User Guide
Page 6
...in the Optional Sheet Feeder 127 Problems With the Printer 131 Enabling Options 134 Control Panel Error Messages 135 Messages About Supplies 135 Messages About the Printer and Other Items 136 Getting Help 139 Control Panel Messages 139 PrintingScout Alerts 139 Online Support Assistant 139 Web...When to Order Supplies 143 Recycling Supplies 144 Managing the Printer 145 Checking/Managing the Printer with CentreWare IS 145 Checking Printer Status with PrintingScout 145 Checking Printer Status Through E-mail 146 Checking Page Counts 149 Moving the Printer 150 Index Phaser® 6280...
...in the Optional Sheet Feeder 127 Problems With the Printer 131 Enabling Options 134 Control Panel Error Messages 135 Messages About Supplies 135 Messages About the Printer and Other Items 136 Getting Help 139 Control Panel Messages 139 PrintingScout Alerts 139 Online Support Assistant 139 Web...When to Order Supplies 143 Recycling Supplies 144 Managing the Printer 145 Checking/Managing the Printer with CentreWare IS 145 Checking Printer Status with PrintingScout 145 Checking Printer Status Through E-mail 146 Checking Page Counts 149 Moving the Printer 150 Index Phaser® 6280...
User Guide
Page 25
... (for displaying printer status) • Menu screen (for configuring settings) Phaser® 6280 Printer 25 Scrolls upward through the menus, or displays the Walk-Up Features menu. 4. Error The red light indicates an error condition. 8. If the light is blinking, the printer is on page... 26 Control Panel Layout 1 23 4 Control Panel 87 65 6280-005 1. Scrolls downward through the menus. 7. Up Arrow button and toner levels. Push the button to exit power saver mode. 5. Display indicates status messages...
... (for displaying printer status) • Menu screen (for configuring settings) Phaser® 6280 Printer 25 Scrolls upward through the menus, or displays the Walk-Up Features menu. 4. Error The red light indicates an error condition. 8. If the light is blinking, the printer is on page... 26 Control Panel Layout 1 23 4 Control Panel 87 65 6280-005 1. Scrolls downward through the menus. 7. Up Arrow button and toner levels. Push the button to exit power saver mode. 5. Display indicates status messages...
User Guide
Page 114
Troubleshooting 7 This chapter includes: • Paper Jams on page 116 • Problems With the Printer on page 131 • Control Panel Error Messages on page 135 • Getting Help on page 139 See also: Troubleshooting video tutorials at www.xerox.com/office/6280support Print-Quality Problems on page 107 Phaser® 6280 Printer 115
Troubleshooting 7 This chapter includes: • Paper Jams on page 116 • Problems With the Printer on page 131 • Control Panel Error Messages on page 135 • Getting Help on page 139 See also: Troubleshooting video tutorials at www.xerox.com/office/6280support Print-Quality Problems on page 107 Phaser® 6280 Printer 115
User Guide
Page 130
.... Press the power button to the On position to correct the problem. If so, this printer is not blinking or on the power. See Control Panel Error Messages on the control panel? Caution: Probable causes of the interface cable. See Main Components and ...Is the computer environment correctly set for CentreWare IS. Phaser® 6280 Printer 131 For additional troubleshooting information, see Getting Help on the power to an uninterruptable power supply? Is the protocol configured? Connect the printer exclusively to a power outlet with screws unless specifically instructed...
.... Press the power button to the On position to correct the problem. If so, this printer is not blinking or on the power. See Control Panel Error Messages on the control panel? Caution: Probable causes of the interface cable. See Main Components and ...Is the computer environment correctly set for CentreWare IS. Phaser® 6280 Printer 131 For additional troubleshooting information, see Getting Help on the power to an uninterruptable power supply? Is the protocol configured? Connect the printer exclusively to a power outlet with screws unless specifically instructed...
User Guide
Page 131
... page 55. The paper used up . Is the paper tray set in Trays 2-3 on page 55. Set the guides to the Xerox Support website, www.xerox.com/office/6280support. Remove the paper, fan it on page 55. Light of the loaded paper are used is missing. Paper cannot ... the margin setting is no print output There are used up . Phaser® 6280 Printer 132 Condensation has occurred inside the printer Turn the printer on, and leave it , and load again. Record the displayed error message or error code, turn off the power, pull out the power plug from a new ream. Replace...
... page 55. The paper used up . Is the paper tray set in Trays 2-3 on page 55. Set the guides to the Xerox Support website, www.xerox.com/office/6280support. Remove the paper, fan it on page 55. Light of the loaded paper are used is missing. Paper cannot ... the margin setting is no print output There are used up . Phaser® 6280 Printer 132 Condensation has occurred inside the printer Turn the printer on, and leave it , and load again. Record the displayed error message or error code, turn off the power, pull out the power plug from a new ream. Replace...
