User's Guide
Page 6
... menu...91 Understanding printer messages 94 List of status and error messages...94 Maintaining the printer 99 Storing supplies...99 Conserving toner...99 Cleaning the printer...99 Cleaning the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-...proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 ...
... menu...91 Understanding printer messages 94 List of status and error messages...94 Maintaining the printer 99 Storing supplies...99 Conserving toner...99 Cleaning the printer...99 Cleaning the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-...proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 ...
User's Guide
Page 8
Transparency print quality is poor ...131 Gray background ...131 Uneven print density...132 Ghost images ...132 Incorrect margins...132 Skewed print...132 Blank pages...133 Clipped images...133 Solid color pages ...134 Paper curl ...134 Toner specks ...134 Toner rubs off ...135 FAQ about color printing...135 Contacting Customer Support...136 Notices...137 Edition notice...137 Power consumption...143 Index...146 8
Transparency print quality is poor ...131 Gray background ...131 Uneven print density...132 Ghost images ...132 Incorrect margins...132 Skewed print...132 Blank pages...133 Clipped images...133 Solid color pages ...134 Paper curl ...134 Toner specks ...134 Toner rubs off ...135 FAQ about color printing...135 Contacting Customer Support...136 Notices...137 Edition notice...137 Power consumption...143 Index...146 8
User's Guide
Page 39
.... Moisture content The amount of the paper fibers in its performance. Extend the time several days if the storage or transportation environment is too rough, toner cannot fuse to it is either grain long, running the length of the paper, or grain short, running the width of paper to feed the...
.... Moisture content The amount of the paper fibers in its performance. Extend the time several days if the storage or transportation environment is too rough, toner cannot fuse to it is either grain long, running the length of the paper, or grain short, running the width of paper to feed the...
User's Guide
Page 40
Inks that are not affected by the resin in toner. latex inks might not. Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make ...
Inks that are not affected by the resin in toner. latex inks might not. Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make ...
User's Guide
Page 81
... it easy for you to change printer settings: Copy Settings Paper Select Sort Quality Density Reduce/Enlarge Machine Settings Speaker Volume Paper Settings Job Timeout Toner Saver Mode Supplies Info Scanner Carriage Network Settings Ethernet IP Configuration Reports Print Configuration Page Activity Report Memory List Quick Dial List Speed Dial List...
... it easy for you to change printer settings: Copy Settings Paper Select Sort Quality Density Reduce/Enlarge Machine Settings Speaker Volume Paper Settings Job Timeout Toner Saver Mode Supplies Info Scanner Carriage Network Settings Ethernet IP Configuration Reports Print Configuration Page Activity Report Memory List Quick Dial List Speed Dial List...
User's Guide
Page 88
... amount of time in the printer is printed, and then the printer checks to receive an end-of-job message before canceling the remainder of toner used for graphics and images Note: Off is the factory default setting for USB. • On (270 sec) is the factory default setting. 88 Reduces...
... amount of time in the printer is printed, and then the printer checks to receive an end-of-job message before canceling the remainder of toner used for graphics and images Note: Off is the factory default setting for USB. • On (270 sec) is the factory default setting. 88 Reduces...
User's Guide
Page 89
Then, you select Execute, the scanner is moved to the home position. Menu item Supplies Info Toner Black Life Magenta Life Yellow Life Cyan Life Cartridge Type Black Init. 1000 Pages Std. 2500 Pages High 5000 Pages Magenta Init. 1000 Pages Std. ... Pages High 5000 Pages Yellow Init. 1000 Pages Std. 1500 Pages High 5000 Pages Cyan Init. 1000 Pages Std. 1500 Pages High 5000 Pages Waste Toner Pack Waste Pack Life OPC Belt OPC Belt Life Replace OPC Belt Not Replaced Replaced Fuser Unit Fuser Unit Life Replace Fuser Not Replaced Replaced...
