User's Guide
Page 14
... to access the E-mail menus. These menus are only available when the MFP is shown, press a number to access the Copy menus, too. Status message bar Shows the current MFP status such as Toner Low. Shows MFP conditions such as Ready or Busy. If the home screen is in the...within the LCD touch screens. Shows intervention messages to give instructions on the LCD whenever the MFP status includes a message requiring intervention. Toner low. Status/Supplies Appears on what the user should do so the MFP can continue processing, such as copy, fax, or scan, to open the menu screen,...
... to access the E-mail menus. These menus are only available when the MFP is shown, press a number to access the Copy menus, too. Status message bar Shows the current MFP status such as Toner Low. Shows MFP conditions such as Ready or Busy. If the home screen is in the...within the LCD touch screens. Shows intervention messages to give instructions on the LCD whenever the MFP status includes a message requiring intervention. Toner low. Status/Supplies Appears on what the user should do so the MFP can continue processing, such as copy, fax, or scan, to open the menu screen,...
User's Guide
Page 94
... the status of the touch screen indicates if the MFP is required. Menus The MFP control panel alerts you can view the status of the various trays and other supply items. Determining the status of supplies 94 Touch any supplies ...are low or empty. The Print status message bar at the bottom of supplies Copy Fax E-mail FTP Status/ Supplies Ready. 88 Toner low...
... the status of the touch screen indicates if the MFP is required. Menus The MFP control panel alerts you can view the status of the various trays and other supply items. Determining the status of supplies 94 Touch any supplies ...are low or empty. The Print status message bar at the bottom of supplies Copy Fax E-mail FTP Status/ Supplies Ready. 88 Toner low...
User's Guide
Page 95
... To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner cartridge. Ordering a print cartridge When the 88 Toner is available when you print up to redistribute any remaining toner. Conserving supplies 95 The values range from...one no longer prints satisfactorily. Multipage Print, touch the menu button Æ Printer Settings Æ Finishing Menu Causes the MFP to redistribute the toner, then reinsert it side-to-side and front-to-back several times to print two or more information on changing these ...
... To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner cartridge. Ordering a print cartridge When the 88 Toner is available when you print up to redistribute any remaining toner. Conserving supplies 95 The values range from...one no longer prints satisfactorily. Multipage Print, touch the menu button Æ Printer Settings Æ Finishing Menu Causes the MFP to redistribute the toner, then reinsert it side-to-side and front-to-back several times to print two or more information on changing these ...
User's Guide
Page 98
... scanned 120,000 pages. Label fuser cleaners are not recommended for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on printed pages. Maintaining the MFP Ordering charge rolls We recommend ordering new charge rolls when toner fog or background shading appears on the computer screen. Ordering a transfer roller Order...
... scanned 120,000 pages. Label fuser cleaners are not recommended for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on printed pages. Maintaining the MFP Ordering charge rolls We recommend ordering new charge rolls when toner fog or background shading appears on the computer screen. Ordering a transfer roller Order...
User's Guide
Page 109
Clearing jams 109 Note: The print media may be covered with unfused toner, which can stain garments and skin. Clearing jams 200 and 201 Paper Jam Remove Cartridge 1 Push the release latch, and lower the multipurpose feeder. 2 Push ...the release latch, and open the top front cover. Warning: Do not touch the photoconductor drum on the underside of the MFP. CAUTION: The inside of the MFP may be hot. Note: Do not leave the cartridge exposed to cool before touching any internal components. 3 Lift and pull the print cartridge...
Clearing jams 109 Note: The print media may be covered with unfused toner, which can stain garments and skin. Clearing jams 200 and 201 Paper Jam Remove Cartridge 1 Push the release latch, and lower the multipurpose feeder. 2 Push ...the release latch, and open the top front cover. Warning: Do not touch the photoconductor drum on the underside of the MFP. CAUTION: The inside of the MFP may be hot. Note: Do not leave the cartridge exposed to cool before touching any internal components. 3 Lift and pull the print cartridge...
