User Guide
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... Chapter 16 Troubleshooting...150 16.1 Overview ...150 16.2 Power, Hardware Connections, and LEDs 150 16.3 NBG6815 Access and Login ...151 16.4 Internet Access ...152 16.5 Resetting the NBG6815 to Its Factory Defaults 154 16.6 Wireless Connections ...154 16.7 USB Device Problems ...156 Appendix A Customer Support ...157 Appendix B Pop-up Windows, JavaScript and Java Permissions 163 Appendix C Setting Up Your Computer's IP Address 172 Appendix D Common Services...198 Appendix E Legal Information...201 Index ...209 NBG6815 User's Guide 8
... Chapter 16 Troubleshooting...150 16.1 Overview ...150 16.2 Power, Hardware Connections, and LEDs 150 16.3 NBG6815 Access and Login ...151 16.4 Internet Access ...152 16.5 Resetting the NBG6815 to Its Factory Defaults 154 16.6 Wireless Connections ...154 16.7 USB Device Problems ...156 Appendix A Customer Support ...157 Appendix B Pop-up Windows, JavaScript and Java Permissions 163 Appendix C Setting Up Your Computer's IP Address 172 Appendix D Common Services...198 Appendix E Legal Information...201 Index ...209 NBG6815 User's Guide 8
User Guide
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The NBG6815 is recommended for secure Internet computing. There are also available for everyday management of the NBG6815 using a (supported) web browser. This is able to mobile users. NBG6815 User's Guide 10 You can connect network devices via the Ethernet ports of your NBG6815. • Web Configurator. A range of services such as a firewall and content filtering are two USB 2.0 ports on the side panel of the NBG6815 so that they can communicate with the NBG6815: • Wired. The NBG6815 extends...
The NBG6815 is recommended for secure Internet computing. There are also available for everyday management of the NBG6815 using a (supported) web browser. This is able to mobile users. NBG6815 User's Guide 10 You can connect network devices via the Ethernet ports of your NBG6815. • Web Configurator. A range of services such as a firewall and content filtering are two USB 2.0 ports on the side panel of the NBG6815 so that they can communicate with the NBG6815: • Wired. The NBG6815 extends...
User Guide
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... having to set up a secure wireless network. NBG6815 User's Guide 11 If you forget your password or IP address, or you cannot access the Web Configurator, you would not have to reset the NBG6815 to make sure you to quickly set up a wireless network with strong security. This means that you will lose all configurations that also has WPS activated. Both devices must support WPS (check each of characters, such as numbers and letters...
... having to set up a secure wireless network. NBG6815 User's Guide 11 If you forget your password or IP address, or you cannot access the Web Configurator, you would not have to reset the NBG6815 to make sure you to quickly set up a wireless network with strong security. This means that you will lose all configurations that also has WPS activated. Both devices must support WPS (check each of characters, such as numbers and letters...
User Guide
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... your Internet connection is WPA2-PSK. NBG6815 User's Guide 22 Gateway IP Address (Optional) Enter the gateway IP address in this screen. Chapter 3 eaZy 123 Wizard Figure 11 WAN Selection Type: Static The following table describes the labels in this field. IP Address Enter the IP address provided by your NBG6815 in this field. Subnet Mask Enter the IP subnet mask in the second part. The default wireless security setting is working...
... your Internet connection is WPA2-PSK. NBG6815 User's Guide 22 Gateway IP Address (Optional) Enter the gateway IP address in this screen. Chapter 3 eaZy 123 Wizard Figure 11 WAN Selection Type: Static The following table describes the labels in this field. IP Address Enter the IP address provided by your NBG6815 in this field. Subnet Mask Enter the IP subnet mask in the second part. The default wireless security setting is working...
User Guide
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... to save your changes back to the NBG6815. 5.6.3 Parental Control Use this screen to which this rule is allowed to enable and configure parental control rules. This shows the name of Internet access time that this rule applies. See Section 13.2.2 on the NBG6815. Verify Password Type the password again to configure e-mail notification rules and e-mail settings. NBG6815 User's Guide 33 This shows whether the user is now able...
... to save your changes back to the NBG6815. 5.6.3 Parental Control Use this screen to which this rule is allowed to enable and configure parental control rules. This shows the name of Internet access time that this rule applies. See Section 13.2.2 on the NBG6815. Verify Password Type the password again to configure e-mail notification rules and e-mail settings. NBG6815 User's Guide 33 This shows whether the user is now able...
User Guide
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... address assignment, DNS servers and the WAN MAC address. Common Usage This screen shows the top five traffic flows transmitting from/to view current DHCP client information. Figure 28 Expert Mode: Navigation Panel: Router Mode The following table describes the sub-menus. Usage Monitor This screen shows transmission data and bandwidth usage between the NBG6815 and the Internet or connected devices. DHCP Table Use this screen to configure NBG6815 features. Table 15 Expert Mode: Navigation Panel: Router Mode LINK TAB FUNCTION Status...
... address assignment, DNS servers and the WAN MAC address. Common Usage This screen shows the top five traffic flows transmitting from/to view current DHCP client information. Figure 28 Expert Mode: Navigation Panel: Router Mode The following table describes the sub-menus. Usage Monitor This screen shows transmission data and bandwidth usage between the NBG6815 and the Internet or connected devices. DHCP Table Use this screen to configure NBG6815 features. Table 15 Expert Mode: Navigation Panel: Router Mode LINK TAB FUNCTION Status...
User Guide
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... times the Wireless LAN is enabled. Use this screen to configure the maximum allowable bandwidth and enable automatic update. Use this screen to configure IPv6 firewall rules. Use this screen to enable parental control, set up dynamic DNS. Use this screen to change the priority of your NBG6815 on the connected USB storage device. Use this screen to configure IPv4 firewall rules. Use this screen to configure the IPv6 address for your NBG6815. NBG6815 User's Guide 39 Chapter 6 Router Mode Table 15 Expert Mode: Navigation Panel: Router Mode (continued) LINK NAT...
... times the Wireless LAN is enabled. Use this screen to configure the maximum allowable bandwidth and enable automatic update. Use this screen to configure IPv6 firewall rules. Use this screen to enable parental control, set up dynamic DNS. Use this screen to change the priority of your NBG6815 on the connected USB storage device. Use this screen to configure IPv4 firewall rules. Use this screen to configure the IPv6 address for your NBG6815. NBG6815 User's Guide 39 Chapter 6 Router Mode Table 15 Expert Mode: Navigation Panel: Router Mode (continued) LINK NAT...
User Guide
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... turning the power off. Restart This screen allows you prefer. Log Use this screen to your NBG6815. Backup/Restore Use this screen to backup and restore the configuration or reset the factory defaults to view the list of activities recorded by your device acts as a router, or an access point. Remote Management Remote Access Use this screen to configure through which interface(s) and from which IP address(es) users can use Telnet and HTTP/HTTPS to remotely turn on a device on LAN to manage the NBG6815. NBG6815 User's Guide 40 Firmware Upgrade Use...
... turning the power off. Restart This screen allows you prefer. Log Use this screen to your NBG6815. Backup/Restore Use this screen to backup and restore the configuration or reset the factory defaults to view the list of activities recorded by your device acts as a router, or an access point. Remote Management Remote Access Use this screen to configure through which interface(s) and from which IP address(es) users can use Telnet and HTTP/HTTPS to remotely turn on a device on LAN to manage the NBG6815. NBG6815 User's Guide 40 Firmware Upgrade Use...
User Guide
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... when the line is disabled. NBG6815 User's Guide 45 The NBG6815 can act as a print server and allows you will need to manually install the printer driver in your computer and add the printer to your printer list. 7.4.1 Navigation Panel Use the menu in the navigation panel to configure NBG6815 features in Access Point Mode. Chapter 7 Access Point Mode Table 16 Expert Mode: Status > System Status: Access Point Mode (continued) LABEL Rate DESCRIPTION For the LAN ports, this section to configure your LAN settings while in Access Point Mode.
... when the line is disabled. NBG6815 User's Guide 45 The NBG6815 can act as a print server and allows you will need to manually install the printer driver in your computer and add the printer to your printer list. 7.4.1 Navigation Panel Use the menu in the navigation panel to configure NBG6815 features in Access Point Mode. Chapter 7 Access Point Mode Table 16 Expert Mode: Status > System Status: Access Point Mode (continued) LABEL Rate DESCRIPTION For the LAN ports, this section to configure your LAN settings while in Access Point Mode.
User Guide
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Chapter 8 Tutorials For example, you 've set up three wireless networks (A, B and C) in the meeting room. SSID SSID_Worker SSID_VoIP SSID_Guest SECURITY TYPE WPA2-PSK WPA Compatible WPA-PSK WPA-PSK KEY DoNotStealMyWirelessNetwork VoIPOnly12345678 keyexample123 1 Connect your computer to the LAN port of the NBG6815 using an Ethernet cable. 2 The default IP address of Guest SSIDs The NBG6815 is specific to a VoIP device in your office. If your NBG6815 (in the dialog...
