Security Target
Page 22
... Panel, normal users can print and delete Document Server user documents, fax, print, download, and delete fax documents. Copyright (c) 2011 RICOH COMPANY, LTD. Operation Function for the MFP if it is set to "ON" for the target of 87 - If the MFP administrator ... store, print and delete Document Server user documents. When analysing causes of Fax Data A function to send fax documents to perform maintenance service for Fax Documents A function to operate the received fax documents from the client computer. The destination server must be pre-registered by e-mail...
... Panel, normal users can print and delete Document Server user documents, fax, print, download, and delete fax documents. Copyright (c) 2011 RICOH COMPANY, LTD. Operation Function for the MFP if it is set to "ON" for the target of 87 - If the MFP administrator ... store, print and delete Document Server user documents. When analysing causes of Fax Data A function to send fax documents to perform maintenance service for Fax Documents A function to operate the received fax documents from the client computer. The destination server must be pre-registered by e-mail...
Operating Instructions
Page 15
Appears when toner runs out. See "Adding Toner", About This Machine . Contact your sales or service representative. See p.144 "Removing Staple Waste". Appears when the machine is full. See p.121 "Removing Jammed Paper". Appears when ...Load Paper indicator : Add Toner indicator : Add Staple indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs. Appears when staples run out. See p.141 "Removing Punch Waste". Appears when the waste...
Appears when toner runs out. See "Adding Toner", About This Machine . Contact your sales or service representative. See p.144 "Removing Staple Waste". Appears when the machine is full. See p.121 "Removing Jammed Paper". Appears when ...Load Paper indicator : Add Toner indicator : Add Staple indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs. Appears when staples run out. See p.141 "Removing Punch Waste". Appears when the waste...
Operating Instructions
Page 18
.... Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the...
.... Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the...
Operating Instructions
Page 21
... is correctly connected to the network, and that the machine is still lit even after trying to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
... is correctly connected to the network, and that the machine is still lit even after trying to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
Operating Instructions
Page 23
...OK]. The Authentication screen appears. Do not turn on the operation switch. appears. "Memory is Displayed", About This Machine . Enter your service representative. See "When the Authentication Screen is full. "Authentication has failed." If the message does not disappear in the hard disk. ... user name or login password is set. The machine cannot perform Contact the administrator. get ready in a minute, contact your service representative. • Wait until the message disappears. Ask the user administrator for a while. The user code entry screen is Users...
...OK]. The Authentication screen appears. Do not turn on the operation switch. appears. "Memory is Displayed", About This Machine . Enter your service representative. See "When the Authentication Screen is full. "Authentication has failed." If the message does not disappear in the hard disk. ... user name or login password is set. The machine cannot perform Contact the administrator. get ready in a minute, contact your service representative. • Wait until the message disappears. Ask the user administrator for a while. The user code entry screen is Users...
Operating Instructions
Page 37
... are susceptible to low temperatures. • Use paper that are caused by moisture leaking from the paper. For details about the antihumidity heater, contact your service representative. 35 For details about the paper storage conditions we 2 recommend. When You Cannot Make Clear Copies Problem Cause The image on the back side...
... are susceptible to low temperatures. • Use paper that are caused by moisture leaking from the paper. For details about the antihumidity heater, contact your service representative. 35 For details about the paper storage conditions we 2 recommend. When You Cannot Make Clear Copies Problem Cause The image on the back side...
Operating Instructions
Page 45
... Solution The main machine's main Turn on the submachine to clear the with Connect Copy are main machine. The cable connecting the two Contact your service representative. Follow the instructions displayed. [Connect Copy] appears faded. Press the [Interrupt] key on the sub-machine's main power power is not displayed...
... Solution The main machine's main Turn on the submachine to clear the with Connect Copy are main machine. The cable connecting the two Contact your service representative. Follow the instructions displayed. [Connect Copy] appears faded. Press the [Interrupt] key on the sub-machine's main power power is not displayed...
Operating Instructions
Page 59
... will be used such as the Document Server function. Memory Transmission. There is also full, the tray name shown on the display and contact your service representative. If the other than the Facsimile function is being scanned by fax, cancel the job in progress. If the message is still shown, the...
... will be used such as the Document Server function. Memory Transmission. There is also full, the tray name shown on the display and contact your service representative. If the other than the Facsimile function is being scanned by fax, cancel the job in progress. If the message is still shown, the...
Operating Instructions
Page 67
See p.68 "Turning Off the Main Power / In the Event of Power Failure". For details about the antihumidity heater, contact your service representative. For details about the paper storage conditions we recommend. Others Problem Cause Solution All fax documents stored in the Personal box or Information box, ...
See p.68 "Turning Off the Main Power / In the Event of Power Failure". For details about the antihumidity heater, contact your service representative. For details about the paper storage conditions we recommend. Others Problem Cause Solution All fax documents stored in the Personal box or Information box, ...
Operating Instructions
Page 69
... If an error occurs during transmission, resend the original. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
... If an error occurs during transmission, resend the original. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
Operating Instructions
Page 78
...back on again. "Hardware Problem: Ethernet" An error has occurred in the hard disk drive. If the message appears again, contact your service representative. Turn the main power switch off , and back on again. "Hardware Problem: HDD" An error has occurred in the Ethernet ...The entered login user name Ask the user administrator for the error messages that appear on . If the message appears again, contact your service representative. • The settings are not updated although the unit is detected. "Hardware Problem: Parallel An error has occurred in the ...
...back on again. "Hardware Problem: Ethernet" An error has occurred in the hard disk drive. If the message appears again, contact your service representative. Turn the main power switch off , and back on again. "Hardware Problem: HDD" An error has occurred in the Ethernet ...The entered login user name Ask the user administrator for the error messages that appear on . If the message appears again, contact your service representative. • The settings are not updated although the unit is detected. "Hardware Problem: Parallel An error has occurred in the ...
Operating Instructions
Page 79
... placed at n) The printer driver settings are incorrect or the tray does not contain paper of the size selected in the Contact your service representative. • An error has occurred in Printer Features." An IPDS font error occurred. "Load following and press [Continue]. "To...turn the machine on again. For details about how to the wireless board in User Tool." If the message appears again, call your service representative. Select another tray from the following paper in the printer driver. "Hardware Problem: Wireless Board" "Hardware Problem: Wireless Card" ...
... placed at n) The printer driver settings are incorrect or the tray does not contain paper of the size selected in the Contact your service representative. • An error has occurred in Printer Features." An IPDS font error occurred. "Load following and press [Continue]. "To...turn the machine on again. For details about how to the wireless board in User Tool." If the message appears again, call your service representative. Select another tray from the following paper in the printer driver. "Hardware Problem: Wireless Board" "Hardware Problem: Wireless Card" ...
Operating Instructions
Page 82
... error." "Duplex has been cancelled." Duplex printing was canceled. "Command Error" 4 An RPCS command error occurred. If the message appears again, contact your service representative. Contact your sales or service representative. Collate was canceled. • Select the proper paper size for the Main Unit", About This Machine . • In [System Settings], under...
... error." "Duplex has been cancelled." Duplex printing was canceled. "Command Error" 4 An RPCS command error occurred. If the message appears again, contact your service representative. Contact your sales or service representative. Collate was canceled. • Select the proper paper size for the Main Unit", About This Machine . • In [System Settings], under...
Operating Instructions
Page 83
... to print for temporary / Locked Print, Hold Print or machine. 4 stored jobs." Reduce the number of Document Server. If the message appears again, contact your service representative. The HDD became full after a file was The job has been cancelled." The number of pages exceeds the maximum number of the files stored...
... to print for temporary / Locked Print, Hold Print or machine. 4 stored jobs." Reduce the number of Document Server. If the message appears again, contact your service representative. The HDD became full after a file was The job has been cancelled." The number of pages exceeds the maximum number of the files stored...
Operating Instructions
Page 84
... of files being sent to the machine. The user name for LDAP or RDH authentication was already registered in a different server with the Contact your service representative. Delete unneeded files stored in the machine. "I /O Buffer], and then set the maximum buffer size to [Font Priority]. • In [Printer Features], under [Host...
... of files being sent to the machine. The user name for LDAP or RDH authentication was already registered in a different server with the Contact your service representative. Delete unneeded files stored in the machine. "I /O Buffer], and then set the maximum buffer size to [Font Priority]. • In [Printer Features], under [Host...
Operating Instructions
Page 87
... Reference . This job has been cancelled." "You do not have a privilege The logged in user is not correct. If printing does not start, contact your service representative. • The contents of errors may be sent. For details about how to print the selected PDF document. The maximum file capacity of pages...
... Reference . This job has been cancelled." "You do not have a privilege The logged in user is not correct. If printing does not start, contact your service representative. • The contents of errors may be sent. For details about how to print the selected PDF document. The maximum file capacity of pages...
Operating Instructions
Page 90
..., login password, or driver encryption key is lit or blinks during transmission. Check the login user name, login password, or driver encryption key. Contact your service representative. 88 4. Printing does not start. 4 If the machine is networked with the access point. Also, check there are correct. For details, see p.89 "When...
..., login password, or driver encryption key is lit or blinks during transmission. Check the login user name, login password, or driver encryption key. Contact your service representative. 88 4. Printing does not start. 4 If the machine is networked with the access point. Also, check there are correct. For details, see p.89 "When...
Operating Instructions
Page 91
... [Ports] tab. 4. The correct Communication mode is correct. If printing does not start ] button, and then click [Printers and Faxes]. 2. Click the [start , consult your service representative. In the [Print to the following port(s)] list, confirm the correct port is selected. When You Cannot Print Problem Cause Solution Printing does not...
... [Ports] tab. 4. The correct Communication mode is correct. If printing does not start ] button, and then click [Printers and Faxes]. 2. Click the [start , consult your service representative. In the [Print to the following port(s)] list, confirm the correct port is selected. When You Cannot Print Problem Cause Solution Printing does not...
Operating Instructions
Page 99
..., see "Paper Storage", About This Machine . • Install the Optional anti-humidity heater. heavier than [Thick Paper]. For details about the antihumidity heater, contact your service representative. Other Printing Problems Problem Cause Solution Duplex printing is malfunctioning. Missing patches and smudges are caused by moisture leaking from the paper. • Do...
..., see "Paper Storage", About This Machine . • Install the Optional anti-humidity heater. heavier than [Thick Paper]. For details about the antihumidity heater, contact your service representative. Other Printing Problems Problem Cause Solution Duplex printing is malfunctioning. Missing patches and smudges are caused by moisture leaking from the paper. • Do...
Operating Instructions
Page 102
... password in the PDF file you want to strange or malformed print and then print. they are passwordprotected. 4. PDF files cannot be solved, contact your service representative. 100 the capacity of jobs. PDF files are print-disabled in PDF file security setting. 4 PDF direct print produces Fonts were not embedded. Troubleshooting...
... password in the PDF file you want to strange or malformed print and then print. they are passwordprotected. 4. PDF files cannot be solved, contact your service representative. 100 the capacity of jobs. PDF files are print-disabled in PDF file security setting. 4 PDF direct print produces Fonts were not embedded. Troubleshooting...