User Guide
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... Started 2-1 Unpacking 2-2 Machine Overview 2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23 3 Copy 3-1 Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page i Europe 1-14...
... Started 2-1 Unpacking 2-2 Machine Overview 2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23 3 Copy 3-1 Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page i Europe 1-14...
User Guide
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Using the instructions provided in this chapter, unpack and setup your machine, there are a number of tasks to use your machine ready for use. ¾ Unpacking 2-2 ¾ Machine Overview 2-4 ¾ Installing Drum and Toner Cartridges 2-10 ¾ Making Connections 2-12 ¾ Powering On the Machine 2-14 ¾ Loading Paper 2-15 ¾ Help List 2-18 ¾ Machine Setup 2-19 ¾ Machine Setup 2-23 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-1 2 Getting Started Before you start to perform.
Using the instructions provided in this chapter, unpack and setup your machine, there are a number of tasks to use your machine ready for use. ¾ Unpacking 2-2 ¾ Machine Overview 2-4 ¾ Installing Drum and Toner Cartridges 2-10 ¾ Making Connections 2-12 ¾ Powering On the Machine 2-14 ¾ Loading Paper 2-15 ¾ Help List 2-18 ¾ Machine Setup 2-19 ¾ Machine Setup 2-23 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-1 2 Getting Started Before you start to perform.
User Guide
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Getting Started 4 z The appearance of the power cord and the telephone line cord may vary according to Country. ¾ Ensure the following components are available: AC Power Cord User Documentation Starter Toner Cartridge WorkCentre M20 and M20i only: Drum Cartridge Telephone Line Cord USB Cable Software Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-3
Getting Started 4 z The appearance of the power cord and the telephone line cord may vary according to Country. ¾ Ensure the following components are available: AC Power Cord User Documentation Starter Toner Cartridge WorkCentre M20 and M20i only: Drum Cartridge Telephone Line Cord USB Cable Software Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-3
User Guide
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Page 2-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Installing Drum and Toner Cartridges 1 ¾ Pull the release latch to open before opening the front cover. 2 ¾ Open the front cover. 3 ¾ If the cartridge locking lever is in the lower position, turn the lever upward until it locks into place. CAUTION: Ensure the side cover is always open the side cover.
Page 2-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Installing Drum and Toner Cartridges 1 ¾ Pull the release latch to open before opening the front cover. 2 ¾ Open the front cover. 3 ¾ If the cartridge locking lever is in the lower position, turn the lever upward until it locks into place. CAUTION: Ensure the side cover is always open the side cover.
User Guide
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... downwards until it locks into the machine firmly until it into place. 4 ¾ Remove the drum cartridge from its bag and slide it locks in place. ¾ Close the front cover and the side cover. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-11 Getting Started Damage or poor image quality may result...
... downwards until it locks into the machine firmly until it into place. 4 ¾ Remove the drum cartridge from its bag and slide it locks in place. ¾ Close the front cover and the side cover. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-11 Getting Started Damage or poor image quality may result...
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... print a special cleaning page. System Admin Tools [Passcode Protect] System Admin Tools [Clean Drum] Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-29 Machine Administration Clean Drum If streaks or spots appear on the prints, the drum cartridge may require cleaning. Ensure that paper is loaded prior to selecting this option. 1 ¾ Press the [Machine... Tools] and press [Enter]. ¾ If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. 3 ¾ Select [Clean Drum] and press [Enter].
... print a special cleaning page. System Admin Tools [Passcode Protect] System Admin Tools [Clean Drum] Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-29 Machine Administration Clean Drum If streaks or spots appear on the prints, the drum cartridge may require cleaning. Ensure that paper is loaded prior to selecting this option. 1 ¾ Press the [Machine... Tools] and press [Enter]. ¾ If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. 3 ¾ Select [Clean Drum] and press [Enter].
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..., giving the company name, the product number and the machine serial number. Supplies Telephone Number: Page 10-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number. The customer replaceable unit part numbers are available as customer...
..., giving the company name, the product number and the machine serial number. Supplies Telephone Number: Page 10-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number. The customer replaceable unit part numbers are available as customer...
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.... 2 ¾ Open the front cover. Replacing the Drum Cartridge The useful life of the drum cartridge is displayed, after approximately 18,000 copies. Maintenance Drum Cartridge The Drum Cartridge requires replacement when the drum life warning is approximately 20,000 copies/prints. Page 10-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Replace the drum cartridge when copy/print quality becomes degraded. 1 ¾...
.... 2 ¾ Open the front cover. Replacing the Drum Cartridge The useful life of the drum cartridge is displayed, after approximately 18,000 copies. Maintenance Drum Cartridge The Drum Cartridge requires replacement when the drum life warning is approximately 20,000 copies/prints. Page 10-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Replace the drum cartridge when copy/print quality becomes degraded. 1 ¾...