User Guide
Page 134
... Reinstall the transfer unit. The print cartridge has become empty. Messages About Supplies Message 010-351 Replace Fuser 010-359 Fuser CRUM Error 010-317 Insert Fuser XXX*1 CRUM Error Restart Printer / Error 093 - The fuser is not installed correctly or is not ...Printer with CentreWare IS on page 145. The transfer unit is not installed correctly or is not working correctly due to damage or malfunction. See Checking/Managing the Printer with CentreWare IS on the control panel. Phaser® 6280 Printer 135 Control Panel Error Messages Control Panel Error Messages...
... Reinstall the transfer unit. The print cartridge has become empty. Messages About Supplies Message 010-351 Replace Fuser 010-359 Fuser CRUM Error 010-317 Insert Fuser XXX*1 CRUM Error Restart Printer / Error 093 - The fuser is not installed correctly or is not ...Printer with CentreWare IS on page 145. The transfer unit is not installed correctly or is not working correctly due to damage or malfunction. See Checking/Managing the Printer with CentreWare IS on the control panel. Phaser® 6280 Printer 135 Control Panel Error Messages Control Panel Error Messages...
User Guide
Page 135
... Panel Error Messages Messages About the Printer and Other Items Message Condition/Reason/Action Over Heat Please Wait / Error 042-700 Please Wait Tray Missing 024-946 / Tray Missing Insert Tray 2 The printer's internal temperature is pulled out. Wait 1 hour before restarting the printer. Contact... inside Tray 1 (MPT), 2, or 3. Contact the administrator. See Paper Jams on the printer when using an authentication function. Phaser® 6280 Printer 136 The printer has been stopped. Push Tray 3 into the correct position. Contact the administrator. Open and...
... Panel Error Messages Messages About the Printer and Other Items Message Condition/Reason/Action Over Heat Please Wait / Error 042-700 Please Wait Tray Missing 024-946 / Tray Missing Insert Tray 2 The printer's internal temperature is pulled out. Wait 1 hour before restarting the printer. Contact... inside Tray 1 (MPT), 2, or 3. Contact the administrator. See Paper Jams on the printer when using an authentication function. Phaser® 6280 Printer 136 The printer has been stopped. Push Tray 3 into the correct position. Contact the administrator. Open and...
User Guide
Page 136
... • Delete unnecessary fonts, macros, and other data in the RAM disk. If the error continues, refer to PCL emulation problems has occurred. Phaser® 6280 Printer 137 Processing on . The 550-Sheet Feeder (optional) is not installed correctly or is too ...to Print %S Non-Xerox Toner Restart Printer 116-NNN*3 550 Feeder Error Restart Printer / Error 072-215 Restart Printer Control Panel Error Messages Condition/Reason/Action The printer memory is full and cannot continue processing the current print job. Error relating to the Xerox Support website, www.xerox.com/office/6280support....
... • Delete unnecessary fonts, macros, and other data in the RAM disk. If the error continues, refer to PCL emulation problems has occurred. Phaser® 6280 Printer 137 Processing on . The 550-Sheet Feeder (optional) is not installed correctly or is too ...to Print %S Non-Xerox Toner Restart Printer 116-NNN*3 550 Feeder Error Restart Printer / Error 072-215 Restart Printer Control Panel Error Messages Condition/Reason/Action The printer memory is full and cannot continue processing the current print job. Error relating to the Xerox Support website, www.xerox.com/office/6280support....
User Guide
Page 137
...additional memory (optional) is installed. Set the following size, direction, and type of the tray or Tray 1 (MPT). Phaser® 6280 Printer 138 The correct paper is not set in Trays 2-3 on page 55. *3 NNN indicates a numeric value. See Loading... correctly or is not working correctly due to damage or malfunction. Reinstall the Duplex Unit. Control Panel Error Messages Message Duplexer Error Restart Printer Error 072-215 RAM Error Restart Printer Error 116-316 RAM Error Restart Printer Error 116-320 Load Tray 1 (MPT), 2, or 3 or Condition/Reason/Action The Duplex Unit (optional...
...additional memory (optional) is installed. Set the following size, direction, and type of the tray or Tray 1 (MPT). Phaser® 6280 Printer 138 The correct paper is not set in Trays 2-3 on page 55. *3 NNN indicates a numeric value. See Loading... correctly or is not working correctly due to damage or malfunction. Reinstall the Duplex Unit. Control Panel Error Messages Message Duplexer Error Restart Printer Error 072-215 RAM Error Restart Printer Error 116-316 RAM Error Restart Printer Error 116-320 Load Tray 1 (MPT), 2, or 3 or Condition/Reason/Action The Duplex Unit (optional...
User Guide
Page 138
...more. It automatically checks the printer status when you produce and maintain print quality. To access the Online Support Assistant, go to www.xerox.com/office/6280support. Getting Help Getting Help This section includes: • Control Panel Messages on page 139 • ...Phaser® 6280 Printer 139 PrintingScout Alerts PrintingScout is a tool that provides instructions and troubleshooting help to solve your computer screen to let you with information and troubleshooting help you send a print job. When an error or warning condition occurs, the control panel displays a message...
