User's Guide
Page 14
Toner low. If the home screen is shown, press a number to an e-mail address. It is possible to scan a document directly to access the Copy menus, ... the following basic screen which is referred to as Close door or insert print cartridge. Status message bar Shows the current MFP status such as Toner Low. Touch it . ? (Tips) All menus have a Tips button.
Toner low. If the home screen is shown, press a number to an e-mail address. It is possible to scan a document directly to access the Copy menus, ... the following basic screen which is referred to as Close door or insert print cartridge. Status message bar Shows the current MFP status such as Toner Low. Touch it . ? (Tips) All menus have a Tips button.
User's Guide
Page 94
... can view the status of the various trays and other supply items. Determining the status of supplies Copy Fax E-mail FTP Status/ Supplies Ready. 88 Toner low. Touch any supplies are low or empty.
... can view the status of the various trays and other supply items. Determining the status of supplies Copy Fax E-mail FTP Status/ Supplies Ready. 88 Toner low. Touch any supplies are low or empty.
User's Guide
Page 95
...Menu Causes the MFP to be sure it is satisfactory before you conserve toner and paper. Use your application software or through the touch screen let you print the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for more information. Lets you bought... new cartridge available when the current one side of paper. Note: When toner is available when you Printer Settings Æ Finishing Menu print on both sides of a sheet of a sheet. Values for more information about Lexmark Authorized Supplies Dealers in your area. Duplex, touch the menu button Æ...
...Menu Causes the MFP to be sure it is satisfactory before you conserve toner and paper. Use your application software or through the touch screen let you print the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for more information. Lets you bought... new cartridge available when the current one side of paper. Note: When toner is available when you Printer Settings Æ Finishing Menu print on both sides of a sheet of a sheet. Values for more information about Lexmark Authorized Supplies Dealers in your area. Duplex, touch the menu button Æ...
User's Guide
Page 98
... 98 Maintaining the MFP Ordering charge rolls We recommend ordering new charge rolls when toner fog or background shading appears on the computer screen. Order Lexmark part number 40X0127. Ordering a transfer roller Order Lexmark part number 40X0130. Ordering a label fuser cleaner A special label fuser cleaner should be used for duplex printing. Ordering pick...
... 98 Maintaining the MFP Ordering charge rolls We recommend ordering new charge rolls when toner fog or background shading appears on the computer screen. Order Lexmark part number 40X0127. Ordering a transfer roller Order Lexmark part number 40X0130. Ordering a label fuser cleaner A special label fuser cleaner should be used for duplex printing. Ordering pick...
User's Guide
Page 109
Note: The print media may be covered with unfused toner, which can stain garments and skin. Clearing jams 109 Warning: Do not touch the photoconductor drum on the underside of the MFP may be hot. ...
Note: The print media may be covered with unfused toner, which can stain garments and skin. Clearing jams 109 Warning: Do not touch the photoconductor drum on the underside of the MFP may be hot. ...
User's Guide
Page 110
CAUTION: Do not use any pointed objects to access the print media from the MFP rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Touch Continue. Warning:If the print media does not move immediately when you . Clearing jams 5 Pull the print media up and toward you pull, stop pulling. You need to remove the paper. This could cause personal injury or damage to the MFP. Clearing jams 110
CAUTION: Do not use any pointed objects to access the print media from the MFP rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Touch Continue. Warning:If the print media does not move immediately when you . Clearing jams 5 Pull the print media up and toward you pull, stop pulling. You need to remove the paper. This could cause personal injury or damage to the MFP. Clearing jams 110
User's Guide
Page 132
...; Replace the charge rolls. • Replace the print cartridge. When the print remains faded, replace the print cartridge. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting in the Quality...be printed. Solving print quality problems 132 Reinstall the cartridge. Open and close the MFP top front cover to redistribute the toner. You may help prevent this procedure multiple times until the print remains faded. With the cartridge arrows pointing downward, firmly ...