User's Guide
Page 110
Clearing jams 5 Pull the print media up and toward you pull, stop pulling. Clearing jams 110 CAUTION: Do not use any pointed objects to the MFP. This could cause personal injury or damage to remove the paper. You need to access the print media from the MFP rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Touch Continue. Warning:If the print media does not move immediately when you .
Clearing jams 5 Pull the print media up and toward you pull, stop pulling. Clearing jams 110 CAUTION: Do not use any pointed objects to the MFP. This could cause personal injury or damage to remove the paper. You need to access the print media from the MFP rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Touch Continue. Warning:If the print media does not move immediately when you .
User's Guide
Page 132
...Paper menu. • Verify the correct print media is being used. • Verify you are printing on the transfer roll. Toner is within the MFP specifications. Toner fog or background • Check the print cartridge to be printed. Solving print quality problems 132 To help you are using the...may be too dark. Action • The toner may have an MFP part that is too light. You may be low. Problem Print is smaller than the page size of the printed page. Toner appears on the page. • The Toner Darkness setting may help prevent this procedure multiple times...
...Paper menu. • Verify the correct print media is being used. • Verify you are printing on the transfer roll. Toner is within the MFP specifications. Toner fog or background • Check the print cartridge to be printed. Solving print quality problems 132 To help you are using the...may be too dark. Action • The toner may have an MFP part that is too light. You may be low. Problem Print is smaller than the page size of the printed page. Toner appears on the page. • The Toner Darkness setting may help prevent this procedure multiple times...
User's Guide
Page 133
..., firmly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner. When the print remains faded, replace the print cartridge. • If you are using the correct MFP drivers. • Verify the environment is 16 to 32 degrees C (60 to be low. To utilize... Verify you are using preprinted forms, make sure the job lines per inch (lpi) setting is not set too high in the Quality menu. • Verify the environment is installed correctly. • The toner may be sure it is 16 to 32 degrees C (60 to 600 dpi, 1200 Image Q, 1200 dpi, ...
..., firmly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner. When the print remains faded, replace the print cartridge. • If you are using the correct MFP drivers. • Verify the environment is 16 to 32 degrees C (60 to be low. To utilize... Verify you are using preprinted forms, make sure the job lines per inch (lpi) setting is not set too high in the Quality menu. • Verify the environment is installed correctly. • The toner may be sure it is 16 to 32 degrees C (60 to 600 dpi, 1200 Image Q, 1200 dpi, ...
User's Guide
Page 135
... the check box. In addition, the Enhance Fine Lines and Gray Correction options can be enabled to lighten the printed output or save toner. In the driver, disable the check box. Menu selection Purpose Values† Print Resolution To select printed output resolution 600 dpi* 1200... darkens printed output and 1-10 alters toner consumption 8* is the default setting. Troubleshooting The Quality menu control panel options can be adjusted to images Auto Off* † Values marked by an asterisk (*) are available on the driver and on the MFP Embedded Web Server (EWS) interface....
... the check box. In addition, the Enhance Fine Lines and Gray Correction options can be enabled to lighten the printed output or save toner. In the driver, disable the check box. Menu selection Purpose Values† Print Resolution To select printed output resolution 600 dpi* 1200... darkens printed output and 1-10 alters toner consumption 8* is the default setting. Troubleshooting The Quality menu control panel options can be adjusted to images Auto Off* † Values marked by an asterisk (*) are available on the driver and on the MFP Embedded Web Server (EWS) interface....
Service Manual
Page 43
... icon is in Manual Mode) For models X644e and X646e, touch the Home icon to return to the home screen. Shows the current MFP status such as Toner Low. Shows intervention messages to access the File Transfer Protocol (FTP) menus. Touch to give instructions on the button.) Status message bar ...continued) Models X644e, X646e Model X642e @ E-mail Button name E-mail Function Touch to the home screen. The Home icon appears on the LCD whenever the MFP status includes a message requiring intervention. Status/ Supplies Menus (A key is shown on what the user should do so the...
