User's Guide
Page 8
... jobs do not collate ...208 Unexpected page breaks occur...209 Solving copy problems...209 Copier does not respond ...209 Scanner unit does not close...209 Poor copy quality...210 Partial document or photo copies...211 Solving scanner problems...211 Checking an unresponsive scanner ...211 Scan was not successful ...212 Scanning takes too long or freezes...
... jobs do not collate ...208 Unexpected page breaks occur...209 Solving copy problems...209 Copier does not respond ...209 Scanner unit does not close...209 Poor copy quality...210 Partial document or photo copies...211 Solving scanner problems...211 Checking an unresponsive scanner ...211 Scan was not successful ...212 Scanning takes too long or freezes...
User's Guide
Page 174
... to start a black only job or to start a color job. 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the...
... to start a black only job or to start a color job. 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the...
User's Guide
Page 202
...scanner glass and both white underside areas. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 White underside ADF cover 2 White underside scanner glass cover 3 Scanner glass 4 ADF glass 3 Wipe the scanner... glass until it is clean and dry. 4 Wipe the white underside of the scanner...INJURY: The printer weight is clean and dry. 5 Close the scanner cover. Maintaining the printer 202 Moving the printer Before moving it ...
...scanner glass and both white underside areas. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 White underside ADF cover 2 White underside scanner glass cover 3 Scanner glass 4 ADF glass 3 Wipe the scanner... glass until it is clean and dry. 4 Wipe the white underside of the scanner...INJURY: The printer weight is clean and dry. 5 Close the scanner cover. Maintaining the printer 202 Moving the printer Before moving it ...
User's Guide
Page 209
... is on, and Ready appears. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any obstruction keeping the scanner unit open. 3 Close the scanner cover. Troubleshooting 209 Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the ...Press the arrow buttons until Print Timeout appears, and then press . 6 Press the arrow buttons until the desired value appears, and then press . Solving copy problems Copier does not respond These are no obstructions: 1 Open the scanner cover. 2 Remove any error messages.
... is on, and Ready appears. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any obstruction keeping the scanner unit open. 3 Close the scanner cover. Troubleshooting 209 Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the ...Press the arrow buttons until Print Timeout appears, and then press . 6 Press the arrow buttons until the desired value appears, and then press . Solving copy problems Copier does not respond These are no obstructions: 1 Open the scanner cover. 2 Remove any error messages.
User's Guide
Page 211
..., or extension cords. • Other electrical equipment plugged into the outlet is not turned off and then back on. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached ...to a darker setting. This often fixes the problem with the scanner. Troubleshooting 211 TEXT IS LIGHT OR DISAPPEARING From the printer control panel, press the Content button until the light comes on next to...
..., or extension cords. • Other electrical equipment plugged into the outlet is not turned off and then back on. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached ...to a darker setting. This often fixes the problem with the scanner. Troubleshooting 211 TEXT IS LIGHT OR DISAPPEARING From the printer control panel, press the Content button until the light comes on next to...
User's Guide
Page 213
... DISPLAY FOR ERROR MESSAGES Clear any error messages. Partial document or photo scans These are two settings available: FSK (pattern 1) and DTMF (pattern 2). Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your country or region supports multiple caller ID patterns. CHECK THE PAPER SIZE... size from a computer These are possible solutions. Cannot scan from the Page Setup dialog. Try one or more of the Fax menu depends on the scanner glass in the upper left corner.
... DISPLAY FOR ERROR MESSAGES Clear any error messages. Partial document or photo scans These are two settings available: FSK (pattern 1) and DTMF (pattern 2). Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your country or region supports multiple caller ID patterns. CHECK THE PAPER SIZE... size from a computer These are possible solutions. Cannot scan from the Page Setup dialog. Try one or more of the Fax menu depends on the scanner glass in the upper left corner.
User's Guide
Page 216
MAKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF. There may have been a problem with the quality of your Web browser. Note: If you experience faded print, replace the cartridge(s). Try one or more of the following : ...the fax to: • Check that you want to dial. • As an alternative, dial the telephone number manually. Place these items on the scanner glass in Fax mode. Received fax has poor print quality These are possible solutions. Note: Do not load postcards, photos, small items, transparencies, photo ...
MAKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF. There may have been a problem with the quality of your Web browser. Note: If you experience faded print, replace the cartridge(s). Try one or more of the following : ...the fax to: • Check that you want to dial. • As an alternative, dial the telephone number manually. Place these items on the scanner glass in Fax mode. Received fax has poor print quality These are possible solutions. Note: Do not load postcards, photos, small items, transparencies, photo ...
User's Guide
Page 256
... too many events 168 Yellow Low 163 printer options troubleshooting drawers 218 memory card 219 multipurpose feeder 218 option not working 217 printer problems, solving basic 206 printing directory list 72 flash drives 71 font sample list 72 from flash drive 70 from Macintosh computer 65 from... 47 Lexmark products 47 toner cartridges 47 WEEE statement 236 reducing a copy 79 reducing noise 46 Reload printed pages in Tray 166 Remote Management Active 166 Remove originals from the scanner ADF 166 Remove packaging material 166 Remove paper from standard output bin 166 Replace cartridge 167 ...
... too many events 168 Yellow Low 163 printer options troubleshooting drawers 218 memory card 219 multipurpose feeder 218 option not working 217 printer problems, solving basic 206 printing directory list 72 flash drives 71 font sample list 72 from flash drive 70 from Macintosh computer 65 from... 47 Lexmark products 47 toner cartridges 47 WEEE statement 236 reducing a copy 79 reducing noise 46 Reload printed pages in Tray 166 Remote Management Active 166 Remove originals from the scanner ADF 166 Remove packaging material 166 Remove paper from standard output bin 166 Replace cartridge 167 ...
User's Guide
Page 257
...linking 48 unlinking 48 Index 257 troubleshooting checking an unresponsive printer 206 checking an unresponsive scanner 211 contacting Customer Support 233 FAQ about color printing 230 solving basic printer problems 206 troubleshooting, copy copier does not respond 209 partial document or photo copies 211 poor... copy quality 210 poor scanned image quality 212 scanner unit does not close 209 troubleshooting, display display is ...
...linking 48 unlinking 48 Index 257 troubleshooting checking an unresponsive printer 206 checking an unresponsive scanner 211 contacting Customer Support 233 FAQ about color printing 230 solving basic printer problems 206 troubleshooting, copy copier does not respond 209 partial document or photo copies 211 poor... copy quality 210 poor scanned image quality 212 scanner unit does not close 209 troubleshooting, display display is ...
Maintenance Manual
Page 29
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: The printer weight is clean and dry. 5 Close the scanner cover. CAUTION-POTENTIAL INJURY: Before moving it safely. Maintaining the printer 29 Note...
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: The printer weight is clean and dry. 5 Close the scanner cover. CAUTION-POTENTIAL INJURY: Before moving it safely. Maintaining the printer 29 Note...