Then, you select Execute, the scanner is moved to the home position. Menu item Supplies Info Toner Black Life Magenta Life Yellow Life Cyan Life Cartridge Type Black Init. 1000 Pages Std. 2500 Pages High 5000 Pages Magenta Init. 1000 Pages Std. ... Pages High 5000 Pages Yellow Init. 1000 Pages Std. 1500 Pages High 5000 Pages Cyan Init. 1000 Pages Std. 1500 Pages High 5000 Pages Waste Toner Pack Waste Pack Life OPC Belt OPC Belt Life Replace OPC Belt Not Replaced Replaced Fuser Unit Fuser Unit Life Replace Fuser Not Replaced Replaced...
User's Guide
Page 94
..." and "4in1 A4-LTR-LGL" copy options, executive and B5 paper sizes are supported. Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is empty. The fax number will be redialed. ADF Cover Open: Close ADF Cover Close the ADF cover to clear the message...
..." and "4in1 A4-LTR-LGL" copy options, executive and B5 paper sizes are supported. Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is empty. The fax number will be redialed. ADF Cover Open: Close ADF Cover Close the ADF cover to clear the message...
User's Guide
Page 96
... Belt 1 Replace the photodeveloper cartridge. 2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter. Install the specified toner cartridge. Paper Change: Load Tray The printer is set to print on a paper type that is different from the destination fax machine was... printer is set to print on a paper type that is different from what is missing or not installed correctly. Missing: Install Toner The specified toner cartridge is loaded. Paper Empty: Load Tray The specified paper tray is empty, or an incorrect paper type is missing. No ...
... Belt 1 Replace the photodeveloper cartridge. 2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter. Install the specified toner cartridge. Paper Change: Load Tray The printer is set to print on a paper type that is different from the destination fax machine was... printer is set to print on a paper type that is different from what is missing or not installed correctly. Missing: Install Toner The specified toner cartridge is loaded. Paper Empty: Load Tray The specified paper tray is empty, or an incorrect paper type is missing. No ...
User's Guide
Page 98
...belt. Install a new transfer roller and a new transfer belt cleaning roller. Waste Pack Full The waste toner bottle is missing, install it is full or missing. Toner Low The toner cartridge(s) of the toner color, after this procedure multiple times until the print remains faded, and then replace the...to-back several times to clear. Resend the fax. If it is full, replace it waits for the message to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. TR Belt Life: Replace Transfer Belt The transfer belt is saving power while it using the ...
...belt. Install a new transfer roller and a new transfer belt cleaning roller. Waste Pack Full The waste toner bottle is missing, install it is full or missing. Toner Low The toner cartridge(s) of the toner color, after this procedure multiple times until the print remains faded, and then replace the...to-back several times to clear. Resend the fax. If it is full, replace it waits for the message to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. TR Belt Life: Replace Transfer Belt The transfer belt is saving power while it using the ...
User's Guide
Page 99
... repeatedly until you are ready to use ammonia-based cleaners or volatile solvents, such as streaking occur, follow these cleaning procedures. Note: Toner Saver mode is turned off and unplugged from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with ...Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Conserving toner Toner Saver mode enables you are required to the printer before proceeding. 2 Remove paper from the wall outlet. Storing supplies Choose a cool, clean storage ...
... repeatedly until you are ready to use ammonia-based cleaners or volatile solvents, such as streaking occur, follow these cleaning procedures. Note: Toner Saver mode is turned off and unplugged from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with ...Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Conserving toner Toner Saver mode enables you are required to the printer before proceeding. 2 Remove paper from the wall outlet. Storing supplies Choose a cool, clean storage ...
User's Guide
Page 101
Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
User's Guide
Page 106
... supplies dealers in your printer are: Part name Cyan High Yield Toner Cartridge Part number C500H2CG For printer(s) C500/X500/X502 Magenta High Yield Toner Cartridge C500S2MG C500/X500/X502 106 In other countries or regions, visit the Lexmark Web Site at a time. 14 Close the front door. 15 Turn the printer on. Note: All...
