System Administrator Guide
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... provides support to fix the problem. It automatically checks the printer status when a print job is not resolved with the Xerox printer driver. If the printer is unable to print a job, PrintingScout automatically displays an alert on your printer's IP address in opening a Service Request with Xerox Customer Support. PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses the user's default web browser to send diagnostic information from the web: 1. PhaserSMART Technical Support saves you time...
... provides support to fix the problem. It automatically checks the printer status when a print job is not resolved with the Xerox printer driver. If the printer is unable to print a job, PrintingScout automatically displays an alert on your printer's IP address in opening a Service Request with Xerox Customer Support. PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses the user's default web browser to send diagnostic information from the web: 1. PhaserSMART Technical Support saves you time...
System Administrator Guide
Page 10
... to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) Note: Xerox recommends that is available for systems with Windows 2000 and later or Mac OS X, version 10.2 and higher. To start the Xerox Support Centre utility: 1. Also, the Xerox driver installer installs the Xerox printer driver, enabling users to solve simple problems. This eliminates many of the Microsoft Add Printer Wizard...
... to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) Note: Xerox recommends that is available for systems with Windows 2000 and later or Mac OS X, version 10.2 and higher. To start the Xerox Support Centre utility: 1. Also, the Xerox driver installer installs the Xerox printer driver, enabling users to solve simple problems. This eliminates many of the Microsoft Add Printer Wizard...
System Administrator Guide
Page 11
... for a network printer. ■ Set up and use a simple web-browser-based printing system. In some printer models, a DX configuration is required to support these functions. TCP/IP and HTTP must be saved as printing saved jobs. Launch your desktop using built-in the printer. It also provides users with a hard drive is required to support these functions. ■ Troubleshoot print-quality problems using an embedded web server. JavaScript is disabled, a warning message appears and the pages do not...
... for a network printer. ■ Set up and use a simple web-browser-based printing system. In some printer models, a DX configuration is required to support these functions. TCP/IP and HTTP must be saved as printing saved jobs. Launch your desktop using built-in the printer. It also provides users with a hard drive is required to support these functions. ■ Troubleshoot print-quality problems using an embedded web server. JavaScript is disabled, a warning message appears and the pages do not...
System Administrator Guide
Page 14
... sheet (including booklet printing) ■ Paper or transparency printing ■ Page size selection Note: For information about Xerox printer driver features that model discovered on the discovered printers list and you don't know the printer's IP address. Instead of installing the printer drivers for each printer, you run the installer, the main screen lists the Xerox printers of the desired printer, or use Walk-Up installation: 1. To use Walk-Up Technology. Although it doesn't enable access to all printer-specific...
... sheet (including booklet printing) ■ Paper or transparency printing ■ Page size selection Note: For information about Xerox printer driver features that model discovered on the discovered printers list and you don't know the printer's IP address. Instead of installing the printer drivers for each printer, you run the installer, the main screen lists the Xerox printers of the desired printer, or use Walk-Up installation: 1. To use Walk-Up Technology. Although it doesn't enable access to all printer-specific...
System Administrator Guide
Page 15
... mimic displays the correct printer configuration. This driver feature prevents users from the hard drive or the web: 1. Enter your web browser. 2. Select Software Installation on the left navigation panel. 5. This is connected to the internet, you are a Windows user, click Windows Driver Installer to install the driver, and then click the Install button to install the printer. ■ If you can install the printer driver from the printer's hard drive. The controls for settings, such as , duplexing capability, additional trays, or a hard drive. Launch your printer...
... mimic displays the correct printer configuration. This driver feature prevents users from the hard drive or the web: 1. Enter your web browser. 2. Select Software Installation on the left navigation panel. 5. This is connected to the internet, you are a Windows user, click Windows Driver Installer to install the driver, and then click the Install button to install the printer. ■ If you can install the printer driver from the printer's hard drive. The controls for settings, such as , duplexing capability, additional trays, or a hard drive. Launch your printer...
System Administrator Guide
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... names of users, as well as user name, job name, pages printed, job times, and toner or ink used for job accounting. ■ With a hard drive, the printer can vary depending on the hard drive if one is often LST: or LST:BANNER. To access job accounting information using Windows and NetWare, the job name is installed in a log file, which lists job records. Launch your web browser. 2. Enter the printer's IP address in the browser's Address field (http...
... names of users, as well as user name, job name, pages printed, job times, and toner or ink used for job accounting. ■ With a hard drive, the printer can vary depending on the hard drive if one is often LST: or LST:BANNER. To access job accounting information using Windows and NetWare, the job name is installed in a log file, which lists job records. Launch your web browser. 2. Enter the printer's IP address in the browser's Address field (http...
System Administrator Guide
Page 113
... status, 1-5 configuring Admin and Key User settings, 4-8 configuring the Print Host Access List, 4-9 copying settings from one printer to another, 1-5 defining a network printer, 1-5 definition, 6-1 job accounting, 3-3 locking the control panel, 4-16 printer management software, 1-5 restricting access to SNMP and SSL pages, 4-17 securing the printer, 4-5 selecting automatic removal of secure, personal, and proof jobs option, 4-13 hard drive overwrite security option, 4-12 jam recovery settings, 5-3 setting up a certificate, 4-6 setting up web browser-based printing system, 1-5 troubleshooting...
... status, 1-5 configuring Admin and Key User settings, 4-8 configuring the Print Host Access List, 4-9 copying settings from one printer to another, 1-5 defining a network printer, 1-5 definition, 6-1 job accounting, 3-3 locking the control panel, 4-16 printer management software, 1-5 restricting access to SNMP and SSL pages, 4-17 securing the printer, 4-5 selecting automatic removal of secure, personal, and proof jobs option, 4-13 hard drive overwrite security option, 4-12 jam recovery settings, 5-3 setting up a certificate, 4-6 setting up web browser-based printing system, 1-5 troubleshooting...
System Administrator Guide
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... sources, 1-1 installing the printer driver from the CD-ROM, 2-3 from the hard drive, 2-4 from the web, 2-3 Internet definition, 6-2 IP definition, 6-2 IP address definition, 6-2 IPP, 3-8 definition, 6-2 J jam recovery, 5-3 job accounting, 3-3 definition, 6-2 log file, 3-3 records, 3-3 job patches loading, 2-2 jobs secure, personal, proof, personal saved, print with, and saved print jobs, 5-2 usage profile reports, 3-4 K Key User Access List, 4-4 account, 4-2 configuring settings, 4-8 definition, 6-2 Knowledge Base, 1-1 L loading color tables, 2-2 fonts, 2-2 job patches, 2-2 lockdown...
... sources, 1-1 installing the printer driver from the CD-ROM, 2-3 from the hard drive, 2-4 from the web, 2-3 Internet definition, 6-2 IP definition, 6-2 IP address definition, 6-2 IPP, 3-8 definition, 6-2 J jam recovery, 5-3 job accounting, 3-3 definition, 6-2 log file, 3-3 records, 3-3 job patches loading, 2-2 jobs secure, personal, proof, personal saved, print with, and saved print jobs, 5-2 usage profile reports, 3-4 K Key User Access List, 4-4 account, 4-2 configuring settings, 4-8 definition, 6-2 Knowledge Base, 1-1 L loading color tables, 2-2 fonts, 2-2 job patches, 2-2 lockdown...
User Guide (English)
Page 30
...; User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to view manuals and videos on your printer from the Select Printer drop-down list. See also: Using the Xerox Support Centre tutorial at www.xerox.com/office/5550support Note: If you have an Internet connection to frequently asked questions ■ Default printer driver settings (Windows only) To start the Xerox Support...
...; User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to view manuals and videos on your printer from the Select Printer drop-down list. See also: Using the Xerox Support Centre tutorial at www.xerox.com/office/5550support Note: If you have an Internet connection to frequently asked questions ■ Default printer driver settings (Windows only) To start the Xerox Support...
User Guide (English)
Page 43
... Install Printer Driver. 4. See also: Online Support Assistant at www.xerox.com/office/5550support Other Methods of Installation Your printer can monitor or configure your printer with CentreWare IS and a web browser if your desired language from the Software and Documentation CD-ROM: 1. Select your printer is plugged in this section. Note: The CentreWare methods are not discussed in , turned On, and connected to an active network. 2. Windows...
... Install Printer Driver. 4. See also: Online Support Assistant at www.xerox.com/office/5550support Other Methods of Installation Your printer can monitor or configure your printer with CentreWare IS and a web browser if your desired language from the Software and Documentation CD-ROM: 1. Select your printer is plugged in this section. Note: The CentreWare methods are not discussed in , turned On, and connected to an active network. 2. Windows...
User Guide (English)
Page 48
... settings are set correctly (if used for the printer. Click Start, click Settings, and then click Printers. 6. The user should also have completed the following tasks: ■ Loaded a Phaser printer PCL or PostScript printer driver. ■ Printed and kept a current copy of installed network protocols to : DHCP, Control Panel, BOOTP, or Auto IP (depending on your computer. 5. You may need to click the Configure Port button to the Following Ports list is installed. 8. Phaser® 5550 Printer 3-18 This Troubleshooting...
