Troubleshooting Guide
Page 8
... problems The information in the following : CHECK THE PAPER GUIDES Move the guides in the tray. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). The printer performs a power-on . 4 Release the buttons when the screen with the progress...
... problems The information in the following : CHECK THE PAPER GUIDES Move the guides in the tray. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). The printer performs a power-on . 4 Release the buttons when the screen with the progress...
User's Guide
Page 124
Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples G5 Staples G12 Staples G11 Hole Punch Box Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture ...
Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples G5 Staples G12 Staples G11 Hole Punch Box Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture ...
User's Guide
Page 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
User's Guide
Page 201
... printing. • Order a replacement waste toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is near exhaustion. • When the print quality diminishes, install a new photoconductor. • Touch Continue to clear... the message and continue printing. 84 Color pc unit life warning One or more of the color photoconductors are near exhaustion. • When...
... printing. • Order a replacement waste toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is near exhaustion. • When the print quality diminishes, install a new photoconductor. • Touch Continue to clear... the message and continue printing. 84 Color pc unit life warning One or more of the color photoconductors are near exhaustion. • When...
User's Guide
Page 202
...printing. 88 Replace toner The toner cartridge is exhausted. The black photoconductor can be replaced at the same time. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported pc unit Replace the specified photoconductor(s). If the service message appears again..., contact Customer Support, and report the message. 202 Install a new photoconductor. 84 Replace color pc units One or more of the color photoconductors are exhausted. 84 Replace black pc unit The black photoconductor ...
...printing. 88 Replace toner The toner cartridge is exhausted. The black photoconductor can be replaced at the same time. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported pc unit Replace the specified photoconductor(s). If the service message appears again..., contact Customer Support, and report the message. 202 Install a new photoconductor. 84 Replace color pc units One or more of the color photoconductors are exhausted. 84 Replace black pc unit The black photoconductor ...
User's Guide
Page 204
...some settings you can conserve supplies by printing the first copy and checking it for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you conserve toner and paper. When 88 Replace Cyan toner... Cyan High Yield Toner Cartridge X945X2CG Magenta High Yield Toner Cartridge Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge X945X2MG X945X2YG X945X2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s).
...some settings you can conserve supplies by printing the first copy and checking it for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you conserve toner and paper. When 88 Replace Cyan toner... Cyan High Yield Toner Cartridge X945X2CG Magenta High Yield Toner Cartridge Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge X945X2MG X945X2YG X945X2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s).
User's Guide
Page 214
Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down. 214 Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. 11 Close Door E. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door).
Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down. 214 Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. 11 Close Door E. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door).
User's Guide
Page 246
Clipped images These are supported by the printer, the host computer, and the software program. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Try one or more of the following: Check the paper guides Move the guides in the...
Clipped images These are supported by the printer, the host computer, and the software program. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Try one or more of the following: Check the paper guides Move the guides in the...
User's Guide
Page 266
...82 Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202 84 Replace color pc units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner ...address book, fax using 86 ADF copying using 55 Answering 190 AppleTalk menu 188 attaching cables 32 B Bin Full 190 Bin Setup menu 133 black and white printing 105 brightness, adjusting 225 Busy 190 buttons, control panel 19 buttons, home screen 20 buttons, touch screen 22 C cables Ethernet...
...82 Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202 84 Replace color pc units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner ...address book, fax using 86 ADF copying using 55 Answering 190 AppleTalk menu 188 attaching cables 32 B Bin Full 190 Bin Setup menu 133 black and white printing 105 brightness, adjusting 225 Busy 190 buttons, control panel 19 buttons, home screen 20 buttons, touch screen 22 C cables Ethernet...
User's Guide
Page 269
... 82 Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202, 214 84 Replace color pc units 202, 214 84 Unsupported pc unit 202 88 toner low 202 88 Replace toner 202, 217 900-999 Service 202...
... 82 Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202, 214 84 Replace color pc units 202, 214 84 Unsupported pc unit 202 88 toner low 202 88 Replace toner 202, 217 900-999 Service 202...
