Service Manual
Page 9
... outlet. Warning: Do not touch any electrical component unless you may power down the printer during an emergency. The Fuser Assembly is easily accessible during servicing so that you are instructed to do so by a service procedure. viii Phaser 4400 Laser Printer Service Manual Servicing Electrical Components Before starting any service procedure, switch off the...
... outlet. Warning: Do not touch any electrical component unless you may power down the printer during an emergency. The Fuser Assembly is easily accessible during servicing so that you are instructed to do so by a service procedure. viii Phaser 4400 Laser Printer Service Manual Servicing Electrical Components Before starting any service procedure, switch off the...
Service Manual
Page 15
... Procedure 5-1 FRU Disassembly 6-1 List of Procedures 6-1 Covers and Trays 6-6 Tray 1 6-18 Paper Feed (Tray 1 6-28 Paper Feed (MPT 6-44 Paper Transportation 6-57 Exit Assembly and Fuser 6-65 Xerographics 6-79 Main Drive 6-84 Electrical 6-87 Stacker 6-101 Optional Paper Feeder 6-120 Duplex Unit 6-141 Envelope Feeder 6-157 Parts Lists 7-1 Parts List Index... 8-5 The Paper Path 8-11 Drive Flow 8-14 Engine Logic Board and Front Panel Functions 8-22 Image Processor Board 8-22 Power Supplies 8-23 Interlocks 8-24 xiv Phaser 4400 Laser Printer Service Manual
... Procedure 5-1 FRU Disassembly 6-1 List of Procedures 6-1 Covers and Trays 6-6 Tray 1 6-18 Paper Feed (Tray 1 6-28 Paper Feed (MPT 6-44 Paper Transportation 6-57 Exit Assembly and Fuser 6-65 Xerographics 6-79 Main Drive 6-84 Electrical 6-87 Stacker 6-101 Optional Paper Feeder 6-120 Duplex Unit 6-141 Envelope Feeder 6-157 Parts Lists 7-1 Parts List Index... 8-5 The Paper Path 8-11 Drive Flow 8-14 Engine Logic Board and Front Panel Functions 8-22 Image Processor Board 8-22 Power Supplies 8-23 Interlocks 8-24 xiv Phaser 4400 Laser Printer Service Manual
Service Manual
Page 16
Laser Control 8-25 Fuser Control 8-26 Erase Cycle 8-28 Fan Control 8-28 Duplex Printing 8-29 Envelope Feeder 8-33 Stacker 8-37 Option Feeder Assembly 8-42 Wiring Data 9-1 Section Contents 9-1 Introduction 9-2 Base Engine Wiring Data 9-4 550-Sheet Feeder 9-22 Duplex Unit 9-26 Stacker 9-31 Envelope Feeder 9-37 Phaser 4400 Laser Printer Service Manual xv
Laser Control 8-25 Fuser Control 8-26 Erase Cycle 8-28 Fan Control 8-28 Duplex Printing 8-29 Envelope Feeder 8-33 Stacker 8-37 Option Feeder Assembly 8-42 Wiring Data 9-1 Section Contents 9-1 Introduction 9-2 Base Engine Wiring Data 9-4 550-Sheet Feeder 9-22 Duplex Unit 9-26 Stacker 9-31 Envelope Feeder 9-37 Phaser 4400 Laser Printer Service Manual xv
Service Manual
Page 20
If the memory does not meet the following specifications, it has a 64-Mbyte DIMM installed. Repackaging Kit: part number 065-0606-00 Phaser 4400 Laser Printer Service Manual 1-3 I PC133 DRAM Standard I 144-Pin SODIMM I Serial Presence Detect I 3.3 Volt Monitoring Consumables The status of memory,... 420 g. (.9 lbs.) Maintenance Kit (includes Fuser, Transfer Roller, and nine rollers for order from the local Customer Support Center. Replaceable Items Print Life Print Cartridge (rated at 5% image coverage of memory to be returned to Xerox and the customer has not saved the shipping ...
If the memory does not meet the following specifications, it has a 64-Mbyte DIMM installed. Repackaging Kit: part number 065-0606-00 Phaser 4400 Laser Printer Service Manual 1-3 I PC133 DRAM Standard I 144-Pin SODIMM I Serial Presence Detect I 3.3 Volt Monitoring Consumables The status of memory,... 420 g. (.9 lbs.) Maintenance Kit (includes Fuser, Transfer Roller, and nine rollers for order from the local Customer Support Center. Replaceable Items Print Life Print Cartridge (rated at 5% image coverage of memory to be returned to Xerox and the customer has not saved the shipping ...
Service Manual
Page 23
...550-sheet additional input capacity when used in conjunction with offset capability. Fuser 4. I Stores fonts, forms, etc. Envelope Feeder 97S02879 Provides dedicated envelope feed. 1-6 Phaser 4400 Laser Printer Service Manual Stacker 97S02881 Adds 500 sheet output capacity with the 550-...sheet Paper Tray. Print Cartridge 2. Rear door (shown open) Printer Options The following customer-installed options are available...
...550-sheet additional input capacity when used in conjunction with offset capability. Fuser 4. I Stores fonts, forms, etc. Envelope Feeder 97S02879 Provides dedicated envelope feed. 1-6 Phaser 4400 Laser Printer Service Manual Stacker 97S02881 Adds 500 sheet output capacity with the 550-...sheet Paper Tray. Print Cartridge 2. Rear door (shown open) Printer Options The following customer-installed options are available...
Service Manual
Page 34
... Phaser 4400 Laser Printer Service Manual 1-17 Xerox Branded Paper Item Plain Paper Xerox Premier 80 Xerox Premier 80 Xerox 4024 DP statement Xerox 4024 DP Xerox 4024 DP folio Xerox 4024 DP legal Transparencies Xerox 3M Type L transparencies Xerox Clear transparencies Labels Xerox A4 24-up label Xerox Multi...3R725 3R727 3R91334 3R4446 3R96178 3R12051 Replaceable Items Item Standard-Capacity Print Cartridge High-Capacity Print Cartridge Maintenance Kit Contains: a Fuser Cartridge, 1 Transfer Roll, and 9 Feed Rollers. s4400_353 Paper Tips Page 3 of 3 Part Number 113R00627 113R00628 ...
... Phaser 4400 Laser Printer Service Manual 1-17 Xerox Branded Paper Item Plain Paper Xerox Premier 80 Xerox Premier 80 Xerox 4024 DP statement Xerox 4024 DP Xerox 4024 DP folio Xerox 4024 DP legal Transparencies Xerox 3M Type L transparencies Xerox Clear transparencies Labels Xerox A4 24-up label Xerox Multi...3R725 3R727 3R91334 3R4446 3R96178 3R12051 Replaceable Items Item Standard-Capacity Print Cartridge High-Capacity Print Cartridge Maintenance Kit Contains: a Fuser Cartridge, 1 Transfer Roll, and 9 Feed Rollers. s4400_353 Paper Tips Page 3 of 3 Part Number 113R00627 113R00628 ...
Service Manual
Page 35
... a cold start (22° C / 71.6° F ambient temperature) to READY TO PRINT within 70 seconds. 1-18 Phaser 4400 Laser Printer Service Manual Medium setting Range: 194-209°C/ 381-408°F High - Heat and pressure 600/1200 dots per inch (...dpi), switchable at 5 mW output @ 780 nm Fusing System - Functional Specifications Characteristic Printing process Resolution / Addressability Operating Modes Continuous Operating Printing Speed Fuser...
... a cold start (22° C / 71.6° F ambient temperature) to READY TO PRINT within 70 seconds. 1-18 Phaser 4400 Laser Printer Service Manual Medium setting Range: 194-209°C/ 381-408°F High - Heat and pressure 600/1200 dots per inch (...dpi), switchable at 5 mW output @ 780 nm Fusing System - Functional Specifications Characteristic Printing process Resolution / Addressability Operating Modes Continuous Operating Printing Speed Fuser...
Service Manual
Page 36
...-95° F @ 15-80% Relative Humidity with no condensation present Severe condition: 1 month maximum at -20 to -50° C / -4 to the Fuser assembly in accordance with BAM Standard. Phaser 4400 Laser Printer Service Manual 1-19 Electrical Specifications Characteristic Power supply Power consumption Specification 120 VAC (98-140 VAC) 50/60 Hz (47 Hz - 63...
...-95° F @ 15-80% Relative Humidity with no condensation present Severe condition: 1 month maximum at -20 to -50° C / -4 to the Fuser assembly in accordance with BAM Standard. Phaser 4400 Laser Printer Service Manual 1-19 Electrical Specifications Characteristic Power supply Power consumption Specification 120 VAC (98-140 VAC) 50/60 Hz (47 Hz - 63...
Service Manual
Page 40
... you have switched OFF the printer power for the Fuser to cool before you must follow the instructions for continuity at all times. This is followed by a question. I If the printer is fixed or resolved. 2. When a procedure instructs you to take voltage readings or test for a "Yes" reply. Phaser 4400 Laser Printer Service Manual 2-3 Procedures Using...
... you have switched OFF the printer power for the Fuser to cool before you must follow the instructions for continuity at all times. This is followed by a question. I If the printer is fixed or resolved. 2. When a procedure instructs you to take voltage readings or test for a "Yes" reply. Phaser 4400 Laser Printer Service Manual 2-3 Procedures Using...
Service Manual
Page 43
...E2-13 15 E2-0E 16 E2-1E 17 E6-1 18 E6-2 19 PSE-1 20 E3-1 21 E3-2 22 E7-0 2-6 Phaser 4400 Laser Printer Service Manual These numeric codes are used only in the Usage Profile, the numeric codes are displayed on page 2-11. in the ...Engine Error Log (Item 262). Fault History Codes for Engine Errors Fault Error History Code 0 Fan Failure (U5) 1 Fuser Failure (U4) 2 Motor Failure (U1) 3 IOT NVM Failure (U6) 4 Stacker Failure (E9) 5 Laser failure (U2) Fault History Code Error 6 Tray 2/3 Failure (E11) 7 Tray 1 Failure (C3) 8 Tray 2 Failure (C3)...
...E2-13 15 E2-0E 16 E2-1E 17 E6-1 18 E6-2 19 PSE-1 20 E3-1 21 E3-2 22 E7-0 2-6 Phaser 4400 Laser Printer Service Manual These numeric codes are used only in the Usage Profile, the numeric codes are displayed on page 2-11. in the ...Engine Error Log (Item 262). Fault History Codes for Engine Errors Fault Error History Code 0 Fan Failure (U5) 1 Fuser Failure (U4) 2 Motor Failure (U1) 3 IOT NVM Failure (U6) 4 Stacker Failure (E9) 5 Laser failure (U2) Fault History Code Error 6 Tray 2/3 Failure (E11) 7 Tray 1 Failure (C3) 8 Tray 2 Failure (C3)...
Service Manual
Page 45
... Feeder Presence Duplex Unit Presence Stacker Unit Presence 2-8 Phaser 4400 Laser Printer Service Manual Tests print engine component functions. PostScript NVRAM Reset Tray 2 Low... Feeder Clutch Duplex Engine NVRAM Adjustments: Perform NVRAM adjustments essential to be damaged by Xerox service personnel and authorized service providers. Motors/Fan Test: Test the functionality for trays...241; Toner Sensor Developer Bias AC Registration Sensor Developer Bias DC Exit Sensor (Fuser) Charge Roll AC Duplex Sensor Charge Roll DC Stacker Sensor Stacker Full Sensor...
