Question posted by alfredsmith1128 on March 7th, 2016
I Have Forgotten My Enrollment Number And I Am Not Getting Anywhere By Making Ca
I have been advised to do an annual certification, but how can I if I don't know my Enrollment Number. I have made numerous phone calls to Safelink, but have been sent from here to there without any success.
Current Answers
Answer #1: Posted by MattSL on March 7th, 2016 10:24 AM
MattSL
Member since:
May 16th, 2012 Points: 82,580
Member since:
May 16th, 2012 Points: 82,580
Hi alfredsmith1128. My name is Matt and I work with SafeLink Wireless. We can help you with your concern. Please send us an email at [email protected] and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks.
Answer #2: Posted by TechSupport101 on March 7th, 2016 9:31 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Unfortunately, only SafeLink support can assist best with this type of an issue. Our support is sadly limited.
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