User Guide (English)
Page 202
...Xerox warranty, service agreement, or Total Satisfaction Guarantee. Phaser® 5550 Printer 6-58 please contact your local representative for details. Light Prints The overall image is not covered by using Draft mode. Possible Causes The paper may be damp. The toner level may be low. Solutions Replace...unsupported paper, transparencies, and other specialty media is lighter than normal. Drum cartridge near end of life. Replace drum cartridge. Print-Quality Problems Print-Quality Problems Your printer is designed to diagnose the problem. The Total Satisfaction Guarantee is ...
...Xerox warranty, service agreement, or Total Satisfaction Guarantee. Phaser® 5550 Printer 6-58 please contact your local representative for details. Light Prints The overall image is not covered by using Draft mode. Possible Causes The paper may be damp. The toner level may be low. Solutions Replace...unsupported paper, transparencies, and other specialty media is lighter than normal. Drum cartridge near end of life. Replace drum cartridge. Print-Quality Problems Print-Quality Problems Your printer is designed to diagnose the problem. The Total Satisfaction Guarantee is ...
User Guide (English)
Page 203
...been received from the paper tray and fan it. Remove the paper from the computer. Phaser® 5550 Printer 6-59 Blank Prints The entire printed page is blank, replace the drum cartridge then reprint the Configuration page. Print a Configuration page. ■ If the Configuration... page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■ If...
...been received from the paper tray and fan it. Remove the paper from the computer. Phaser® 5550 Printer 6-59 Blank Prints The entire printed page is blank, replace the drum cartridge then reprint the Configuration page. Print a Configuration page. ■ If the Configuration... page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■ If...
User Guide (English)
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Print-Quality Problems Possible Causes The drum cartridge may be defective. Printable data from the computer may be corrupted. Solutions Replace the drum cartridge. Phaser® 5550 Printer 6-60 Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Black Prints The entire printed page is black.
Print-Quality Problems Possible Causes The drum cartridge may be defective. Printable data from the computer may be corrupted. Solutions Replace the drum cartridge. Phaser® 5550 Printer 6-60 Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Black Prints The entire printed page is black.
User Guide (English)
Page 205
The transfer roller may be defective or at the end of print deletions that appear across the paper. Replace the drum cartridge. Phaser® 5550 Printer 6-61 Solutions Remove and re-install the drum cartridge. Replace the transfer roller (in the maintenance kit). Horizontal Line Deletions There are areas of its life. The drum cartridge may be installed correctly. Print-Quality Problems Possible Causes The drum cartridge may not be defective.
The transfer roller may be defective or at the end of print deletions that appear across the paper. Replace the drum cartridge. Phaser® 5550 Printer 6-61 Solutions Remove and re-install the drum cartridge. Replace the transfer roller (in the maintenance kit). Horizontal Line Deletions There are areas of its life. The drum cartridge may be installed correctly. Print-Quality Problems Possible Causes The drum cartridge may not be defective.
User Guide (English)
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Solutions Replace the paper. Vertical Line Deletions There are areas of its life. Replace the drum cartridge. Phaser® 5550 Printer 6-62 The transfer roller may be defective with creases, folds, etc. Replace the transfer roller (in the maintenance kit). Print-Quality Problems Possible Causes The paper may be defective or at the end of print deletions that form narrow lines. The drum cartridge may be defective.
Solutions Replace the paper. Vertical Line Deletions There are areas of its life. Replace the drum cartridge. Phaser® 5550 Printer 6-62 The transfer roller may be defective with creases, folds, etc. Replace the transfer roller (in the maintenance kit). Print-Quality Problems Possible Causes The paper may be defective or at the end of print deletions that form narrow lines. The drum cartridge may be defective.
User Guide (English)
Page 207
... the toner accumulations. Print several blank sheets of paper to remove the toner accumulations. Phaser® 5550 Printer 6-63 Possible Causes Solutions The paper path may be defective or at the end of its life. Replace the drum cartridge. The drum cartridge may be defective. The fuser may be defective or at the end of...