... supplies dealers in your printer are: Part name Cyan High Yield Toner Cartridge Part number C500H2CG For printer(s) C500/X500/X502 Magenta High Yield Toner Cartridge C500S2MG C500/X500/X502 106 In other countries or regions, visit the Lexmark Web Site at a time. 14 Close the front door. 15 Turn the printer on. Note: All...
User's Guide
Page 107
...with the fuser. For installation information, see the documentation that came with the photodeveloper cartridge. Part name Waste toner bottle Part number C500X27G Moving the printer Before moving the printer CAUTION: The printer weighs 35 kg (77 lb... High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 Ordering ...
...with the fuser. For installation information, see the documentation that came with the photodeveloper cartridge. Part name Waste toner bottle Part number C500X27G Moving the printer Before moving the printer CAUTION: The printer weighs 35 kg (77 lb... High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502 Ordering ...
User's Guide
Page 119
... the scanner unit open. 3 Lower the scanner unit. Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages. Is the... toner low? When Toner Low appears or when the print becomes faded, follow these steps to extend the life of the following : Are there any error messages. Poor...
... the scanner unit open. 3 Lower the scanner unit. Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages. Is the... toner low? When Toner Low appears or when the print becomes faded, follow these steps to extend the life of the following : Are there any error messages. Poor...
User's Guide
Page 125
... who sent you the fax to: • Check that you want to dial. • As an alternative, dial the telephone number manually. Is the toner low? When Toner Low appears or when you experience faded print, you may be re-sent? Make sure Quick Dial or Speed Dial is set up properly...to extend the life of the following : Is the printer in Fax mode. Received fax has poor print quality These are possible solutions. Is the toner low? Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s). Can receive but not send faxes These are possible...
... who sent you the fax to: • Check that you want to dial. • As an alternative, dial the telephone number manually. Is the toner low? When Toner Low appears or when you experience faded print, you may be re-sent? Make sure Quick Dial or Speed Dial is set up properly...to extend the life of the following : Is the printer in Fax mode. Received fax has poor print quality These are possible solutions. Is the toner low? Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s). Can receive but not send faxes These are possible...
User's Guide
Page 127
Turn the printer back on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in its original wrapper until you use it. For more of the following topics may have a ...
Turn the printer back on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in its original wrapper until you use it. For more of the following topics may have a ...
User's Guide
Page 128
... glass may be dirty. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Smeared vertical print 128 Light colored line, white line, or incorrectly colored line These are possible solutions...
... glass may be dirty. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Smeared vertical print 128 Light colored line, white line, or incorrectly colored line These are possible solutions...
User's Guide
Page 129
... print, there may not occur if there is no paper jammed behind the photodeveloper cartridge. Try one or more of the following : Is a toner cartridge defective or empty? Replace the fuser. Try feeding from the photodeveloper cartridge housing. Make sure there is a jam behind the photodeveloper cartridge: ... tray. Streaked horizontal lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following : Is the toner smeared? Replace the toner cartridge causing the line. Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Is...
... print, there may not occur if there is no paper jammed behind the photodeveloper cartridge. Try one or more of the following : Is a toner cartridge defective or empty? Replace the fuser. Try feeding from the photodeveloper cartridge housing. Make sure there is a jam behind the photodeveloper cartridge: ... tray. Streaked horizontal lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following : Is the toner smeared? Replace the toner cartridge causing the line. Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Is...
User's Guide
Page 130
...• Load paper from a fresh package. • Store paper in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Check the paper Avoid textured paper with rough finishes. 130 Note: This solution applies to print. Check the Media Type setting From Print... Properties, make sure the Media Type setting matches the paper loaded in the tray. Is a toner cartridge defective? Make sure the Media Type setting matches the paper loaded in the tray From Print Properties, change the Media Type setting ...
...• Load paper from a fresh package. • Store paper in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Check the paper Avoid textured paper with rough finishes. 130 Note: This solution applies to print. Check the Media Type setting From Print... Properties, make sure the Media Type setting matches the paper loaded in the tray. Is a toner cartridge defective? Make sure the Media Type setting matches the paper loaded in the tray From Print Properties, change the Media Type setting ...