...; Replace the charge rolls. • Replace the print cartridge. When the print remains faded, replace the print cartridge. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting in the Quality...be printed. Solving print quality problems 132 Reinstall the cartridge. Open and close the MFP top front cover to redistribute the toner. You may help prevent this procedure multiple times until the print remains faded. With the cartridge arrows pointing downward, firmly ...
User's Guide
Page 133
...to-back several times to 90o F). When the print remains faded, replace the print cartridge. Reinstall the cartridge. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. Repeat this procedure multiple times until the print remains faded. Characters have ... (446°F). Action • Make sure the packaging material is not set too high in the Quality menu. • Verify the environment is 16 to 32 degrees C (60 to redistribute the toner. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side ...
...to-back several times to 90o F). When the print remains faded, replace the print cartridge. Reinstall the cartridge. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. Repeat this procedure multiple times until the print remains faded. Characters have ... (446°F). Action • Make sure the packaging material is not set too high in the Quality menu. • Verify the environment is 16 to 32 degrees C (60 to redistribute the toner. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side ...
User's Guide
Page 135
... Embedded Web Server (EWS) interface. In addition, the Enhance Fine Lines and Gray Correction options can be enabled to lighten the printed output or save toner. Menu selection Purpose Values† Print Resolution To select printed output resolution 600 dpi* 1200 Image Q 1200 dpi 2400 Image...
... Embedded Web Server (EWS) interface. In addition, the Enhance Fine Lines and Gray Correction options can be enabled to lighten the printed output or save toner. Menu selection Purpose Values† Print Resolution To select printed output resolution 600 dpi* 1200 Image Q 1200 dpi 2400 Image...
User's Guide
Page 147
... sensitivity notice 3 status message bar 14 Stop button 12 supplies label fuser cleaner 98 maintenance kit 97 print cartridge 95 recycling 98 T time stamp 26 toner cartridge recycling 98 147
... sensitivity notice 3 status message bar 14 Stop button 12 supplies label fuser cleaner 98 maintenance kit 97 print cartridge 95 recycling 98 T time stamp 26 toner cartridge recycling 98 147
Service Manual
Page 5
7002-xxx Fuser exit sensor service check 2-138 Fuser narrow media sensor service check 2-139 High-capacity feeder input tray service check 2-141 Input sensor service check 2-146 Input tray(s) service check 2-147 Interface card ...port service check 2-159 Print quality service check 2-160 Scan quality service check 2-165 Signature button assembly service check 2-170 System board service check 2-170 Toner sensor service check 2-171 Transfer roll service check 2-172 Diagnostic aids 3-1 Accessing service menus 3-1 Diagnostics Menu 3-2 Entering Diagnostics Menu 3-2 Available tests 3-2...
7002-xxx Fuser exit sensor service check 2-138 Fuser narrow media sensor service check 2-139 High-capacity feeder input tray service check 2-141 Input sensor service check 2-146 Input tray(s) service check 2-147 Interface card ...port service check 2-159 Print quality service check 2-160 Scan quality service check 2-165 Signature button assembly service check 2-170 System board service check 2-170 Toner sensor service check 2-171 Transfer roll service check 2-172 Diagnostic aids 3-1 Accessing service menus 3-1 Diagnostics Menu 3-2 Entering Diagnostics Menu 3-2 Available tests 3-2...
Service Manual
Page 9
...130 System board and inner shield removal -models X644e/X646e 4-131 Toner sensor removal 4-132 Transfer roll assembly removal 4-132 Upper cover removal...5-1 Sensors-flatbed 5-1 Sensors-ADF 5-2 Connections 5-3 System board 5-3 Autoconnect 5-8 Fuser board 5-9 High voltage power supply 5-9 Interface card 5-10 USB card 5-10 Low voltage power supply 5-11... #2 5-16 Scanner control card 5-17 Motor driver board 5-23 Flatbed interconnect card 5-26 Modem card 5-31 Preventive maintenance 6-1 Safety inspection guide 6-1 Lubrication specifications 6-1 Scheduled maintenance 6-1 Maintenance...
