User's Guide
Page 6
... the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
... the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
User's Guide
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Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is answering a fax call. Answering The printer is empty. The fax number will be redialed. Cannot Copy: Cancel Copy to Small Paper Small ... Customer Support, and report the message. Awaiting Redial The printer is preparing to resume printing. Calibrating Wait for the message to clear. Remove the specified cartridge, and then install a new one. Service Call: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4...
Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is answering a fax call. Answering The printer is empty. The fax number will be redialed. Cannot Copy: Cancel Copy to Small Paper Small ... Customer Support, and report the message. Awaiting Redial The printer is preparing to resume printing. Calibrating Wait for the message to clear. Remove the specified cartridge, and then install a new one. Service Call: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4...
User's Guide
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... that is different from the destination fax machine was not received. Install the fuser unit. Missing: Install Toner The specified toner cartridge is missing or not installed correctly. PC Printing Wait for the specified tray. 96 Missing: Install OPC Belt The photodeveloper... cartridge is missing. Install the specified toner cartridge. No Memory: Out of Memory There is missing. Missing: Install Fuser Unit The fuser ...
... that is different from the destination fax machine was not received. Install the fuser unit. Missing: Install Toner The specified toner cartridge is missing or not installed correctly. PC Printing Wait for the specified tray. 96 Missing: Install OPC Belt The photodeveloper... cartridge is missing. Install the specified toner cartridge. No Memory: Out of Memory There is missing. Missing: Install Fuser Unit The fuser ...
User's Guide
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... Kit The transfer roller and transfer belt cleaning roller are supported for the message to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Remove the toner cartridge, and then install a supported one. Note: Repeat this message first appears. Load a supported...Install a new transfer belt. TX Comm Error An outgoing fax transmission error has occurred. Toner Low The toner cartridge(s) of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to clear. TR Belt Life: ...
... Kit The transfer roller and transfer belt cleaning roller are supported for the message to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Remove the toner cartridge, and then install a supported one. Note: Repeat this message first appears. Load a supported...Install a new transfer belt. TX Comm Error An outgoing fax transmission error has occurred. Toner Low The toner cartridge(s) of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to clear. TR Belt Life: ...
User's Guide
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Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
User's Guide
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... procedure multiple times until the print remains faded, and then replace the cartridge(s). The toner cartridge(s) of the toner color, after the message first appears. 13 Install the toner cartridges one at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at a time. 14 Close the front door. 15 Turn the printer on...
... procedure multiple times until the print remains faded, and then replace the cartridge(s). The toner cartridge(s) of the toner color, after the message first appears. 13 Install the toner cartridges one at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at a time. 14 Close the front door. 15 Turn the printer on...
User's Guide
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... belt) immediately. For installation information, see the documentation that came with the photodeveloper cartridge. Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502...
... belt) immediately. For installation information, see the documentation that came with the photodeveloper cartridge. Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502...
User's Guide
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... appears or when the print becomes faded, follow these steps to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Try one or more of poor copy quality: • Blank ...? Scanner unit does not close Make sure there are possible solutions. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to extend the life of the following : Are there ...
... appears or when the print becomes faded, follow these steps to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Try one or more of poor copy quality: • Blank ...? Scanner unit does not close Make sure there are possible solutions. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to extend the life of the following : Are there ...
User's Guide
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...first into the ADF. Received fax has poor print quality These are possible solutions. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to : • Check that you may have been a... to dial. • As an alternative, dial the telephone number manually. When Toner Low appears or when you experience faded print, you the fax to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Repeat this procedure multiple times until the print remains faded, ...
...first into the ADF. Received fax has poor print quality These are possible solutions. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to : • Check that you may have been a... to dial. • As an alternative, dial the telephone number manually. When Toner Low appears or when you experience faded print, you the fax to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Repeat this procedure multiple times until the print remains faded, ...
User's Guide
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...loaded. Clear paper from a fresh package. • Store paper in the tray or on . Try one color and multiple times on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in the following topics may have a printer part that requires adjustment or replacement. Make sure there is... see if marks occur repeatedly only in one or more information, see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in the tray to see the chapter about paper and...
...loaded. Clear paper from a fresh package. • Store paper in the tray or on . Try one color and multiple times on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in the following topics may have a printer part that requires adjustment or replacement. Make sure there is... see if marks occur repeatedly only in one or more information, see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in the tray to see the chapter about paper and...
User's Guide
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... line. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color misregistration... ABCDE ABCDE Color has shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Is a photodeveloper cartridge defective? Light colored line, white line, or incorrectly colored line These are possible solutions.
... line. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color misregistration... ABCDE ABCDE Color has shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Is a photodeveloper cartridge defective? Light colored line, white line, or incorrectly colored line These are possible solutions.
User's Guide
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... top cover. 3 Remove the photodeveloper cartridge. 4 Remove any loose paper from the photodeveloper cartridge housing. 5 Install the photodeveloper cartridge. 6 Close the top cover, and then close the scanner unit. Try one or more of the following : Is a toner cartridge defective or empty? Note: A paper... jam message may be paper scraping sounds coming from another tray. Replace the toner cartridge causing the streaks. 129 Streaked horizontal lines ABCDE ABCDE ABCDE These are...
... top cover. 3 Remove the photodeveloper cartridge. 4 Remove any loose paper from the photodeveloper cartridge housing. 5 Install the photodeveloper cartridge. 6 Close the top cover, and then close the scanner unit. Try one or more of the following : Is a toner cartridge defective or empty? Note: A paper... jam message may be paper scraping sounds coming from another tray. Replace the toner cartridge causing the streaks. 129 Streaked horizontal lines ABCDE ABCDE ABCDE These are...