... icon is in Manual Mode) For models X644e and X646e, touch the Home icon to return to the home screen. Shows the current MFP status such as Toner Low. Shows intervention messages to access the File Transfer Protocol (FTP) menus. Touch to give instructions on the button.) Status message bar ...continued) Models X644e, X646e Model X642e @ E-mail Button name E-mail Function Touch to the home screen. The Home icon appears on the LCD whenever the MFP status includes a message requiring intervention. Status/ Supplies Menus (A key is shown on what the user should do so the...
Service Manual
Page 48
...touchscreen (color-models X644e/ X646e)-unable to change with contrast model X642e" on page 2-163. Operator panel LED does not come on while MFP operates normally Go to "Operator panel right cover assembly service check" on page 2-127. duplex option not installed. Go to "Duplex option... touchscreen contrast control service check- Printer-banding (print quality) Go to "Print quality-banding" on page 2-149. Go to "Print quality-toner on (print quality) page 2-164. 2-10 Service Manual Operator panel-none of printed page" on backside of the buttons work Replace the operator...
...touchscreen (color-models X644e/ X646e)-unable to change with contrast model X642e" on page 2-163. Operator panel LED does not come on while MFP operates normally Go to "Operator panel right cover assembly service check" on page 2-127. duplex option not installed. Go to "Duplex option... touchscreen contrast control service check- Printer-banding (print quality) Go to "Print quality-banding" on page 2-149. Go to "Print quality-toner on (print quality) page 2-164. 2-10 Service Manual Operator panel-none of printed page" on backside of the buttons work Replace the operator...
Service Manual
Page 78
... not show the message. • The message clears automatically when the cover or door over the toner cartridge is opened or if the MFP power is turned off and then on. • Replace the toner cartridge. System busy, preparing resources for job. Tray [x] Empty Tray [x] Low Tray [x] Missing Waiting x represents ... message. Wait for the bin, such as Mary's bin, and it is not replaced, the MFP issues the message again when the door or cover is closed. Some held job(s). Toner Low The toner cartridge is low on the Menu Settings Page also. It takes an unspecified amount of the tray...
... not show the message. • The message clears automatically when the cover or door over the toner cartridge is opened or if the MFP power is turned off and then on. • Replace the toner cartridge. System busy, preparing resources for job. Tray [x] Empty Tray [x] Low Tray [x] Missing Waiting x represents ... message. Wait for the bin, such as Mary's bin, and it is not replaced, the MFP issues the message again when the door or cover is closed. Some held job(s). Toner Low The toner cartridge is low on the Menu Settings Page also. It takes an unspecified amount of the tray...
Service Manual
Page 93
...information not previously stored on the hard disk is running low on toner. The toner cartridge is deleted. • Delete fonts, macros, and other data stored on the hard disk. • Install a hard disk with the MFP firmware. Diagnostic information 2-55 Format the hard disk prior to performing... disk may be re-transmitted from the host computer. For more information, go to clear the message if the toner low alarm does not sound. Note: The MFP automatically clears the message in the firmware card does not function with a larger memory capacity. If the message remains...
...information not previously stored on the hard disk is running low on toner. The toner cartridge is deleted. • Delete fonts, macros, and other data stored on the hard disk. • Install a hard disk with the MFP firmware. Diagnostic information 2-55 Format the hard disk prior to performing... disk may be re-transmitted from the host computer. For more information, go to clear the message if the toner low alarm does not sound. Note: The MFP automatically clears the message in the firmware card does not function with a larger memory capacity. If the message remains...
Service Manual
Page 161
... correctly. Check to the contact must be caused by pressing outward and to the charge roll high voltage contact on the charge roll link arm, and remove the charge roll from the printer....is reinstalled. Remove the charge roll from the left side charge roll link assembly for correct installation, toner buildup, marks, cuts, or other signs of the right link assembly from the bearing to the ...correct operation by moving the paper width guides on the paper tray in .) apart, or spots on MFP while holding 3 and 6), select SCANNER TESTS, and select Sensor Tests. Make sure the charge roll ...
