen to have another track phone SIM cardHow do ...
the phone when they gave it back to me But I just happen to have another track phone SIM cardHow do ...
(Posted by Dcosgrove739 2 years ago)
SafeLink - Safelink Phone Is Completely Dead. Does Not Respond To New Fully Charged Batter
Trying to use phone to make calls. ... Motorola W419G flip phone. Erratic service followed by No Ser...
Trying to use phone to make calls. ... Motorola W419G flip phone. Erratic service followed by No Ser...
(Posted by x0z8a3b 4 years ago)
SafeLink - Emergency Calls Only
my phone is stuck in emergency calls only. I have turned the phone on and off. Taken the battery out...
my phone is stuck in emergency calls only. I have turned the phone on and off. Taken the battery out...
(Posted by Missyboop24 6 years ago)
SafeLink - Putting Safelink Sim Card In Tracfone
I just got enrolled in safelink. They sent me a sim for my tracfone (smartphone). When I put it in t...
I just got enrolled in safelink. They sent me a sim for my tracfone (smartphone). When I put it in t...
(Posted by Anonymous-164332 6 years ago)
SafeLink - Need To Reenroll, Safelink Not Working
applied for phone about 14 days ago, wanted to keep my phone so I checked the box asking if I wanted...
applied for phone about 14 days ago, wanted to keep my phone so I checked the box asking if I wanted...
(Posted by JROE531964 6 years ago)
SafeLink - My Free Phone Says Emergency Calls Only. I Have Plenty Of Minutes. How Do I Fix
. Can't call out or send and receive messages. I get a message -data services still connecting -Phon...
. Can't call out or send and receive messages. I get a message -data services still connecting -Phon...
(Posted by Juneurbanski 6 years ago)
SafeLink - Because I Accidentally Pushed Buttons And I Don't Understand Spanish In Order
to follow directions on how to change Spanish back to English
to follow directions on how to change Spanish back to English
(Posted by campbellangela350 6 years ago)
SafeLink - Safelink Application Problem
Hi,My name is Sue. When I filled out my application (about a month ago) to SafeLink I put Section 8 ...
Hi,My name is Sue. When I filled out my application (about a month ago) to SafeLink I put Section 8 ...
(Posted by swr1234 6 years ago)
SafeLink - Phone Saying Insufficient Funds
can I upgrade to an apple I 4
can I upgrade to an apple I 4
(Posted by Anonymous-163450 6 years ago)
SafeLink - What Is The Advantage To Using A Mobile Hotspot
How do I use cell phone to hook to a mobile hotspot
How do I use cell phone to hook to a mobile hotspot
(Posted by hisstine 6 years ago)
SafeLink - Password
I have forgotten my password to my safelink phone cannot get into it ,can't even factory reset it ,I...
I have forgotten my password to my safelink phone cannot get into it ,can't even factory reset it ,I...
(Posted by 1ladyblueeyes43 6 years ago)
SafeLink - Can I Change My Voicemail Password Online For My Safelink Phone
(Posted by kaylaturpin25 7 years ago)
SafeLink - They Had To Send A New Sims Card For The Replacement Phone I Had To Buy. Now It
good number for activating sims card.
good number for activating sims card.
(Posted by coolmama48 7 years ago)
SafeLink - How Do I Re-register My Phone?
My phone is about to run out tomorrow and I need to re-register it.
My phone is about to run out tomorrow and I need to re-register it.
(Posted by vcromwell 7 years ago)
SafeLink - Any Online Help?
Since they gave me a upgrade on my phone I do not get my minutes automaticly.I have to go online wit...
Since they gave me a upgrade on my phone I do not get my minutes automaticly.I have to go online wit...
(Posted by rastaclown420 7 years ago)
SafeLink - What Bring Your Own Phones Are Compatible With Safelink Wireless Calif. Service?
what bring your own phones are compatible with safelink wireless California service?
what bring your own phones are compatible with safelink wireless California service?
(Posted by jmorton436 7 years ago)
SafeLink - Transferring To Safelink From Another Vendor
I currently have life line service through Choice Wireless in New Mexico. I want to change to an acc...
I currently have life line service through Choice Wireless in New Mexico. I want to change to an acc...
(Posted by spencerorelove 7 years ago)
SafeLink - Need Help Transferring Old Number To New Phone
My old phone won't cut on due to issues with the old phone,, brought a new phone and trying to have ...
My old phone won't cut on due to issues with the old phone,, brought a new phone and trying to have ...
(Posted by Anonymous-160423 7 years ago)
SafeLink - I Received My Sim Card In The Mail And Would Like To Reactivate
with my same in mber but with different cell phone
with my same in mber but with different cell phone
(Posted by Anonymous-160405 7 years ago)
SafeLink - How Do I Unlock Security Code Which I Placed On My Screen ?
(Posted by brownbattleax 7 years ago)
SafeLink - Eligibility For New Phone
I have had a phone for several years. I received an application for a new plan. Am I eligible for a ...
I have had a phone for several years. I received an application for a new plan. Am I eligible for a ...
(Posted by Smgrother 7 years ago)
SafeLink - Transfer Service From One Phone To Another
I am currently enrolled in your program and am using an old tracfone. My phone quit working...wont e...
I am currently enrolled in your program and am using an old tracfone. My phone quit working...wont e...
(Posted by michellelynnturnbo 7 years ago)
SafeLink - I Just Purchased An Additional 350 Minutes For $10 Added To My Safelink Lifeline
Do these minutes expire at the end of the month
Do these minutes expire at the end of the month
(Posted by Elaine16760 7 years ago)
SafeLink - Have Not Received My Minute In Two Months
I have tryed Calling the customer service phone number and still.no help this.is my only phone
I have tryed Calling the customer service phone number and still.no help this.is my only phone
(Posted by Anonymous-159676 7 years ago)
SafeLink - Hi, Is There A Possibility That You Can Replace My Cell Phone?
I'm using VeryKool mobile phone, Model:s354.FCC IDWa6S354. But lately, problems occured.It says it h...
I'm using VeryKool mobile phone, Model:s354.FCC IDWa6S354. But lately, problems occured.It says it h...
(Posted by zkag0 7 years ago)
SafeLink - I Found A Safelink Phone That Is Still Active And I Want To Report It.
How do I do that?
How do I do that?
(Posted by joedahoeneedablow 7 years ago)
SafeLink - Contacting A Live Person
I have been trying to get my lost SafeLink phone replaced for weeks, but I can not reach anyone. How...
I have been trying to get my lost SafeLink phone replaced for weeks, but I can not reach anyone. How...
(Posted by Anonymous-159247 7 years ago)
SafeLink - Can I Change My Safelink Service Having Harassment Problems
I have had my number changed once already I cannot get service I never have antennae it always says ...
I have had my number changed once already I cannot get service I never have antennae it always says ...
(Posted by abadmss 7 years ago)
SafeLink - I Am Having Problems With Getting Harassing Calls And I'll The Peoples Thing To
save my number it's still getting the same people calling lightning is there any possible way to swi...
save my number it's still getting the same people calling lightning is there any possible way to swi...
(Posted by abadmss 7 years ago)
SafeLink - Where Is My Red Activation Card?
Have received replacement phone. No red activation card included. Please have someone send so I can ...
Have received replacement phone. No red activation card included. Please have someone send so I can ...
(Posted by janetmhill 7 years ago)
SafeLink - Could You Send Me The Correct Web To Re Certify My Safelink Phone
How do I begin re certifying for my safe link
How do I begin re certifying for my safe link
(Posted by Anonymous-158041 8 years ago)
SafeLink - I Have Forgotten My Enrollment Number And I Am Not Getting Anywhere By Making Ca
I have been advised to do an annual certification, but how can I if I don't know my Enrollment Numbe...
I have been advised to do an annual certification, but how can I if I don't know my Enrollment Numbe...
(Posted by alfredsmith1128 8 years ago)
SafeLink - Why Has My Minutes Not Been Added
i have recieved numeorous texts syaing call the number saying call customer care i call only to get ...
i have recieved numeorous texts syaing call the number saying call customer care i call only to get ...
(Posted by moddesj 8 years ago)
SafeLink - I Want To Speak To A Person
i have been on the phone for 1 1/2 hours going through every number trying to get to a person HELP
i have been on the phone for 1 1/2 hours going through every number trying to get to a person HELP
(Posted by labsilove 8 years ago)
SafeLink - Fax Number And Status Says Activated But I Haven't Even Got The Phone Yet
Hello..what is the fax number to fax proof of social services..Also it my acct says it was activated...
Hello..what is the fax number to fax proof of social services..Also it my acct says it was activated...
(Posted by SchraderDenita 8 years ago)
SafeLink - Safelink Service Transfer
is it possible for a safelink to transfer the monthly minutes to a net10 like a tracphone
is it possible for a safelink to transfer the monthly minutes to a net10 like a tracphone
(Posted by joeyboo85 8 years ago)
SafeLink - How Can I Change My Plan Make Call To Jamaica
I want mak. Call jamaica
I want mak. Call jamaica
(Posted by michaelrush1061 8 years ago)
SafeLink - Unregistered Sim
trying to transfer my tracfone number to a new phone with a new Sims card. Phone display says unregi...
trying to transfer my tracfone number to a new phone with a new Sims card. Phone display says unregi...
(Posted by mistyherrington 8 years ago)
SafeLink - Invalid Address
safelink has told me my address is not valid. I have verified that it is, and I have: on line chatte...
safelink has told me my address is not valid. I have verified that it is, and I have: on line chatte...
(Posted by gordonjones 8 years ago)