...130 System board and inner shield removal -models X644e/X646e 4-131 Toner sensor removal 4-132 Transfer roll assembly removal 4-132 Upper cover removal...5-1 Sensors-flatbed 5-1 Sensors-ADF 5-2 Connections 5-3 System board 5-3 Autoconnect 5-8 Fuser board 5-9 High voltage power supply 5-9 Interface card 5-10 USB card 5-10 Low voltage power supply 5-11... #2 5-16 Scanner control card 5-17 Motor driver board 5-23 Flatbed interconnect card 5-26 Modem card 5-31 Preventive maintenance 6-1 Safety inspection guide 6-1 Lubrication specifications 6-1 Scheduled maintenance 6-1 Maintenance...
Service Manual
Page 43
... in Manual Mode) For models X644e and X646e, touch the Home icon to return to the home screen. Shows the current MFP status such as Toner Low. Touch it . (Button) ? (Tips) FTP FTP Tips is possible to scan a document directly to an e-mail address. (Icon) (Icon) (Button) Ready. Diagnostic information 2-5 Fax...
... in Manual Mode) For models X644e and X646e, touch the Home icon to return to the home screen. Shows the current MFP status such as Toner Low. Touch it . (Button) ? (Tips) FTP FTP Tips is possible to scan a document directly to an e-mail address. (Icon) (Icon) (Button) Ready. Diagnostic information 2-5 Fax...
Service Manual
Page 48
...Go to operate. Go to "Paper feed service check-printer" on (print quality) page 2-164. 2-10 Service Manual Go to "Print quality-toner on backside of redrive assembly- Touchscreen panel blank, LED is on Go to "LCD touchscreen display service check-models X644e/X646e" on backside of... the buttons work on page 2-140. LCD touchscreen (mono-model X642e)- duplex option installed. Printer-toner on page 2-149. 7002-xxx Symptom tables Printer symptoms Symptom Action Dead machine Go to "Dead machine service check" on page 4-64....
...Go to operate. Go to "Paper feed service check-printer" on (print quality) page 2-164. 2-10 Service Manual Go to "Print quality-toner on backside of redrive assembly- Touchscreen panel blank, LED is on Go to "LCD touchscreen display service check-models X644e/X646e" on backside of... the buttons work on page 2-140. LCD touchscreen (mono-model X642e)- duplex option installed. Printer-toner on page 2-149. 7002-xxx Symptom tables Printer symptoms Symptom Action Dead machine Go to "Dead machine service check" on page 4-64....
Service Manual
Page 52
... servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. See "System board and inner shield removal -models X644e/X646e" on page 2-118. 947 Modem Init Failed Defective modem hardware. Go to "Paper feed service check- Engine flash error Indicates that the flash which the... service check" on page 4-131. DC pick motor overspeed error • Check system board • Check autocompensator Go to "Paper feed service check- Replace the modem card.
... servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. See "System board and inner shield removal -models X644e/X646e" on page 2-118. 947 Modem Init Failed Defective modem hardware. Go to "Paper feed service check- Engine flash error Indicates that the flash which the... service check" on page 4-131. DC pick motor overspeed error • Check system board • Check autocompensator Go to "Paper feed service check- Replace the modem card.
Service Manual
Page 69
...; Check printhead • Check cables and connectors • Check system board. Go to "Main drive service check" on page 2-153. Go to "Toner sensor service check" on page 2-153. Go to "Main drive service check" on page 2-171. Go to "Printhead service check" on page 2-165.... Go to "Printhead service check" on page 2-165. Diagnostic information 2-31 Toner sensor error-a problem has been detected with the toner sensor. • Check the toner sensor • Check cable • Check system board An error has been detected. Go to "Main drive...