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Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-9 Maintenance 3 z The toner cartridge must be removed to replace the drum cartridge. ¾ Turn the cartridge locking lever upwards to release the toner cartridge. 4 ¾ Pull out the used drum cartridge. 5 ¾ Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-9 Maintenance 3 z The toner cartridge must be removed to replace the drum cartridge. ¾ Turn the cartridge locking lever upwards to release the toner cartridge. 4 ¾ Pull out the used drum cartridge. 5 ¾ Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum.
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Maintenance 6 ¾ Reinstall the toner cartridge, then lock the lever. ¾ Close the front cover and the side cover. ¾ The display shows [New Drum Unit?]. To reset the counter manually refer to Standby mode. ) If the counter is not reset, 'Drum Warning' may appear before the new drum reaches its maximum life. Page 10-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Select [Yes] and press [Enter]. The machine returns to the "Maintenance Tools" on page 9-25.
Maintenance 6 ¾ Reinstall the toner cartridge, then lock the lever. ¾ Close the front cover and the side cover. ¾ The display shows [New Drum Unit?]. To reset the counter manually refer to Standby mode. ) If the counter is not reset, 'Drum Warning' may appear before the new drum reaches its maximum life. Page 10-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Select [Yes] and press [Enter]. The machine returns to the "Maintenance Tools" on page 9-25.
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...side cover is degraded. Refer to "Document jammed in the bypass tray. Incompatible Remote party did not have tried to "Drum Cartridge" on the edge of the error is a problem in the Unplug the power cord and plug it locks into place...abnormal condition arises in communication. Drum Warning The drum cartridge is performed, a message indicating the nature of the page. Drum Empty The drum cartridge is in the following table. Ensure a replacement cartridge is empty Replace the drum cartridge. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-11 ...
...side cover is degraded. Refer to "Document jammed in the bypass tray. Incompatible Remote party did not have tried to "Drum Cartridge" on the edge of the error is a problem in the Unplug the power cord and plug it locks into place...abnormal condition arises in communication. Drum Warning The drum cartridge is performed, a message indicating the nature of the page. Drum Empty The drum cartridge is in the following table. Ensure a replacement cartridge is empty Replace the drum cartridge. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-11 ...
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..., or spots If defects are on the original, press the Lighten/Darken key to the receptacle. If a line is corrected. Page 11-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide If no defects are on the original, clean the Document Glass and underside of the Document Feeder. Blank copies Ensure that..., clean the CVT glass. If the problem persists, please call for extended periods of paper or a credit card. If the problem still persists, clean the Drum Cartridge.
..., or spots If defects are on the original, press the Lighten/Darken key to the receptacle. If a line is corrected. Page 11-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide If no defects are on the original, clean the Document Glass and underside of the Document Feeder. Blank copies Ensure that..., clean the CVT glass. If the problem persists, please call for extended periods of paper or a credit card. If the problem still persists, clean the Drum Cartridge.
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...sent to the correct port. (For Example: LPT1.) The toner and drum cartridges are not installed properly. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-15 Ensure that the toner and drum cartridges are forms, newsletters, books etc. Take care not to ensure that ...printing is being made. Originals contain pictures, solids, or heavy lines. Check for copy paper or pieces of the cartridge. Shake the toner cartridge and tap along the top of paper, then turn it over a waste receptacle. Check/adjust paper guides. Troubleshooting ...
...sent to the correct port. (For Example: LPT1.) The toner and drum cartridges are not installed properly. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-15 Ensure that the toner and drum cartridges are forms, newsletters, books etc. Take care not to ensure that ...printing is being made. Originals contain pictures, solids, or heavy lines. Check for copy paper or pieces of the cartridge. Shake the toner cartridge and tap along the top of paper, then turn it over a waste receptacle. Check/adjust paper guides. Troubleshooting ...
