Question posted by dixienricky on July 1st, 2015

Phone Says Emergency Calls Only?

Hi, I have only been able to make one phone call since having my phone. It says that it is emergency calls only. I can not send or receive messages.

Current Answers

Answer #1: Posted by OldOwl on July 1st, 2015 6:52 AM
This answer was accepted by the poster of the original question.
OldOwl

Member since:
March 25th, 2013

Points: 266,840
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Hi there, thank you for posting your query to Helpowl. I would be happy if my answer solves your problem.

You will need to call SafeLink customer service from an alternate phone. Here is the number: 1-800-723-3546.

Answer #2: Posted by MattSL on July 1st, 2015 6:33 PM
MattSL

Member since:
May 16th, 2012

Points: 82,580
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Hi dixienricky! I am Matt and I work with SafeLink Wireless. Let me help you get this resolved. Send me an email at [email protected] and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you!

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