Xerox 6280DN Support Question
Xerox 6280DN Support Question
Find answers below for this question about Xerox 6280DN - Phaser Color Laser Printer.Need a Xerox 6280DN manual? We have 4 online manuals for this item!
Question posted by sue56072 on October 26th, 2011
I Keep Getting Error 016-720 Message. How Do I Fix The Problem?
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Related Xerox 6280DN Manual Pages
Menu Map - Page 1
Phaser® 6280 Color Laser Printer
Menus
Information Pages Menu Map Demo Page Configuration PCL Fonts List PCL Macro List PS Fonts List Job History Error History Print Meter Stored Document*/**
Billing Meters Total Impression Color Impression Black Impression
Admin Menu Network Setup USB Setup System Setup Maintenance Mode PCL Setup PostScript Setup Control Panel
Tray Settings Tray...
User Guide - Page 5
...Billing Meters 96 Admin Menu 96
Menu List 105
6 Print Quality
Print-Quality Problems 107 Color Registration 111
Automatic Color Registration Adjustment 111 Manual Color Registration Adjustment 111 Enabling/Disabling Automatic Color Registration 113 Run Black 114
Phaser® 6280 Printer 5 Contents
Printing on Specialty Media 68 Printing Transparencies 68 Printing Envelopes 70 Printing...
User Guide - Page 6
... Jams at the Duplex Unit 125 Paper Jams in the Optional Sheet Feeder 127
Problems With the Printer 131 Enabling Options 134
Control Panel Error Messages 135 Messages About Supplies 135 Messages About the Printer and Other Items 136
Getting Help 139 Control Panel Messages 139 PrintingScout Alerts 139 Online Support Assistant 139 Web Links 140
8 Maintenance
Cleaning the...
User Guide - Page 25
...is blinking, the printer is ready to receive data from the computer. Display indicates status messages, menus, 6....Phaser® 6280 Printer 25 Control Panel
This section includes: • Control Panel Layout on page 25 • Display on page 25 • Menu Map on page 26 • Information Pages on in power saver mode. OK button Sets the menu values. Error
The red light indicates an error...
User Guide - Page 50
...set to set the paper size and type on the control panel. Otherwise, print-quality problems can also display the message to display the Menu screen. 2. Select Paper Type, and then press the OK button....and type on the control panel. Select Tray Settings, and then press the OK button. 3. Phaser® 6280 Printer 50 Select the tray, and then press the OK button. 4. Setting Paper Types and Sizes...
User Guide - Page 109
...Phaser® 6280 Printer 110
The transfer unit, or fuser, is damp. The print cartridges are not set correctly. If the problems still occurs, see the Xerox Support website, www.xerox.com/office/6280support, for at least one hour to get rid of the transfer unit and fuser, and replace as necessary. Vertical blanks
The laser...to color alignment is not correct Use the automatic color ...
User Guide - Page 113
... runs out in black and white. When a Phaser 6280 runs out of cyan, magenta, or yellow toner it can still print in the middle of toner, users are typically unable to Run Black mode. This feature is installed. Run Black
Run Black
When a color laser printer runs out of a print job: 1. Click File > Print > Preferences...
User Guide - Page 114
Troubleshooting
7
This chapter includes:
• Paper Jams on page 116 • Problems With the Printer on page 131 • Control Panel Error Messages on page 135 • Getting Help on page 139
See also: Troubleshooting video tutorials at www.xerox.com/office/6280support Print-Quality Problems on page 107
Phaser® 6280 Printer 115
User Guide - Page 130
..., see Getting Help on page 21.
Is the power cord connected to a power outlet with the correct voltage?
See Main Components and Their Functions on page 139.
Phaser® 6280 Printer 131 Connect the printer exclusively to a power outlet with a suitable voltage and current rating. Is there a message displayed on page 135. See Control Panel Error Messages on...
User Guide - Page 131
... document is missing. Push the paper tray completely into the printer. Are the paper tray guides set correctly?
Problems With the Printer
Symptom
Reason/Action
Error indicator is on
Is there an error message displayed on page 50.
Cancel printing or force the remaining data to get rid of paper loaded in the correct positions?
See Loading...
User Guide - Page 134
... is still attached to the XXX print cartridge.
Replace the old transfer unit with a new one. Phaser® 6280 Printer 135 Messages About Supplies
Message
010-351 Replace Fuser 010-359 Fuser CRUM Error 010-317 Insert Fuser XXX*1 CRUM Error Restart Printer / Error 093 - Replace the old fuser with a new one.
*1 XXX indicates one . See Checking/Managing the...
User Guide - Page 135
... conform to open the front cover and remove the jammed paper.
Press the button to the printer you are not blocked.
Phaser® 6280 Printer 136 Remove the jammed paper. Invalid Job Press OK Button Error 016-799
Invalid User Error 016-757
When the configuration of pages that can be printed when using an authentication function. Contact...
User Guide - Page 136
... working correctly due to clear the message, cancel the current print job, and conduct the next print job, if any. Press the Left Arrow button to printer problems. Turn the printer off and then on the printer has been slowed down. To avoid this error in the custom toner mode. Phaser® 6280 Printer 137 Press the OK button...
User Guide - Page 137
... Messages
Message
Duplexer Error Restart Printer Error 072-215
RAM Error Restart Printer Error 116-316
RAM Error Restart Printer Error 116-320
Load Tray 1 (MPT), 2, or 3 or
Condition/Reason/Action
The Duplex Unit (optional) is not installed correctly or is not working correctly due to damage or malfunction.
The correct paper is installed. See Loading Paper in Tray xxxx. Phaser® 6280...
User Guide - Page 138
... CD-ROM.
PrintingScout Alerts
PrintingScout is a tool that is a knowledge base that the printer needs attention.
Phaser® 6280 Printer 139 It automatically checks the printer status when you of the problem. When an error or warning condition occurs, the control panel displays a message informing you send a print job. PrintingScout is unable to www.xerox.com/office/6280support...
User Guide - Page 141
... or stains with a dry clean cloth. Phaser® 6280 Printer 142 Note: Do not spray the detergent directly on...printer immediately. Warning: Never touch a labeled area found on the printer. Access to maintain it by yourself to avoid injuries or burns. Cleaning the Printer
Cleaning the Printer
This section describes how to clean the printer in order to a live printer's interior can get...
User Guide - Page 142
... nears its replacement time. The control panel displays an error message when the supply must be parts or kits. Phaser® 6280 Printer 143 Replacements may be replaced. Consumables
Genuine Xerox Print ... roller kit
When to cease functioning at a predetermined point.
Routine maintenance items are printer parts that you have replacements on the box. Note: To enhance print quality, ...
User Guide - Page 153
... interior, 142 clearance location of the printer, 10 color registration adjusting, 111 automatic adjustment, 111 determining values, 112 enabling/disabling automatic
adjustment, 113 entering values, 112 manual adjustment, 111 printing the correction chart, 111 configuration optional accessories, 29 connection Ethernet, 33 USB, 34 consumables, 143 error messages, 135 control panel, 25 Configuration...
User Guide - Page 154
... on Phaser printers, 36 enabling on the control panel, 36 enabling with CentreWare IS, 36 manually setting the printer's IP address, 37 setting the printer's IP...printer, 36 enabling DHCP on the printer, 36 envelopes, 70
guidelines, 70 printing from Tray 1 (MPT), 72 error and warning messages, 139 error messages about consumables, 135 control panel, 135 Ethernet connection, 33
Index
G
getting...
User Guide - Page 158
... the printer, 12 two-sided printing, 66
automatic, 66 binding edge options, 67 selecting, 67
U
unacceptable paper and media, 48 usage guidelines
paper, 46 USB, 34
W
warning and error messages, 139... web links, 140
information, 30 website resources, 140 Windows
install printer drivers for Windows 2000 or later, 40
printing options, ...
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