Troubleshooting Guide
Page 3
... QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is not plugged into any error messages. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely... Make sure the document or photo is working. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter ...
... QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is not plugged into any error messages. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely... Make sure the document or photo is working. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter ...
Troubleshooting Guide
Page 5
...the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Max Speed box, click on the scanner glass. Received fax has poor print quality These are possible solutions. Try one page at 4. 1 Type the printer IP address into the address field of...the telephone line connection. • Increase the fax scan resolution, if possible. Try one or more of times you experience faded print, replace the cartridge. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is working correctly, connect it directly to the telephone company's...
...the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Max Speed box, click on the scanner glass. Received fax has poor print quality These are possible solutions. Try one page at 4. 1 Type the printer IP address into the address field of...the telephone line connection. • Increase the fax scan resolution, if possible. Try one or more of times you experience faded print, replace the cartridge. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is working correctly, connect it directly to the telephone company's...
User's Guide
Page 9
...of status and error messages...231 Maintaining the printer 249 Cleaning the exterior of the printer...249 Cleaning the scanner glass...249 Adjusting scanner registration...250 Storing supplies...252 Conserving supplies...252 Checking the status of supplies...252 Checking the status of supplies ... kit...255 Ordering a transfer roller...255 Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location......
...of status and error messages...231 Maintaining the printer 249 Cleaning the exterior of the printer...249 Cleaning the scanner glass...249 Adjusting scanner registration...250 Storing supplies...252 Conserving supplies...252 Checking the status of supplies...252 Checking the status of supplies ... kit...255 Ordering a transfer roller...255 Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location......
User's Guide
Page 238
...the message. • Touch Scan from the standard exit bin. Replace wiper Replace the fuser wiper, or try one or more of the scan job. Remove paper from bin Remove the paper from the scanner glass immediately after the last successfully scanned page. • Touch Scan... Try one or more messages which interrupted a scan job are now cleared. Understanding printer messages 238 The message clears. Replace if restarting job. Replace the original documents in the scanner to their destination: copy, fax, e-mail, or FTP. • Touch Restart job if job recovery is not ...
...the message. • Touch Scan from the standard exit bin. Replace wiper Replace the fuser wiper, or try one or more of the scan job. Remove paper from bin Remove the paper from the scanner glass immediately after the last successfully scanned page. • Touch Scan... Try one or more messages which interrupted a scan job are now cleared. Understanding printer messages 238 The message clears. Replace if restarting job. Replace the original documents in the scanner to their destination: copy, fax, e-mail, or FTP. • Touch Restart job if job recovery is not ...
User's Guide
Page 246
... The toner is low. Order a maintenance kit, which contains all original documents from the scanner. Replace the print cartridge, and then touch Continue to clear the message and continue printing. 88.yy Replace cartridge The print cartridge is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam...
... The toner is low. Order a maintenance kit, which contains all original documents from the scanner. Replace the print cartridge, and then touch Continue to clear the message and continue printing. 88.yy Replace cartridge The print cartridge is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam...
User's Guide
Page 247
...wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . The scanner was instructed to scan using the ADF but the job is active. A new scan job containing the same parameters as the previous job starts. ... been disabled by the system support person. 841-846 Scanner Service Error 1 Turn the printer off . 2 Unplug the power cord from Automatic Document Feeder if the page jam recovery is not canceled. 293 Replace all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn ...
...wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . The scanner was instructed to scan using the ADF but the job is active. A new scan job containing the same parameters as the previous job starts. ... been disabled by the system support person. 841-846 Scanner Service Error 1 Turn the printer off . 2 Unplug the power cord from Automatic Document Feeder if the page jam recovery is not canceled. 293 Replace all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn ...
User's Guide
Page 268
...a lighter setting. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. For more information, see "Cleaning the scanner glass" on the scanner glass. • On the Copy screen, adjust the scale setting. Troubleshooting 268 THE COPY IS TOO LIGHT ...OR TOO DARK Adjust the density of the original document is loaded facedown on the scanner glass in the upper left corner. TEXT IS LIGHT OR DISAPPEARING • On the Copy screen, touch the Text icon. • Decrease...
...a lighter setting. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. For more information, see "Cleaning the scanner glass" on the scanner glass. • On the Copy screen, adjust the scale setting. Troubleshooting 268 THE COPY IS TOO LIGHT ...OR TOO DARK Adjust the density of the original document is loaded facedown on the scanner glass in the upper left corner. TEXT IS LIGHT OR DISAPPEARING • On the Copy screen, touch the Text icon. • Decrease...
User's Guide
Page 274
... TONER MAY BE LOW When 88 Cartridge low appears or when you want to : • Check that you experience faded print, replace the cartridge. Place these items on the scanner glass in the upper left corner. Received fax has poor print quality These are possible solutions. Note: If you do not know...
... TONER MAY BE LOW When 88 Cartridge low appears or when you want to : • Check that you experience faded print, replace the cartridge. Place these items on the scanner glass in the upper left corner. Received fax has poor print quality These are possible solutions. Note: If you do not know...