User's Guide
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... sure the Media Type setting matches the paper loaded in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Try one or more of the following : Make sure the Color Adjustment settings are not too light From Print Properties, select...possible solutions. Note: This solution applies to print. Is a toner cartridge defective? Check the paper Avoid textured paper with rough finishes. 130 Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to ...
... sure the Media Type setting matches the paper loaded in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Try one or more of the following : Make sure the Color Adjustment settings are not too light From Print Properties, select...possible solutions. Note: This solution applies to print. Is a toner cartridge defective? Check the paper Avoid textured paper with rough finishes. 130 Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to ...
User's Guide
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...-to-back several times to Transparency. Print is poor These are possible solutions. Replace the toner cartridge. Gray background ABCDE ABCDE ABCDE A toner cartridge is set to Transparency From Print Properties, change the Media Type setting to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Note: Repeat this procedure multiple times until the print remains faded...
...-to-back several times to Transparency. Print is poor These are possible solutions. Replace the toner cartridge. Gray background ABCDE ABCDE ABCDE A toner cartridge is set to Transparency From Print Properties, change the Media Type setting to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Note: Repeat this procedure multiple times until the print remains faded...
User's Guide
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... the tray to the proper positions for a different paper size than what is loaded in the selected tray are possible solutions. Replace the photodeveloper cartridge. Replace the toner cartridge. Check the Media Type setting From Print Properties, change the Media Type setting to match the paper loaded in the tray to see if... size loaded. Uneven print density ABCDE ABCDE ABCDE These are set for the size loaded. Try one or more of the following : Is the photodeveloper cartridge defective? Skewed print Check the paper guides Move the guides in the tray.
... the tray to the proper positions for a different paper size than what is loaded in the selected tray are possible solutions. Replace the photodeveloper cartridge. Replace the toner cartridge. Check the Media Type setting From Print Properties, change the Media Type setting to match the paper loaded in the tray to see if... size loaded. Uneven print density ABCDE ABCDE ABCDE These are set for the size loaded. Try one or more of the following : Is the photodeveloper cartridge defective? Skewed print Check the paper guides Move the guides in the tray.
User's Guide
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...the following : Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded. Is the toner cartridge defective or empty? Make sure the Media Type setting matches the paper loaded in the tray From Print Properties, change the Media Type... setting to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Replace...
...the following : Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded. Is the toner cartridge defective or empty? Make sure the Media Type setting matches the paper loaded in the tray From Print Properties, change the Media Type... setting to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Replace...
User's Guide
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...high humidity? • Load paper from a fresh package. • Store paper in the tray. Contact Customer Support. Toner specks These are possible solutions. Replace the toner cartridge. Has the paper absorbed moisture due to match the paper loaded in its original wrapper until the print remains faded, .... Does the printer need to use it. Try one or more of the following: Is the toner low? Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to extend the life of the following : ...
...high humidity? • Load paper from a fresh package. • Store paper in the tray. Contact Customer Support. Toner specks These are possible solutions. Replace the toner cartridge. Has the paper absorbed moisture due to match the paper loaded in its original wrapper until the print remains faded, .... Does the printer need to use it. Try one or more of the following: Is the toner low? Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to extend the life of the following : ...
User's Guide
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...Tray 1 73 involving Tray 2 75 jams and misfeeds troubleshooting paper jam in ADF 77 Job # 95 K K Toner Empty: Replace Toner K 94 L labels guidelines 42 legal-size tray loading 34 letterhead guidelines 40 light, indicator 13 linking trays 38... 530-sheet tray 31 legal tray 34 standard tray 31 locking administrator menus 114 scanner 108 M M Toner Empty: Replace Toner M 94 Machine Settings menu 87 Memory Full 95 Memory Near Full 95 menus Copy Settings 81 diagram of...OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
...Tray 1 73 involving Tray 2 75 jams and misfeeds troubleshooting paper jam in ADF 77 Job # 95 K K Toner Empty: Replace Toner K 94 L labels guidelines 42 legal-size tray loading 34 letterhead guidelines 40 light, indicator 13 linking trays 38... 530-sheet tray 31 legal tray 34 standard tray 31 locking administrator menus 114 scanner 108 M M Toner Empty: Replace Toner M 94 Machine Settings menu 87 Memory Full 95 Memory Near Full 95 menus Copy Settings 81 diagram of...OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
User's Guide
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...Page 97 Send Email Notify: Send Email Notification 97 Sending File 97 Set Correct Paper 98 Sleep 98 TAD Answering 98 Toner error: Install supported toner cartridge 98 Toner Low 98 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 Tray 1 ... 37 standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142...
...Page 97 Send Email Notify: Send Email Notification 97 Sending File 97 Set Correct Paper 98 Sleep 98 TAD Answering 98 Toner error: Install supported toner cartridge 98 Toner Low 98 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 Tray 1 ... 37 standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142...
User's Guide
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toner cartridges ordering 106 Toner error: Install supported toner cartridge 98 Toner Low 98 Touch Tone dialing mode 67 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 transparencies guidelines ... light 130 repeating defects 127 skewed print 132 smeared vertical print 128 solid color pages 134 streaked horizontal lines 129 streaked vertical lines 129 toner rubs off 135 toner specks 134 uneven print density 132 troubleshooting, printer options drawers 126 option not working 126 troubleshooting, scan cannot scan from a computer 122 partial...
toner cartridges ordering 106 Toner error: Install supported toner cartridge 98 Toner Low 98 Touch Tone dialing mode 67 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 transparencies guidelines ... light 130 repeating defects 127 skewed print 132 smeared vertical print 128 solid color pages 134 streaked horizontal lines 129 streaked vertical lines 129 toner rubs off 135 toner specks 134 uneven print density 132 troubleshooting, printer options drawers 126 option not working 126 troubleshooting, scan cannot scan from a computer 122 partial...