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Specifications General Specifications ITEM Input paper tray capacity Output tray capacity Toner cartridge life Drum life Operating Environment Paper size and weight Original document width and weight Document Feeder capacity Power rating Power consumption Weight Dimensions...115 W in Standby mode 430 W / 420 W during operation 32 kg (Drum and Toner Cartridges included) 540 x 441 x 488 mm (21 x 17 x 19 inches) without Tray 2 540 x 441 x 619 mm (21 x 17 x 24.4 inches) with Tray 2 C20 = 32MB, M20 = 32MB, M20i = 80MB Page 12-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Specifications General Specifications ITEM Input paper tray capacity Output tray capacity Toner cartridge life Drum life Operating Environment Paper size and weight Original document width and weight Document Feeder capacity Power rating Power consumption Weight Dimensions...115 W in Standby mode 430 W / 420 W during operation 32 kg (Drum and Toner Cartridges included) 540 x 441 x 488 mm (21 x 17 x 19 inches) without Tray 2 540 x 441 x 619 mm (21 x 17 x 24.4 inches) with Tray 2 C20 = 32MB, M20 = 32MB, M20i = 80MB Page 12-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
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... 5-2, 6-2, 8-3 Document Glass 3-4, 6-3, 8-4 Drum Cartridge 10-8 Replacing the Drum Cartridge 10-8 Drum Cartridge, installing 2-10 Drum Cleaning 9-29 Drum Replacement 9-28 E Edge Erase copy 3-11 E-...Cartridge Life 10-5 External Connections 2-12 F Fault Clearance 11-3 Fax 6-9 2 Sided 6-8 Lighten/Darken 6-8 Original Type 6-9 start 6-5 Fax Features 6-8 Fax Number 6-4 Fax Setup Options 6-19 Fax Specification 12-4 Faxing Problems Solution Chart 11-19 Faxing Procedure 6-2 Features Fax 6-8 File Type 5-6 Firmware Update Tab 9-12 Page Index - 2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
... 5-2, 6-2, 8-3 Document Glass 3-4, 6-3, 8-4 Drum Cartridge 10-8 Replacing the Drum Cartridge 10-8 Drum Cartridge, installing 2-10 Drum Cleaning 9-29 Drum Replacement 9-28 E Edge Erase copy 3-11 E-...Cartridge Life 10-5 External Connections 2-12 F Fault Clearance 11-3 Fax 6-9 2 Sided 6-8 Lighten/Darken 6-8 Original Type 6-9 start 6-5 Fax Features 6-8 Fax Number 6-4 Fax Setup Options 6-19 Fax Specification 12-4 Faxing Problems Solution Chart 11-19 Faxing Procedure 6-2 Features Fax 6-8 File Type 5-6 Firmware Update Tab 9-12 Page Index - 2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
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...10 Information Sources 1-4 Information Tab 9-12 Installing ControlCentre 9-8 Installing Drum and Toner Cartridges 2-10 Installing Software 2-23 Interrupt Job Features 3-15 Introduction 1-2...Drum 9-29 New Drum 9-28 Notify Toner Low 9-27 Making Connections 2-12 Managing Departments 9-18 Manual Dialing 6-7 J Job Status 6-5 K Manual Group Dialing 6-7 Margin Shift copy 3-11 Media Specifications 4-9, 12-7 Memory Fax 6-11 Keypad Dialing 6-6 Meter Readings 9-12 L Models and Options 2-4 Multiple recipients 5-5 Laser...Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page Index - 3
...10 Information Sources 1-4 Information Tab 9-12 Installing ControlCentre 9-8 Installing Drum and Toner Cartridges 2-10 Installing Software 2-23 Interrupt Job Features 3-15 Introduction 1-2...Drum 9-29 New Drum 9-28 Notify Toner Low 9-27 Making Connections 2-12 Managing Departments 9-18 Manual Dialing 6-7 J Job Status 6-5 K Manual Group Dialing 6-7 Margin Shift copy 3-11 Media Specifications 4-9, 12-7 Memory Fax 6-11 Keypad Dialing 6-6 Meter Readings 9-12 L Models and Options 2-4 Multiple recipients 5-5 Laser...Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page Index - 3
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...6-7 Reduce/Enlarge copy 3-6 Regulations 1-6, 1-9 Regulations - Europe 1-14 Regulations - Canada 1-17 Regulations - USA 1-15 Regulatory Information 1-9 Related Information Sources 1-4 Replacing the Drum Cartridge 10-8 Replacing the Toner Cartridge 10-5, 10-7 Resolution 5-8, 6-9 E-mail 5-8 Fax 6-9 Resume Current Job 3-16 Running ControlCentre 9-8 S Safety 1-6 Safety Standards 1-8 Scan 8-3 Scanner and Copier Specification...Problems 11-15 Solving Problems 11-14 Specifications Fax 12-4 General 12-6 Paper 12-7 Page Index - 4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
...6-7 Reduce/Enlarge copy 3-6 Regulations 1-6, 1-9 Regulations - Europe 1-14 Regulations - Canada 1-17 Regulations - USA 1-15 Regulatory Information 1-9 Related Information Sources 1-4 Replacing the Drum Cartridge 10-8 Replacing the Toner Cartridge 10-5, 10-7 Resolution 5-8, 6-9 E-mail 5-8 Fax 6-9 Resume Current Job 3-16 Running ControlCentre 9-8 S Safety 1-6 Safety Standards 1-8 Scan 8-3 Scanner and Copier Specification...Problems 11-15 Solving Problems 11-14 Specifications Fax 12-4 General 12-6 Paper 12-7 Page Index - 4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
