User Guide
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P-2002 Series User's Guide Chapter 8 Phone Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message ...Speed Dial to Dial a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95...
P-2002 Series User's Guide Chapter 8 Phone Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message ...Speed Dial to Dial a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95...
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P-2002 Series User's Guide List of Figures Figure 1 LEDs ...26 Figure 2 Internet Telephony Service Provider Application 27 Figure 3 IP-PBX Application 27 Figure 4 Peer-to-peer ... 30 Speed Dial 76 Figure 31 Call Forward 78 Figure 32 Lifeline 80 Figure 33 View Log 81 Figure 34 System Status 85 Figure 35 Firmware Upload 87 Figure 36 Firmware Upload In Process 87 Figure 37 Network Temporarily Disconnected 88 Figure 38...
P-2002 Series User's Guide List of Figures Figure 1 LEDs ...26 Figure 2 Internet Telephony Service Provider Application 27 Figure 3 IP-PBX Application 27 Figure 4 Peer-to-peer ... 30 Speed Dial 76 Figure 31 Call Forward 78 Figure 32 Lifeline 80 Figure 33 View Log 81 Figure 34 System Status 85 Figure 35 Firmware Upload 87 Figure 36 Firmware Upload In Process 87 Figure 37 Network Temporarily Disconnected 88 Figure 38...
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P-2002 Series User's Guide List of Tables Table 1 LED Descriptions 26 Table 2 Web Configurator Screens Summary 32 Table 3 Common Screen Command Buttons 33 Table 4 System General ... 27 FSM Logs: Caller Side 84 Table 28 FSM Logs: Callee Side 84 Table 29 Lifeline Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED...
P-2002 Series User's Guide List of Tables Table 1 LED Descriptions 26 Table 2 Web Configurator Screens Summary 32 Table 3 Common Screen Command Buttons 33 Table 4 System General ... 27 FSM Logs: Caller Side 84 Table 28 FSM Logs: Callee Side 84 Table 29 Lifeline Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED...
User Guide
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..., Hsinchu, 300, Taiwan. Your Prestige is designed to www.zyxel.com for an online glossary of networking terms and additional support documentation. P-2002 Series User's Guide Preface Congratulations on your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us help for...
..., Hsinchu, 300, Taiwan. Your Prestige is designed to www.zyxel.com for an online glossary of networking terms and additional support documentation. P-2002 Series User's Guide Preface Congratulations on your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us help for...
User Guide
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P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to fill moments of Service (ToS) tagging and Differentiated Services (DiffServ) tagging. The Prestige ... automatically update your Prestige. Auto-provisioning Your voice service provider can be mistaken for eliminating the echo caused by the sound of the LEDs. Auto Firmware Upgrade The Prestige gives you talk. Chapter 1 Introducing the Prestige 25 Your voice service provider must have an auto-provisioning server and a server set up...
P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to fill moments of Service (ToS) tagging and Differentiated Services (DiffServ) tagging. The Prestige ... automatically update your Prestige. Auto-provisioning Your voice service provider can be mistaken for eliminating the echo caused by the sound of the LEDs. Auto Firmware Upgrade The Prestige gives you talk. Chapter 1 Introducing the Prestige 25 Your voice service provider must have an auto-provisioning server and a server set up...
User Guide
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... phone settings. Use this label to configure speed dial for PSTN calls (Prestige 2002L only). ETHERNET Time Setting Ethernet Use this screen to your Prestige's Voice over IP...reset the factory defaults to configure your Prestige. Configuration Use this screen to upload firmware to configure your Prestige. Use this screen to configure your Prestige's Ethernet interface ...the Prestige without turning the power off. Restart This screen allows you call often. P-2002 Series User's Guide Figure 8 Web Configurator The following table describes the navigation panel ...
... phone settings. Use this label to configure speed dial for PSTN calls (Prestige 2002L only). ETHERNET Time Setting Ethernet Use this screen to your Prestige's Voice over IP...reset the factory defaults to configure your Prestige. Configuration Use this screen to upload firmware to configure your Prestige. Use this screen to configure your Prestige's Ethernet interface ...the Prestige without turning the power off. Restart This screen allows you call often. P-2002 Series User's Guide Figure 8 Web Configurator The following table describes the navigation panel ...
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Figure 34 System Status Chapter 10 Maintenance 85 Note that these fields are READ-ONLY and are meant to monitor your Prestige. P-2002 Series User's Guide CHAPTER 10 Maintenance This chapter displays system information such as ZyNOS firmware, port IP addresses and port traffic statistics. 10.1 Maintenance Overview The maintenance screens can help you view system information, upload new firmware, manage configuration and restart your Prestige. 10.2 Status Screen Click MAINTENANCE in the navigation panel to open the Status screen, where you can use to be used for diagnostic purposes.
Figure 34 System Status Chapter 10 Maintenance 85 Note that these fields are READ-ONLY and are meant to monitor your Prestige. P-2002 Series User's Guide CHAPTER 10 Maintenance This chapter displays system information such as ZyNOS firmware, port IP addresses and port traffic statistics. 10.1 Maintenance Overview The maintenance screens can help you view system information, upload new firmware, manage configuration and restart your Prestige. 10.2 Status Screen Click MAINTENANCE in the navigation panel to open the Status screen, where you can use to be used for diagnostic purposes.
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..."Prestige.bin". This field displays Not Registered when the Prestige has not successfully registered the SIP account with the SIP register server. P-2002 Series User's Guide The following table describes the labels in this SIP account, it does not cancel your SIP account. This is the... screen. This field displays the Remaining Time left for recording custom tones. 10.3 F/W Upload Screen Find firmware at www.zyxel.com in a file that allows you are uploading firmware, be on a sticker on the SIP register server. The upload process uses HTTP (Hypertext Transfer Protocol...
..."Prestige.bin". This field displays Not Registered when the Prestige has not successfully registered the SIP account with the SIP register server. P-2002 Series User's Guide The following table describes the labels in this SIP account, it does not cancel your SIP account. This is the... screen. This field displays the Remaining Time left for recording custom tones. 10.3 F/W Upload Screen Find firmware at www.zyxel.com in a file that allows you are uploading firmware, be on a sticker on the SIP register server. The upload process uses HTTP (Hypertext Transfer Protocol...
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... must decompress compressed (.zip) files before logging into the device again. Click Upload to two minutes. Chapter 10 Maintenance 87 Click Browse... Figure 35 Firmware Upload P-2002 Series User's Guide The following icon on your desktop. Upload DESCRIPTION Type in the location of the file you want to upload in this screen...
... must decompress compressed (.zip) files before logging into the device again. Click Upload to two minutes. Chapter 10 Maintenance 87 Click Browse... Figure 35 Firmware Upload P-2002 Series User's Guide The following icon on your desktop. Upload DESCRIPTION Type in the location of the file you want to upload in this screen...
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If the upload was not successful, the following screen will appear. Figure 38 Firmware Upload Error 10.4 Configuration Screen Click MAINTENANCE in the System Status screen. Click Return to go back to factory defaults, backup configuration, and restoring configuration appears as shown next. 88 Chapter 10 Maintenance Information related to the F/W Upload screen. P-2002 Series User's Guide Figure 37 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the navigation panel and then the Configuration tab.
If the upload was not successful, the following screen will appear. Figure 38 Firmware Upload Error 10.4 Configuration Screen Click MAINTENANCE in the System Status screen. Click Return to go back to factory defaults, backup configuration, and restoring configuration appears as shown next. 88 Chapter 10 Maintenance Information related to the F/W Upload screen. P-2002 Series User's Guide Figure 37 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the navigation panel and then the Configuration tab.
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Press "*99#" to not upgrade the Prestige's firmware. 94 Chapter 11 Phone Usage Press "#99#" to upgrade the Prestige's firmware. If newer firmware is a newer firmware version. P-2002 Series User's Guide 11.5 Auto Firmware Upgrade During auto-provisioning, the Prestige checks to see if there is available, the Prestige plays a recording when you pick up your phone's handset.
Press "*99#" to not upgrade the Prestige's firmware. 94 Chapter 11 Phone Usage Press "#99#" to upgrade the Prestige's firmware. If newer firmware is a newer firmware version. P-2002 Series User's Guide 11.5 Auto Firmware Upgrade During auto-provisioning, the Prestige checks to see if there is available, the Prestige plays a recording when you pick up your phone's handset.
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P-2002 Series User's Guide APPENDIX A Product Specifications See also the introduction chapter for IP address and FW upgrade Secure TFTP and HTTP auto-provisioning (3DES default ...; C Operation Humidity 10% ~ 85% RH Storage Humidity 10% ~ 90% RH Network Features PPPoE client DHCP client Friendly web-based configuration tool Telnet management FTP/TFTP firmware upgrade and configuration backup/restore IVR for a general overview of the key features. Specification Tables Table 41 Device Specifications Default Management IP 192.168.5.1 Address...
P-2002 Series User's Guide APPENDIX A Product Specifications See also the introduction chapter for IP address and FW upgrade Secure TFTP and HTTP auto-provisioning (3DES default ...; C Operation Humidity 10% ~ 85% RH Storage Humidity 10% ~ 90% RH Network Features PPPoE client DHCP client Friendly web-based configuration tool Telnet management FTP/TFTP firmware upgrade and configuration backup/restore IVR for a general overview of the key features. Specification Tables Table 41 Device Specifications Default Management IP 192.168.5.1 Address...
User Guide
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...NAT (STUN) Caller ID Dialing Type: Tone, Pulse (Auto detection) Ring cadence frequency can be tuned by firmware Tip/ring polarity reversal Call Waiting (CW) w/ caller ID Call Forwarding (unconditional/busy/no answer) Call ... Hold Tone Message Waiting Indicator (RFC 3824), Visualized MWI, MWI by e-mail IVR (Interactive Voice Response) 108 Appendix A P-2002 Series User's Guide Table 42 Feature Specifications Voice Functions Call Features SIP (RFC 3261) version 2 SDP (RFC 2327) RTP ...(Direct IP to IP Calling) Speed Dial (Phonebook) Lifeline Support (P-2002L) Support NAT Traversal / RFC3489-
...NAT (STUN) Caller ID Dialing Type: Tone, Pulse (Auto detection) Ring cadence frequency can be tuned by firmware Tip/ring polarity reversal Call Waiting (CW) w/ caller ID Call Forwarding (unconditional/busy/no answer) Call ... Hold Tone Message Waiting Indicator (RFC 3824), Visualized MWI, MWI by e-mail IVR (Interactive Voice Response) 108 Appendix A P-2002 Series User's Guide Table 42 Feature Specifications Voice Functions Call Features SIP (RFC 3261) version 2 SDP (RFC 2327) RTP ...(Direct IP to IP Calling) Speed Dial (Phonebook) Lifeline Support (P-2002L) Support NAT Traversal / RFC3489-
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...protocols DHCP Client Embedded Web Configurator CLI (Command Line Interpreter) Remote Management via Telnet or Web SNMP manageable FTP/TFTP for firmware downloading, configuration backup and restoration Syslog Built-in Diagnostic Tools for FLASH memory, RAM and LAN port 16 IP and 4...syslog Power Adaptor Specifications Table 43 Power Adaptor Specifications NORTH AMERICAN PLUG STANDARDS AC Power Adapter Model DV-1215A Appendix A 109 P-2002 Series User's Guide Table 42 Feature Specifications (continued) Custom Tones (IVR) Protocol Support Management Static Routes Hardware Features Other ...
...protocols DHCP Client Embedded Web Configurator CLI (Command Line Interpreter) Remote Management via Telnet or Web SNMP manageable FTP/TFTP for firmware downloading, configuration backup and restoration Syslog Built-in Diagnostic Tools for FLASH memory, RAM and LAN port 16 IP and 4...syslog Power Adaptor Specifications Table 43 Power Adaptor Specifications NORTH AMERICAN PLUG STANDARDS AC Power Adapter Model DV-1215A Appendix A 109 P-2002 Series User's Guide Table 42 Feature Specifications (continued) Custom Tones (IVR) Protocol Support Management Static Routes Hardware Features Other ...
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...6 Analog Telephone Adaptor 23 Analysis-by-Synthesis 55 Application Layer Gateway 53 ATA 23 Authentication Password 59 Authentication User ID 59 Authority 4 Auto Firmware Upgrade 25, 94 Auto MDI/MDI-X 107 Auto-crossover 24 Auto-crossover 10/100 Mbps Ethernet LAN 24 Auto-negotiating 23, 107 Auto-provisioning... 25, 94 AWG 6 Index P-2002 Series User's Guide Index B Backup Configuration 89 Basement 6 Block 79 Busy 79 BYE Request 46 C Cables, Connecting 6 Call Forward 77 Call Forward ...
...6 Analog Telephone Adaptor 23 Analysis-by-Synthesis 55 Application Layer Gateway 53 ATA 23 Authentication Password 59 Authentication User ID 59 Authority 4 Auto Firmware Upgrade 25, 94 Auto MDI/MDI-X 107 Auto-crossover 24 Auto-crossover 10/100 Mbps Ethernet LAN 24 Auto-negotiating 23, 107 Auto-provisioning... 25, 94 AWG 6 Index P-2002 Series User's Guide Index B Backup Configuration 89 Basement 6 Block 79 Busy 79 BYE Request 46 C Cables, Connecting 6 Call Forward 77 Call Forward ...
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P-2002 Series User's Guide Contact Information 8 Contacting Customer Support 8 Copyright 3 Correcting Interference 4 Corrosive Liquids 6 CoS 64 Covers 6 Customer Support 8 D Damage 6 Dampness 6 Danger 6 Date 38 Daylight Savings ... 25 Fax Pass Through 108 Fax Tone Detection 108 FCC 4 Compliance 4 Rules, Part 15 4 FCC Rules 4 Federal Communications Commission 4 Feeding Voltage 107 Finland, Contact Information 8 Firmware 86 Firmware Upgrades 25 Firmware Upload Error 88 Firmware Upload In Process 87 Fitness 7 Flash Key 69 Index
P-2002 Series User's Guide Contact Information 8 Contacting Customer Support 8 Copyright 3 Correcting Interference 4 Corrosive Liquids 6 CoS 64 Covers 6 Customer Support 8 D Damage 6 Dampness 6 Danger 6 Date 38 Daylight Savings ... 25 Fax Pass Through 108 Fax Tone Detection 108 FCC 4 Compliance 4 Rules, Part 15 4 FCC Rules 4 Federal Communications Commission 4 Feeding Voltage 107 Finland, Contact Information 8 Firmware 86 Firmware Upgrades 25 Firmware Upload Error 88 Firmware Upload In Process 87 Fitness 7 Flash Key 69 Index
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...Logs 81 Loop Start Signaling 108 M Maintenance 85 Management 109 Management IP Address 29 Management IP Address, Default 107 Management Subnet Mask, Default 107 Manual Firmware Upgrades 25 Materials 7 Merchantability 7 Message Waiting Indication 55, 63 MGNT Port 86 Mgnt Port Screen 44 Min-SE 62 Model 86 Model Name 86 Modem... 108 Modifications 4 Multimedia 45 Multiple Prestige 2002s 29 Multiple SIP Accounts 24 Multiple Voice Channels 24 MWI 55, 63 N NAT 48 Full Cone 50 Symmetric 52 NAT Keep Alive 63 NAT ...
...Logs 81 Loop Start Signaling 108 M Maintenance 85 Management 109 Management IP Address 29 Management IP Address, Default 107 Management Subnet Mask, Default 107 Manual Firmware Upgrades 25 Materials 7 Merchantability 7 Message Waiting Indication 55, 63 MGNT Port 86 Mgnt Port Screen 44 Min-SE 62 Model 86 Model Name 86 Modem... 108 Modifications 4 Multimedia 45 Multiple Prestige 2002s 29 Multiple SIP Accounts 24 Multiple Voice Channels 24 MWI 55, 63 N NAT 48 Full Cone 50 Symmetric 52 NAT Keep Alive 63 NAT ...