User Guide
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... 43 Enabling Optional Features for Linux 43 4 Printing Supported Paper and Media 46 Paper Usage Guidelines 46 Paper That Can Damage Your Printer 47 Paper Storage Guidelines 47 Supported Paper 48 Loading Paper 51 Loading Paper in Tray 1 51 Loading Paper in the Manual Feed Slot 53 Loading Paper in the 250-Sheet Feeder (Tray 2 55 Setting Paper Types and Sizes 58 Setting the Paper Type 58 Setting the Paper Size 58 Selecting Printing Options 60 Selecting Printing Defaults in Windows 60 Selecting Printing Defaults in Windows for a Shared Network Printer 61 Selecting Printing Options...
... 43 Enabling Optional Features for Linux 43 4 Printing Supported Paper and Media 46 Paper Usage Guidelines 46 Paper That Can Damage Your Printer 47 Paper Storage Guidelines 47 Supported Paper 48 Loading Paper 51 Loading Paper in Tray 1 51 Loading Paper in the Manual Feed Slot 53 Loading Paper in the 250-Sheet Feeder (Tray 2 55 Setting Paper Types and Sizes 58 Setting the Paper Type 58 Setting the Paper Size 58 Selecting Printing Options 60 Selecting Printing Defaults in Windows 60 Selecting Printing Defaults in Windows for a Shared Network Printer 61 Selecting Printing Options...
User Guide
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... 111 Checking Printer Status using Email 112 Checking Page Counts 115 Viewing the Billing Meter 115 Printing the Print Volume Report 115 Moving the Printer 117 7 Troubleshooting Troubleshooting Overview 120 Error and Status Messages 120 PrintingScout Alerts 120 Online Support Assistant 120 Information Pages 120 More Information 121 Control Panel Messages 122 Supply Status Messages 122 Error Messages 123 Problems with the Printer 125 Print-Quality Problems 128 Cleaning the Imaging Unit and Laser Lens 133 Color Registration 136 Enabling/Disabling Automatic Color Registration...
... 111 Checking Printer Status using Email 112 Checking Page Counts 115 Viewing the Billing Meter 115 Printing the Print Volume Report 115 Moving the Printer 117 7 Troubleshooting Troubleshooting Overview 120 Error and Status Messages 120 PrintingScout Alerts 120 Online Support Assistant 120 Information Pages 120 More Information 121 Control Panel Messages 122 Supply Status Messages 122 Error Messages 123 Problems with the Printer 125 Print-Quality Problems 128 Cleaning the Imaging Unit and Laser Lens 133 Color Registration 136 Enabling/Disabling Automatic Color Registration...
User Guide
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Installation and Setup This chapter includes: • Installation and Setup Overview on page 28 • Selecting a Location for the Printer on page 29 • Connecting the Printer on page 30 • Configuring Network Settings on page 32 • Installing the Print Drivers on page 36 • Installing PrintingScout on page 40 • Enabling Optional Features on page 41 See also: Online Support Assistant at www.xerox.com/office/6500support Installation Guide packaged with your printer. 3 Phaser 6500 Color Laser Printer 27 User Guide
Installation and Setup This chapter includes: • Installation and Setup Overview on page 28 • Selecting a Location for the Printer on page 29 • Connecting the Printer on page 30 • Configuring Network Settings on page 32 • Installing the Print Drivers on page 36 • Installing PrintingScout on page 40 • Enabling Optional Features on page 41 See also: Online Support Assistant at www.xerox.com/office/6500support Installation Guide packaged with your printer. 3 Phaser 6500 Color Laser Printer 27 User Guide
User Guide
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... connect the printer to the computer using USB To use Mac OS X, version 10.5 and later. Make sure that the printer is turned off. 2. Phaser 6500 Color Laser Printer 31 User Guide Connect one end of a standard A/B USB 2.0 cable to install the print drivers. Go to the USB Port on page 10. 4. Installation and Setup Connecting using a USB cable: 1. Attach the power cord and then plug in the printer and turn it . 6. Connect the other end of the printer. 3. Macintosh users must use USB, you must have Windows Server...
... connect the printer to the computer using USB To use Mac OS X, version 10.5 and later. Make sure that the printer is turned off. 2. Phaser 6500 Color Laser Printer 31 User Guide Connect one end of a standard A/B USB 2.0 cable to install the print drivers. Go to the USB Port on page 10. 4. Installation and Setup Connecting using a USB cable: 1. Attach the power cord and then plug in the printer and turn it . 6. Connect the other end of the printer. 3. Macintosh users must use USB, you must have Windows Server...
User Guide
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... number. To scroll down the button. Repeat steps 9 and 10 to the next bank of the page and click the Save Changes button. 34 Phaser 6500 Color Laser Printer User Guide In the navigation pane on . After changing the address information, scroll to Network Mask, then press OK. To scroll quickly to the next bank, and so on the left of the printer using CentreWare Internet Services...
... number. To scroll down the button. Repeat steps 9 and 10 to the next bank of the page and click the Save Changes button. 34 Phaser 6500 Color Laser Printer User Guide In the navigation pane on . After changing the address information, scroll to Network Mask, then press OK. To scroll quickly to the next bank, and so on the left of the printer using CentreWare Internet Services...
User Guide
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... first time you need the IP address to Configuration and then press OK. On the printer control panel, press the Menu button. 2. The IP address of the printer is printed on the Configuration Page and can be displayed on the page is 0.0.0.0, the printer has not had time to Admin Menu and then press the OK button. 3. You also need the IP address of your printer is listed in the Network Setup section of the page. At Information Pages...
... first time you need the IP address to Configuration and then press OK. On the printer control panel, press the Menu button. 2. The IP address of the printer is printed on the Configuration Page and can be displayed on the page is 0.0.0.0, the printer has not had time to Admin Menu and then press the OK button. 3. You also need the IP address of your printer is listed in the Network Setup section of the page. At Information Pages...
User Guide
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... driver works with any printer that location and the driver saves your favorite printers in that supports standard PostScript. It configures itself for the printer you select every time you can be used for various page description languages and operating systems. The following print drivers are available. Installation and Setup Available Drivers To access special printing options, use a Xerox® print driver. Phaser 6500 Color Laser Printer 37 User Guide To download the latest drivers, go to the same sites, you print. Default print driver. This driver enables printing...
... driver works with any printer that location and the driver saves your favorite printers in that supports standard PostScript. It configures itself for the printer you select every time you can be used for various page description languages and operating systems. The following print drivers are available. Installation and Setup Available Drivers To access special printing options, use a Xerox® print driver. Phaser 6500 Color Laser Printer 37 User Guide To download the latest drivers, go to the same sites, you print. Default print driver. This driver enables printing...
User Guide
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.... Click the Software Installation button in the list, click the IP Address or DNS Name button. Click Finish. 9. Note: When installing drivers for Macintosh OS X is complete, at once. At the Product Registration screen, select your printer list after installation. 6. If prompted to locate your computer and double-click the Setup.exe installer file. If you installed. At the Introduction installer window, click Continue. 38 Phaser 6500 Color Laser Printer User Guide Complete the...
.... Click the Software Installation button in the list, click the IP Address or DNS Name button. Click Finish. 9. Note: When installing drivers for Macintosh OS X is complete, at once. At the Product Registration screen, select your printer list after installation. 6. If prompted to locate your computer and double-click the Setup.exe installer file. If you installed. At the Introduction installer window, click Continue. 38 Phaser 6500 Color Laser Printer User Guide Complete the...
User Guide
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... the Paper Type menu in a tray: 1. Printing Setting Paper Types and Sizes This section includes: • Setting the Paper Type on page 58 • Setting the Paper Size on page 58 After loading paper in paper Tray 1 or the 250-sheet feeder (Tray 2), set the paper size and type on the control panel each time paper is loaded. Press the Down Arrow button to scroll to Paper Size and press the OK button. 58 Phaser 6500 Color Laser Printer User Guide The printer prints only when the settings for the paper size and type configured in the print driver match the control panel settings...
... the Paper Type menu in a tray: 1. Printing Setting Paper Types and Sizes This section includes: • Setting the Paper Type on page 58 • Setting the Paper Size on page 58 After loading paper in paper Tray 1 or the 250-sheet feeder (Tray 2), set the paper size and type on the control panel each time paper is loaded. Press the Down Arrow button to scroll to Paper Size and press the OK button. 58 Phaser 6500 Color Laser Printer User Guide The printer prints only when the settings for the paper size and type configured in the print driver match the control panel settings...
User Guide
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... for Windows PostScript Driver on page 62 • Printing Options for Windows PCL Driver on page 63 To use special printing options for a particular job, change the print driver settings in the print driver dialog box to the printer. In the driver dialog boxes, click the Help button. To select printing options: 1. For instructions, click the Help button in the application before sending the job to view the online help with a distinctive name and apply them to open the print driver...
