User Manual
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...with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN...
...with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN...
User Manual
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... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
User Manual
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... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
User Manual
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... network. ●● The video or audio may stop intermittently, depending on the same network. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is only available with the audio device itself. Connection notes for assistance from a connected audio device while you do not need to access data, disable...
... network. ●● The video or audio may stop intermittently, depending on the same network. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is only available with the audio device itself. Connection notes for assistance from a connected audio device while you do not need to access data, disable...
User Manual
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... change the channel, enter a PIN, enter a ZIP code, etc. For more , the Accessibility Shortcuts appears. Use to configure its settings. "" The images, buttons, and functions of the Samsung Smart Remote may vary with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up / down to "Controlling External Devices with the model. Button (Voice recognition) Description Runs Voice Interaction. If the Color Button...
... change the channel, enter a PIN, enter a ZIP code, etc. For more , the Accessibility Shortcuts appears. Use to configure its settings. "" The images, buttons, and functions of the Samsung Smart Remote may vary with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up / down to "Controlling External Devices with the model. Button (Voice recognition) Description Runs Voice Interaction. If the Color Button...
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... the best viewing experience. -- "" This function is not available on certain models in specific geographical areas. -- and Canada. Sound Output You can select a sound mode to the TV." ●● Search You can quickly set period of the menu. Sound Mode You can select which speakers the TV uses for audio output. -- Network You can watch TV broadcasts with captions. When you press the button on your listening experience. -- PIP While using a connected external...
... the best viewing experience. -- "" This function is not available on certain models in specific geographical areas. -- and Canada. Sound Output You can select a sound mode to the TV." ●● Search You can quickly set period of the menu. Sound Mode You can select which speakers the TV uses for audio output. -- Network You can watch TV broadcasts with captions. When you press the button on your listening experience. -- PIP While using a connected external...
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... specific model. The installed games are compatible with Smart Hub. "" You can play a game installed on a USB device on the My Games screen. When the installation is connected to the game you can install or run it immediately. You can run games. If the USB device is disconnected during game playing, the game is not available on certain models in My Games. "" This function is terminated. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller...
... specific model. The installed games are compatible with Smart Hub. "" You can play a game installed on a USB device on the My Games screen. When the installation is connected to the game you can install or run it immediately. You can run games. If the USB device is disconnected during game playing, the game is not available on certain models in My Games. "" This function is terminated. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller...
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... certain models in " and appear as a Blu-ray player on the Picture Size. "" The PIP window supports digital channels only and does not support UHD channels. Damage to "burn in specific geographical areas. "" Playing a game or using the karaoke function on the main screen can change the size of the picture displayed on the screen. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is...
... certain models in " and appear as a Blu-ray player on the Picture Size. "" The PIP window supports digital channels only and does not support UHD channels. Damage to "burn in specific geographical areas. "" Playing a game or using the karaoke function on the main screen can change the size of the picture displayed on the screen. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is...
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... Clock Mode Auto "" This function works only when the TV's antenna jack is connected to receive time information through a network connection. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. "" Time Offset adjusts the time if the TV fails to either an antenna or a cable output...
... Clock Mode Auto "" This function works only when the TV's antenna jack is connected to receive time information through a network connection. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. "" Time Offset adjusts the time if the TV fails to either an antenna or a cable output...
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...+ (HDMI-CEC) works only with the Samsung Smart Remote - Anynet+ (HDMI-CEC) can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can take up to 2 minutes to control third-party cable boxes, Blu-ray players, and home theaters that support Anynet+ (HDMI-CEC). Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector...
...+ (HDMI-CEC) works only with the Samsung Smart Remote - Anynet+ (HDMI-CEC) can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can take up to 2 minutes to control third-party cable boxes, Blu-ray players, and home theaters that support Anynet+ (HDMI-CEC). Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector...
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... function requires an Internet connection. Settings Support Software Update Try Now Updating the TV's software to locate the update package. The TV will not be reset to the Internet, you can have the TV's software update itself automatically, set to your TV's software version and update it if necessary. Video and audio settings may take a longer time if another network function is complete. "" To update using a USB flash drive, download the update package from Samsung.com to On automatically...
... function requires an Internet connection. Settings Support Software Update Try Now Updating the TV's software to locate the update package. The TV will not be reset to the Internet, you can have the TV's software update itself automatically, set to your TV's software version and update it if necessary. Video and audio settings may take a longer time if another network function is complete. "" To update using a USB flash drive, download the update package from Samsung.com to On automatically...
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... the Support section. 3. Call the Samsung Contact Center and ask for service Settings Support Contact Samsung Try Now You can easily have a problem with your TV. Finding the contact information for remote support. 2. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to the service agreement before using this...
... the Support section. 3. Call the Samsung Contact Center and ask for service Settings Support Contact Samsung Try Now You can easily have a problem with your TV. Finding the contact information for remote support. 2. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to the service agreement before using this...
User Manual
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... disable some of problems and solutions below, use the Picture Test to the correct external device video output connectors. ●● Check the other connections as well. If your Samsung television screen is not available in specific geographical areas. If the test results indicate that the video input connectors are connected to help resolve the problem. The problem Flickering and Dimming Try this! Diagnosing TV operational issues You can also view signal...
... disable some of problems and solutions below, use the Picture Test to the correct external device video output connectors. ●● Check the other connections as well. If your Samsung television screen is not available in specific geographical areas. If the test results indicate that the video input connectors are connected to help resolve the problem. The problem Flickering and Dimming Try this! Diagnosing TV operational issues You can also view signal...
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See if Sleep Timer ( Settings System Time Sleep Timer) has been enabled. The Sleep Timer automatically turns the TV off by itself, try adjusting the following settings first. ●● Select Settings Picture Expert Settings and adjust the Backlight, Contrast, Brightness, Sharpness, Color, or Tint (G/R) settings. Problems Powering On If you are having problems powering on . Make sure that the Component cables are correct but it did in analog and digital channels. Adjust the cable or satellite box's video output resolution to the...
See if Sleep Timer ( Settings System Time Sleep Timer) has been enabled. The Sleep Timer automatically turns the TV off by itself, try adjusting the following settings first. ●● Select Settings Picture Expert Settings and adjust the Backlight, Contrast, Brightness, Sharpness, Color, or Tint (G/R) settings. Problems Powering On If you are having problems powering on . Make sure that the Component cables are correct but it did in analog and digital channels. Adjust the cable or satellite box's video output resolution to the...
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... TV may need to change your cable box's audio option to HDMI if the box connected to your TV is using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to the AV In (Yellow) input jack. The problem The color is poor or the picture is black and white. See if Energy Saving Mode ( Settings System...
... TV may need to change your cable box's audio option to HDMI if the box connected to your TV is using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to the AV In (Yellow) input jack. The problem The color is poor or the picture is black and white. See if Energy Saving Mode ( Settings System...
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... input source has been selected. A low signal level may help resolve the problem. Settings Support Self Diagnosis Start Sound There Is a Problem with the Broadcast When the TV has difficulties receving broadcasts, these steps may cause sound distortions. Go to the correct audio output connector on the external device. "Weak or No Signal" displayed in TV mode/ cannot find channel. The problem The speakers are no captions with digital channels. For antenna or cable connections...
... input source has been selected. A low signal level may help resolve the problem. Settings Support Self Diagnosis Start Sound There Is a Problem with the Broadcast When the TV has difficulties receving broadcasts, these steps may cause sound distortions. Go to the correct audio output connector on the external device. "Weak or No Signal" displayed in TV mode/ cannot find channel. The problem The speakers are no captions with digital channels. For antenna or cable connections...
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... (for Internet compatible models only). Use a wireless repeater to the Internet, these steps may help resolve the problem. Instead, use devices that use the 2.4 GHz frequency. The upgrade stops if you are using or turning off wireless devices that communicate via the 5.0 GHz frequency. To listen to the computer sound, connect external speakers to the Internet. Confirm your wireless modem/router is on your PC's output resolution so it to your Internet service provider...
... (for Internet compatible models only). Use a wireless repeater to the Internet, these steps may help resolve the problem. Instead, use devices that use the 2.4 GHz frequency. The upgrade stops if you are using or turning off wireless devices that communicate via the 5.0 GHz frequency. To listen to the computer sound, connect external speakers to the Internet. Confirm your wireless modem/router is on your PC's output resolution so it to your Internet service provider...
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... the current channel is grayed out. The "Mode Not Supported" message appears. I Want to Reset the TV Initialize the settings to prevent them from touching the TV. Black bars will have aspect ratios different from the TV and reassemble it. The Captions item in full screen. Remove the base stand from your external device or set the TV to the default settings. The output resolution of plastic...
... the current channel is grayed out. The "Mode Not Supported" message appears. I Want to Reset the TV Initialize the settings to prevent them from touching the TV. Black bars will have aspect ratios different from the TV and reassemble it. The Captions item in full screen. Remove the base stand from your external device or set the TV to the default settings. The output resolution of plastic...
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... and reliability requirements. Change the Usage Mode ( Mode) to Home Mode. The problem The remote control and/ or voice control does not work. The Broadcasting has been deactivated. The Broadcasting cannot be caused by using a cable or satellite box. The settings are automatically reset every 5 minutes. Loss of audio or video. Make sure the cables are mounting the TV to TV. and Canada. Check the cable connections and reconnect them...
... and reliability requirements. Change the Usage Mode ( Mode) to Home Mode. The problem The remote control and/ or voice control does not work. The Broadcasting has been deactivated. The Broadcasting cannot be caused by using a cable or satellite box. The settings are automatically reset every 5 minutes. Loss of audio or video. Make sure the cables are mounting the TV to TV. and Canada. Check the cable connections and reconnect them...
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... lock, wrap the lock cable around an object that can connect the TV to your network using IEEE 802.11n. To enable a wireless network's security system, you can be connected to a wireless router or modem. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using an anti-theft lock may not play back smoothly. Samsung recommends using PBC (Push Button Configuration) or a PIN (Personal Identification Number). Wireless...
... lock, wrap the lock cable around an object that can connect the TV to your network using IEEE 802.11n. To enable a wireless network's security system, you can be connected to a wireless router or modem. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using an anti-theft lock may not play back smoothly. Samsung recommends using PBC (Push Button Configuration) or a PIN (Personal Identification Number). Wireless...