Question posted by JROE531964 on February 9th, 2018
Need To Reenroll, Safelink Not Working
applied for phone about 14 days ago, wanted to keep my phone so I checked the box asking if I wanted to. called safelink about 20 minutes after submitting application and was told by customer service rep my phone was not compatible. asked rep what to do and was told he would fix the problem and I would be receiving a safelink phone in the mail. got a sim card but no phone. called safelink to fix the problem but now I am rejected because my address is already in their system. are you kidding me?
Current Answers
Answer #1: Posted by Odin on February 9th, 2018 7:36 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Sorry for your problems, but we're an independent help site not connected with Safelink. You need to call customer service back--it sounds like an unintentional glitch. The number I have is 800-Safelink (723-3546).
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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