... for Windows PostScript Driver on page 62 • Printing Options for Windows PCL Driver on page 63 To use special printing options for a particular job, change the print driver settings in the print driver dialog box to the printer. In the driver dialog boxes, click the Help button. To select printing options: 1. For instructions, click the Help button in the application before sending the job to view the online help with a distinctive name and apply them to open the print driver...
User Guide
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... not covered under the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee. Damage caused by setting a heavy book on page 48. • Store unused envelopes in their packaging to seal before loading by using unsupported envelopes is available in the supported sizes. Use envelopes made specifically for laser printers. For a listing of supported envelope sizes for Tray 1 and the manual feed slot, see Supported Paper on top of the envelopes. • If wrinkling or embossing problems occur, use...
... not covered under the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee. Damage caused by setting a heavy book on page 48. • Store unused envelopes in their packaging to seal before loading by using unsupported envelopes is available in the supported sizes. Use envelopes made specifically for laser printers. For a listing of supported envelope sizes for Tray 1 and the manual feed slot, see Supported Paper on top of the envelopes. • If wrinkling or embossing problems occur, use...
User Guide
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... be loaded into all applicable dialog boxes. 78 Phaser 6500 Color Laser Printer User Guide In the Paper/Output tab of the paper. In the Printing Preferences dialog box, click OK. Make the desired changes in the PostScript Driver Note: This method does not allow you could lack permission to use . Printing Printing Custom Sizes This section includes: • Defining Custom Paper Sizes on page 78 • Printing on Custom-size Paper on page...
... be loaded into all applicable dialog boxes. 78 Phaser 6500 Color Laser Printer User Guide In the Paper/Output tab of the paper. In the Printing Preferences dialog box, click OK. Make the desired changes in the PostScript Driver Note: This method does not allow you could lack permission to use . Printing Printing Custom Sizes This section includes: • Defining Custom Paper Sizes on page 78 • Printing on Custom-size Paper on page...
User Guide
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... of the numbers in the RAM are ready to access the WalkUp printing feature. 2. Note: Any print jobs stored in the password, press OK. 4. See also: Setting Up a Secure Print Job on the control panel menu. Printing • To display a timestamp instead of a document name on the control panel, select Use Existing Name if you are using the PCL driver, select Auto Retrieve. Select any other desired printing options including paper tray, paper type and paper size, and...
... of the numbers in the RAM are ready to access the WalkUp printing feature. 2. Note: Any print jobs stored in the password, press OK. 4. See also: Setting Up a Secure Print Job on the control panel menu. Printing • To display a timestamp instead of a document name on the control panel, select Use Existing Name if you are using the PCL driver, select Auto Retrieve. Select any other desired printing options including paper tray, paper type and paper size, and...
User Guide
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... form line (the number of 0.25. The default is Roman-8. The default is 60. Available only for Windows PCL Driver on page 63. The default setting is ON when the duplex unit is used for symbols. Item Paper Tray Paper Size Orientation 2-Sided Font Symbol Set Font Size Font Pitch Form Line Quantity Description Specifies the paper tray to use for applications requiring PCL. The default is 10.00. Control Panel Menus Item Clear Storage Reset Fuser Description Deletes documents...
... form line (the number of 0.25. The default is Roman-8. The default is 60. Available only for Windows PCL Driver on page 63. The default setting is ON when the duplex unit is used for symbols. Item Paper Tray Paper Size Orientation 2-Sided Font Symbol Set Font Size Font Pitch Form Line Quantity Description Specifies the paper tray to use for applications requiring PCL. The default is 10.00. Control Panel Menus Item Clear Storage Reset Fuser Description Deletes documents...
User Guide
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Item PS Error Report PS Job Time-Out Paper Select Mode Default Color Description Turns error reporting on the canceled job and switch to another waiting print job when: • A print job at the source computer by canceling before the job is completed. • The network connection is lost before timing out. The timeout allows the printer to configure settings for the PostScript driver. Control Panel Menus PostScript Setup Menu Use this setting. The PostScript driver of the printer is On. The default is used for...
Item PS Error Report PS Job Time-Out Paper Select Mode Default Color Description Turns error reporting on the canceled job and switch to another waiting print job when: • A print job at the source computer by canceling before the job is completed. • The network connection is lost before timing out. The timeout allows the printer to configure settings for the PostScript driver. Control Panel Menus PostScript Setup Menu Use this setting. The PostScript driver of the printer is On. The default is used for...
