Maintenance Guide
Page 13
... appropriate collection site. printer driver . For more information, see p.107 "Toner cartridge". Toner dust is colors, yellow, magenta, cyan, flammable and might ignite black, is replaced. • Keep toner (used or unused) and the toner cartridge out of reach of printed pages will differ depending on the panel display, replace the toner cartridge. Change the color mode setting to an open the upper right cover (B). A While pushing the lock button on the upper right cover of one to...
... appropriate collection site. printer driver . For more information, see p.107 "Toner cartridge". Toner dust is colors, yellow, magenta, cyan, flammable and might ignite black, is replaced. • Keep toner (used or unused) and the toner cartridge out of reach of printed pages will differ depending on the panel display, replace the toner cartridge. Change the color mode setting to an open the upper right cover (B). A While pushing the lock button on the upper right cover of one to...
Maintenance Guide
Page 14
... 1 toner cartridge with the other toner cartridges. Replacing Consumables and Maintenance Kit B Remove the toner cartridge for the color you want to replace. C Take out a new toner cartridge from the box. A Unhook the green hook on the setting up slowly. tains more than the other hand, pull out the cartridge up environment, toner might scatter. ZDJT201J Important ZDJT203J ❒ Do not shake the removed toner cartridge. The remain- D Shake the toner cartridge back...
... 1 toner cartridge with the other toner cartridges. Replacing Consumables and Maintenance Kit B Remove the toner cartridge for the color you want to replace. C Take out a new toner cartridge from the box. A Unhook the green hook on the setting up slowly. tains more than the other hand, pull out the cartridge up environment, toner might scatter. ZDJT201J Important ZDJT203J ❒ Do not shake the removed toner cartridge. The remain- D Shake the toner cartridge back...
Maintenance Guide
Page 33
... not see white slits clearly. H. After setting the value for "Fuser Adjust" 23 bets or an invalid value is selected, an error message is Almost Empty" appears on the panel display, replace the toner cartridge and perform the "Auto Adjust", and then perform "Fuser Adjust" manually. See p.35 "When replacing the fusing unit". The printer prints 8 Test Sheet (A H). A B C D E F G H 0 0 0 0 0 0 0 0 Replacing the Fusing Unit Press {U} or {T} to the ready condition, and perform the "Fuser Adjust" manually. Press {En- In...
... not see white slits clearly. H. After setting the value for "Fuser Adjust" 23 bets or an invalid value is selected, an error message is Almost Empty" appears on the panel display, replace the toner cartridge and perform the "Auto Adjust", and then perform "Fuser Adjust" manually. See p.35 "When replacing the fusing unit". The printer prints 8 Test Sheet (A H). A B C D E F G H 0 0 0 0 0 0 0 0 Replacing the Fusing Unit Press {U} or {T} to the ready condition, and perform the "Fuser Adjust" manually. Press {En- In...
Maintenance Guide
Page 44
... power switch during "Adjusting..." C Press {U} or {T} to avoid printer malfunction. 34 Note ❒ Normally, do not perform manual D Confirm that "Now" is displayed. played, and then press {Enter}. Automatic color adjustment begins, and the following message is replaced, or after printing repeatedly for some time, regis- appears on the panel display. Cleaning and Adjusting the Printer Adjusting the Color Registration When the printer is moved, when the Fusing Unit is displayed. Auto Adjust: A Press {Menu...
... power switch during "Adjusting..." C Press {U} or {T} to avoid printer malfunction. 34 Note ❒ Normally, do not perform manual D Confirm that "Now" is displayed. played, and then press {Enter}. Automatic color adjustment begins, and the following message is replaced, or after printing repeatedly for some time, regis- appears on the panel display. Cleaning and Adjusting the Printer Adjusting the Color Registration When the printer is moved, when the Fusing Unit is displayed. Auto Adjust: A Press {Menu...
Maintenance Guide
Page 46
... next letter. Fuser Adjust: At Unit Replace F Confirm that "Print" is installed. The printer prints 8 Test Sheet (A H). bets or an invalid value is selected, an error message is installed, perform "Auto Adjust". Invalid Value Cannot Adjust I Press {On Line}. See p.3 "Replacing the Toner Cartridge". H. "Ready " appears on the menu for printing the test sheet, and then press {Enter}. For details about Test Sheet, see white slits clearly. The toner cartridge must be installed. If the toner cartridge is displayed and the printer returns to "At Unit Replace". Set Sheet...
... next letter. Fuser Adjust: At Unit Replace F Confirm that "Print" is installed. The printer prints 8 Test Sheet (A H). bets or an invalid value is selected, an error message is installed, perform "Auto Adjust". Invalid Value Cannot Adjust I Press {On Line}. See p.3 "Replacing the Toner Cartridge". H. "Ready " appears on the menu for printing the test sheet, and then press {Enter}. For details about Test Sheet, see white slits clearly. The toner cartridge must be installed. If the toner cartridge is displayed and the printer returns to "At Unit Replace". Set Sheet...
