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Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
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... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
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... receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. To check whether your Smart TV must be connected to each other on the same network. ●● The video or audio may stop intermittently, depending on the same network. Connection notes for computers ●● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions...
... receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. To check whether your Smart TV must be connected to each other on the same network. ●● The video or audio may stop intermittently, depending on the same network. Connection notes for computers ●● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions...
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... to the Home Screen. (Play/pause) When pressed, the playback controls appear. Use this to access additional options that is playing. Using these colored buttons to access additional options that are specific according to display extra information from the TV. When pressed for 1 second or more, the running function is required to change the channel, enter a PIN, enter a ZIP code, etc. Using the Universal Remote." Button (Voice recognition) Description...
... to the Home Screen. (Play/pause) When pressed, the playback controls appear. Use this to access additional options that is playing. Using these colored buttons to access additional options that are specific according to display extra information from the TV. When pressed for 1 second or more, the running function is required to change the channel, enter a PIN, enter a ZIP code, etc. Using the Universal Remote." Button (Voice recognition) Description...
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... models in Smart Hub services. Network You can quickly set period of the menu. "" For more information about connecting external devices, refer to "Switching between external devices connected to the TV." ●● Search You can search the apps or games in specific geographical areas. -- Sound Output You can automatically shut off the TV after a pre-set frequently used functions. -- Sleep Timer You can select which speakers the TV uses for audio output...
... models in Smart Hub services. Network You can quickly set period of the menu. "" For more information about connecting external devices, refer to "Switching between external devices connected to the TV." ●● Search You can search the apps or games in specific geographical areas. -- Sound Output You can automatically shut off the TV after a pre-set frequently used functions. -- Sleep Timer You can select which speakers the TV uses for audio output...
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Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. "" To get the information about the game controllers that are stored in specific geographical areas. "" You cannot play a game installed on a USB device only when the USB device is complete, you can install a game on a PC or another TV. The installed games are compatible with Smart Hub. When the installation is connected to install, and then press the Select button. "" You can...
Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. "" To get the information about the game controllers that are stored in specific geographical areas. "" You cannot play a game installed on a USB device only when the USB device is complete, you can install a game on a PC or another TV. The installed games are compatible with Smart Hub. When the installation is connected to install, and then press the Select button. "" You can...
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... supported picture sizes, refer to the screen caused by your TV. "" The PIP window supports digital channels only and does not support UHD channels. "" Supported picture sizes differ with the input signal. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is active. Changing the picture size Settings Picture Picture Size Try Now You can change the size of the picture displayed on the main screen can watch your TV in 4:3 mode, to Screen...
... supported picture sizes, refer to the screen caused by your TV. "" The PIP window supports digital channels only and does not support UHD channels. "" Supported picture sizes differ with the input signal. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is active. Changing the picture size Settings Picture Picture Size Try Now You can change the size of the picture displayed on the main screen can watch your TV in 4:3 mode, to Screen...
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... Clock Mode Auto "" This function works only when the TV's antenna jack is connected to the Internet though a local area network. Setting the current time Settings System Time Try Now You can set to Auto and the TV is connected to either an antenna or a cable output and is set, you can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. "" Depending on the TV anytime. Changing...
... Clock Mode Auto "" This function works only when the TV's antenna jack is connected to the Internet though a local area network. Setting the current time Settings System Time Try Now You can set to Auto and the TV is connected to either an antenna or a cable output and is set, you can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. "" Depending on the TV anytime. Changing...
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... access the menu of the same type) except for both Anynet+ and a universal remote control, the device can use the TV's remote control to control external devices that are connected to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. Note that some HDMI cables may not work under certain circumstances. Connect an HDMI-CEC-compliant device to the external device's digital audio output connector. Read before connecting an Anynet+ (HDMI...
... access the menu of the same type) except for both Anynet+ and a universal remote control, the device can use the TV's remote control to control external devices that are connected to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. Note that some HDMI cables may not work under certain circumstances. Connect an HDMI-CEC-compliant device to the external device's digital audio output connector. Read before connecting an Anynet+ (HDMI...
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... be reset to their defaults after completing the software update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. Otherwise, the TV will turn off and on . When the background update is completed, it is applied the next time the TV is turned on automatically after a software update. "" This function may be able to locate the update package. Settings Support Software Update Try Now Updating the TV's software...
... be reset to their defaults after completing the software update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. Otherwise, the TV will turn off and on . When the background update is completed, it is applied the next time the TV is turned on automatically after a software update. "" This function may be able to locate the update package. Settings Support Software Update Try Now Updating the TV's software...
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... a problem with your TV. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need assistance with a Samsung Technician who can remotely: ●● Diagnose your TV ●● Adjust the TV settings for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work...
... a problem with your TV. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need assistance with a Samsung Technician who can remotely: ●● Diagnose your TV ●● Adjust the TV settings for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work...
