Clearing Jams Guide
Page 9
If jammed paper cannot be found, go to cool before touching it. 1 Push the release button, and gently lower the front door. 2 Pull out the jammed paper from the duplex paper feeder. 9 CAUTION-HOT SURFACE: To reduce the risk of injury from a hot component, allow the surface to the next step. 3 Lift the transfer belt unit. 4 Remove any jammed paper from the duplex unit. Clearing jams in the duplex unit If the paper did not feed through the duplex unit correctly, the jam is in the duplex paper path. Jam at Duplexer appears.
If jammed paper cannot be found, go to cool before touching it. 1 Push the release button, and gently lower the front door. 2 Pull out the jammed paper from the duplex paper feeder. 9 CAUTION-HOT SURFACE: To reduce the risk of injury from a hot component, allow the surface to the next step. 3 Lift the transfer belt unit. 4 Remove any jammed paper from the duplex unit. Clearing jams in the duplex unit If the paper did not feed through the duplex unit correctly, the jam is in the duplex paper path. Jam at Duplexer appears.
Clearing Jams Guide
Page 10
Remove all jammed paper, and make sure the paper feed tray is jammed in the ADF If the paper is not overfull. 1 Remove all paper from the paper feed tray, and then open the ADF cover. 10 5 Close the transfer belt unit. 6 Close the front door. Clearing jams in the ADF, Jam at Scanner appears.
Remove all jammed paper, and make sure the paper feed tray is jammed in the ADF If the paper is not overfull. 1 Remove all paper from the paper feed tray, and then open the ADF cover. 10 5 Close the transfer belt unit. 6 Close the front door. Clearing jams in the ADF, Jam at Scanner appears.
Troubleshooting Guide
Page 7
...the print cartridge causing the line. Replace the fuser. IS THE TRANSFER BELT DEFECTIVE? Replace the print cartridge causing the streaks. Replace the transfer belt. Print is too light These are possible solutions. Replace the print cartridge. IS THE TRANSFER BELT DEFECTIVE? When Replace Print Cartridge Soon appears or when the print...8226; 29 mm (1.14 in.) • 75 mm (2.95 in.) CHECK TO SEE IF MARKS OCCUR ACROSS THE PAGE REPEATEDLY IN ALL COLORS Replace the transfer belt if the defects occur every: • 28 mm (1.10 in.) • 38 mm (1.50 in.) • 57 mm (2.25 in.) Replace ...
...the print cartridge causing the line. Replace the fuser. IS THE TRANSFER BELT DEFECTIVE? Replace the print cartridge causing the streaks. Replace the transfer belt. Print is too light These are possible solutions. Replace the print cartridge. IS THE TRANSFER BELT DEFECTIVE? When Replace Print Cartridge Soon appears or when the print...8226; 29 mm (1.14 in.) • 75 mm (2.95 in.) CHECK TO SEE IF MARKS OCCUR ACROSS THE PAGE REPEATEDLY IN ALL COLORS Replace the transfer belt if the defects occur every: • 28 mm (1.10 in.) • 38 mm (1.50 in.) • 57 mm (2.25 in.) Replace ...
Troubleshooting Guide
Page 8
... the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the print cartridge and continue printing. Replace the transfer belt. CHECK THE PAPER Make sure you may be able to extend the life of the print cartridge: 1 Remove the specified print cartridge. 2... Cartridge Soon appears or when the print becomes faded, you are using paper that came with rough finishes. IS THE TRANSFER BELT DEFECTIVE OR EMPTY? Replace the transfer belt. When Replace Print Cartridge Soon appears or when the print becomes faded, you use it. Print is loaded in the...
... the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the print cartridge and continue printing. Replace the transfer belt. CHECK THE PAPER Make sure you may be able to extend the life of the print cartridge: 1 Remove the specified print cartridge. 2... Cartridge Soon appears or when the print becomes faded, you are using paper that came with rough finishes. IS THE TRANSFER BELT DEFECTIVE OR EMPTY? Replace the transfer belt. When Replace Print Cartridge Soon appears or when the print becomes faded, you use it. Print is loaded in the...
Troubleshooting Guide
Page 9
... more of the following : IS THE TONER LOW? IS THE FUSER DEFECTIVE OR WORN? Solid color pages These are possible solutions. Replace the transfer belt. Replace the fuser. MAKE SURE THE PAPER TYPE SETTING MATCHES THE PAPER LOADED IN THE TRAY From Print Properties, change the Paper Type setting... to the correct positions for the paper size loaded. IS THE FUSER DEFECTIVE OR WORN? IS THE TRANSFER BELT DEFECTIVE OR WORN? IS THERE TONER IN THE PAPER PATH? Replace the toner cartridge. DOES THE PRINTER NEED TO BE SERVICED? HAS THE ...
... more of the following : IS THE TONER LOW? IS THE FUSER DEFECTIVE OR WORN? Solid color pages These are possible solutions. Replace the transfer belt. Replace the fuser. MAKE SURE THE PAPER TYPE SETTING MATCHES THE PAPER LOADED IN THE TRAY From Print Properties, change the Paper Type setting... to the correct positions for the paper size loaded. IS THE FUSER DEFECTIVE OR WORN? IS THE TRANSFER BELT DEFECTIVE OR WORN? IS THERE TONER IN THE PAPER PATH? Replace the toner cartridge. DOES THE PRINTER NEED TO BE SERVICED? HAS THE ...
User's Guide
Page 8
... printer...160 Cleaning the exterior of the printer ...160 Cleaning the scanner glass...161 Ordering supplies...161 Ordering print cartridges ...161 Ordering a fuser...162 Ordering a transfer belt ...162 Moving the printer...162 Before moving the printer...162 Locking the scanner...163 Removing the printer from the 550-sheet drawer ...164 Moving the...
... printer...160 Cleaning the exterior of the printer ...160 Cleaning the scanner glass...161 Ordering supplies...161 Ordering print cartridges ...161 Ordering a fuser...162 Ordering a transfer belt ...162 Moving the printer...162 Before moving the printer...162 Locking the scanner...163 Removing the printer from the 550-sheet drawer ...164 Moving the...
User's Guide
Page 117
Clearing jams 117 3 Lift the transfer belt unit. 4 Remove any jammed paper from the duplex paper feeder.
Clearing jams 117 3 Lift the transfer belt unit. 4 Remove any jammed paper from the duplex paper feeder.
User's Guide
Page 149
... server was not found . Verify that you are correct, and then press OK to continue. Press OK to continue. CRUM Error Error 094-330 Reseat Transfer Unit Replace the old transfer belt with a new one. Understanding printer messages 149
... server was not found . Verify that you are correct, and then press OK to continue. Press OK to continue. CRUM Error Error 094-330 Reseat Transfer Unit Replace the old transfer belt with a new one. Understanding printer messages 149
User's Guide
Page 151
... specified print cartridge is missing or not installed correctly. Install or reseat Tray 2. Understanding printer messages 151 Install the fuser. Insert Transfer Unit The transfer belt is missing or not installed correctly. If the message appears again, contact Customer Support, and report the message. Reinstall the print cartridge. Insert Tray 2 Tray 2 ...
... specified print cartridge is missing or not installed correctly. Install or reseat Tray 2. Understanding printer messages 151 Install the fuser. Insert Transfer Unit The transfer belt is missing or not installed correctly. If the message appears again, contact Customer Support, and report the message. Reinstall the print cartridge. Insert Tray 2 Tray 2 ...
User's Guide
Page 156
... The specified print cartridge is nearly exhausted. When Replace Print Cartridge Soon appears or when the print becomes faded, you may be exhausted. Replace Transfer Unit Replace the transfer belt. The internal temperature of the print cartridge: 1 Remove the specified print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back...
... The specified print cartridge is nearly exhausted. When Replace Print Cartridge Soon appears or when the print becomes faded, you may be exhausted. Replace Transfer Unit Replace the transfer belt. The internal temperature of the print cartridge: 1 Remove the specified print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back...
User's Guide
Page 157
...Understanding printer messages 157 Restart Printer, 118-xxx The Network Expansion Card is not installed correctly or is nearly exhausted. Replace Transfer Unit Soon The transfer belt is not working correctly due to damage or malfunction. 1 Turn the printer off . 2 Unplug the power cord from ...grounded outlet. 5 Turn the printer back on. If the service message appears again, contact Customer Support, and report the message. Order a new transfer belt. Restart Printer: 116-xxx An unspecified printer error has occurred. 1 Turn the printer off. 2 Unplug the power cord from the wall outlet...
...Understanding printer messages 157 Restart Printer, 118-xxx The Network Expansion Card is not installed correctly or is nearly exhausted. Replace Transfer Unit Soon The transfer belt is not working correctly due to damage or malfunction. 1 Turn the printer off . 2 Unplug the power cord from ...grounded outlet. 5 Turn the printer back on. If the service message appears again, contact Customer Support, and report the message. Order a new transfer belt. Restart Printer: 116-xxx An unspecified printer error has occurred. 1 Turn the printer off. 2 Unplug the power cord from the wall outlet...
User's Guide
Page 162
...For installation information, see the documentation that came with the transfer belt. Part name Fuser Part number 40X4860 (120 V/50-60 Hz) 40X4861 (220-240 V/50-60 Hz) Ordering a transfer belt When Replace Transfer Unit Soon appears, replace the transfer belt immediately. therefore, it requires at least three people to ...lift it, and make sure your printer are not under the printer when you set it safely. Part name Transfer belt Part number 40X4868 Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: The printer weighs 41 kg (97 lb); Maintaining...
...For installation information, see the documentation that came with the transfer belt. Part name Fuser Part number 40X4860 (120 V/50-60 Hz) 40X4861 (220-240 V/50-60 Hz) Ordering a transfer belt When Replace Transfer Unit Soon appears, replace the transfer belt immediately. therefore, it requires at least three people to ...lift it, and make sure your printer are not under the printer when you set it safely. Part name Transfer belt Part number 40X4868 Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: The printer weighs 41 kg (97 lb); Maintaining...
User's Guide
Page 184
....) • 29 mm (1.14 in.) • 75 mm (2.95 in.) CHECK TO SEE IF MARKS OCCUR ACROSS THE PAGE REPEATEDLY IN ALL COLORS Replace the transfer belt if the defects occur every: • 28 mm (1.10 in.) • 38 mm (1.50 in.) • 57 mm (2.25 in.) Replace the fuser if the...
....) • 29 mm (1.14 in.) • 75 mm (2.95 in.) CHECK TO SEE IF MARKS OCCUR ACROSS THE PAGE REPEATEDLY IN ALL COLORS Replace the transfer belt if the defects occur every: • 28 mm (1.10 in.) • 38 mm (1.50 in.) • 57 mm (2.25 in.) Replace the fuser if the...
User's Guide
Page 185
... Auto Correct appears, and then press OK. 6 Press or repeatedly until Yes appears, and then press OK. IS A PRINT CARTRIDGE DEFECTIVE? IS THE TRANSFER BELT DEFECTIVE? Replace the transfer belt. Replace the fuser. Light colored line, white line, or incorrectly colored line These are possible solutions. Troubleshooting 185 Color has shifted outside of the...
... Auto Correct appears, and then press OK. 6 Press or repeatedly until Yes appears, and then press OK. IS A PRINT CARTRIDGE DEFECTIVE? IS THE TRANSFER BELT DEFECTIVE? Replace the transfer belt. Replace the fuser. Light colored line, white line, or incorrectly colored line These are possible solutions. Troubleshooting 185 Color has shifted outside of the...
User's Guide
Page 186
Replace the transfer belt. CHECK THE PAPER TYPE SETTING From Print Properties, make sure the Paper Type setting matches the paper loaded in the tray. Replace the print cartridge. ... NOT TOO LIGHT From Print Properties, adjust the Brightness setting before sending the job to print. Replace the print cartridge causing the streaks. IS THE TRANSFER BELT DEFECTIVE? IS THE TONER LOW? Try feeding from another tray. Troubleshooting 186 Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or...
Replace the transfer belt. CHECK THE PAPER TYPE SETTING From Print Properties, make sure the Paper Type setting matches the paper loaded in the tray. Replace the print cartridge. ... NOT TOO LIGHT From Print Properties, adjust the Brightness setting before sending the job to print. Replace the print cartridge causing the streaks. IS THE TRANSFER BELT DEFECTIVE? IS THE TONER LOW? Try feeding from another tray. Troubleshooting 186 Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or...
User's Guide
Page 188
Replace the transfer belt. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the proper positions for the paper size loaded. Troubleshooting 188 Try one ..., change the Media Type setting to see if the paper guides in the selected tray are using paper that meets the printer specifications. IS THE TRANSFER BELT DEFECTIVE? Transparency print quality is loaded in the tray. CHECK THE PAPER Make sure you are set for a different paper size than what is poor...
Replace the transfer belt. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the proper positions for the paper size loaded. Troubleshooting 188 Try one ..., change the Media Type setting to see if the paper guides in the selected tray are using paper that meets the printer specifications. IS THE TRANSFER BELT DEFECTIVE? Transparency print quality is loaded in the tray. CHECK THE PAPER Make sure you are set for a different paper size than what is poor...
User's Guide
Page 189
... the following : CHECK THE PAPER GUIDES Move the guides in the tray. IS THE PRINT CARTRIDGE DEFECTIVE OR EMPTY? Troubleshooting 189 IS THE TRANSFER BELT DEFECTIVE OR EMPTY? Replace the transfer belt. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray to redistribute toner. 3 Reinsert...
... the following : CHECK THE PAPER GUIDES Move the guides in the tray. IS THE PRINT CARTRIDGE DEFECTIVE OR EMPTY? Troubleshooting 189 IS THE TRANSFER BELT DEFECTIVE OR EMPTY? Replace the transfer belt. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray to redistribute toner. 3 Reinsert...
User's Guide
Page 190
...the following : IS THE TONER LOW? When Replace Print Cartridge Soon appears or when the print becomes faded, you are possible solutions. IS THE TRANSFER BELT DEFECTIVE OR WORN? Try one or more of the following : IS A TONER CARTRIDGE DEFECTIVE? DOES THE PRINTER NEED TO BE SERVICED? Paper curl... These are possible solutions. Toner specks These are possible solutions. Replace the transfer belt. Solid color pages These are ready to match the paper loaded in the tray. Replace the toner cartridge.
...the following : IS THE TONER LOW? When Replace Print Cartridge Soon appears or when the print becomes faded, you are possible solutions. IS THE TRANSFER BELT DEFECTIVE OR WORN? Try one or more of the following : IS A TONER CARTRIDGE DEFECTIVE? DOES THE PRINTER NEED TO BE SERVICED? Paper curl... These are possible solutions. Toner specks These are possible solutions. Replace the transfer belt. Solid color pages These are ready to match the paper loaded in the tray. Replace the toner cartridge.
User's Guide
Page 207
...text 71 online customer support 173 options 550-sheet drawer 32 memory card 37 multi-protocol network card 35 ordering fuser 162 toner cartridges 161 transfer belt 162 Out of Memory 155 P Panel Language menu 147 paper capacities 56 characteristics 48 letterhead 49 preprinted forms 49 recycled 50 selecting 49 ... where to load 55 paper weights, supported 56 Parallel Settings menu 136 PCL Error 155 poster printing 68 Power Saver adjusting 170 Index 207 Insert Transfer Unit 151 Insert Tray 2 151 installing printer software 58 Invalid Job 151 Invalid User 152 J Jam at Duplexer 152 Jam at Exit, Open ...
...text 71 online customer support 173 options 550-sheet drawer 32 memory card 37 multi-protocol network card 35 ordering fuser 162 toner cartridges 161 transfer belt 162 Out of Memory 155 P Panel Language menu 147 paper capacities 56 characteristics 48 letterhead 49 preprinted forms 49 recycled 50 selecting 49 ... where to load 55 paper weights, supported 56 Parallel Settings menu 136 PCL Error 155 poster printing 68 Power Saver adjusting 170 Index 207 Insert Transfer Unit 151 Insert Tray 2 151 installing printer software 58 Invalid Job 151 Invalid User 152 J Jam at Duplexer 152 Jam at Exit, Open ...