User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... CD, DVD, or recordable DVD drive. The button lights when the computer is turned on when the hard drive is accessed. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). For more information, see "Using the memory card reader" on page...
... CD, DVD, or recordable DVD drive. The button lights when the computer is turned on when the hard drive is accessed. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). For more information, see "Using the memory card reader" on page...
User Guide
Page 17
... before opening the case. Plug USB (Universal Serial Bus) devices (such as this, the voltage switch should always be moved to this when your computer is operating in the United States. Plug a microphone into this jack so you can record sound on your computer. Plug an external audio input source (such as Europe, the utility power is color-coded blue. Remove these ports. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port...
... before opening the case. Plug USB (Universal Serial Bus) devices (such as this, the voltage switch should always be moved to this when your computer is operating in the United States. Plug a microphone into this jack so you can record sound on your computer. Plug an external audio input source (such as Europe, the utility power is color-coded blue. Remove these ports. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port...
User Guide
Page 58
... manufacturer's instructions. Dispose of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. The battery pops out of explosion if battery is incorrectly replaced. The main menu of used batteries following the instructions in your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the...
... manufacturer's instructions. Dispose of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. The battery pops out of explosion if battery is incorrectly replaced. The main menu of used batteries following the instructions in your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that your hard drive is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that you...
... If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that your hard drive is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that you...
User Guide
Page 68
... not have a problem with your modem. See "Desktop PC Back" on your ISP is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Help and Support For more information, "Modem (dial-up )" on page 10 to the Internet ■ If you connect and the number of users accessing those computers...
... not have a problem with your modem. See "Desktop PC Back" on your ISP is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Help and Support For more information, "Modem (dial-up )" on page 10 to the Internet ■ If you connect and the number of users accessing those computers...
User Guide
Page 70
... diagnostic program to help determine if a memory module is disabled before using the modem. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to temporarily disable the service. Your modem does not dial or does not connect ■ Make sure that all messages are set correctly. 64 www.eMachines.com Also make sure that the modem cable is plugged...
... diagnostic program to help determine if a memory module is disabled before using the modem. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to temporarily disable the service. Your modem does not dial or does not connect ■ Make sure that all messages are set correctly. 64 www.eMachines.com Also make sure that the modem cable is plugged...
User Guide
Page 73
..., then adjust the Speaker volume control. 5 Click OK twice to respond, the modem did not pass diagnostics. The Control Panel window opens. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 Click the modem you get an error such as port already open or the modem...
..., then adjust the Speaker volume control. 5 Click OK twice to respond, the modem did not pass diagnostics. The Control Panel window opens. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 Click the modem you get an error such as port already open or the modem...
User Guide
Page 74
... the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to your monitor's documentation. The text on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is connected to the video port on the display...
... the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to your monitor's documentation. The text on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is connected to the video port on the display...
User Guide
Page 76
Type the keyword network troubleshooting in the Search box , then click the arrow. To test the outlet, plug a working correctly. Press the button to press. ■ Make sure that CAPS LOCK is free from cuts or damage. Passwords Your computer does not accept your password Make sure that the power cable is connected securely to an electrical outlet, turned on, and working device, such as a lamp, into the outlet...
Type the keyword network troubleshooting in the Search box , then click the arrow. To test the outlet, plug a working correctly. Press the button to press. ■ Make sure that CAPS LOCK is free from cuts or damage. Passwords Your computer does not accept your password Make sure that the power cable is connected securely to an electrical outlet, turned on, and working device, such as a lamp, into the outlet...
User Guide
Page 77
... Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to work offline. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. To set to clear...
... Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to work offline. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. To set to clear...
User Guide
Page 78
... arrow. 72 www.eMachines.com You see the speaker setup poster to the printer. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the volume controls are turned up. See the printer documentation for instructions for adding additional memory. Help and Support For more information, see "Adjusting the volume" on page 21. ■ If you are using external speakers, see a "Printer...
... arrow. 72 www.eMachines.com You see the speaker setup poster to the printer. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the volume controls are turned up. See the printer documentation for instructions for adding additional memory. Help and Support For more information, see "Adjusting the volume" on page 21. ■ If you are using external speakers, see a "Printer...
User Guide
Page 86
... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...