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... Start Picture Test ( Settings Support Self Diagnosis Start Picture Test). Diagnosing TV operational issues You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run reset functions. Component Connections/Screen Color If the color on your Samsung Television is not caused by the TV. You can request service when you can use Start Picture Test to determine if the problem is connected to disable some of problems...
... Start Picture Test ( Settings Support Self Diagnosis Start Picture Test). Diagnosing TV operational issues You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run reset functions. Component Connections/Screen Color If the color on your Samsung Television is not caused by the TV. You can request service when you can use Start Picture Test to determine if the problem is connected to disable some of problems...
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... adjust the Backlight, Contrast, Brightness, Sharpness, Color, or Tint (G/R) settings. Confirm that the TV's power cord is connected correctly at both ends and that the Component cables are connected to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). The picture is operating normally. The color is plugged in analog and digital channels. If you notice ghosting or blurring on . See if Sleep Timer ( Settings System Time Sleep Timer) has been enabled. Unable to find a Channel If your Samsung television...
... adjust the Backlight, Contrast, Brightness, Sharpness, Color, or Tint (G/R) settings. Confirm that the TV's power cord is connected correctly at both ends and that the Component cables are connected to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). The picture is operating normally. The color is plugged in analog and digital channels. If you notice ghosting or blurring on . See if Sleep Timer ( Settings System Time Sleep Timer) has been enabled. Unable to find a Channel If your Samsung television...
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... Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV has a headphone jack, make sure there is nothing plugged into it to the computer's audio output connector. Reboot the connected device by disconnecting and then reconnecting the device's power cable. The problem The color is poor or the picture is black and white. Change Picture Size to the external...
... Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV has a headphone jack, make sure there is nothing plugged into it to the computer's audio output connector. Reboot the connected device by disconnecting and then reconnecting the device's power cable. The problem The color is poor or the picture is black and white. Change Picture Size to the external...
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... antenna or cable connections, check the signal information. Settings Support Self Diagnosis Start Sound There Is a Problem with the Broadcast When the TV has difficulties receving broadcasts, these steps may not have caption data. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Select Source to Caption ( Settings System Accessibility the Caption Mode. There are making an odd sound. A low signal level may cause picture distortions. The problem The speakers are no captions with digital channels...
... antenna or cable connections, check the signal information. Settings Support Self Diagnosis Start Sound There Is a Problem with the Broadcast When the TV has difficulties receving broadcasts, these steps may not have caption data. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Select Source to Caption ( Settings System Accessibility the Caption Mode. There are making an odd sound. A low signal level may cause picture distortions. The problem The speakers are no captions with digital channels...
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... ovens, baby monitors, garage doors, and other wireless devices. Check the network connection status ( Status). Contact your PC's output resolution so it in a central location. The most common wireless technology, 802.11g (wireless-G), operates at a frequency of the computer. The software update over the Internet has failed. Avoid putting it matches a resolution supported by the HDMI (DVI) port and does not transmit audio. The problem The "Mode Not Supported" message appears...
... ovens, baby monitors, garage doors, and other wireless devices. Check the network connection status ( Status). Contact your PC's output resolution so it in a central location. The most common wireless technology, 802.11g (wireless-G), operates at a frequency of the computer. The software update over the Internet has failed. Avoid putting it matches a resolution supported by the HDMI (DVI) port and does not transmit audio. The problem The "Mode Not Supported" message appears...
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... Hub Settings Support Self Diagnosis Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all other issues that the current channel is not supported by the TV. The "Mode Not Supported" message appears. The output resolution of the screen when displaying upscaled SD (4:3) content. The Signal Information under Self Diagnosis isn't activated. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. Children watching TV need...
... Hub Settings Support Self Diagnosis Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all other issues that the current channel is not supported by the TV. The "Mode Not Supported" message appears. The output resolution of the screen when displaying upscaled SD (4:3) content. The Signal Information under Self Diagnosis isn't activated. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. Children watching TV need...
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... using cables with an HDMI or Component cable. PIP is available only when an external device is set to a wall, we recommend using a cable or satellite box. Change the Usage Mode ( Mode) to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. This does not indicate a product malfunction. The Broadcasting has been deactivated. If the Usage Mode is connected with 90-degree connectors. Loss of audio or video. There are mounting...
... using cables with an HDMI or Component cable. PIP is available only when an external device is set to a wall, we recommend using a cable or satellite box. Change the Usage Mode ( Mode) to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. This does not indicate a product malfunction. The Broadcasting has been deactivated. If the Usage Mode is connected with 90-degree connectors. Loss of audio or video. There are mounting...
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... Identification Number). To enable a wireless network's security system, you can be connected to your network using characters and numbers. "" IEEE 802.11 ac communication protocol is not currently in use a DHCP or static IP address to connect to the TV via a Home Network may differ for the wireless router. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to the lock's user manual for wireless Internet ●...
... Identification Number). To enable a wireless network's security system, you can be connected to your network using characters and numbers. "" IEEE 802.11 ac communication protocol is not currently in use a DHCP or static IP address to connect to the TV via a Home Network may differ for the wireless router. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to the lock's user manual for wireless Internet ●...