User's Guide
Page 308
...tray (standard or optional) loading 73 283 Staple jam 246 290-294.yy scanner jam 246 293 Replace all originals if restarting job 247 293.02 Flatbed Cover Open 247 30 Invalid refill, change cartridge... 240 31 Replace defective cartridge 240 32 Cartridge part number unsupported by device 240 34 Short paper 240...246 63 Unformatted disk 246 80 Routine maintenance needed 246 841-846 Scanner Service Error 247 88 Cartridge low 246 88.yy Cartridge nearly low 246 88.yy Replace cartridge 246 900-999 Service 247 Symbols "scan to computer" screen...
...tray (standard or optional) loading 73 283 Staple jam 246 290-294.yy scanner jam 246 293 Replace all originals if restarting job 247 293.02 Flatbed Cover Open 247 30 Invalid refill, change cartridge... 240 31 Replace defective cartridge 240 32 Cartridge part number unsupported by device 240 34 Short paper 240...246 63 Unformatted disk 246 80 Routine maintenance needed 246 841-846 Scanner Service Error 247 88 Cartridge low 246 88.yy Cartridge nearly low 246 88.yy Replace cartridge 246 900-999 Service 247 Symbols "scan to computer" screen...
User's Guide
Page 312
... settings configuring 57 PostScript menu 225 Power Saver adjusting 261 print job canceling from Macintosh 137 canceling from Windows 137 print quality cleaning the scanner glass 249 print quality test pages, printing 136 print quality troubleshooting blank pages 279 characters have jagged edges 280 clipped images 280 ghost images... 39 printer messages 1565 Emulation error, load emulation option 248 200-282.yy paper jam 246 283 Staple jam 246 290-294.yy scanner jam 246 293 Replace all originals if restarting job 247 293.02 Flatbed Cover Open 247 30 Invalid refill, change cartridge 240 31...
... settings configuring 57 PostScript menu 225 Power Saver adjusting 261 print job canceling from Macintosh 137 canceling from Windows 137 print quality cleaning the scanner glass 249 print quality test pages, printing 136 print quality troubleshooting blank pages 279 characters have jagged edges 280 clipped images 280 ghost images... 39 printer messages 1565 Emulation error, load emulation option 248 200-282.yy paper jam 246 283 Staple jam 246 290-294.yy scanner jam 246 293 Replace all originals if restarting job 247 293.02 Flatbed Cover Open 247 30 Invalid refill, change cartridge 240 31...
User's Guide
Page 313
...Ready 236 Reattach bin 236 Reattach bin - 236 Reattach envelope feeder 237 Receive complete 237 Receiving page 237 recycled paper using 88 recycling Lexmark products 256 WEEE statement 297 reducing a copy 97 Remove packaging material, check 237 Remove paper from 237 Remove paper from Windows 134...printing from Macintosh computer 134 printing from all originals if restarting job. 238 Replace wiper 238 Restore Held Jobs? 238 Scan Document Too Long 239 Scanner ADF Cover Open 239 Scanner Disabled 247 Scanner Jam Access Cover Open 239 Securely clearing disk space 239 Sending page 239 Serial...
...Ready 236 Reattach bin 236 Reattach bin - 236 Reattach envelope feeder 237 Receive complete 237 Receiving page 237 recycled paper using 88 recycling Lexmark products 256 WEEE statement 297 reducing a copy 97 Remove packaging material, check 237 Remove paper from 237 Remove paper from Windows 134...printing from Macintosh computer 134 printing from all originals if restarting job. 238 Replace wiper 238 Restore Held Jobs? 238 Scan Document Too Long 239 Scanner ADF Cover Open 239 Scanner Disabled 247 Scanner Jam Access Cover Open 239 Securely clearing disk space 239 Sending page 239 Serial...
User's Guide
Page 314
... tray linking 84 tray unlinking 84 trays linking 83, 84 unlinking 84 troubleshooting checking an unresponsive printer 263 checking an unresponsive scanner 269 contacting Customer Support 290 solving basic printer problems 263 troubleshooting, copy copier does not respond 267 partial document or photo copies... system board accessing 27 System busy, preparing resources for job. 239 System busy, preparing resources for job. Replace all originals if restarting job. 238 Replace wiper 238 reports viewing 260 Reports menu 164 Reserve print jobs 133 printing from Macintosh computer 134 printing from ...
... tray linking 84 tray unlinking 84 trays linking 83, 84 unlinking 84 troubleshooting checking an unresponsive printer 263 checking an unresponsive scanner 269 contacting Customer Support 290 solving basic printer problems 263 troubleshooting, copy copier does not respond 267 partial document or photo copies... system board accessing 27 System busy, preparing resources for job. 239 System busy, preparing resources for job. Replace all originals if restarting job. 238 Replace wiper 238 reports viewing 260 Reports menu 164 Reserve print jobs 133 printing from Macintosh computer 134 printing from ...