Maintenance Guide
Page 70
... load Letter-sized paper (11 × 81/2 K) in the 2000-sheet Large Capacity Tray, contact your ZDJY007J sales or service representative. A Pull out the Paper Tray slowly un- If you want to each other in Paper Bank PS470 (2000-sheet Large Capacity Tray) Important ❒ 2000-sheet Large Capacity Tray uses A4 K paper exclusively. Paper and Other Media G Make sure the paper is fixed in with force. Loading paper in the tray. Load only A4 paper...
... load Letter-sized paper (11 × 81/2 K) in the 2000-sheet Large Capacity Tray, contact your ZDJY007J sales or service representative. A Pull out the Paper Tray slowly un- If you want to each other in Paper Bank PS470 (2000-sheet Large Capacity Tray) Important ❒ 2000-sheet Large Capacity Tray uses A4 K paper exclusively. Paper and Other Media G Make sure the paper is fixed in with force. Loading paper in the tray. Load only A4 paper...
Maintenance Guide
Page 74
...; Duplex Print than the limit mark inside the tray. ZDJH203J 64 parencies, and paper that is loaded in width, A Open the bypass tray. The RPCS printer driver can load thick paper, envelopes, OHP trans- ZDJH202J el. Note ❒ If you load thick paper, OHP transparencies, or envelopes, make the settings for the Bypass Tray". Paper and Other Media Load Paper in length. ❒ If you load custom size paper or special paper, select the paper size with the control panel. Besides...
...; Duplex Print than the limit mark inside the tray. ZDJH203J 64 parencies, and paper that is loaded in width, A Open the bypass tray. The RPCS printer driver can load thick paper, envelopes, OHP trans- ZDJH202J el. Note ❒ If you load thick paper, OHP transparencies, or envelopes, make the settings for the Bypass Tray". Paper and Other Media Load Paper in length. ❒ If you load custom size paper or special paper, select the paper size with the control panel. Besides...
Maintenance Guide
Page 76
... Line}. lected with the printer driver. Custom Size: Vert. 297mm F Press {U} or {T} to display "Cus- Menu: Paper Input Specifying a custom paper size for the Bypass Tray C Confirm that do not have to display "Paper Input", and then press {Enter}. Custom Size: Horiz. 210mm After about the printer driver, see the Help Files. zontal value, and then press {En- However, when printing with a printer driver other than the RPCS printer driver, you must make settings with the control panel...
... Line}. lected with the printer driver. Custom Size: Vert. 297mm F Press {U} or {T} to display "Cus- Menu: Paper Input Specifying a custom paper size for the Bypass Tray C Confirm that do not have to display "Paper Input", and then press {Enter}. Custom Size: Horiz. 210mm After about the printer driver, see the Help Files. zontal value, and then press {En- However, when printing with a printer driver other than the RPCS printer driver, you must make settings with the control panel...
Maintenance Guide
Page 80
Add Toner Magenta The printer is open. Replace a new toner cartridge (M). Replace a new toner cartridge (Y). See p.1 "Replacing Consumables and Maintenance Kit". 4 Call Service: EC Power Off On A communication error sent Turn the power switch off and /If Error Reoccur Call Service from that of toner (M). If the message ap- unit. Close Right Cover The upper right cover (the cover for the duplex is open. Close Front Cover The front cover is open. ty tray. See p.1 "Replacing Consumables and Maintenance Kit". See p.1 "Replacing Consumables and Maintenance Kit"....
Add Toner Magenta The printer is open. Replace a new toner cartridge (M). Replace a new toner cartridge (Y). See p.1 "Replacing Consumables and Maintenance Kit". 4 Call Service: EC Power Off On A communication error sent Turn the power switch off and /If Error Reoccur Call Service from that of toner (M). If the message ap- unit. Close Right Cover The upper right cover (the cover for the duplex is open. Close Front Cover The front cover is open. ty tray. See p.1 "Replacing Consumables and Maintenance Kit". See p.1 "Replacing Consumables and Maintenance Kit"....
Maintenance Guide
Page 81
... turn the 4 /Then Power OffOn current specified tray. The job printer Off, and then back On. Close the upper left cover (the cov- Verify that the paper memory size is a problem with the driver setting. Install the optional hard disk drive. See "Setting Up" in the Setup Guide. Error & Status Messages on . Driver Setting Error (Memory) The printer identified a download error. If the error continues, contact your sales or service representative. 71 Stored Files The maximum number of stored files has been exceeded during Sample Print...