... the toner accumulations. Print several blank sheets of paper to remove the toner accumulations. Phaser® 5550 Printer 6-63 Possible Causes Solutions The paper path may be defective or at the end of its life. Replace the drum cartridge. The drum cartridge may be defective. The fuser may be defective or at the end of...
User Guide (English)
Page 208
Replace the transfer roller (in the maintenance kit). The transfer roller may be defective. Replace the fuser (in the maintenance kit). Phaser® 5550 Printer 6-64 The fuser may be defective. The drum cartridge may be defective. Print several blank sheets of paper to remove the toner accumulations. Possible Causes Solutions The paper path may be contaminated with toner. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page. Replace the drum cartridge.
Replace the transfer roller (in the maintenance kit). The transfer roller may be defective. Replace the fuser (in the maintenance kit). Phaser® 5550 Printer 6-64 The fuser may be defective. The drum cartridge may be defective. Print several blank sheets of paper to remove the toner accumulations. Possible Causes Solutions The paper path may be contaminated with toner. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page. Replace the drum cartridge.
User Guide (English)
Page 210
... Verify that the paper is correctly loaded in the appropriate tray. Replace the paper. The drum cartridge may be in poor condition. Phaser® 5550 Printer 6-66 The paper may be damp. Replace the drum cartridge. Wrinkled Prints The pages are wrinkled, creased, or torn. Replace the paper. Print-Quality Problems Possible Causes The paper is blurred...
... Verify that the paper is correctly loaded in the appropriate tray. Replace the paper. The drum cartridge may be in poor condition. Phaser® 5550 Printer 6-66 The paper may be damp. Replace the drum cartridge. Wrinkled Prints The pages are wrinkled, creased, or torn. Replace the paper. Print-Quality Problems Possible Causes The paper is blurred...
User Guide (English)
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Random or Spot Deletions Areas of its life. Replace the paper. Print-Quality Problems Possible Causes The paper may be damp. Solutions Replace the paper. Replace the drum cartridge. The drum cartridge may be in poor condition. The paper may be defective or at the end of the print are extremely light or missing. Phaser® 5550 Printer 6-67
Random or Spot Deletions Areas of its life. Replace the paper. Print-Quality Problems Possible Causes The paper may be damp. Solutions Replace the paper. Replace the drum cartridge. The drum cartridge may be in poor condition. The paper may be defective or at the end of the print are extremely light or missing. Phaser® 5550 Printer 6-67
User Guide (English)
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... to Replace drum cartridge drum cartridge transfer roller drum cartridge fuser Different supplies may create print defects with similar measurements. Replace the drum cartridge (do not discard the packaging). 2. Replace the maintenance kit (fuser and transfer roller). 3. c. Phaser® 5550 Printer 6-68 If the problem continues: a. b. If the problem continues, contact your local reseller or go to www.xerox.com...
... to Replace drum cartridge drum cartridge transfer roller drum cartridge fuser Different supplies may create print defects with similar measurements. Replace the drum cartridge (do not discard the packaging). 2. Replace the maintenance kit (fuser and transfer roller). 3. c. Phaser® 5550 Printer 6-68 If the problem continues: a. b. If the problem continues, contact your local reseller or go to www.xerox.com...
User Guide (English)
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... local representative for details. Consumables Consumables for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from the printer's control panel, from CentreWare IS, or print ...or visit the Xerox web site at www.xerox.com/office/5550supplies. Replacements may significantly reduce the life of parts or kits. Phaser® 5550 Printer 7-3 When the control panel prompts you that you have a limited life requiring periodic replacement. The Xerox Warranty, Service Agreements...
... local representative for details. Consumables Consumables for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from the printer's control panel, from CentreWare IS, or print ...or visit the Xerox web site at www.xerox.com/office/5550supplies. Replacements may significantly reduce the life of parts or kits. Phaser® 5550 Printer 7-3 When the control panel prompts you that you have a limited life requiring periodic replacement. The Xerox Warranty, Service Agreements...