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Lexmark Prestige Pro800 Support Question

Lexmark Prestige Pro800 Support Question

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Question posted by terry60165 on March 2nd, 2012

How Do I Get Rid Of The Small Gray Squares?

Small gray squares are appearing on items sent to Lexmark Pro 800 printer. Print head has been cleaned.

Current Answers

Answer #1: Posted by LexmarkListens on March 15th, 2012 2:30 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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There is a firmware update available for your printer. We highly recommend that you install these updates. Click the link below to download. Please make sure the USB cord is plugged in from the printer directly to your computer when updating. 

Click here to download an important firmware update for your printer

After successfully updating your printer, run the Deep Clean Printhead function on your printer.

For non-touch screen printers: Press the Setup button > Maintenance > Deep Clean Printhead.

For touch screen printers: Press the Ink Levels > More Options > Deep Clean Printhead.


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Related Lexmark Prestige Pro800 Manual Pages

Network Guide - Page 18

... it on the network has its own network address. DHCP servers efficiently use a small number of IP addresses and prevent duplicate IP addresses on the device. A setting ... server infrastructure mode internal wireless print server IP (Internet Protocol) address ipconfig MAC (Media Access Control) address MAC filtering network hub network name ping printer nickname router security key SSID...
SmartSolutions User's Guide - Page 6

... to the operating system recommendations, visit the Web site at smartsolutions.lexmark.com. Note: You need to print a copy of these solutions as the fax recipient, and then ...settings. * You can start creating or customizing solutions. The printer automatically finds the file and prints it. • If you could create a Print a File solution. About SmartSolutions 6 Scan to File Scan ...
SmartSolutions User's Guide - Page 15

Printing daily agendas with event descriptions 1 From the Solution Library, double-click on how you customized the solution, the printer control panel will indicate that the solutions have been sent to the printer. Note: Do not close the browser window while the update is taking place. The printer control panel will indicate that the solutions have...
User's Guide - Page 20

... paper waste, optimizes energy efficiency, and saves money. 1 From the home screen, touch . 2 Touch the Eco-Mode setting or settings you select 2-Sided Printing, then the printer prints on both sides of your printer, make your selections using the touch screen. Resetting to factory settings Resetting to factory default settings will delete all the...
User's Guide - Page 49

... that you choose this option, select the date, and then touch Accept. The printer scans the proof sheet and then starts printing the photos. The Memory Device screen appears on the display. 3 Navigate to Print Proof Sheet: More Options > Proof Sheet > Print Proof Sheet 4 Select which photos you want to set up a connection between a Bluetooth...
User's Guide - Page 55

...File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. The printer prints the odd-...Printing 55 Printing on the instruction sheet to complete the print job. 1 2 3 Note: To return to single-sided printing, return to the Advanced tab. Note: The Print Instruction Page to Assist in Reloading item...
User's Guide - Page 58

...: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. The print queue dialog appears. 2 Pause the print job: • If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to resume all...
User's Guide - Page 98

...printer. The wireless print server must be configured to any USB port on a wireless network communicate with a wireless print server. In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer...port on the installing computer and the square USB port on the wireless network must ...port on the computer and to the printer. 3 Continue following the on the ...
User's Guide - Page 101

...and SSID of the router when prompted. If the printer is connected to: a From the printer, print a network setup page. Networking 101 The SSID of the printer must match the SSID of the network that the computer... the access point. • The IP address appears as 192.168.2.134. Note: Make sure you will not be able to set up the printer on the same wireless network as the computer, ...
User's Guide - Page 110

... desktop, double-click the printer program folder. 3 Select Printer Utility from the list. 4 Navigate to: Printer Home > select your printed image appear jagged or wavy, then you may need to align the printhead. If print quality has not improved, then clean the printhead nozzles. Cleaning the printhead nozzles Poor print quality is finished. Using the printer control panel 1 Load plain...
User's Guide - Page 111

... Macintosh users Note: This feature is turned off and unplugged from the wall outlet. A cleaning page prints. Warning-Potential Damage: Using a damp cloth to clean the interior may damage the finish of the printer. 4 Wipe only the outside of the printer, unplug the power cord from the wall outlet and disconnect all cables to : > More...
User's Guide - Page 116

..., choose your printer does not appear on the computer. If your printer, and then click Print. You may have problems, then try another USB port on the Printer list, then choose Add Printer. The cartridges should click firmly into the wall outlet, and then turn on the list, then try one . 2 Firmly plug the square end of...
User's Guide - Page 135

...b Click Advanced or Configure. c Click TCP/IP. The Router entry is connected to : a From the printer, print a network setup page. b In the Wireless section, look for the SSID. If the SSIDs are connected ... is typically the access point. 2 Type your Web browser, and then continue to set up the printer on the wireless network used by the computer. In Mac OS X version 10.4 or earlier 1 ...
User's Guide - Page 140

... access point. e Right-click the connection, and then click Repair or Diagnose. c Press Enter or click OK. a From the printer, print a network setup page. Try the following: a Click , or click Start and then click Run. d Select the appropriate connection from... is connected to help resolve the problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the...
User's Guide - Page 141

... users 1 Obtain the printer IP address. a From the printer, print a network setup page. This means that your computer is communicating with your printer. If the printer does not respond, then...168.1.100 6 Press Enter. 7 If the printer responds, then you must change them for Address. 2 From the Finder, navigate to factory defaults. appears. • Your computer might not be connected...
User's Guide - Page 165

... 107 sharing 91 sharing in Windows 91 printer control panel buttons and icons 16 cleaning 112 location 11 printer does not print wireless 132 printer does not print wirelessly 136 printer does not respond 118 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 27 uninstalling 26 printer solutions 106 printer, setting as default 56 printhead aligning...
User's Guide - Page 166

... wireless network (Windows) 81 setup troubleshooting cannot print through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 shared printing 92 sharing printer in Windows 91 SmartSolutions 106 adding printer 107 customizing 107 SMTP server configuring 73...
Quick Reference - Page 11

Clean the printhead nozzles to air. 5 Close the printer. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Maintenance tab > Align cartridges 5 Follow the instructions on your printed image appear jagged or wavy, then you aligned...
Quick Reference - Page 12

... from the list. 4 From the Maintenance tab, select Clean Print Nozzles. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. Printer Home > select your printer > Maintenance tab > Clean cartridges 4 Follow the instructions on the computer screen. If the installation dialog screen does not appear after a minute, then click the CD icon on...
Quick Reference - Page 22

... the "Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into...

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