Supplies guide
Page 1
...name Part number Cyan High Yield Toner Cartridge C930H2CG Magenta High Yield Toner Cartridge C930H2MG Yellow High Yield Toner Cartridge C930H2YG Black High Yield Toner Cartridge C930H2KG The waste toner box must replace the specified toner cartridge. The recommended toner cartridges specifically ... list Part name Cyan High Yield Toner Cartridge Magenta High Yield Toner Cartridge Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Single PC Unit 3 Pack of PC Units Waste Toner Box Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12)...
...name Part number Cyan High Yield Toner Cartridge C930H2CG Magenta High Yield Toner Cartridge C930H2MG Yellow High Yield Toner Cartridge C930H2YG Black High Yield Toner Cartridge C930H2KG The waste toner box must replace the specified toner cartridge. The recommended toner cartridges specifically ... list Part name Cyan High Yield Toner Cartridge Magenta High Yield Toner Cartridge Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Single PC Unit 3 Pack of PC Units Waste Toner Box Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12)...
Supplies guide
Page 2
... name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). When Staples empty or misfed or Load staples appears, replace the specified staple cartridge. See the illustrations...
... name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). When Staples empty or misfed or Load staples appears, replace the specified staple cartridge. See the illustrations...
Quick Reference
Page 9
Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Replace the cyan, magenta, and yellow 9 3 Remove the photoconductor(s) specified on the bottom of Door E. 12 Close Door E. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4...
Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Replace the cyan, magenta, and yellow 9 3 Remove the photoconductor(s) specified on the bottom of Door E. 12 Close Door E. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4...
Service Manual
Page 9
...01 Scanner communication error 2-126 846.10 Sensor (ADF width APS X) error 2-126 846.12 Scanner unit assembly software logic error 2-127 846.13 Switch (platen interlock) open 2-128 847.00 Modem error... 903.00 K developer/transport drive assembly motor error 2-131 903.01 K PC drive motor error 2-132 903.02 CMY PC drive motor error 2-133 903.03 Developer drive motor error 2-134 904.00...924.01 Magenta toner RFID communication error 2-153 924.02 Cyan toner RFID communication error 2-153 924.03 Black toner RFID communication error 2-153 925.00 Sensor (Y ATC) error 2-154 925.01 Sensor (M ATC...
...01 Scanner communication error 2-126 846.10 Sensor (ADF width APS X) error 2-126 846.12 Scanner unit assembly software logic error 2-127 846.13 Switch (platen interlock) open 2-128 847.00 Modem error... 903.00 K developer/transport drive assembly motor error 2-131 903.01 K PC drive motor error 2-132 903.02 CMY PC drive motor error 2-133 903.03 Developer drive motor error 2-134 904.00...924.01 Magenta toner RFID communication error 2-153 924.02 Cyan toner RFID communication error 2-153 924.03 Black toner RFID communication error 2-153 925.00 Sensor (Y ATC) error 2-154 925.01 Sensor (M ATC...
Service Manual
Page 10
...180 100K maintenance required 2-181 600K maintenance required 2-181 ADF maintenance required 2-182 Standard media bin full 2-182 Scanner unit assembly not detected 2-182 ADF left cover assembly is open 2-183 Toner cartridge error 2-184 Toner cartridge set error...detected 2-187 PC cartridge invalid 2-187 CMY PC cartridges nearly exhausted 2-187 CMY PC cartridges exhausted 2-188 K PC cartridge nearly exhausted 2-188 K PC cartridge exhausted 2-189 toner cartridge nearly empty 2-189 toner cartridge empty 2-190 toner cartridge detection error 2-191 Incorrect black toner cartridge ...
...180 100K maintenance required 2-181 600K maintenance required 2-181 ADF maintenance required 2-182 Standard media bin full 2-182 Scanner unit assembly not detected 2-182 ADF left cover assembly is open 2-183 Toner cartridge error 2-184 Toner cartridge set error...detected 2-187 PC cartridge invalid 2-187 CMY PC cartridges nearly exhausted 2-187 CMY PC cartridges exhausted 2-188 K PC cartridge nearly exhausted 2-188 K PC cartridge exhausted 2-189 toner cartridge nearly empty 2-189 toner cartridge empty 2-190 toner cartridge detection error 2-191 Incorrect black toner cartridge ...