Question posted by Smgrother on September 8th, 2016

Eligibility For New Phone

I have had a phone for several years. I received an application for a new plan. Am I eligible for a new phone?

Current Answers

Answer #1: Posted by TheWiz on September 8th, 2016 12:13 PM
This answer was accepted by the poster of the original question.
TheWiz

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October 13th, 2011

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You'll need to call SafeLink customer service at 1-800-723-3546. They should be able to tell you if you're eligible for any sort of upgrade.

Answer #2: Posted by MattSL on September 13th, 2016 10:29 AM
MattSL

Member since:
May 16th, 2012

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Hi Smgrother. My name is Matt and I work with SafeLink Wireless. Let me help you with your query. Please send us an email at [email protected] so we can better assist you with it. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you!

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