User Guide
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...-sheet feeder is installed, and the Paper Tray setting of the driver is set to the other tray when it is installed. Printing continues by changing to Auto Select: • For the PCL driver, the printer uses the tray selected in the PCL Setup menu of paper loaded is uninterrupted. When the size or type of the control panel. For details, see Printing Options for Windows PCL Driver on page 62. Tray 1 Settings Item Paper Type Description Specifies the type of the paper trays in the printer...
...-sheet feeder is installed, and the Paper Tray setting of the driver is set to the other tray when it is installed. Printing continues by changing to Auto Select: • For the PCL driver, the printer uses the tray selected in the PCL Setup menu of paper loaded is uninterrupted. When the size or type of the control panel. For details, see Printing Options for Windows PCL Driver on page 62. Tray 1 Settings Item Paper Type Description Specifies the type of the paper trays in the printer...
User Guide
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... report prints information on page 40. On the printer control panel, press the Menu button. 2. At Information Pages, press the OK button. 120 Phaser 6500 Color Laser Printer User Guide Troubleshooting Troubleshooting Overview This section includes: • Error and Status Messages on page 120 • PrintingScout Alerts on page 120 • Online Support Assistant on page 120 • Information Pages on page 120 • More Information on page 121 Your printer comes with a number of utilities and resources to help you troubleshoot printing problems. Error...
... report prints information on page 40. On the printer control panel, press the Menu button. 2. At Information Pages, press the OK button. 120 Phaser 6500 Color Laser Printer User Guide Troubleshooting Troubleshooting Overview This section includes: • Error and Status Messages on page 120 • PrintingScout Alerts on page 120 • Online Support Assistant on page 120 • Information Pages on page 120 • More Information on page 121 Your printer comes with a number of utilities and resources to help you troubleshoot printing problems. Error...
User Guide
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..., see Configuration Page on the Configuration Page in the documentation packet with a new one that came in the General section. Supply Status Messages Status messages tell you about the status of your printer. Install the toner cartridge. Install the fuser and then restart the printer. For details, see the Imaging Unit instruction sheet that meets specifications for your printer is print quality as a result. Troubleshooting Control Panel Messages This section includes: • Supply Status Messages on page 122 • Error Messages on page 123 The printer uses control panel...
..., see Configuration Page on the Configuration Page in the documentation packet with a new one that came in the General section. Supply Status Messages Status messages tell you about the status of your printer. Install the toner cartridge. Install the fuser and then restart the printer. For details, see the Imaging Unit instruction sheet that meets specifications for your printer is print quality as a result. Troubleshooting Control Panel Messages This section includes: • Supply Status Messages on page 122 • Error Messages on page 123 The printer uses control panel...
User Guide
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... OK Button Error 016-799 Out of clearing the print queue, then send the print job in any pending jobs. Roll Open Front Cover Reseat Paper of Manual Feed Load Manual Feed Load Tray Xxx Insert Output to clear the message, cancel the current print job, and conduct the next print job, if any . The printer has detected a paper size mismatch or no suitable paper is displayed. Waiting for manual 2-sided printing. Press the Cancel button to cancel the print job. 124 Phaser 6500 Color Laser Printer User Guide The printer memory is a paper...
... OK Button Error 016-799 Out of clearing the print queue, then send the print job in any pending jobs. Roll Open Front Cover Reseat Paper of Manual Feed Load Manual Feed Load Tray Xxx Insert Output to clear the message, cancel the current print job, and conduct the next print job, if any . The printer has detected a paper size mismatch or no suitable paper is displayed. Waiting for manual 2-sided printing. Press the Cancel button to cancel the print job. 124 Phaser 6500 Color Laser Printer User Guide The printer memory is a paper...
User Guide
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... mm wide, appear vertically every 73 mm. The paper is damp. For details, see Consumables on for assistance see the instruction sheets in the trays are not set correctly. Turn on the printer and leave it on page 108. Phaser 6500 Color Laser Printer 131 User Guide Reset the paper tray guides. The imaging unit has been exposed to get rid of the transfer belt unit and fuser, and replace if necessary. Replace the imaging unit.
... mm wide, appear vertically every 73 mm. The paper is damp. For details, see Consumables on for assistance see the instruction sheets in the trays are not set correctly. Turn on the printer and leave it on page 108. Phaser 6500 Color Laser Printer 131 User Guide Reset the paper tray guides. The imaging unit has been exposed to get rid of the transfer belt unit and fuser, and replace if necessary. Replace the imaging unit.