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Ricoh AP3800C Support Question

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Question posted by jcpjotoproductions on August 26th, 2012

Error Message Remove Fuser Unit.

After clearing a paper jam, after every print message will come on "remove B misfeed fusion unit" even though there is no paper jam. Checked fusion unit, belt is perfect clean, no loose roller, switch for front door is intact, only part that was loose was a black switch on lower right corner if I am facing the unit with the front door down and fuser unit removed.

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Related Ricoh AP3800C Manual Pages

Maintenance Guide - Page 9

... Error & Status Messages on the Control Panel 69 Printer Does Not Print 81 Other Printing Problems 84 Removing Misfed Paper 88 Detaching the 2 Tray Finisher 88 Opening and Closing the Duplex Reversal Unit 89 Removing Misfed Paper in the Bypass Tray 64 4. 3. Paper and Other Media Paper and Other Media Supported by This Printer 47 Paper Sizes 47 Paper Recommendations 53 Loading Paper...

Maintenance Guide - Page 16

... (A), and remove Fuser Oil Unit, turn off the power switch and unplug the power cable. Replacing Consumables and Maintenance Kit Replacing the Fuser Oil Unit R CAUTION: D If the External Tray is installed, de- B If 2 Tray Finisher is attached to wait about an hour. ZDJH048J 6 er slowly. Replace Fuser Oil Unit (TypeG) A Turn off the printer it from the printer. Reference...

Maintenance Guide - Page 17

... come in a stable and level place to touch the area other than the shown in the the bag, and remove seal (A), and direction of the arrow. I Lift the Fuser Oil Unit in a stable and level place. ing Unit. ❒ Be careful no to avoid oil leak. ❒ There is oil on the removed seals and fuser oil roller...

Maintenance Guide - Page 30

... Fuser Oil Unit to lose it or before turning on the power switch. K Insert the left side of the Fus- Important ❒ Do not touch inside of the new fusing unit when replacing it . ❒ Do not turn the blue dial at the side of the Fus- put it . Important ❒ The A3 paper which comes...

Maintenance Guide - Page 33

... to the next letter. The printer prints 8 Test Sheet (A H). Invalid Value Press # ❒ When "Toner is displayed. Note ❒ It takes about Test Sheet, see p.41 "Test Sheet Samples". U Confirm that the A3 paper which comes with the Fusing Unit is in the Bypass Tray, and then press {Enter}. V Check the test sheets and select the...

Maintenance Guide - Page 41

...; If there is dust or grime inside the printer, wipe with a soft, wet cloth that is not enough, wipe with a clean, dry cloth. 31 Cleaning and Adjusting the Printer Cautions to maintain fine printing. Some parts of the machine are at a high voltage and could be checked, adjusted, or repaired, contact your service representative. • Do...

Maintenance Guide - Page 42

... such as thinner or benzene. ZDJH703J 32 Clean the roller when replacing the black Development Unit. A Turn off the power switch and unplug the power cable. ZDJH206J The registration roller is set shown in the illustration. Cleaning and Adjusting the Printer Cleaning the Registration Roller R CAUTION: • The inside of the printer be- comes very hot. er by pushing the area...

Maintenance Guide - Page 46

... User's Guide Confirm that "Print" is installed. A B C D E F G H 0 0 0 0 0 0 0 0 Press {U} or {T} to "At Unit Replace". In this case, try again from step E. See p.34 "Auto Adjust". bets or an invalid value is selected, an error message is in Bypass, then # G Confirm that the A3 paper which comes with the Fusing Unit is displayed and the printer returns to select "0" or...

Maintenance Guide - Page 47

... ❒ Be sure to display "Cus- tom Adjust", and then press {Enter}. The following message appears on the panel display and "Fuser Adjust" is not available. A Load A4L or larger paper in the "Paper Input" menu. C Press {U} or {T} to display "Color Regist.", and then press {Enter}. The toner cartridge must be installed. If the toner...

Maintenance Guide - Page 58

... on the printer language you use. Set the custom size setting with the control panel as a custom size. • * means that the size is approximately 90 - 305 mm in width, and approximately 148 - 458 mm in length. Paper and Other Media Feed direction Size (mm) Bypass tray Paper Tray (Tray 1) Paper Feed Unit (Tray 2/3/4) 2000...

Maintenance Guide - Page 60

...printer select the paper size automatically. • means that the size is supported but the paper size should be selected with the control panel. • means that the size is supported but the paper...Bypass Tray PAPER FEED UNIT Type 3800C (500 × 1) PAPER FEED UNIT Type 3800C (500 × 2) Paper Bank PS470 (2000-sheet Large Capacity Tray) SR770 (2 Tray Finisher) Supported paper weight 60...

Maintenance Guide - Page 64

... set may stick to the Fusing Unit and cause a misfeed. • Remove any unused OHP transparencies from the tray one by one before next sheet is not higher than the limit mark inside the tray. • When printing on thick paper, select thick paper mode with the printer driver. • When printing on the reverse side of sheets...

Maintenance Guide - Page 83

...service representative. sentative. 4 Hardware Problem Staple Unit There is a problem with the staple unit failure. Turn the power switch off and then on. Hardware Problem Tray 2 There is misfeed in the paper tray 3. Error & Status Messages on . hance Unit. Hardware Problem Option RAM The printer identified an optional RAM error. Remove and re-install the optional RAM. place...

Maintenance Guide - Page 87

...Replacing Consumables and Maintenance Kit". Replace a new black PCU. ment unit. See p.1 "Replacing Consumables and Maintenance Kit". Depending on the Control Panel Messages/Second messages Description Solution Replace Black PCU (Type F) It is time to replace the fuser oil unit. Replace Color Dev. Error & Status Messages on your service contract, contact your sales or service...

Maintenance Guide - Page 88

... bottle. or is not set , and the color printing is not set cor- placing Consumables and Maintenance Kit". If the error continues, contact your sales or service representative. Reset Finisher Correctly Finisher is non-applicable. See "Setting Up" in the Setup Guide. Reset Fuser Oil Unit Correctly The fuser oil unit is /are not set correctly. See...

Maintenance Guide - Page 91

... Online indicator Press {On Line} so the indicator lights. Check the error message on ? If you should contact your sales or service rep- If the cable is securely plugged into the paper tray or on ? printer malfunction. See "Printing a Configuration Page" in Administrator Reference 2. 81 Are you print a configura- Be sure to the computer connected securely? Confirm...

Maintenance Guide - Page 96

... as Select "K(Black)" for Gray Reproduction in the printer driver's dialog box. Make the image density darker. Paper misfeeds occur frequently. Check the settings on the display panel might not be different from actual paper size. See p.47 "Paper and Other Media Supported by This Printer". Solid lines are printed as broken lines. • PCL 5c/PostScript Change...

Maintenance Guide - Page 97

...differences in Administrator Reference 2. Press {Menu}, and select "Color Regist." See p.31 "Cleaning and Adjusting the Printer". Make the proper settings. The print side of the page is not clear. Therefore, depending on the computer. The printed image is selected. See the printer driver's Help file. The control panel error message Open the front cover of data to be...

Maintenance Guide - Page 98

... panel display. Troubleshooting Removing Misfed Paper If a paper misfeed occurs, an error message appears indicating the location of the 2 Tray Finisher firmly with this function. Usually, you might have to remove misfed paper. ZDJP202J The 2 Tray Finisher is sent to the printer. This section describes how to the printer after closing the Duplex Reversal Unit. Important ❒...

Maintenance Guide - Page 106

..." ZDJP086J 96 When "Remove Misfeed Y: Paper Tray" Appears A Open the Lower Right cover for the 2 Tray Finisher. Do not touch the parts with a label indicating a "hot surface". Troubleshooting K Close the front cover for the Paper Feed Unit, and pull out the misfed paper. comes very hot. If the error message does not clear even after the misfed paper is installed, detach...