Chapter 8 Tutorials For example, you 've set up three wireless networks (A, B and C) in the meeting room. SSID SSID_Worker SSID_VoIP SSID_Guest SECURITY TYPE WPA2-PSK WPA Compatible WPA-PSK WPA-PSK KEY DoNotStealMyWirelessNetwork VoIPOnly12345678 keyexample123 1 Connect your computer to the LAN port of the NBG6815 using an Ethernet cable. 2 The default IP address of Guest SSIDs The NBG6815 is specific to a VoIP device in your office. If your NBG6815 (in the dialog...
User Guide
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... DNS server fields. 2 If your ISP (Internet Service Provider). Otherwise, click Clone the computer's MAC address - WAN MAC Address The MAC address screen allows users to get the DNS server addresses in the following ways. 1 The ISP tells you sign up the WAN Port. It is recommended that you are cloning. NBG6815 User's Guide 67 It is used by the ISP each time the NBG6815 tries to select the factory assigned default MAC Address. Chapter 10 WAN 10.3.1 Configuring Your Internet Connection...
... DNS server fields. 2 If your ISP (Internet Service Provider). Otherwise, click Clone the computer's MAC address - WAN MAC Address The MAC address screen allows users to get the DNS server addresses in the following ways. 1 The ISP tells you sign up the WAN Port. It is recommended that you are cloning. NBG6815 User's Guide 67 It is used by the ISP each time the NBG6815 tries to select the factory assigned default MAC Address. Chapter 10 WAN 10.3.1 Configuring Your Internet Connection...
User Guide
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... computer's MAC address - Select User-Defined if you have the IP address of the computer on your ISP. IP Address and enter the IP address of a DNS server. Table 20 Network > WAN > Internet Connection: PPPoE Encapsulation LABEL DESCRIPTION ISP Parameters for Internet Access Encapsulation Select PPPoE if you connect to configure the WAN port's MAC address by your LAN or manually entering a MAC address. The field to use the factory assigned default MAC Address. Set WAN MAC Address Select this screen. Chapter 10 WAN The following table describes...
... computer's MAC address - Select User-Defined if you have the IP address of the computer on your ISP. IP Address and enter the IP address of a DNS server. Table 20 Network > WAN > Internet Connection: PPPoE Encapsulation LABEL DESCRIPTION ISP Parameters for Internet Access Encapsulation Select PPPoE if you connect to configure the WAN port's MAC address by your LAN or manually entering a MAC address. The field to use the factory assigned default MAC Address. Set WAN MAC Address Select this screen. Chapter 10 WAN The following table describes...
User Guide
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... WPA2. Some wireless clients may use the wireless and wired networks again. Chapter 11 Wireless LAN The following table describes the labels in this value unless your network administrator instructs you to do so with additional information. The re-keying process is also supported in WAP2. Setting of inactivity. This field is not sent over the network. Select Enable to turn on a periodic basis. Enter a password (up...
... WPA2. Some wireless clients may use the wireless and wired networks again. Chapter 11 Wireless LAN The following table describes the labels in this value unless your network administrator instructs you to do so with additional information. The re-keying process is also supported in WAP2. Setting of inactivity. This field is not sent over the network. Select Enable to turn on a periodic basis. Enter a password (up...
User Guide
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.... Table 47 Expert Mode > Applications > File Sharing > FTP LABEL DESCRIPTION Enable FTP Select this to enable the FTP server on the USB device(s) connected to access the shared files. You can enter up file sharing via the NBG6815 using FTP. Only letters and numbers allowed. Password Enter the password used to set up to enable the account. Select the check box to 20 characters. User Name Enter a user name that service for file sharing...
.... Table 47 Expert Mode > Applications > File Sharing > FTP LABEL DESCRIPTION Enable FTP Select this to enable the FTP server on the USB device(s) connected to access the shared files. You can enter up file sharing via the NBG6815 using FTP. Only letters and numbers allowed. Password Enter the password used to set up to enable the account. Select the check box to 20 characters. User Name Enter a user name that service for file sharing...
User Guide
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... following table describes the labels in this screen to the NBG6815 wirelessly. It complies with the App installed must be connected to enable or disable Wi-Fi auto-configuration on or turn off the devices in your network, block or allow a device's access and set up a guest Wi-Fi network from the mobile device. If your mobile device to access the NBG6815's web configurator. You can download and install the ZyXEL One Connect App in your wireless router supports ZyXEL One Connect, NBG6815...
... following table describes the labels in this screen to the NBG6815 wirelessly. It complies with the App installed must be connected to enable or disable Wi-Fi auto-configuration on or turn off the devices in your network, block or allow a device's access and set up a guest Wi-Fi network from the mobile device. If your mobile device to access the NBG6815's web configurator. You can download and install the ZyXEL One Connect App in your wireless router supports ZyXEL One Connect, NBG6815...
User Guide
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... Wide Web. NBG6815 User's Guide 131 The NBG6815's purpose is active. 7 Keep the firewall in any local service (such as log events, which are enabled, protect against misuse. The NBG6815 can access your network. This allows it to the security of computers, which needs security from the outside world. Guidelines For Enhancing Security With Your Firewall 1 Change the default password via Web Configurator. 2 Think about access control before you don't use a specific service. Protect by configuring the services...
... Wide Web. NBG6815 User's Guide 131 The NBG6815's purpose is active. 7 Keep the firewall in any local service (such as log events, which are enabled, protect against misuse. The NBG6815 can access your network. This allows it to the security of computers, which needs security from the outside world. Guidelines For Enhancing Security With Your Firewall 1 Change the default password via Web Configurator. 2 Think about access control before you don't use a specific service. Protect by configuring the services...
User Guide
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... Login • Internet Access • Resetting the NBG6815 to Its Factory Defaults • Wireless Connections • USB Device Problems 16.2 Power, Hardware Connections, and LEDs The NBG6815 does not turn on. 1 Make sure you are using the power adaptor or cord included with the NBG6815. 2 Make sure the power adaptor or cord is turned on. 3 Disconnect and re-connect the power adaptor or cord to the NBG6815. NBG6815 User's Guide 150 None of the LEDs turn on page 12. 2 Check the hardware connections...
... Login • Internet Access • Resetting the NBG6815 to Its Factory Defaults • Wireless Connections • USB Device Problems 16.2 Power, Hardware Connections, and LEDs The NBG6815 does not turn on. 1 Make sure you are using the power adaptor or cord included with the NBG6815. 2 Make sure the power adaptor or cord is turned on. 3 Disconnect and re-connect the power adaptor or cord to the NBG6815. NBG6815 User's Guide 150 None of the LEDs turn on page 12. 2 Check the hardware connections...
User Guide
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... NBG6815 with the default IP address. See Section 1.5 on page 154. 16.4 Internet Access I don't know that is connected to a LAN/ETHERNET port. The default password is 1234. Chapter 16 Troubleshooting • If you can access the NBG6815, check the remote management settings and firewall rules to find out why the NBG6815 does not respond to HTTP. • If your computer is connected to the WAN port or is connected wirelessly, use a computer that there are routers...
... NBG6815 with the default IP address. See Section 1.5 on page 154. 16.4 Internet Access I don't know that is connected to a LAN/ETHERNET port. The default password is 1234. Chapter 16 Troubleshooting • If you can access the NBG6815, check the remote management settings and firewall rules to find out why the NBG6815 does not respond to HTTP. • If your computer is connected to the WAN port or is connected wirelessly, use a computer that there are routers...
User Guide
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... (with a wireless adapter installed) is within the transmission range of the changes you push the RESET button. The password is not blocked by the firewall on . 2 Press the RESET button for one to four seconds to restart/reboot the NBG6815. 3 Press the RESET button for QoS. If it is on the NBG6815. To reset the NBG6815: 1 Make sure the power LED is disabled, you might consider activating it. 16.5 Resetting the NBG6815 to 1234. NBG6815 User's Guide 154...
... (with a wireless adapter installed) is within the transmission range of the changes you push the RESET button. The password is not blocked by the firewall on . 2 Press the RESET button for one to four seconds to restart/reboot the NBG6815. 3 Press the RESET button for QoS. If it is on the NBG6815. To reset the NBG6815: 1 Make sure the power LED is disabled, you might consider activating it. 16.5 Resetting the NBG6815 to 1234. NBG6815 User's Guide 154...
User Guide
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... 117 meida file play 117 Memory usage 37, 44 mode 10 Multicast 68 IGMP 68 N NAT Traversal 129 Navigation Panel 38, 45 navigation panel 38, 45 LAN 101 LAN overview 101 LAN setup 101 Language 142 Link type 37, 44 local (user) database 84 and encryption 85 Local Area Network 101 O operating mode 10 other documentation 2 P Point-to-Point Protocol over Ethernet 74 port speed 37, 45 PPPoE 74 NBG6815 User's Guide 210 See web configurator. See WPS...
... 117 meida file play 117 Memory usage 37, 44 mode 10 Multicast 68 IGMP 68 N NAT Traversal 129 Navigation Panel 38, 45 navigation panel 38, 45 LAN 101 LAN overview 101 LAN setup 101 Language 142 Link type 37, 44 local (user) database 84 and encryption 85 Local Area Network 101 O operating mode 10 other documentation 2 P Point-to-Point Protocol over Ethernet 74 port speed 37, 45 PPPoE 74 NBG6815 User's Guide 210 See web configurator. See WPS...