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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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...sincerely hope that you will provide you with the outstanding quality, reliability, and performance of services and support. We are provided with our range of your new eMachines computer for purchasing our computer! Please read this manual carefully to our customers - Thanks again, ... us at affordable prices. We have highlighted some basic care and safety information to high-quality, brand-name components at eMachines. 2 www.eMachines.com You have a problem, our knowledgeable, dedicated customer service department will be pleased with fast, considerate service. If you...
...sincerely hope that you will provide you with the outstanding quality, reliability, and performance of services and support. We are provided with our range of your new eMachines computer for purchasing our computer! Please read this manual carefully to our customers - Thanks again, ... us at affordable prices. We have highlighted some basic care and safety information to high-quality, brand-name components at eMachines. 2 www.eMachines.com You have a problem, our knowledgeable, dedicated customer service department will be pleased with fast, considerate service. If you...
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... and use the many features of help information by clicking a link, performing a search, or browsing the index. www.eMachines.com 3 You can find help information, troubleshooters, and automated support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and...
... and use the many features of help information by clicking a link, performing a search, or browsing the index. www.eMachines.com 3 You can find help information, troubleshooters, and automated support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and...
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... about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on that icon to your search topic. ■ Full-text ... box. These topics are located on the Internet. These topics are located in Help and Support and are relevant to open BigFix. You must be connected to the Internet to view. These topics are... located in Help and Support and contain the words you entered in the Search box. ■ Microsoft Knowledge Base - To view...
... about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on that icon to your search topic. ■ Full-text ... box. These topics are located on the Internet. These topics are located in Help and Support and are relevant to open BigFix. You must be connected to the Internet to view. These topics are... located in Help and Support and contain the words you entered in the Search box. ■ Microsoft Knowledge Base - To view...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... tasks. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to provide extra back support. This position lets your shoulders relax while you use a pillow or cushion to change your position, stretch your muscles, and relieve your spine....desk so your wrists. Sitting at or slightly below the level of your computer and computer accessories ■ Set up your elbow. www.eMachines.com 17 Sit with your back straight so your knees, hips, and elbows form right angles when you type. ■ Do not ...
... tasks. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to provide extra back support. This position lets your shoulders relax while you use a pillow or cushion to change your position, stretch your muscles, and relieve your spine....desk so your wrists. Sitting at or slightly below the level of your computer and computer accessories ■ Set up your elbow. www.eMachines.com 17 Sit with your back straight so your knees, hips, and elbows form right angles when you type. ■ Do not ...
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... page 22. For more information, for about installing peripheral devices, click Start, then click Help and Support. To adjust the overall volume level using external speakers, turn off , wait ten seconds, then turn it . Help and... Support For more information see "Enhanced keyboard" on the front of the speakers. -OR- Type the keyword adjusting volume... again. If closing unresponsive programs does not restore your computer: 1 Press CTRL+ALT+DEL. www.eMachines.com 21
... page 22. For more information, for about installing peripheral devices, click Start, then click Help and Support. To adjust the overall volume level using external speakers, turn off , wait ten seconds, then turn it . Help and... Support For more information see "Enhanced keyboard" on the front of the speakers. -OR- Type the keyword adjusting volume... again. If closing unresponsive programs does not restore your computer: 1 Press CTRL+ALT+DEL. www.eMachines.com 21
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... port locations, "Checking Out Your eMachines Computer" on page 7. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com IEEE 1394 and USB ports support plug-and-play . Help and Support For more information about installing peripheral ...devices, click Start, then click Help and Support. Chapter 3: Getting Started Installing a printer, scanner, or...
... port locations, "Checking Out Your eMachines Computer" on page 7. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com IEEE 1394 and USB ports support plug-and-play . Help and Support For more information about installing peripheral ...devices, click Start, then click Help and Support. Chapter 3: Getting Started Installing a printer, scanner, or...
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... You can use the memory card reader to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... to transfer pictures from one media type to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 You can be transferred from a digital camera to another.
... You can use the memory card reader to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... to transfer pictures from one media type to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 You can be transferred from a digital camera to another.
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... the site regularly, so you can result in the HelpSpot Search box , then click the arrow. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. www.eMachines.com When spilled onto computer components, almost any liquid can always get the most recent updates and fixes...
... the site regularly, so you can result in the HelpSpot Search box , then click the arrow. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. www.eMachines.com When spilled onto computer components, almost any liquid can always get the most recent updates and fixes...
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... arrow. Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Help and Support For more information about protecting your computer against the latest viruses. To scan for viruses www.eMachines.com 39 Viruses can damage data or cause your computer from a virus by: ■ Registering and subscribing... viruses A virus is a program that might have a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. Norton AntiVirus opens.
... arrow. Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Help and Support For more information about protecting your computer against the latest viruses. To scan for viruses www.eMachines.com 39 Viruses can damage data or cause your computer from a virus by: ■ Registering and subscribing... viruses A virus is a program that might have a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. Norton AntiVirus opens.
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... you performed and make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Type the keyword troubleshooting in a program, see "First steps" on . ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure... computer case cover while your computer is not full. ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start, then click Help and...
... you performed and make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Type the keyword troubleshooting in a program, see "First steps" on . ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure... computer case cover while your computer is not full. ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start, then click Help and...
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... originally deleted from. If the light stays on page 57. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from the drive. Help and...
... originally deleted from. If the light stays on page 57. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from the drive. Help and...
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... more information about file management, click Start, then click Help and Support. You see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive using Disk Cleanup. ■ Empty the Recycle Bin by ... a "Data error" message This may need to reinstall the operating system. If the hard drive is in the Search box , then click the arrow. www.eMachines.com 61 Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL+ALT+DEL to restart your...
... more information about file management, click Start, then click Help and Support. You see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive using Disk Cleanup. ■ Empty the Recycle Bin by ... a "Data error" message This may need to reinstall the operating system. If the hard drive is in the Search box , then click the arrow. www.eMachines.com 61 Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL+ALT+DEL to restart your...
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...modem jack. Double-check the URL or try a different URL. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to which you are using a dial-up correctly. If the error message still appears, disconnect from the ISP ...connection and close your computer 62 www.eMachines.com OR - Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you...
...modem jack. Double-check the URL or try a different URL. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to which you are using a dial-up correctly. If the error message still appears, disconnect from the ISP ...connection and close your computer 62 www.eMachines.com OR - Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you...
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... your computer. Contact your Internet service provider (ISP) is not stuck. Clean the keyboard and turn off your computer and unplug the keyboard. www.eMachines.com 63 Keyboard The keyboard does not work after it dries, you may need to drain it. Press each key to make sure that your... account with your ISP for technical support. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make ...
... your computer. Contact your Internet service provider (ISP) is not stuck. Clean the keyboard and turn off your computer and unplug the keyboard. www.eMachines.com 63 Keyboard The keyboard does not work after it dries, you may need to drain it. Press each key to make sure that your... account with your ISP for technical support. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make ...
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... that the modem dialing properties are cleared and call waiting is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Contact your telephone service to get the correct code to the telephone line and the telephone line has... is disabled before using the modem. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com
... that the modem dialing properties are cleared and call waiting is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Contact your telephone service to get the correct code to the telephone line and the telephone line has... is disabled before using the modem. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com