...; Check printhead • Check cables and connectors • Check system board. Go to "Main drive service check" on page 2-153. Go to "Toner sensor service check" on page 2-153. Go to "Main drive service check" on page 2-171. Go to "Printhead service check" on page 2-165.... Go to "Printhead service check" on page 2-165. Diagnostic information 2-31 Toner sensor error-a problem has been detected with the toner sensor. • Check the toner sensor • Check cable • Check system board An error has been detected. Go to "Main drive...
Service Manual
Page 78
... busy, Not all resources needed for the message to clear the message. Some held job(s). Until the level is read the level of toner. Remove the tray. Insert the tray. preparing resources for job. Deleting held jobs are available. Wait for the job are deleted to.... [bin name] specifies a previously defined name for the message to clear. If it is turned off and then on. • Replace the toner cartridge. 7002-xxx User status displays (continued) Sub Code code Display text Description/action Ready The MFP is inserted, go to clear the message....
... busy, Not all resources needed for the message to clear the message. Some held job(s). Until the level is read the level of toner. Remove the tray. Insert the tray. preparing resources for job. Deleting held jobs are available. Wait for the job are deleted to.... [bin name] specifies a previously defined name for the message to clear. If it is turned off and then on. • Replace the toner cartridge. 7002-xxx User status displays (continued) Sub Code code Display text Description/action Ready The MFP is inserted, go to clear the message....
Service Manual
Page 80
... code Primary message Description/action Change Cartridge Invalid Refill Select one of text or images. This may cause clipping of the following actions: Remove the toner cartridge and install a new cartridge. Change [src] to [Custom String] Lets the user override the current print media source for the remainder of the print...
... code Primary message Description/action Change Cartridge Invalid Refill Select one of text or images. This may cause clipping of the following actions: Remove the toner cartridge and install a new cartridge. Change [src] to [Custom String] Lets the user override the current print media source for the remainder of the print...
Service Manual
Page 93
... 63 .xx Unformatted disk 64 .xx Unsupported disk format 80 .xx Scheduled maintenance advised 81 .xx Engine Code CRC Failure 88 .xx Toner is discarded and must be re-transmitted from the host computer. Model X646e only. If the message remains, the hard disk may be defective... capacity. The hard disk is not supported. Format the hard disk prior to clear the message if the toner low alarm does not sound. Replace the toner cartridge if the toner low alarm sounds. Touch Continue to performing operations that require the hard disk. Diagnostic information 2-55 Touch Continue...
... 63 .xx Unformatted disk 64 .xx Unsupported disk format 80 .xx Scheduled maintenance advised 81 .xx Engine Code CRC Failure 88 .xx Toner is discarded and must be re-transmitted from the host computer. Model X646e only. If the message remains, the hard disk may be defective... capacity. The hard disk is not supported. Format the hard disk prior to clear the message if the toner low alarm does not sound. Replace the toner cartridge if the toner low alarm sounds. Touch Continue to performing operations that require the hard disk. Diagnostic information 2-55 Touch Continue...
Service Manual
Page 97
... working . Detected cover switch bounce. • Upper cover not fully closed switch/ cable service check-printer" on page 2-153. • Check fuser entry guide for toner build up . • Check fuser for proper function. Fuser page count between 0 and 99,999. Fuser page count between 0 and 99,999. • Page ...causes Action 200 .16 200 .32 201 .00 201 .01 201 .02 201 .03 Main drive motor error possibly due to motor and system board. High mechanical load due to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • ...
... working . Detected cover switch bounce. • Upper cover not fully closed switch/ cable service check-printer" on page 2-153. • Check fuser entry guide for toner build up . • Check fuser for proper function. Fuser page count between 0 and 99,999. Fuser page count between 0 and 99,999. • Page ...causes Action 200 .16 200 .32 201 .00 201 .01 201 .02 201 .03 Main drive motor error possibly due to motor and system board. High mechanical load due to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • ...