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Lexmark Pinnacle Pro901 Support Question

Lexmark Pinnacle Pro901 Support Question

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Question posted by rosemarie9097 on January 26th, 2013

Why Is My Lexmark Pro901 Printer Printing The Pages Blank? It Sounds Like Its P

I have tried reinserting the print cartridges, powering off then on.  The printer sounds like its printing my document, but the page comes out blank.  Help.....

Current Answers

Answer #1: Posted by LexmarkListens on January 27th, 2013 9:04 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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First, make sure that the firmware of your printer is up to date. Just go to http://bit.ly/ghfW8H to download the firmware update.

If it doesn't help, try to perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on the Ink Levels > More Options > Deep Clean Printhead.

If it still doesn't help, please contact our technical support team via phone so they can do some diagnostics.


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Related Lexmark Pinnacle Pro901 Manual Pages

Network Guide - Page 3

...need to set up the printer on our Web site at www.lexmark.com/publications/. Wireless networking Finding more information about the printer, see the comprehensive User...printers and computers to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you add the printer...
Fax Guide - Page 4

...lexmark.com/publications/. Getting started 4 To access the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the home screen. Navigating menus using the printer...menus Getting started Finding more information about the printer The Fax Getting Started Guide helps you set up a fax connection, perform ...
User's Guide - Page 8

.... About your ink cartridges, try using less ink than normal and are ideal for printing documents that are you to request a postage-paid bag. • Recycle the product packaging. • Recycle your prints. Follow the instructions to print more pages with the printer and is also available on the Lexmark Web site at http://support.lexmark.com. To read the...
User's Guide - Page 9

... on your operating system. http://support.lexmark.com Note: Select your region, and then select your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User...
User's Guide - Page 40

... then touch Accept to print. Notes: • You may be on page 44. • The computer must contain document files that are supported by the printer. Printing 40 Printing documents from the Border pop-up menu, choose the number of page images that you want to print on the display. 2 Touch Print Documents. 3 Select and print the document: If the printer is using a Wireless...
User's Guide - Page 57

..., and then select Cancel. • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. The print queue dialog appears. 5 Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume. • If you want to cancel...
User's Guide - Page 129

....lexmark.com) to streamline repetitive copying, scanning, and printing tasks. Copy Copy documents or photos using settings that may be sure to print or e-mail cartridge and...cartridges, with a link to print document files on the printer control panel, and then select the icon or name of an ID card onto a single page. Google Calendar* View your Google Calendar with options to print...
User's Guide - Page 140

... the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off slowly, then the printer is printing blank pages Blank pages may have problems, then try another USB port on the printer. Press printer. An alignment page prints. If the...
User's Guide - Page 141

RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on page 142 Troubleshooting 141 You may not be communicating. For more of the computer. Cannot delete documents from the printer, and then reinsert it. 3 Plug the power cord into the USB port...
User's Guide - Page 155

... : REINSERT THE MEMORY CARD The memory card may be used in your printer. &#...try one . 2 Firmly plug the square end of the USB cable into the back of the printer. Memory card troubleshooting • "Memory card troubleshooting checklist" on page...printer. • Make sure the memory card is inserted" on page 155 • "Cannot print documents from a memory card or flash drive" on page...
User's Guide - Page 156

... and device are communicating. Select the printer from the computer or the computer from the printer. Troubleshooting 156 Cannot print documents from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try another USB port on the computer. Select the printer from the computer or the computer from...
User's Guide - Page 194

... 89 confirmation page 99 dial prefix... 159 flash drive inserting 43 printing documents from 40 printing photos using the proof sheet ...printer on Ethernet network 115 information needed for setting up printer on wireless network 102 informational solutions 129 infrastructure network 121 ink conserving 7 ink cartridge access location 10 ink cartridges ordering 13 replacing 14 using genuine Lexmark...
User's Guide - Page 195

...printer on wired network (Ethernet) 116 installing printer on wireless network 103 USB 112 wireless 112 Macintosh printer software using 23 maximum sending speed setting 89 memory card inserting 43 printing documents from 40 printing... with USB 125 network overview 118 network printer installing 128 network security 118 network setup page printing 102 networking finding IP address of computer ...
Quick Reference - Page 4

...documents that are you to print multiple pages on your printer model). • Preview print jobs before printing. The Power Saver feature puts the printer in High-Yield cartridges allow you looking for presentation. • Use recycled paper. Recycling • Return ink cartridges for 10 minutes. • Select the lowest Power Saver timeout. Minimizing your ink cartridges, try...
Quick Reference - Page 5

.... Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 5 Use the full-featured color touch screen for computer-free printing. • SmartSolutions. Simplify printer tasks that will help you to multiple laptops or PCs over a secure wireless or Ethernet network, as well as magazine clippings) into Power Saver mode after 10 minutes of...
Quick Reference - Page 16

... are finished selecting the photos you want to print, touch Layout. 6 If you are supported by the printer. For Macintosh users 1 Click the printer icon on page 10. • The computer must contain document files that support the file types in the queue, then click Printer > Cancel All Documents. Enter the PIN using a USB connection a Select the...
Quick Reference - Page 23

.... 2 Pull out the power cord from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to fit, make sure the printhead is printing blank pages Blank pages may be caused by improperly installed ink cartridges. Note: Make sure...
Quick Reference - Page 24

... into the USB port of Power Saver mode, then reset the power: 1 Unplug the power cord from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. Cannot delete documents from the print queue If you troubleshoot" checklist does not solve the problem, then try another USB port on and...
Quick Reference - Page 26

... port location 5 power supply port location 6 print job canceling 16 print troubleshooting cannot delete documents from print queue 24 printer features 5 models 5 printer control panel buttons and icons 6 location 5 printer does not respond 24 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 21 printer software installing 12 printer solutions 21...
SmartSolutions User's Guide - Page 4

... of the solutions that have positive environmental impact. Custom solutions Solution Description Cartridge Finder View information on your computer or external storage device that were previously selected in the Solution Center. Print a File (Windows only) Use the printer to Email E-mail scanned documents directly from the printer using pre-defined names or contacts from the...

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