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Sony SDM-HS73 Support Question

Sony SDM-HS73 Support Question

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Question posted by Anonymous-166183 on April 18th, 2020

Power Light Goes From Green To Yellow

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Answer #1: Posted by techyagent on April 18th, 2020 9:10 AM
techyagent

Member since:
June 17th, 2014

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Follow these steps to troubleshoot why the monitor power light is blinking and there is no picture.

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

NOTES:

  • Because each of these steps represents a possible solution to this issue, check the monitor status after completing each step.
  • If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.
  1. Disconnect the monitor power plug, wait a few minutes, and then reconnect.
  2. Remove the monitor power plug from any surge protector or power strip and plug it directly into a known working electrical wall outlet.NOTE: If the monitor works correctly when removed from a surge protector or power strip and plugged directly into a known working electrical wall outlet, the source of the issue is the surge protector or power strip.
  3. Disconnect the monitor data cable from the computer, check for bent or broken pins.
  4. Perform a monitor self-test.NOTE: If the monitor self-test fails, the monitor may need service.
  5. If possible, connect the monitor to another computer.NOTES:
    • If the monitor works on another computer, there is a problem with the original computer video hardware or software display settings.
    • Some software, particularly games, allow for configuration of monitor settings such as screen size. Incorrect settings can cause the monitor lights to blink and the screen to be blank.


Thanks


Techygirl

Related Sony SDM-HS73 Manual Pages

Operating Instructions - Page 2

...Trade Name: SONY Model: SDM-HS53/HS73/HS93 Responsible Party: Sony ...Electronics Inc. If this device must accept any changes or modifications not expressly approved in accordance with the instructions, may not cause harmful interference, and (2) this equipment does cause harmful interference to USA/Canada, install only a UL LISTED/CSA LABELLED power...
Operating Instructions - Page 3

... power cord 8 Step 3: Secure the cords and close the back cover 8 Step 4: Turn on the monitor and computer 9 Adjusting the tilt 9 Customizing Your Monitor 10...power consumption ( mode 15 Automatic picture quality adjustment function 15 Troubleshooting 16 On-screen messages 16 Trouble symptoms and remedies 17 Self-diagnosis function 19 For details on the specifications of the SDM-HS53/HS73...
Operating Instructions - Page 4

...; Do not push on the LCD screen. Installation Do not install or leave the monitor: • In places subject to unplug the power cord from the monitor and grasp the support and base sections of light (red, blue, or green) may appear constantly on the LCD screen, and irregular colored stripes or brightness may be...
Operating Instructions - Page 5

... the Kensington Micro Saver Security System. The power indicator lights up in green when the display is used to turn the display on or off , press the 1 (power) switch upward. The 1 (power) switch and the control buttons are on , and lights up in orange when the monitor is a trademark of the monitor. Micro Saver Security System is in...
Operating Instructions - Page 6

...Clock (SCL)* * DDC (Display Data Channel) is a standard of the monitor show here is the SDM-HS53. 7 Back cover (page 8) Open this cover when you connect/disconnect ...power cord (supplied). 9 HD15 (RGB) input connector (page 7) This connector inputs RGB video signals (0.7 Vp-p, positive) and SYNC signals. 54321 10 9 8 7 6 15 14 13 12 11 Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Red Green...
Operating Instructions - Page 7

... output IBM PC/AT or compatible computer HD15-HD15 video signal cable (supplied) (continued) 7 Setup Before using your monitor, check that the following items are included in your carton: • LCD display • Power cord • HD15-HD15 video signal cable • Cord strap • Utility/Instruction Manual CD-ROM (utility software...
Operating Instructions - Page 8

... supplied cord strap, bundle the cables and cords. to AC IN to a power outlet. The same applies for the SDM-HS73/HS93 model. Step 2: Connect the power cord With the monitor and computer switched off, first connect the power cord to the monitor, then connect it to a power outlet power cord (supplied) The illustration of the back of the...
Operating Instructions - Page 9

...SDM-HS53 28-61 kHz SDM-HS73/HS93 28-80 kHz 48-75 Hz 48-75 Hz 1024 × 768 or less 1280 × 1024 or less For more information about the on-screen messages, see "Trouble symptoms and remedies" on the screen: The computer is in green. Grasp the lower sides of the monitor lights...below. The Plug & Play monitor is automatically selected so that the power cord and the video signal ...
Operating Instructions - Page 10

...on . Wait for at least 30 minutes before making adjustments Connect the monitor and the computer, and turn them on your monitor using the on using the menu. : USER 100 Only while the ...mode is reduced (page 15). Adjusting to the desired brightness Pressing the button, you select LOW, the power consumption is...
Operating Instructions - Page 12