... Feeder Presence Duplex Unit Presence Stacker Unit Presence 2-8 Phaser 4400 Laser Printer Service Manual Tests print engine component functions. PostScript NVRAM Reset Tray 2 Low... Feeder Clutch Duplex Engine NVRAM Adjustments: Perform NVRAM adjustments essential to be damaged by Xerox service personnel and authorized service providers. Motors/Fan Test: Test the functionality for trays...241; Toner Sensor Developer Bias AC Registration Sensor Developer Bias DC Exit Sensor (Fuser) Charge Roll AC Duplex Sensor Charge Roll DC Stacker Sensor Stacker Full Sensor...
Service Manual
Page 46
...374°F 8F 200°C / 392°F 85 210°C / 410°F 7C 220°C / 428°F 72 230°C / 446°F Phaser 4400 Laser Printer Service Manual 2-9 Note: If you moved past the digit you are shown in hex values. when you back to move or scroll the highlight up...lists the temperatures that correspond to enter the selection. After you enter Service Diagnostics, the Up and Down keys allow you select Read Fuser Temperature from the General Status menu, the temperature is presented in Front Panel Configuration on the Front Panel provide the user interface for...
...374°F 8F 200°C / 392°F 85 210°C / 410°F 7C 220°C / 428°F 72 230°C / 446°F Phaser 4400 Laser Printer Service Manual 2-9 Note: If you moved past the digit you are shown in hex values. when you back to move or scroll the highlight up...lists the temperatures that correspond to enter the selection. After you enter Service Diagnostics, the Up and Down keys allow you select Read Fuser Temperature from the General Status menu, the temperature is presented in Front Panel Configuration on the Front Panel provide the user interface for...
Service Manual
Page 48
... Low. Front Panel Fatal Error Messages and Codes Tray 2 or 3 Failure. Code: U2 Fuser Failure. Open Tray [#] and Front Cover. Open Rear Cover To Clear. Replace Print Cartridge. Printer Option Errors Install or Reseat the Duplex Unit. C3-[#]E Tray [#] Paper is Full. No... Errors Load Tray [#] with [paper size] [paper type]. Unload Paper. Code: E11 Main Motor Failure. Printer Error Messages Index of Life. Code: Jam E2-## Jam at Front; Code: U4 Phaser 4400 Laser Printer Service Manual Page 2-18 2-21 2-22 2-23 2-25 2-27 2-29 2-30 2-31 2-33 2-34 ...
... Low. Front Panel Fatal Error Messages and Codes Tray 2 or 3 Failure. Code: U2 Fuser Failure. Open Tray [#] and Front Cover. Open Rear Cover To Clear. Replace Print Cartridge. Printer Option Errors Install or Reseat the Duplex Unit. C3-[#]E Tray [#] Paper is Full. No... Errors Load Tray [#] with [paper size] [paper type]. Unload Paper. Code: E11 Main Motor Failure. Printer Error Messages Index of Life. Code: Jam E2-## Jam at Front; Code: U4 Phaser 4400 Laser Printer Service Manual Page 2-18 2-21 2-22 2-23 2-25 2-27 2-29 2-30 2-31 2-33 2-34 ...
Service Manual
Page 50
...Cover to Jam at Front; Go to Clear. Registration Sensor did not actuate within time after arrival at Stacker; Go to Clear. Open Printer Rear Cover. on page 2-23. Open Front Cover to Jam At Exit; Open Rear Cover To Clear. E6-1: Stacker Jam E6-2:... Path. Open Rear Cover. Stacker Sensor on at power-on at Front; Phaser 4400 Laser Printer Service Manual 2-13 on page 2-25. Open Stacker Rear Door. Go to Stacker Sensor. 1. Open Both Rear Covers to Fuser sensor after actuation of the Help information displayed when you press i. E3-2: ...
...Cover to Jam at Front; Go to Clear. Registration Sensor did not actuate within time after arrival at Stacker; Go to Clear. Open Printer Rear Cover. on page 2-23. Open Front Cover to Jam At Exit; Open Rear Cover To Clear. E6-1: Stacker Jam E6-2:... Path. Open Rear Cover. Stacker Sensor on at power-on at Front; Phaser 4400 Laser Printer Service Manual 2-13 on page 2-25. Open Stacker Rear Door. Go to Stacker Sensor. 1. Open Both Rear Covers to Fuser sensor after actuation of the Help information displayed when you press i. E3-2: ...
Service Manual
Page 54
... displayed when you press i. I High Temperature trouble/Power off (Heat rod is on /Power off (Fuser temperature rises above the set temperature after the Fuser warm-up does not complete within 110 seconds). Fan Failure Power Off Now Press i. Go to Engine ...Fan Failure; Front Panel Diagnostic Message Message Error Description Troubleshooting Procedure Fuser Failure Press i. Go to be open). on . 2. Check the Main Fan. Power Off and On. Power Off Now. on page 2-50). Write Error detected. on page 2-49. Phaser 4400 Laser Printer Service Manual 2-17
... displayed when you press i. I High Temperature trouble/Power off (Heat rod is on /Power off (Fuser temperature rises above the set temperature after the Fuser warm-up does not complete within 110 seconds). Fan Failure Power Off Now Press i. Go to Engine ...Fan Failure; Front Panel Diagnostic Message Message Error Description Troubleshooting Procedure Fuser Failure Press i. Go to be open). on . 2. Check the Main Fan. Power Off and On. Power Off Now. on page 2-50). Write Error detected. on page 2-49. Phaser 4400 Laser Printer Service Manual 2-17
Service Manual
Page 60
... on page 3-20). Open the Front Cover and remove the Print nents and Cartridge. 3. Go to step 4. Remove Fuser. 2. components as necessary. 6 1. Jam at power-on page 6-89). Switch the printer power OFF. Check for contamination, paper scraps, or other obstructions. Go to step 3. Replace with Go to step ...Board (RRP check. 9.3 on . Go to step 5. Check the Registration Sensor (Registration Sensor If the Follow the on page 3-20). Rotate the Fuser Gear. Phaser 4400 Laser Printer Service Manual 2-23 Scroll to contact the Feed Roller?
... on page 3-20). Open the Front Cover and remove the Print nents and Cartridge. 3. Go to step 4. Remove Fuser. 2. components as necessary. 6 1. Jam at power-on page 6-89). Switch the printer power OFF. Check for contamination, paper scraps, or other obstructions. Go to step 3. Replace with Go to step ...Board (RRP check. 9.3 on . Go to step 5. Check the Registration Sensor (Registration Sensor If the Follow the on page 3-20). Rotate the Fuser Gear. Phaser 4400 Laser Printer Service Manual 2-23 Scroll to contact the Feed Roller?
Service Manual
Page 61
Reinstall the Fuser. Enter Service Diagnostics, select Clutch Tests, and press OK. Can you hear the Registration Clutch energize? 7 1. Go to test the Exit Sensor. Select Motor+Registration ... Exit Sensor working correctly? Select Engine Test Print and press OK. 12. Registration 3. Go to step 11. Go to 2. Replace the Fuser Assembly (RRP 6.2 on page 6-65). 2-24 Phaser 4400 Laser Printer Service Manual When the error code appears, inspect the position of contamination? Does the lead edge of the paper pass between the...
Reinstall the Fuser. Enter Service Diagnostics, select Clutch Tests, and press OK. Can you hear the Registration Clutch energize? 7 1. Go to test the Exit Sensor. Select Motor+Registration ... Exit Sensor working correctly? Select Engine Test Print and press OK. 12. Registration 3. Go to step 11. Go to 2. Replace the Fuser Assembly (RRP 6.2 on page 6-65). 2-24 Phaser 4400 Laser Printer Service Manual When the error code appears, inspect the position of contamination? Does the lead edge of the paper pass between the...