... turn the 4 /Then Power OffOn current specified tray. The job printer Off, and then back On. Close the upper left cover (the cov- Verify that the paper memory size is a problem with the driver setting. Install the optional hard disk drive. See "Setting Up" in the Setup Guide. Error & Status Messages on . Driver Setting Error (Memory) The printer identified a download error. If the error continues, contact your sales or service representative. 71 Stored Files The maximum number of stored files has been exceeded during Sample Print...
Maintenance Guide
Page 82
... CD-ROM labeled "Printer Drivers and Utilities". Remove and re-install the HDD Board correctly. Hardware Problem HDD The printer identified a HDD Board error. B Confirm that the 1394 In- Turn the power switch off and then on. See "Setting Up" in the Setup Guide. 72 A Confirm that the IEEE1394 interface cable is attached to the computer correctly. UTILITY\1394 Important ❒ For details about using the utility...
... CD-ROM labeled "Printer Drivers and Utilities". Remove and re-install the HDD Board correctly. Hardware Problem HDD The printer identified a HDD Board error. B Confirm that the 1394 In- Turn the power switch off and then on. See "Setting Up" in the Setup Guide. 72 A Confirm that the IEEE1394 interface cable is attached to the computer correctly. UTILITY\1394 Important ❒ For details about using the utility...
Maintenance Guide
Page 85
... power switch off and then on the Control Panel Messages/Second messages Description Solution P=07 I=9Fc01234 Power Off A controller error. sage appears even after re- er. Remove the misfed paper following the instructions inside the front cover. Open the mailbox cover and remove misfeed. hole chips on the top of the indicated paper input tray or apply Form Feed using another tray, or press {Job Reset}. Open the finisher cover and remove misfeed. Paper Invalid for Duplex Tray. #: tray number Change the setting...
... power switch off and then on the Control Panel Messages/Second messages Description Solution P=07 I=9Fc01234 Power Off A controller error. sage appears even after re- er. Remove the misfed paper following the instructions inside the front cover. Open the mailbox cover and remove misfeed. hole chips on the top of the indicated paper input tray or apply Form Feed using another tray, or press {Job Reset}. Open the finisher cover and remove misfeed. Paper Invalid for Duplex Tray. #: tray number Change the setting...
Maintenance Guide
Page 88
... and Maintenance Kit". See "Setting Up" in the Setup Guide. 78 See p.1 "Replacing Consumables and Maintenance Kit". Reset Toner Black The indicated toner cartridge is not set . fusing unit is time to replace the waste toner. Troubleshooting Messages/Second messages Description Solution Replace Waste Toner (Type E) It is not installed cor- Depending on your service contract, contact your sales or service representative. is no fusing unit, or the Set the fusing unit correctly. Reset Fusing Unit Correctly There is not set . rectly. If the error continues...
... and Maintenance Kit". See "Setting Up" in the Setup Guide. 78 See p.1 "Replacing Consumables and Maintenance Kit". Reset Toner Black The indicated toner cartridge is not set . fusing unit is time to replace the waste toner. Troubleshooting Messages/Second messages Description Solution Replace Waste Toner (Type E) It is not installed cor- Depending on your service contract, contact your sales or service representative. is no fusing unit, or the Set the fusing unit correctly. Reset Fusing Unit Correctly There is not set . rectly. If the error continues...
Maintenance Guide
Page 89
...problem, data interruption, data transmission from ; Error & Status Messages on the Control Panel Messages/Second messages Description Solution Reset Toner Cyan The indicated toner cartridge is not set correctly. Reset Toner Magenta The indicated toner cartridge is not set correctly. Replace the installed memory. See "Setting Up" in the Setup Guide. See "Setting Up" in the Setup Guide. Be sure to use the correct driver. 79 Reset Tray Correctly The printer detected, when processing a job through Auto Tray Select, that any of paper input tray...
...problem, data interruption, data transmission from ; Error & Status Messages on the Control Panel Messages/Second messages Description Solution Reset Toner Cyan The indicated toner cartridge is not set correctly. Reset Toner Magenta The indicated toner cartridge is not set correctly. Replace the installed memory. See "Setting Up" in the Setup Guide. See "Setting Up" in the Setup Guide. Be sure to use the correct driver. 79 Reset Tray Correctly The printer detected, when processing a job through Auto Tray Select, that any of paper input tray...
Maintenance Guide
Page 94
... printer driver's Help file. Images are cut off, or excess pages are printed in The printer driver is not natural. • PCL 5c/PostScript Select "CMY+K" for Gray Reproduction in the printer driver's [Advanced] dialog box under the [Print Quality] tab. • RPCS Select "CMY+K" for Gray Reproduction under the [Print Quality] tab in the printer driver's [Change Use Setting] dialog box. Color documents are printed. Use paper the same size as black and white. Troubleshooting Other Printing Problems Status...
... printer driver's Help file. Images are cut off, or excess pages are printed in The printer driver is not natural. • PCL 5c/PostScript Select "CMY+K" for Gray Reproduction in the printer driver's [Advanced] dialog box under the [Print Quality] tab. • RPCS Select "CMY+K" for Gray Reproduction under the [Print Quality] tab in the printer driver's [Change Use Setting] dialog box. Color documents are printed. Use paper the same size as black and white. Troubleshooting Other Printing Problems Status...
Maintenance Guide
Page 95
... best quality, color adjustment is being done. per Feed Roller. 85 If the Data In indicator is blinking, the data processing is executed regularly during printing or after printing. der the [Image Adjustments] tab in the Change Use Settings dialog box in the printer driver's dialog box. " appears on . If the Data In indicator is blinking, the data processing is now warming up. Photographs and other data intensive pages take a long time for...
... best quality, color adjustment is being done. per Feed Roller. 85 If the Data In indicator is blinking, the data processing is executed regularly during printing or after printing. der the [Image Adjustments] tab in the Change Use Settings dialog box in the printer driver's dialog box. " appears on . If the Data In indicator is blinking, the data processing is now warming up. Photographs and other data intensive pages take a long time for...
Maintenance Guide
Page 96
... paper in the printer driver's [Change Use Setting] dialog box. When using the printer driver. See p.47 "Paper and Other Media Supported by This Printer". 4 The paper size and feed direction of the correct paper size and feed direction. See p.47 "Paper and Other Media Supported by This Printer". The color of the Paper Tray is different from the color on the display panel might not be different from the Maintenance menu. Troubleshooting Status Possible Causes, Descriptions, and Solutions Output are not clear. Check that the side guide...
... paper in the printer driver's [Change Use Setting] dialog box. When using the printer driver. See p.47 "Paper and Other Media Supported by This Printer". 4 The paper size and feed direction of the correct paper size and feed direction. See p.47 "Paper and Other Media Supported by This Printer". The color of the Paper Tray is different from the color on the display panel might not be different from the Maintenance menu. Troubleshooting Status Possible Causes, Descriptions, and Solutions Output are not clear. Check that the side guide...
Maintenance Guide
Page 97
... the same. The control panel error message Open the front cover of data to the image on postcards, so be solved, contact your sales or service representative. 87 Press {Menu}, and select "Color Regist." Other Printing Problems Status Possible Causes, Descriptions, and Solutions The image is not clear. The feed direction you use the printer until it . Either add memory to correct it . There are color differences in the printing process. Note ❒...
... the same. The control panel error message Open the front cover of data to the image on postcards, so be solved, contact your sales or service representative. 87 Press {Menu}, and select "Color Regist." Other Printing Problems Status Possible Causes, Descriptions, and Solutions The image is not clear. The feed direction you use the printer until it . Either add memory to correct it . There are color differences in the printing process. Note ❒...
Maintenance Guide
Page 106
... error message does not clear even after the misfed paper is installed, detach it slowly. Touching a "hot surface" could result in a burn. A Raise the tray. Do not touch the parts with a label indicating a "hot surface". When "Remove Misfeed :Duplex Unit " Appears R CAUTION: ZDJP085J • The inside of the machine be- B Lower it from the printer. ZDJY209J B Close the Lower Right cover for the Paper Feed Unit...
... error message does not clear even after the misfed paper is installed, detach it slowly. Touching a "hot surface" could result in a burn. A Raise the tray. Do not touch the parts with a label indicating a "hot surface". When "Remove Misfeed :Duplex Unit " Appears R CAUTION: ZDJP085J • The inside of the machine be- B Lower it from the printer. ZDJY209J B Close the Lower Right cover for the Paper Feed Unit...
Maintenance Guide
Page 118
... Printer Maintenance Kit Type 3800E Waste Toner Bottle × 1 50,000 pages Printer Maintenance Kit Type 3800F Black Photoconductor Unit × 1 50,000 pages *2 Printer Maintenance Kit Type 3800G Fuser Oil Unit × 1 20,000 pages *2 Printer Maintenance Kit Type 3800H Paper Feed Rollers × 1 150,000 pages *1 A4 5% test chart, 5 pages/job *2 When printing each page as mixed printing of black & white pages and color pages frequently occurs. All that means that consumables might require replacement sooner than the life indicated. Furthermore, the life of your print images...
... Printer Maintenance Kit Type 3800E Waste Toner Bottle × 1 50,000 pages Printer Maintenance Kit Type 3800F Black Photoconductor Unit × 1 50,000 pages *2 Printer Maintenance Kit Type 3800G Fuser Oil Unit × 1 20,000 pages *2 Printer Maintenance Kit Type 3800H Paper Feed Rollers × 1 150,000 pages *1 A4 5% test chart, 5 pages/job *2 When printing each page as mixed printing of black & white pages and color pages frequently occurs. All that means that consumables might require replacement sooner than the life indicated. Furthermore, the life of your print images...