SafeLink Support

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Most Popular SafeLink Questions

To Block Unwanted Calls And Texts
i need to block two numbers on my cell phone, text messages also
Safelink Doesn't Allow Number Changes And No Option To Block Number On My Phone.
I keep gettin unwanted calls from someone on my phone and texts messages. the cops dont do anything ...
Phone Says Emergency Calls Only?
Hi, I have only been able to make one phone call since having my phone. It says that it is emergency...
Change Language
Hi HELP PLEASE. My safelink voicemail is in spanish ,don't know how or why. I DON'T speak spanish. I...

Most Recent SafeLink Answers

Losing Line
1-800-723-3546You may also call Safelink Enrollment and Plan Changes Support at 1-800-Safelink (1-80...
I Applied Forbservice For My Phone Wanted To See If I Was Accepted I Was Last Ye
Go to the SafeLink website: https://www.safelinkwireless.com/Click on the "My Service" tab.Click on ...
Why Haven't I Received My Phone , I Was Supposed To Receive It Last Friday.
I'm sorry to hear that you haven't received your phone from SafeLink. I will provide possible reason...
Gave Ups Wrong Address To Deliver My Replacement Phone
you may call/contact them for this concern Security and Privacy: Safelink may have security and priv...

All SafeLink Questions

This page is limited to 15 results. [ View all SafeLink questions >> ]
Losing Line
I'm having serious problems with SafeLink. I'm in danger of losing my family phone number that I've ...
(Posted by hmaloy 4 months ago)
Gave Ups Wrong Address To Deliver My Replacement Phone
why cant safelink just give UPS my correct address to deliver my replacement phone to? They have my ...
(Posted by jesstrickjt 11 months ago)
I Have A New Unactivated Phone And Was Wanting To See If I Qualify For Help As I
cant afford time, text & data? How can I find out if I qualify for help?
(Posted by dave65pan30 1 year ago)
How Do I Fix My Phone Change Phone Number And Now It Doesn't Work
I changed my phone number now my phone don't work I took the SIM card out restarted the phone reboot...
(Posted by missbtherealest328 1 year ago)
How Do I Fix My Mobile Data?
I can't make calls or send text messages nor can I receive texts nor calls but I can access the inte...
(Posted by lovejoey021822 1 year ago)
My Safe Link Was Stolen But I Got It Back They Took My Original Sin Card Out O
the phone when they gave it back to me But I just happen to have another track phone SIM cardHow do ...
(Posted by Dcosgrove739 2 years ago)
Safelink Phone Is Completely Dead. Does Not Respond To New Fully Charged Batter
Trying to use phone to make calls. ... Motorola W419G flip phone. Erratic service followed by No Ser...
(Posted by x0z8a3b 4 years ago)
Emergency Calls Only
my phone is stuck in emergency calls only. I have turned the phone on and off. Taken the battery out...
(Posted by Missyboop24 6 years ago)
Putting Safelink Sim Card In Tracfone
I just got enrolled in safelink. They sent me a sim for my tracfone (smartphone). When I put it in t...
(Posted by Anonymous-164332 6 years ago)
Need To Reenroll, Safelink Not Working
applied for phone about 14 days ago, wanted to keep my phone so I checked the box asking if I wanted...
(Posted by JROE531964 6 years ago)
My Free Phone Says Emergency Calls Only. I Have Plenty Of Minutes. How Do I Fix
. Can't call out or send and receive messages. I get a message -data services still connecting -Phon...
(Posted by Juneurbanski 6 years ago)
Because I Accidentally Pushed Buttons And I Don't Understand Spanish In Order
to follow directions on how to change Spanish back to English
(Posted by campbellangela350 6 years ago)
Safelink Application Problem
Hi,My name is Sue. When I filled out my application (about a month ago) to SafeLink I put Section 8 ...
(Posted by swr1234 6 years ago)
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