Service Manual
Page 62
...and is within a specified time from Tray 1. Go to the home position when released? Print. 2. Check the Exit Sensor Actuator. Phaser 4400 Laser Printer Service Manual 2-25 E4-3: Custom paper late off the Exit Sensor within specification. Exit Jam Troubleshooting Procedure Step Actions and Questions Yes ... Procedure (cont'd.) Step Actions and Questions Yes No 13 Inspect paper path between Transport Chute Assembly Replace the Replace the and the Fuser Assembly. Jam At Exit; I If Custom Mode is there paper on page 6-66). I The paper is the paper within ...
...and is within a specified time from Tray 1. Go to the home position when released? Print. 2. Check the Exit Sensor Actuator. Phaser 4400 Laser Printer Service Manual 2-25 E4-3: Custom paper late off the Exit Sensor within specification. Exit Jam Troubleshooting Procedure Step Actions and Questions Yes ... Procedure (cont'd.) Step Actions and Questions Yes No 13 Inspect paper path between Transport Chute Assembly Replace the Replace the and the Fuser Assembly. Jam At Exit; I If Custom Mode is there paper on page 6-66). I The paper is the paper within ...
Service Manual
Page 63
...? Does the Exit Motor rotate? 8 Do the Exit Rollers and Pinch Rollers (on the Rear Cover) rotate smoothly? 9 Check the Fuser Assembly for contamination or obstructions. Clean or replace the Face Up Chute Assembly as necessary (PL 7.1 on page 7-4). Replace the Exit Rollers...Engine Logic Board (RRP 9.3 on page 6-89). Go to step 9. Go to Exit Sensor on page 6-65). 2-26 Phaser 4400 Laser Printer Service Manual Go to Exit Sensor (Fuser) and press OK. 3. Replace the Engine Logic Board (RRP 9.3 on page 6-89). Exit Jam Troubleshooting Procedure (cont'd.) ...
...? Does the Exit Motor rotate? 8 Do the Exit Rollers and Pinch Rollers (on the Rear Cover) rotate smoothly? 9 Check the Fuser Assembly for contamination or obstructions. Clean or replace the Face Up Chute Assembly as necessary (PL 7.1 on page 7-4). Replace the Exit Rollers...Engine Logic Board (RRP 9.3 on page 6-89). Go to step 9. Go to Exit Sensor on page 6-65). 2-26 Phaser 4400 Laser Printer Service Manual Go to Exit Sensor (Fuser) and press OK. 3. Replace the Engine Logic Board (RRP 9.3 on page 6-89). Exit Jam Troubleshooting Procedure (cont'd.) ...
Service Manual
Page 73
...page 6-89). Go to Duplex Unit Presence and press OK. Replace the Duplex Harness Assembly, J32/P341 (RRP 9.12, page 6-99). 2-36 Phaser 4400 Laser Printer Service Manual Problem instructions included with the unit present, and "Not Installed" without the unit present? 3 Check the wiring harnesses. Does the warning...the problem persists, replace the Engine Logic Board (RRP 9.3 on page 6-89). Indicates that the parts that make up the Maintenance Kit (Fuser, Transfer Roller, Feed and Retard Rollers) are nearing the end of Life. solved. Install or Reseat the Duplex Unit. (E9-1: Duplex ...
...page 6-89). Go to Duplex Unit Presence and press OK. Replace the Duplex Harness Assembly, J32/P341 (RRP 9.12, page 6-99). 2-36 Phaser 4400 Laser Printer Service Manual Problem instructions included with the unit present, and "Not Installed" without the unit present? 3 Check the wiring harnesses. Does the warning...the problem persists, replace the Engine Logic Board (RRP 9.3 on page 6-89). Indicates that the parts that make up the Maintenance Kit (Fuser, Transfer Roller, Feed and Retard Rollers) are nearing the end of Life. solved. Install or Reseat the Duplex Unit. (E9-1: Duplex ...