User Guide (English)
Page 202
... information in the United States and Canada. The Total Satisfaction Guarantee is low on page 4-2. Replace drum cartridge. The toner level may be using unsupported paper, transparencies, and other specialty media is lighter than normal. Phaser® 5550 Printer 6-58 If you observe print-quality problems, use only Xerox Printing Media. Coverage may be damp.
... information in the United States and Canada. The Total Satisfaction Guarantee is low on page 4-2. Replace drum cartridge. The toner level may be using unsupported paper, transparencies, and other specialty media is lighter than normal. Phaser® 5550 Printer 6-58 If you observe print-quality problems, use only Xerox Printing Media. Coverage may be damp.
User Guide (English)
Page 203
...is blank with no visible print. Phaser® 5550 Printer 6-59 Remove the paper from the computer. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■...; If the Configuration page is blank, contact your Customer Support Center. If the Configuration page still is blank, replace the drum cartridge then reprint the Configuration page. ...
...is blank with no visible print. Phaser® 5550 Printer 6-59 Remove the paper from the computer. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■...; If the Configuration page is blank, contact your Customer Support Center. If the Configuration page still is blank, replace the drum cartridge then reprint the Configuration page. ...
User Guide (English)
Page 204
Black Prints The entire printed page is black. Printable data from the computer may be corrupted. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Solutions Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective. Phaser® 5550 Printer 6-60
Black Prints The entire printed page is black. Printable data from the computer may be corrupted. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Solutions Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective. Phaser® 5550 Printer 6-60
User Guide (English)
Page 205
The transfer roller may be installed correctly. Phaser® 5550 Printer 6-61 Horizontal Line Deletions There are areas of its life. Replace the transfer roller (in the maintenance kit). The drum cartridge may not be defective. Solutions Remove and re-install the drum cartridge. Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper.
The transfer roller may be installed correctly. Phaser® 5550 Printer 6-61 Horizontal Line Deletions There are areas of its life. Replace the transfer roller (in the maintenance kit). The drum cartridge may not be defective. Solutions Remove and re-install the drum cartridge. Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper.
User Guide (English)
Page 206
Vertical Line Deletions There are areas of its life. The drum cartridge may be defective or at the end of print deletions that form narrow lines. The transfer roller may be defective. Replace the drum cartridge. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). Print-Quality Problems Possible Causes The paper may be defective with creases, folds, etc. Phaser® 5550 Printer 6-62
Vertical Line Deletions There are areas of its life. The drum cartridge may be defective or at the end of print deletions that form narrow lines. The transfer roller may be defective. Replace the drum cartridge. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). Print-Quality Problems Possible Causes The paper may be defective with creases, folds, etc. Phaser® 5550 Printer 6-62
User Guide (English)
Page 207
...The fuser may be defective or at the end of paper to remove the toner accumulations. The drum cartridge may be defective. Replace the drum cartridge. The fuser may be contaminated with toner. Phaser® 5550 Printer 6-63 Vertical Dark Streaks There are black lines that appear vertically on the page. The paper ... toner accumulations. Horizontal Dark Streaks There are black lines that appear horizontally on the page. Print-Quality Problems Possible Causes Solutions The drum cartridge may be contaminated with toner. Replace the fuser (in the maintenance kit).
...The fuser may be defective or at the end of paper to remove the toner accumulations. The drum cartridge may be defective. Replace the drum cartridge. The fuser may be contaminated with toner. Phaser® 5550 Printer 6-63 Vertical Dark Streaks There are black lines that appear vertically on the page. The paper ... toner accumulations. Horizontal Dark Streaks There are black lines that appear horizontally on the page. Print-Quality Problems Possible Causes Solutions The drum cartridge may be contaminated with toner. Replace the fuser (in the maintenance kit).
User Guide (English)
Page 208
Possible Causes Solutions The paper path may be contaminated with toner. Print several blank sheets of paper to remove the toner accumulations. The transfer roller may be defective. The drum cartridge may be defective. Replace the transfer roller (in the maintenance kit). The fuser may be defective. Replace the drum cartridge. Phaser® 5550 Printer 6-64 Replace the fuser (in the maintenance kit). Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page.
Possible Causes Solutions The paper path may be contaminated with toner. Print several blank sheets of paper to remove the toner accumulations. The transfer roller may be defective. The drum cartridge may be defective. Replace the transfer roller (in the maintenance kit). The fuser may be defective. Replace the drum cartridge. Phaser® 5550 Printer 6-64 Replace the fuser (in the maintenance kit). Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page.
User Guide (English)
Page 210
The paper may be damp. The drum cartridge may be defective. Solutions Replace the paper. Replace the paper. Replace the paper. Phaser® 5550 Printer 6-66 Solutions Verify that the paper is not loaded correctly in the appropriate tray. Blurred Prints The image is blurred at the end of its life. Replace the drum cartridge. Print-Quality Problems Possible...
The paper may be damp. The drum cartridge may be defective. Solutions Replace the paper. Replace the paper. Replace the paper. Phaser® 5550 Printer 6-66 Solutions Verify that the paper is not loaded correctly in the appropriate tray. Blurred Prints The image is blurred at the end of its life. Replace the drum cartridge. Print-Quality Problems Possible...
User Guide (English)
Page 211
The paper may be in poor condition. Solutions Replace the paper. Random or Spot Deletions Areas of its life. Print-Quality Problems Possible Causes The paper may be defective or at the end of the print are extremely light or missing. Replace the drum cartridge. Phaser® 5550 Printer 6-67 The drum cartridge may be damp. Replace the paper.
The paper may be in poor condition. Solutions Replace the paper. Random or Spot Deletions Areas of its life. Print-Quality Problems Possible Causes The paper may be defective or at the end of the print are extremely light or missing. Replace the drum cartridge. Phaser® 5550 Printer 6-67 The drum cartridge may be damp. Replace the paper.
User Guide (English)
Page 212
... local reseller or go to Replace drum cartridge drum cartridge transfer roller drum cartridge fuser Different supplies may create print defects with similar measurements. To order Xerox supplies, contact your Customer Support Center. Replace the drum cartridge (do not discard the packaging). 2. To identify the faulty supply: 1. Phaser® 5550 Printer 6-68 Reinstall the original drum cartridge. Remove and repackage...
... local reseller or go to Replace drum cartridge drum cartridge transfer roller drum cartridge fuser Different supplies may create print defects with similar measurements. To order Xerox supplies, contact your Customer Support Center. Replace the drum cartridge (do not discard the packaging). 2. To identify the faulty supply: 1. Phaser® 5550 Printer 6-68 Reinstall the original drum cartridge. Remove and repackage...
User Guide (English)
Page 218
... of Xerox supplies not specified for details. Consumables Consumables for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from the printer's control panel, from CentreWare IS, or print the Usage Profile page from the printer's control panel. Replacements may be replaced, verify...
... of Xerox supplies not specified for details. Consumables Consumables for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from the printer's control panel, from CentreWare IS, or print the Usage Profile page from the printer's control panel. Replacements may be replaced, verify...