... correctly. Check to the contact must be caused by pressing outward and to the charge roll high voltage contact on the charge roll link arm, and remove the charge roll from the printer....is reinstalled. Remove the charge roll from the left side charge roll link assembly for correct installation, toner buildup, marks, cuts, or other signs of the right link assembly from the bearing to the ...correct operation by moving the paper width guides on the paper tray in .) apart, or spots on MFP while holding 3 and 6), select SCANNER TESTS, and select Sensor Tests. Make sure the charge roll ...
Service Manual
Page 256
...be hot. Lift and pull the print cartridge out of the cartridge. Warning: Do not touch the photoconductor drum on the underside of the MFP. Use the cartridge handle whenever you pull, stop pulling. Warning: If the print media does not move immediately when you are holding the cartridge... the cartridge exposed to light for extended periods. 2 1 Note: The print media may be covered with unfused toner, which can stain garments and skin. 5. Allow the MFP to the MFP. Pull the print media up and toward you. This could cause personal injury or damage to cool before touching any...
...be hot. Lift and pull the print cartridge out of the cartridge. Warning: Do not touch the photoconductor drum on the underside of the MFP. Use the cartridge handle whenever you pull, stop pulling. Warning: If the print media does not move immediately when you are holding the cartridge... the cartridge exposed to light for extended periods. 2 1 Note: The print media may be covered with unfused toner, which can stain garments and skin. 5. Allow the MFP to the MFP. Pull the print media up and toward you. This could cause personal injury or damage to cool before touching any...
Service Manual
Page 257
Open the MFP rear door. Align and reinstall the toner cartridge. 7. Otherwise, continue with step 2. 2. CAUTION The inside of the MFP may be hot. Close the top front cover. 8. Diagnostic aids 3-47 Close the multipurpose feeder. 9. CAUTION Do not use any internal components. Allow the MFP to cool before touching any pointed objects to the MFP. If the paper is exiting the MFP, pull the media straight out, and then touch Continue. 6. Touch Continue. 7002-xxx 1 2 202 Paper Jam Open Rear Door 1. This could cause personal injury or damage to remove the paper.
Open the MFP rear door. Align and reinstall the toner cartridge. 7. Otherwise, continue with step 2. 2. CAUTION The inside of the MFP may be hot. Close the top front cover. 8. Diagnostic aids 3-47 Close the multipurpose feeder. 9. CAUTION Do not use any internal components. Allow the MFP to cool before touching any pointed objects to the MFP. If the paper is exiting the MFP, pull the media straight out, and then touch Continue. 6. Touch Continue. 7002-xxx 1 2 202 Paper Jam Open Rear Door 1. This could cause personal injury or damage to remove the paper.
Service Manual
Page 515
.../X646e 2-123 parallel port 2-159 print quality 2-160 printhead 2-165 scan quality 2-165 signature button assembly 2-170 system board 2-170 toner sensor 2-171 transfer roll 2-172 service error codes 2-13 shield inner shield-model X642e 4-130 inner shield-models X644e/X646e 4-131 ...start 2-1 strobe adjustment 3-19 sub error codes 2-13 switch, cover closed 2-125 symptoms duplex option 2-12 envelope feeder 2-12 high-capacity feeder 2-11 paper trays 2-12 printer (MFP) 2-10 scanner-ADF symptoms 2-11 scanner-flatbed 2-11 scanner-scan quality 2-11 system board barcode 7-41 connectors 5-3 parts catalog ...
.../X646e 2-123 parallel port 2-159 print quality 2-160 printhead 2-165 scan quality 2-165 signature button assembly 2-170 system board 2-170 toner sensor 2-171 transfer roll 2-172 service error codes 2-13 shield inner shield-model X642e 4-130 inner shield-models X644e/X646e 4-131 ...start 2-1 strobe adjustment 3-19 sub error codes 2-13 switch, cover closed 2-125 symptoms duplex option 2-12 envelope feeder 2-12 high-capacity feeder 2-11 paper trays 2-12 printer (MFP) 2-10 scanner-ADF symptoms 2-11 scanner-flatbed 2-11 scanner-scan quality 2-11 system board barcode 7-41 connectors 5-3 parts catalog ...