... activated, only the 1 (power) switch will operate. Make ... 8 Press the OK button. Return to 1024 × 768 (SDM-HS53) 1280 × 1024 (SDM-HS73/HS93) on the screen. 2 Press the M/m buttons to select ... sharpness and centering (SCREEN) x Automatic picture quality adjustment function When the monitor receives an input signal, it automatically adjusts the picture's position and sharpness (...
Operating Instructions - Page 15

...is reduced and the power consumption is reduced, too. If the monitor is connected to provide a high quality picture at the center of the screen. SDM-HS53 Power mode Power consumption 1 (power) indicator normal operation 25 W (max.) green active off* 1 W (max.) (deep sleep)** orange power off 1 W (max.) off SDM-HS73 Power mode Power consumption 1 (power) indicator normal operation...
Operating Instructions - Page 16

...x x x . I NFORMA T I ON CAB L E D I GNA L GO TO POWER SAVE GO TO POWER SAVE The monitor will enter the power saving mode after about 5 seconds from the time the message is displayed. I NFORMA T I ON...1280 × 1024" is displayed (SDM-HS73/HS93) This indicates that either the horizontal or vertical frequency is not supported by the monitor's specifications. If "xxx.x kHz/...
Operating Instructions - Page 17

... 1 (power) indicator will not light up when the 1 (power) switch is pressed, If the 1 (power) indicator is green or flashing orange, • Check that the power cord is properly connected. • Check that the 1 (power) switch is within that the Macintosh adapter and the video signal cable are using Windows and replaced an old monitor with this monitor, reconnect...
Operating Instructions - Page 18

...persists, call your authorized Sony dealer and give the following information: • Model name: SDM-HS53 or SDM-HS73 or SDM-HS93 • Serial number • Detailed description of the problem • Date of purchase... (page 13). • If the menu lock is not uniform White does not look white Monitor buttons do not fill the screen to make the box disappear. Press the MENU button again to...
Operating Instructions - Page 19

... the keyboard or moving the mouse. If the 1 (power) indicator lights up in green or flash orange. Self-diagnosis function This monitor is equipped with your monitor or computer(s), the screen will go blank and the 1 (power) indicator will either light up in green, the monitor is working properly. If the 1 (power) indicator is lit in orange, the computer is...
Quick Setup Guide - Page 2

...Quick Setup Guide Connecting your monitor Connect your monitor to mandatory FCC standards. You can download it is available from the Adobe Web site. Precautions Warning on your local power supply. This is made...on the commands, features, and tools of the CD-ROM. The icon of light (red, blue, or green) may appear constantly on the LCD screen, and irregular colored stripes or brightness ...
Quick Setup Guide - Page 3

... signal cable (supplied) 3 to AC IN to a power outlet. 1 back cover Turning on the monitor and computer Turn on your monitor to a computer. Connecting a Macintosh computer Connect the supplied video signal cable to the Operating Instructions on the CD-ROM. lights in green. The same applies for the SDM-HS73/HS93 model. Note For details on securing...
Quick Setup Guide - Page 4

...before entering the power saving mode. If the model name of this monitor, reconnect the old monitor and do the following ranges: Horizontal: 28 - 61 kHz (SDM-HS53), 28 - 80 kHz (SDM-HS73/HS93) Vertical...Symptom If the 1 (power) indicator is not lit, or if the 1 (power) indicator will not light up when the 1 (power) switch is pressed, If the 1 (power) indicator is green or flashing orange, If...
Quick Setup Guide - Page 5

... RGB video signal 0.7 Vp-p, 75 Ω, positive 2 Turn the monitor on . Plug & Play DDC2B US If the 1 (power) indicator lights up in green or Picture size: 15.0 inch flash orange. Picture size: 17.0 inch (SDM-HS73) Picture size: 19.0 inch (SDM-HS93) Input signal format Displaying this monitor's information Resolution RGB operating frequency* Horizontal: 28 - 80 kHz Vertical...
Comparison Chart: HS-series Flat Panel LCDs - Page 1

... 17.3" x 10.2" Weight (Display) Accessories Limited Warranty 8.4 lbs 12.9 lbs 15.7 lbs AC Power Cord AC Power Cord AC Power Cord Cord Strap Cord Strap Cord Strap PC/Mac Utility CD ROM + User's PC/Mac Utility CD ...• Great Value. Model / Color SDM-HS53/W [White] SDM-HS53/H [Gray] SDM-HS73/W [White] SDM-HS73/H [Gray] SDM-HS93/W [White] SDM-HS93/H [Gray] Panel Type TFT Active...

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