User Guide
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...'s Guide Table of Contents Copyright ...3 Federal Communications Commission (FCC) Interference Statement 4 Safety Warnings ...6 ZyXEL Limited Warranty 7 Customer Support...8 List of Figures ...17 List of Tables ...19 Preface ...21 Chapter 1 Introducing the Prestige 23 1.1 Prestige VoIP Analog Telephone Adaptor Overview 23 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline 23 1.3 Features ...23 1.4 LEDs ...25 1.5 Applications ...26...
...'s Guide Table of Contents Copyright ...3 Federal Communications Commission (FCC) Interference Statement 4 Safety Warnings ...6 ZyXEL Limited Warranty 7 Customer Support...8 List of Figures ...17 List of Tables ...19 Preface ...21 Chapter 1 Introducing the Prestige 23 1.1 Prestige VoIP Analog Telephone Adaptor Overview 23 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline 23 1.3 Features ...23 1.4 LEDs ...25 1.5 Applications ...26...
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... Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message Descriptions 82 Chapter 10 Maintenance ...85 10.1... a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95 12.3 Problems...
... Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message Descriptions 82 Chapter 10 Maintenance ...85 10.1... a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95 12.3 Problems...
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... 120 Figure 64 Macintosh OS X: Apple Menu 121 Figure 65 Macintosh OS X: Network 122 Figure 66 Single-Computer per Router Hardware Configuration 132 Figure 67 Prestige as a PPPoE Client 132 Figure 68 Configuration Text File Format: Column Descriptions 133 Figure 69 Invalid Parameter Entered: Command Line Example 134 Figure 70 Valid...
... 120 Figure 64 Macintosh OS X: Apple Menu 121 Figure 65 Macintosh OS X: Network 122 Figure 66 Single-Computer per Router Hardware Configuration 132 Figure 67 Prestige as a PPPoE Client 132 Figure 68 Configuration Text File Format: Column Descriptions 133 Figure 69 Invalid Parameter Entered: Command Line Example 134 Figure 70 Valid...
User Guide
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... Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED 95 Table 35 Troubleshooting the LAN Interface 96 Table 36 Troubleshooting Internet Access 96 Table 37...
... Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED 95 Table 35 Troubleshooting the LAN Interface 96 Table 36 Troubleshooting Internet Access 96 Table 37...
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... designed to guide you to type one predefined choices. Note: Register your Prestige for improvement to techwriters@zyxel.com.tw or send regular mail to -follow connection diagram, default settings, handy checklists and information on the Prestige's features. Thank you . Related Documentation • Supporting Disk Refer to install and configure. Syntax Conventions •...
... designed to guide you to type one predefined choices. Note: Register your Prestige for improvement to techwriters@zyxel.com.tw or send regular mail to -follow connection diagram, default settings, handy checklists and information on the Prestige's features. Thank you . Related Documentation • Supporting Disk Refer to install and configure. Syntax Conventions •...
User Guide
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Graphics Icons Key Prestige Computer Notebook computer Server Switch Router Telephone 22 Preface For example, "click the Apple icon, Control Panels and then Modem" means first click the Apple ... brevity's sake, we will use "e.g.," as a shorthand for "for instance", and "i.e.," for "that is" or "in other words" throughout this manual. • The Prestige 2002 series may be referred to as the Prestige or the device in this user's guide. P-2002 Series User's Guide • Mouse action sequences are denoted using a comma.
Graphics Icons Key Prestige Computer Notebook computer Server Switch Router Telephone 22 Preface For example, "click the Apple icon, Control Panels and then Modem" means first click the Apple ... brevity's sake, we will use "e.g.," as a shorthand for "for instance", and "i.e.," for "that is" or "in other words" throughout this manual. • The Prestige 2002 series may be referred to as the Prestige or the device in this user's guide. P-2002 Series User's Guide • Mouse action sequences are denoted using a comma.
User Guide
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... easy to use a traditional analog telephone to detect the speed of incoming transmissions and adjust appropriately without adding an extra Ethernet switch. The Prestige's web configurator allows easy management and configuration. 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with a number of features that make and receive Voice over IP or VoIP. Chapter 1 Introducing the...
... easy to use a traditional analog telephone to detect the speed of incoming transmissions and adjust appropriately without adding an extra Ethernet switch. The Prestige's web configurator allows easy management and configuration. 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with a number of features that make and receive Voice over IP or VoIP. Chapter 1 Introducing the...
User Guide
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... simultaneously handle multiple voice channels (telephone calls). STUN Simple Traversal of devices that helps to pass through NAT routers. Voice Coding The Prestige can dial a (prefix) number to make PSTN phone calls if the Prestige 2002L loses power. REN A Ringer Equivalence Number is using the account for voice traffic. Dynamic Jitter Buffer The...
... simultaneously handle multiple voice channels (telephone calls). STUN Simple Traversal of devices that helps to pass through NAT routers. Voice Coding The Prestige can dial a (prefix) number to make PSTN phone calls if the Prestige 2002L loses power. REN A Ringer Equivalence Number is using the account for voice traffic. Dynamic Jitter Buffer The...
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... tagging. Physically, its compact size and lightness make it finds one during auto-provisioning. P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to provide better service on a per-flow basis. QoS (Quality of Service) Quality of Service (QoS) mechanisms help ...to fill moments of Installation Your Prestige is not speaking (as total silence could easily be prioritized over PCM G.711. Your voice service provider must have an auto-provisioning server...
... tagging. Physically, its compact size and lightness make it finds one during auto-provisioning. P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to provide better service on a per-flow basis. QoS (Quality of Service) Quality of Service (QoS) mechanisms help ...to fill moments of Installation Your Prestige is not speaking (as total silence could easily be prioritized over PCM G.711. Your voice service provider must have an auto-provisioning server...
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...home or small office environment, you would make and receive VoIP telephone calls through an ITSP. The VoIP SIP registration was successful. The Prestige doesn't have an Ethernet connection with the cable/ DSL modem. The VoIP call into VoIP. The telephone(s) connected to this port is... sending/receiving data to the PSTN network. The VoIP call through an Internet Telephony Service Provider (ITSP). The Prestige is (are some examples of how you can use . 1.5 Applications Here are ) ringing. The telephone(s) connected to this port is sending...
...home or small office environment, you would make and receive VoIP telephone calls through an ITSP. The VoIP SIP registration was successful. The Prestige doesn't have an Ethernet connection with the cable/ DSL modem. The VoIP call into VoIP. The telephone(s) connected to this port is... sending/receiving data to the PSTN network. The VoIP call through an Internet Telephony Service Provider (ITSP). The Prestige is (are some examples of how you can use . 1.5 Applications Here are ) ringing. The telephone(s) connected to this port is sending...
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... make and receive VoIP telephone calls through an IP network (this could include the Internet). Chapter 1 Introducing the Prestige 27 You must know the peer's IP address in the figure) and the Prestige (B) changes the call to the recipient's IP address without using a SIP proxy server Peer-to-peer calls are... or "IP-to-IP" calls. In this example, you can use your company has an IP-PBX (Internet Protocol Private Branch Exchange), you use the Prestige to make a call into VoIP and sends it . The IP-PBX forwards calls to PSTN phones (C) to IP phones (D) through it to the IP-...
... make and receive VoIP telephone calls through an IP network (this could include the Internet). Chapter 1 Introducing the Prestige 27 You must know the peer's IP address in the figure) and the Prestige (B) changes the call to the recipient's IP address without using a SIP proxy server Peer-to-peer calls are... or "IP-to-IP" calls. In this example, you can use your company has an IP-PBX (Internet Protocol Private Branch Exchange), you use the Prestige to make a call into VoIP and sends it . The IP-PBX forwards calls to PSTN phones (C) to IP phones (D) through it to the IP-...
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Figure 4 Peer-to-peer Calling 28 Chapter 1 Introducing the Prestige You use your modem or router (C) and the Internet to the peer VoIP device (D). The Prestige then sends your call through your analog phone (A in the figure) and the Prestige (B) changes the call . P-2002 Series User's Guide The following figure shows a basic example of how you would make a peer-to-peer VoIP call into VoIP.
Figure 4 Peer-to-peer Calling 28 Chapter 1 Introducing the Prestige You use your modem or router (C) and the Internet to the peer VoIP device (D). The Prestige then sends your call through your analog phone (A in the figure) and the Prestige (B) changes the call . P-2002 Series User's Guide The following figure shows a basic example of how you would make a peer-to-peer VoIP call into VoIP.
User Guide
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...access. Web pop-up windows from your computer is set to disconnect your web browser. 3 Enter the Prestige's management IP address (default 192.168.5.1) or IP address. Use the Prestige's management IP address or its screens. 2.1 Web Configurator Overview The web configurator is enabled by default in... you want to make sure your computer's IP address is in Internet Explorer or Netscape Navigator. 2.2 Accessing the Prestige Web Configurator Note: If your LAN has multiple Prestige 2002s, you may need to allow: • Web browser pop-up blocking is an HTML-based management interface ...
...access. Web pop-up windows from your computer is set to disconnect your web browser. 3 Enter the Prestige's management IP address (default 192.168.5.1) or IP address. Use the Prestige's management IP address or its screens. 2.1 Web Configurator Overview The web configurator is enabled by default in... you want to make sure your computer's IP address is in Internet Explorer or Netscape Navigator. 2.2 Accessing the Prestige Web Configurator Note: If your LAN has multiple Prestige 2002s, you may need to allow: • Web browser pop-up blocking is an HTML-based management interface ...
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... to change your password (highly recommended) as the password and click Login. Simply log back in if this is idle for five minutes. Note: The Prestige automatically logs you . 30 Chapter 2 Introducing the Web Configurator Figure 6 Enter Password 5 You should now see the web configurator MAIN MENU screen (see a screen asking...
... to change your password (highly recommended) as the password and click Login. Simply log back in if this is idle for five minutes. Note: The Prestige automatically logs you . 30 Chapter 2 Introducing the Web Configurator Figure 6 Enter Password 5 You should now see the web configurator MAIN MENU screen (see a screen asking...
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...ADVANCED to navigate the web configurator from the MAIN MENU screen. When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Chapter 2 Introducing the Web Configurator 31 The password will lose all configurations that you will also be reset to "1234". 2.3.1 Procedure .../VoIP LED is on steady. 4 Press the RESET button for the PWR LED to blink). Otherwise, go to step 2. 2 Disconnect and reconnect the Prestige's power. 3 Wait for five to ten seconds (release it when the PWR/VoIP LED begins to stop blinking and stay on (not blinking) before...
...ADVANCED to navigate the web configurator from the MAIN MENU screen. When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Chapter 2 Introducing the Web Configurator 31 The password will lose all configurations that you will also be reset to "1234". 2.3.1 Procedure .../VoIP LED is on steady. 4 Press the RESET button for the PWR LED to blink). Otherwise, go to step 2. 2 Disconnect and reconnect the Prestige's power. 3 Wait for five to ten seconds (release it when the PWR/VoIP LED begins to stop blinking and stay on (not blinking) before...
User Guide
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...the navigation panel and sub-menus. ETHERNET Time Setting Ethernet Use this screen to change your Prestige's management IP address. Use this screen to configure your Prestige's settings for SIP phone numbers that you to view the logs. Restart This screen allows ... configure speed dial for PSTN calls (Prestige 2002L only). Configuration Use this screen to your Prestige's Quality of Service settings. Use this screen to change your Prestige's Voice over IP settings. Use this screen to configure your Prestige. This screen contains administrative and system-...
...the navigation panel and sub-menus. ETHERNET Time Setting Ethernet Use this screen to change your Prestige's management IP address. Use this screen to configure your Prestige's settings for SIP phone numbers that you to view the logs. Restart This screen allows ... configure speed dial for PSTN calls (Prestige 2002L only). Configuration Use this screen to your Prestige's Quality of Service settings. Use this screen to change your Prestige's Voice over IP settings. Use this screen to configure your Prestige. This screen contains administrative and system-...
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Chapter 2 Introducing the Web Configurator 33 Table 3 Common Screen Command Buttons Apply Reset/Cancel Click Apply to save your changes back to begin configuring this screen afresh. Click Reset or Cancel to the Prestige. P-2002 Series User's Guide 2.5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens.
Chapter 2 Introducing the Web Configurator 33 Table 3 Common Screen Command Buttons Apply Reset/Cancel Click Apply to save your changes back to begin configuring this screen afresh. Click Reset or Cancel to the Prestige. P-2002 Series User's Guide 2.5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens.
User Guide
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... on each individual computer, the domain name can be assigned from the ISP is for the Computer name field and enter it as the Prestige System Name. 3.2.1 Domain Name The Domain Name entry is what is propagated to display the following screen. Click the Network Identification tab and...Start, Settings, Control Panel, Network. However, because some ISPs check this name you leave this blank, the domain name obtained by DHCP from the Prestige via DHCP. 3.3 General Setup Configuration Click SYSTEM in the Full computer name field and enter it as the System Name. • In Windows 2000,...
... on each individual computer, the domain name can be assigned from the ISP is for the Computer name field and enter it as the Prestige System Name. 3.2.1 Domain Name The Domain Name entry is what is propagated to display the following screen. Click the Network Identification tab and...Start, Settings, Control Panel, Network. However, because some ISPs check this name you leave this blank, the domain name obtained by DHCP from the Prestige via DHCP. 3.3 General Setup Configuration Click SYSTEM in the Full computer name field and enter it as the System Name. • In Windows 2000,...
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...to change your computer's "Computer Name". Very long idle timeouts may have to the DHCP clients on the LAN. Click Reset to the Prestige. The screen appears as shown. Type how many minutes a management session can be left idle (not recommended). Figure 10 Password The following...Name Administrator Inactivity Timer Apply Reset DESCRIPTION This is 5 minutes. After it has been left idle before the session times out. Enter your Prestige's password (recommended), click SYSTEM in the navigation panel, and then the Password tab. This screen allows you leave this blank, the ...
...to change your computer's "Computer Name". Very long idle timeouts may have to the DHCP clients on the LAN. Click Reset to the Prestige. The screen appears as shown. Type how many minutes a management session can be left idle (not recommended). Figure 10 Password The following...Name Administrator Inactivity Timer Apply Reset DESCRIPTION This is 5 minutes. After it has been left idle before the session times out. Enter your Prestige's password (recommended), click SYSTEM in the navigation panel, and then the Password tab. This screen allows you leave this blank, the ...
User Guide
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...tw 3.6 Configuring Time Setting To change your changes back to synchronize with the time server you specified. If the synchronization fails, then the Prestige goes through the rest of NTP time servers if you do not specify a time server or it cannot synchronize with it is successful ...been tried. Chapter 3 System Screens 37 The screen appears as shown. Use this screen afresh. 3.5 Pre-defined NTP Time Servers List The Prestige uses the following pre-defined list of the list in the navigation panel, then the Time Setting tab. Click Reset to begin configuring this screen...
...tw 3.6 Configuring Time Setting To change your changes back to synchronize with the time server you specified. If the synchronization fails, then the Prestige goes through the rest of NTP time servers if you do not specify a time server or it cannot synchronize with it is successful ...been tried. Chapter 3 System Screens 37 The screen appears as shown. Use this screen afresh. 3.5 Pre-defined NTP Time Servers List The Prestige uses the following pre-defined list of the list in the navigation panel, then the Time Setting tab. Click Reset to begin configuring this screen...