...more. It automatically checks the printer status when you produce and maintain print quality. To access the Online Support Assistant, go to www.xerox.com/office/6280support. Getting Help Getting Help This section includes: • Control Panel Messages on page 139 • ...Phaser® 6280 Printer 139 PrintingScout Alerts PrintingScout is a tool that provides instructions and troubleshooting help to solve your computer screen to let you with information and troubleshooting help you send a print job. When an error or warning condition occurs, the control panel displays a message...
User Guide
Page 142
...Verify that have a limited life and require periodic replacement. Replacements may be ordered occasionally. The control panel displays an error message when the supply must be replaced. Routine Maintenance Items Routine maintenance items are typically customer replaceable. • Fuser •...displays a warning when the supply nears its replacement time. Routine maintenance items are printer parts that you have been designed to your printing. Phaser® 6280 Printer 143 Consumables Genuine Xerox Print Cartridges (Cyan, Magenta, Yellow, and Black): • Standard capacity ...
...Verify that have a limited life and require periodic replacement. Replacements may be ordered occasionally. The control panel displays an error message when the supply must be replaced. Routine Maintenance Items Routine maintenance items are typically customer replaceable. • Fuser •...displays a warning when the supply nears its replacement time. Routine maintenance items are printer parts that you have been designed to your printing. Phaser® 6280 Printer 143 Consumables Genuine Xerox Print Cartridges (Cyan, Magenta, Yellow, and Black): • Standard capacity ...
User Guide
Page 153
..., 33 cleaning printer, 142 printer exterior, 142 printer interior, 142 clearance location of the printer, 10 color registration adjusting, 111 automatic adjustment, 111 determining values, 112 enabling/disabling automatic adjustment, 113 entering values, 112 manual adjustment, 111 printing the correction chart, 111 configuration optional accessories, 29 connection Ethernet, 33 USB, 34 consumables, 143 error messages, 135 control...
..., 33 cleaning printer, 142 printer exterior, 142 printer interior, 142 clearance location of the printer, 10 color registration adjusting, 111 automatic adjustment, 111 determining values, 112 enabling/disabling automatic adjustment, 113 entering values, 112 manual adjustment, 111 printing the correction chart, 111 configuration optional accessories, 29 connection Ethernet, 33 USB, 34 consumables, 143 error messages, 135 control...
User Guide
Page 154
...supported for Tray 1 (MPT), 83 D DHCP enabled by default on Phaser printers, 36 enabling on the control panel, 36 enabling with CentreWare IS, 36 manually setting the printer's IP address, 37 setting the printer's IP address dynamically, 36 drivers available, 39 description, 39 installing, 39... 8 e-mail commands for, 148 enabling options, 134 enabling AutoIP on the printer, 36 enabling DHCP on the printer, 36 envelopes, 70 guidelines, 70 printing from Tray 1 (MPT), 72 error and warning messages, 139 error messages about consumables, 135 control panel, 135 Ethernet connection, 33 Index G getting...
...supported for Tray 1 (MPT), 83 D DHCP enabled by default on Phaser printers, 36 enabling on the control panel, 36 enabling with CentreWare IS, 36 manually setting the printer's IP address, 37 setting the printer's IP address dynamically, 36 drivers available, 39 description, 39 installing, 39... 8 e-mail commands for, 148 enabling options, 134 enabling AutoIP on the printer, 36 enabling DHCP on the printer, 36 envelopes, 70 guidelines, 70 printing from Tray 1 (MPT), 72 error and warning messages, 139 error messages about consumables, 135 control panel, 135 Ethernet connection, 33 Index G getting...
User Guide
Page 158
... technical support, 30 turning off the printer, 12 two-sided printing, 66 automatic, 66 binding edge options, 67 selecting, 67 U unacceptable paper and media, 48 usage guidelines paper, 46 USB, 34 W warning and error messages, 139 web links, 140 information, 30... website resources, 140 Windows install printer drivers for Windows 2000 or later, 40 printing options, 61 selecting printing options for an individual job, 61 Windows PostScript driver, 39 X Xerox supplies recycling programs, 144 website resources, 140 Index Phaser® 6280 Printer...
... technical support, 30 turning off the printer, 12 two-sided printing, 66 automatic, 66 binding edge options, 67 selecting, 67 U unacceptable paper and media, 48 usage guidelines paper, 46 USB, 34 W warning and error messages, 139 web links, 140 information, 30... website resources, 140 Windows install printer drivers for Windows 2000 or later, 40 printing options, 61 selecting printing options for an individual job, 61 Windows PostScript driver, 39 X Xerox supplies recycling programs, 144 website resources, 140 Index Phaser® 6280 Printer...