... settings are set correctly (if used for the printer. Click Start, click Settings, and then click Printers. 6. The user should also have completed the following tasks: ■ Loaded a Phaser printer PCL or PostScript printer driver. ■ Printed and kept a current copy of installed network protocols to : DHCP, Control Panel, BOOTP, or Auto IP (depending on your computer. 5. You may need to click the Configure Port button to the Following Ports list is installed. 8. Phaser® 5550 Printer 3-18 This Troubleshooting...
User Guide (English)
Page 50
... Add button. See also: Online Support Assistant at www.xerox.com/office/5550support USB Connection To install the printer driver from the list of manufacturers in the window. 5. Phaser® 5550 Printer 3-20 Macintosh OS X, Version 10.3 and Higher Macintosh OS X, Version 10.3 and Higher This section includes: ■ Macintosh OS X, Version 10.3 on page 3-20 ■ Macintosh OS X, Version 10.4 on page 3-21 ■ Macintosh Troubleshooting (Mac...
... Add button. See also: Online Support Assistant at www.xerox.com/office/5550support USB Connection To install the printer driver from the list of manufacturers in the window. 5. Phaser® 5550 Printer 3-20 Macintosh OS X, Version 10.3 and Higher Macintosh OS X, Version 10.3 and Higher This section includes: ■ Macintosh OS X, Version 10.3 on page 3-20 ■ Macintosh OS X, Version 10.4 on page 3-21 ■ Macintosh Troubleshooting (Mac...
User Guide (English)
Page 51
... install the printer software. 2. Open the Printer Setup Utility. Phaser® 5550 Printer 3-21 Select the Default Browser in the window. 5. Macintosh OS X, Version 10.4 Bonjour Connection To install the printer driver from the Printer Model pull-down menu. Select LPD/LPR from the list of available printers. Click the Add button. 4. Click the Add button. Select the printer in the Printer Browser. 5. Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Printer Setup...
... install the printer software. 2. Open the Printer Setup Utility. Phaser® 5550 Printer 3-21 Select the Default Browser in the window. 5. Macintosh OS X, Version 10.4 Bonjour Connection To install the printer driver from the Printer Model pull-down menu. Select LPD/LPR from the list of available printers. Click the Add button. 4. Click the Add button. Select the printer in the Printer Browser. 5. Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Printer Setup...
User Guide (English)
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... open the Utilities folder. 3. Phaser® 5550 Printer 3-22 Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Printer Setup Utility. Select Xerox from the list of available printers. 8. The printer is complete, open the Utilities folder. 3. Select LPD from the Software and Documentation CD-ROM: 1. Click the Add button. 4. USB Connection To install the printer driver from the pull-down list. ■ If the appropriate printer configuration...
... open the Utilities folder. 3. Phaser® 5550 Printer 3-22 Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Printer Setup Utility. Select Xerox from the list of available printers. 8. The printer is complete, open the Utilities folder. 3. Select LPD from the Software and Documentation CD-ROM: 1. Click the Add button. 4. USB Connection To install the printer driver from the pull-down list. ■ If the appropriate printer configuration...
User Guide (English)
Page 54
... and network interface. On the control panel, select one of these IP address options: ■ Allow the printer to a variety of UNIX or Linux listed above. Print the Configuration page and keep it for UNIX/Linux to a network-connected printer are enabled. 2. From the Printer To set up the printer: 1. Quick Install Steps Perform the following procedures enable you to set up the printer and install the appropriate drivers. Phaser® 5550 Printer 3-24 UNIX (Linux) UNIX (Linux) Your printer supports connection to set up a DHCP address...
... and network interface. On the control panel, select one of these IP address options: ■ Allow the printer to a variety of UNIX or Linux listed above. Print the Configuration page and keep it for UNIX/Linux to a network-connected printer are enabled. 2. From the Printer To set up the printer: 1. Quick Install Steps Perform the following procedures enable you to set up the printer and install the appropriate drivers. Phaser® 5550 Printer 3-24 UNIX (Linux) UNIX (Linux) Your printer supports connection to set up a DHCP address...
User Guide (English)
Page 94
... All sizes that fit Trays 2-6 may be upgraded to include this feature. ■ The paper size must be at www.xerox.com/office/5550support Binding Preferences Use the printer driver to perform automatic 2-sided printing. Bond). ■ Manual 2-sided printing is supported. Printing on Both Sides of the Paper Printing on Both Sides of 60-163 g/m2 (16-43 lb. When you print 2-sided jobs, select the binding preference which determines how the pages turn.
... All sizes that fit Trays 2-6 may be upgraded to include this feature. ■ The paper size must be at www.xerox.com/office/5550support Binding Preferences Use the printer driver to perform automatic 2-sided printing. Bond). ■ Manual 2-sided printing is supported. Printing on Both Sides of the Paper Printing on Both Sides of 60-163 g/m2 (16-43 lb. When you print 2-sided jobs, select the binding preference which determines how the pages turn.
User Guide (English)
Page 99
...; Use only paper envelopes specified in the Supported Papers table. they can affect print quality and cause wrinkling. Caution: Never use a different brand of envelopes made specifically for laser printers. ■ It is highly dependent on a surface. ■ Remove air "bubbles" from the Optional Envelope Tray on page 4-40 Guidelines for the optional Envelope Tray at a time. ■ Avoid printing over the area where the envelope seams meet. ■ When using commercial flap envelopes with windows...
...; Use only paper envelopes specified in the Supported Papers table. they can affect print quality and cause wrinkling. Caution: Never use a different brand of envelopes made specifically for laser printers. ■ It is highly dependent on a surface. ■ Remove air "bubbles" from the Optional Envelope Tray on page 4-40 Guidelines for the optional Envelope Tray at a time. ■ Avoid printing over the area where the envelope seams meet. ■ When using commercial flap envelopes with windows...
User Guide (English)
Page 137
... Changes button at the bottom of tray selection. When the default tray is empty, or contains a different paper type, you want to load the correct paper type in the browser's Address field. 3. Select Paper Source, and then press the OK button. 4. Note: The driver overrides the control panel settings and CentreWare IS for printing jobs unless overwritten by two different methods: ■ The printer's control panel ■ CentreWare IS Using the Control Panel To select a default tray...
... Changes button at the bottom of tray selection. When the default tray is empty, or contains a different paper type, you want to load the correct paper type in the browser's Address field. 3. Select Paper Source, and then press the OK button. 4. Note: The driver overrides the control panel settings and CentreWare IS for printing jobs unless overwritten by two different methods: ■ The printer's control panel ■ CentreWare IS Using the Control Panel To select a default tray...
User Guide (English)
Page 228
... IS, 3-10 accessing online manuals, 3-10 changing or modifying the printer's IP address, 3-9 checking supplies status, 3-10 copying settings from one printer to another, 3-10 defining a network printer, 3-10 enabling DHCP, 3-6 locking the control panel, 5-11 printer management software, 3-10 printing a list of fonts, 2-11 selecting administrative security settings, 5-9 MaiLinX alerts, 5-14 setting CentreWare IS status notification, 5-14 setting the printer's IP address dynamically, 3-6 setting up web browser-based printing system, 3-10 troubleshooting print-quality problems, 3-10 usage...
... IS, 3-10 accessing online manuals, 3-10 changing or modifying the printer's IP address, 3-9 checking supplies status, 3-10 copying settings from one printer to another, 3-10 defining a network printer, 3-10 enabling DHCP, 3-6 locking the control panel, 5-11 printer management software, 3-10 printing a list of fonts, 2-11 selecting administrative security settings, 5-9 MaiLinX alerts, 5-14 setting CentreWare IS status notification, 5-14 setting the printer's IP address dynamically, 3-6 setting up web browser-based printing system, 3-10 troubleshooting print-quality problems, 3-10 usage...
User Guide (English)
Page 236
... reports, 5-13 USB, 3-4 using the printer analyzing printer usage, 5-12 using unsupported paper, 4-2 V verifying settings Windows 2000 or later, 3-18 W Warmup Mode, 5-2 warning messages, 6-70 warning symbols, 1-7 watermarks, 4-62 web links information, 2-12 Windows install printer drivers for Windows 2000 or later, 3-13 printing options, 4-32 selecting printing options for an individual job, 4-32 Xerox Support Centre, 2-13 Windows networking adding the printer Windows 2000 or later, 3-14 configuring the printer Windows 2000 or later, 3-16 creating an IPP printer Windows 2000 or later...
... reports, 5-13 USB, 3-4 using the printer analyzing printer usage, 5-12 using unsupported paper, 4-2 V verifying settings Windows 2000 or later, 3-18 W Warmup Mode, 5-2 warning messages, 6-70 warning symbols, 1-7 watermarks, 4-62 web links information, 2-12 Windows install printer drivers for Windows 2000 or later, 3-13 printing options, 4-32 selecting printing options for an individual job, 4-32 Xerox Support Centre, 2-13 Windows networking adding the printer Windows 2000 or later, 3-14 configuring the printer Windows 2000 or later, 3-16 creating an IPP printer Windows 2000 or later...