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connection. 3. Select OK. NNIf the automatic process cannot find NNIf the connection process fails, check the LAN port connection. When the connection has been verified, the "You are connected to the Internet. If you have any problems using online services, please contact your Internet Service Provider." message appears.
connection. 3. Select OK. NNIf the automatic process cannot find NNIf the connection process fails, check the LAN port connection. When the connection has been verified, the "You are connected to the Internet. If you have any problems using online services, please contact your Internet Service Provider." message appears.
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When done, select OK. When the connection has been verified, the "You are connected to the Internet. message appears. The network test screen appears and the verification process starts. Select OK. Network Status If you have any problems using online services, please contact your Internet Service Provider." Server. 11.
When done, select OK. When the connection has been verified, the "You are connected to the Internet. message appears. The network test screen appears and the verification process starts. Select OK. Network Status If you have any problems using online services, please contact your Internet Service Provider." Server. 11.
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message appears. Select OK. NNIf you want to the next section, "Manual Network Then, go to set up the connection manually, select IP Settings. NNIf the network does not accept the Security Key or PIN, select Retry or select IP Settings to enter the settings manually. problems using online services, please contact your Internet Service Provider."
message appears. Select OK. NNIf you want to the next section, "Manual Network Then, go to set up the connection manually, select IP Settings. NNIf the network does not accept the Security Key or PIN, select Retry or select IP Settings to enter the settings manually. problems using online services, please contact your Internet Service Provider."
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The network connection screen appears and the verification process starts. If you have any problems using online 13. When done, select OK. Repeat the same entry process for Subnet Mask, Gateway, and DNS Server. 15. When the connection has been verified, the "You are connected to the Subnet Mask fields. 14. When done, go to the Internet.
The network connection screen appears and the verification process starts. If you have any problems using online 13. When done, select OK. Repeat the same entry process for Subnet Mask, Gateway, and DNS Server. 15. When the connection has been verified, the "You are connected to the Subnet Mask fields. 14. When done, go to the Internet.
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There may be a problem with the TV. Contact Samsung's Call Center for flaws or faults. Yes: Select Yes if the test picture does not appear or there is noise or distortion in the test picture. Menu → Support → Self Diagnosis ●● Picture Test Use to check for picture problems. Picture Test displays a high definition picture that you can examine for assistance.
There may be a problem with the TV. Contact Samsung's Call Center for flaws or faults. Yes: Select Yes if the test picture does not appear or there is noise or distortion in the test picture. Menu → Support → Self Diagnosis ●● Picture Test Use to check for picture problems. Picture Test displays a high definition picture that you can examine for assistance.
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If the problem persists, refer to the external device's user manual. ●● Sound Test Use the built-in melody to check for sound problems. NNIf you hear no sound from the TV speakers, before performing the No: Select No if the test picture displays properly. Please check your external equipment. There may be a problem with your connections.
If the problem persists, refer to the external device's user manual. ●● Sound Test Use the built-in melody to check for sound problems. NNIf you hear no sound from the TV speakers, before performing the No: Select No if the test picture displays properly. Please check your external equipment. There may be a problem with your connections.
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Please check your external equipment. If the problem persists, refer to the external device's user manual. ●● Signal Information (digital channels only) The reception quality of over-the- There may be a problem with the TV. Contact Samsung's Call Center for assistance. may be a problem with your connections. No: Select No if you can hear sound from the speakers.
Please check your external equipment. If the problem persists, refer to the external device's user manual. ●● Signal Information (digital channels only) The reception quality of over-the- There may be a problem with the TV. Contact Samsung's Call Center for assistance. may be a problem with your connections. No: Select No if you can hear sound from the speakers.
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The message "All the settings will turn off and on again automatically. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The Setup screen appears. Select Yes. All settings are reset. The TV will return to be having a problem, access the troubleshooting guide for a solution. appears. 4.
The message "All the settings will turn off and on again automatically. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The Setup screen appears. Select Yes. All settings are reset. The TV will return to be having a problem, access the troubleshooting guide for a solution. appears. 4.
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You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management. Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem.
You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management. Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem.
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If there is any other 3D product or electronic devices turned on , it may take some time until the 3D display is optimized. The 3D Active Glasses may not work properly if there is a problem, keep other electronic devices as far away as possible from the 3D Active Glasses. not supported. When the TV is initially powered on near the glasses or TV.
If there is any other 3D product or electronic devices turned on , it may take some time until the 3D display is optimized. The 3D Active Glasses may not work properly if there is a problem, keep other electronic devices as far away as possible from the 3D Active Glasses. not supported. When the TV is initially powered on near the glasses or TV.
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billings and settlements. Even if a file you want to play pictures, music, and videos located on how to Connecting to a sub container or profile problem. NNFor more information on your PC through a network You can play is encoded in a supported format, an error message may appear due to a PC through a network connection using AllShare Play.
billings and settlements. Even if a file you want to play pictures, music, and videos located on how to Connecting to a sub container or profile problem. NNFor more information on your PC through a network You can play is encoded in a supported format, an error message may appear due to a PC through a network connection using AllShare Play.
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using your remote. the next page, select { using your remote. NNWhen the music is abnormal when you can fast forward or fast rewind the music file by selecting † or ... NNIf the sound is playing, you play MP3 files, adjust the Equalizer in the Sound menu. (An overmodulated MP3 file may cause a sound problem.)
using your remote. the next page, select { using your remote. NNWhen the music is abnormal when you can fast forward or fast rewind the music file by selecting † or ... NNIf the sound is playing, you play MP3 files, adjust the Equalizer in the Sound menu. (An overmodulated MP3 file may cause a sound problem.)
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Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter. Other Information Troubleshooting NNTo view a list of all troubleshooting items, go to have a problem, first review this list of possible
Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter. Other Information Troubleshooting NNTo view a list of all troubleshooting items, go to have a problem, first review this list of possible
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Also review the Troubleshooting Section in the e-Manual. If none of its energy efficient problems and solution. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
Also review the Troubleshooting Section in the e-Manual. If none of its energy efficient problems and solution. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
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For example, if you've used the AV In jack on your TV, make sure you have used the AV Out jack on the TV to make sure there are no device issues. Self Diagnosis : Support → Self Diagnosis → Picture Test If the problem does not appear in the Picture test, make sure: Your connections are all consistent. correct or black and white, first run a Self Diagnosis on your video
For example, if you've used the AV In jack on your TV, make sure you have used the AV Out jack on the TV to make sure there are no device issues. Self Diagnosis : Support → Self Diagnosis → Picture Test If the problem does not appear in the Picture test, make sure: Your connections are all consistent. correct or black and white, first run a Self Diagnosis on your video
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To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the screen displays the guide or info data, the problem is not outputting a signal. because the cable or satellite box is caused by the box. Stand Assembly If you have any trouble assembling the stand first, review "Install the Stand" in the paper manual.
To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the screen displays the guide or info data, the problem is not outputting a signal. because the cable or satellite box is caused by the box. Stand Assembly If you have any trouble assembling the stand first, review "Install the Stand" in the paper manual.
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jacks. Incorrect or loose connections may cause color problems or a blank screen. Adjust the Picture options in the TV menu (go to Picture Mode / Color / Brightness / Sharpness) Adjust the Energy Saving option in the TV menu (go to System → Eco Solution → Energy Saving) The color is poor or the picture is not bright enough.
jacks. Incorrect or loose connections may cause color problems or a blank screen. Adjust the Picture options in the TV menu (go to Picture Mode / Color / Brightness / Sharpness) Adjust the Energy Saving option in the TV menu (go to System → Eco Solution → Energy Saving) The color is poor or the picture is not bright enough.
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If the audio is operating properly. (Go to Support → Self Diagnosis → Sound Test). Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) Sound (Troubleshooting) First, perform the Sound Test to determine if your TV audio is OK, the sound problem may caused by the source or signal. There is no sound or the sound is too low at maximum volume.
If the audio is operating properly. (Go to Support → Self Diagnosis → Sound Test). Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) Sound (Troubleshooting) First, perform the Sound Test to determine if your TV audio is OK, the sound problem may caused by the source or signal. There is no sound or the sound is too low at maximum volume.
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A weak signal can cause picture distortion. This is not a TV problem. small block, dots, pixelization. The compression of video contents may cause picture distortion, especially with fast moving pictures such as those in sports and action movies.
A weak signal can cause picture distortion. This is not a TV problem. small block, dots, pixelization. The compression of video contents may cause picture distortion, especially with fast moving pictures such as those in sports and action movies.
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If there is any other electronic devices as far away as The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on . 3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV.
If there is any other electronic devices as far away as The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on . 3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV.