User's Guide
Page 7
The safety features of some parts may be obvious. CAUTION-POTENTIAL INJURY: This product uses a laser. This product uses a printing process that is a danger of lithium battery. To reduce the risk of injury from a hot component, allow the surface to ...telephone, during a lightning storm. Use of controls or adjustments or performance of the printer near the product and easily accessible. Replace it only with the use of specific Lexmark components. CAUTION-SHOCK HAZARD: Do not use of the printer might be hot. Refer service or repairs, other than those described in the ...
The safety features of some parts may be obvious. CAUTION-POTENTIAL INJURY: This product uses a laser. This product uses a printing process that is a danger of lithium battery. To reduce the risk of injury from a hot component, allow the surface to ...telephone, during a lightning storm. Use of controls or adjustments or performance of the printer near the product and easily accessible. Replace it only with the use of specific Lexmark components. CAUTION-SHOCK HAZARD: Do not use of the printer might be hot. Refer service or repairs, other than those described in the ...
User's Guide
Page 35
...on one side of a single sheet of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycling By selecting certain printer settings or tasks, you may yield a greater ...printer's impact even further. Conserving supplies There are a number of ways to reduce materials, and provide collection and recycling programs. For more information, see : • The Notices chapter • The Environmental Sustainability section of paper. This chapter outlines the settings and tasks that work well with the environment in laser printers...
...on one side of a single sheet of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycling By selecting certain printer settings or tasks, you may yield a greater ...printer's impact even further. Conserving supplies There are a number of ways to reduce materials, and provide collection and recycling programs. For more information, see : • The Notices chapter • The Environmental Sustainability section of paper. This chapter outlines the settings and tasks that work well with the environment in laser printers...
User's Guide
Page 51
... up to print no more than 20 pages of the trays and feeders are based on whether you have an optional 250- Depending on the printer at a time. Only one optional drawer may be loaded depends on 75 g/m2 (20 lb) paper. Do not force the paper into the feeder. The... 10 sheets of card stock 7 envelopes Manual feeder 1 sheet of paper 1 sheet of paper labels 1 transparency 1 sheet of paper that can be installed on your printer model, you have either a multipurpose feeder or a manual feeder. Single-sided paper labels designed for laser printers are not supported.
... up to print no more than 20 pages of the trays and feeders are based on whether you have an optional 250- Depending on the printer at a time. Only one optional drawer may be loaded depends on 75 g/m2 (20 lb) paper. Do not force the paper into the feeder. The... 10 sheets of card stock 7 envelopes Manual feeder 1 sheet of paper 1 sheet of paper labels 1 transparency 1 sheet of paper that can be installed on your printer model, you have either a multipurpose feeder or a manual feeder. Single-sided paper labels designed for laser printers are not supported.
User's Guide
Page 56
... premium cotton papers, 200-300 Sheffield units) have been engineered to -sheet coefficient of friction (0.4-0.6) • Sufficient bending resistance in laser printers, despite surface texture. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for different temperature and humidity conditions.
... premium cotton papers, 200-300 Sheffield units) have been engineered to -sheet coefficient of friction (0.4-0.6) • Sufficient bending resistance in laser printers, despite surface texture. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for different temperature and humidity conditions.
User's Guide
Page 57
... Paper Card stock X X X Glossy paper X X X X X Paper labels1 X Transparencies X Envelopes X X X (smooth)2 1 Single-sided paper labels designed for laser printers are not supported. 2 Use envelopes that lie flat when individually placed on card stock and labels, see the Card Stock & Label Guide. Note: For an... unlisted paper size, select the closest larger listed size. Paper types and weights supported by the printer The printer engine and the duplex path support 60-90 g/m2 (16-24 lb) paper weights. Paper type Paper • Plain •...
... Paper Card stock X X X Glossy paper X X X X X Paper labels1 X Transparencies X Envelopes X X X (smooth)2 1 Single-sided paper labels designed for laser printers are not supported. 2 Use envelopes that lie flat when individually placed on card stock and labels, see the Card Stock & Label Guide. Note: For an... unlisted paper size, select the closest larger listed size. Paper types and weights supported by the printer The printer engine and the duplex path support 60-90 g/m2 (16-24 lb) paper weights. Paper type Paper • Plain •...
User's Guide
Page 62
...the front of the tray. Use the following table to determine which direction to Ready. Paper orientation The top edge of paper. 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until Print Settings appears...Press to return to load the letterhead: Source or process Print side One-sided printing from Printed letterhead trays design is acceptable for laser printers. Printing specialty documents Tips on both sides of a sheet of the sheet with the manufacturer or vendor to determine whether the chosen...
...the front of the tray. Use the following table to determine which direction to Ready. Paper orientation The top edge of paper. 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until Print Settings appears...Press to return to load the letterhead: Source or process Print side One-sided printing from Printed letterhead trays design is acceptable for laser printers. Printing specialty documents Tips on both sides of a sheet of the sheet with the manufacturer or vendor to determine whether the chosen...
User's Guide
Page 63
... top edge of the sheet with the logo should enter the using the multipurpose design is placed faceup. Tips on the transparencies being considered for laser printers. Source or process Two-sided printing from trays Print side Paper orientation Printed letterhead The top edge of the sheet with the manufacturer or vendor...
... top edge of the sheet with the logo should enter the using the multipurpose design is placed faceup. Tips on the transparencies being considered for laser printers. Source or process Two-sided printing from trays Print side Paper orientation Printed letterhead The top edge of the sheet with the manufacturer or vendor...
User's Guide
Page 64
...use envelopes made from the standard 250-sheet tray or the multipurpose or manual feeder. • Use transparencies designed specifically for laser printers. Are stuck together or damaged in any exposed adhesive when the flap is in the sealed or closed position - Have ... envelopes: • Use envelopes designed specifically for laser printers. Printing 64 Select these settings using the Embedded Web Server, or from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010 for A4-size transparencies. Check ...
...use envelopes made from the standard 250-sheet tray or the multipurpose or manual feeder. • Use transparencies designed specifically for laser printers. Are stuck together or damaged in any exposed adhesive when the flap is in the sealed or closed position - Have ... envelopes: • Use envelopes designed specifically for laser printers. Printing 64 Select these settings using the Embedded Web Server, or from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010 for A4-size transparencies. Check ...
User's Guide
Page 65
...to the sheet edge. Tips on using the Embedded Web Server, or from edges is recommended. Print samples on the card stock being considered for laser printers. When printing on card stock: • Make sure the Paper Type is not possible, remove a 1.6 mm (0.06 in a jam. ...Printing 65 Partial sheets may cause labels to Heavy. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not use labels with slick backing material. • Use full label sheets. The labels can withstand...
...to the sheet edge. Tips on using the Embedded Web Server, or from edges is recommended. Print samples on the card stock being considered for laser printers. When printing on card stock: • Make sure the Paper Type is not possible, remove a 1.6 mm (0.06 in a jam. ...Printing 65 Partial sheets may cause labels to Heavy. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not use labels with slick backing material. • Use full label sheets. The labels can withstand...
User's Guide
Page 103
... and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. • Use Text/Photo mode when faxing photos printed on a laser printer or taken from the original document is not a concern. • Text mode is the main goal of the fax, and preserving images copied from a magazine...
... and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. • Use Text/Photo mode when faxing photos printed on a laser printer or taken from the original document is not a concern. • Text mode is the main goal of the fax, and preserving images copied from a magazine...
User's Guide
Page 108
Question When should I use Photo mode? Scanning to a computer or flash drive 108 Tip Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper.
Question When should I use Photo mode? Scanning to a computer or flash drive 108 Tip Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper.
User's Guide
Page 213
Mercury statement This product contains mercury in the lamp ( ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Mercury statement This product contains mercury in the lamp ( ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Service Manual
Page 3
7013-XXX Table of contents Notices and safety information ix Laser notice ix Safety information xv Preface xviii Change history v-xviii Conventions xix General information 1-1 Maintenance approach 1-1 Overview of the operator panel ...Acronyms 1-12 Diagnostics information 2-1 Start 2-1 Overview of the operator panel and menus 2-2 Understanding the operator panel 2-2 Operator panel buttons 2-2 Diagram of the printer menus 2-5 Messages and error codes 2-6 User attendance messages 2-6 Cartridge error messages 2-11 Paper jam error codes (200-series 2-11 Service error codes 2-17...
7013-XXX Table of contents Notices and safety information ix Laser notice ix Safety information xv Preface xviii Change history v-xviii Conventions xix General information 1-1 Maintenance approach 1-1 Overview of the operator panel ...Acronyms 1-12 Diagnostics information 2-1 Start 2-1 Overview of the operator panel and menus 2-2 Understanding the operator panel 2-2 Operator panel buttons 2-2 Diagram of the printer menus 2-5 Messages and error codes 2-6 User attendance messages 2-6 Cartridge error messages 2-11 Paper jam error codes (200-series 2-11 Service error codes 2-17...
Service Manual
Page 21
... or small workgroups. After completing the repair, perform tests as needed to determine the symptom and repair the failure. General information The Lexmark™ X364dw, X364dn, X363dn, and X264dn are monochrome laser printers designed for more information. Maintenance approach The diagnostic information in this manual leads to help identify parts. See "Diagnostics information" on...
... or small workgroups. After completing the repair, perform tests as needed to determine the symptom and repair the failure. General information The Lexmark™ X364dw, X364dn, X363dn, and X264dn are monochrome laser printers designed for more information. Maintenance approach The diagnostic information in this manual leads to help identify parts. See "Diagnostics information" on...
Service Manual
Page 33
GB GFI GHz HBP HCF HCIT HCOF HCPF HTML HV HVPS HVU Hz INTL ITC ITU K LAN LASER LCD LCM LD LED LEF LES LSU LV LVPS M MB MDC MFD MFP MH MIF mm MMR MPF MR MROM MS NAND NVM NVRAM OCF ... amplification by stimulated emission of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready...
GB GFI GHz HBP HCF HCIT HCOF HCPF HTML HV HVPS HVU Hz INTL ITC ITU K LAN LASER LCD LCM LD LED LEF LES LSU LV LVPS M MB MDC MFD MFP MH MIF mm MMR MPF MR MROM MS NAND NVM NVRAM OCF ... amplification by stimulated emission of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready...
Service Manual
Page 71
... the same results from J22 on page 2-37 for contamination, damage, or a short to the LVPS/HVPS board at a time in the driver. Turn the printer on, and verify +24 V dc on pins 17 and 19 of the values are incorrect, then replace LVPS/HVPS board. • If the grounds are...; If continuity fails, then call the next level of service. If the toner cartridge and PC Kit are clean. 7013-XXX Black page Note: Incorrect laser exposure or incorrect charging of -life. This is bad, then call the next level of support. • If the values are correct and the toner...
... the same results from J22 on page 2-37 for contamination, damage, or a short to the LVPS/HVPS board at a time in the driver. Turn the printer on, and verify +24 V dc on pins 17 and 19 of the values are incorrect, then replace LVPS/HVPS board. • If the grounds are...; If continuity fails, then call the next level of service. If the toner cartridge and PC Kit are clean. 7013-XXX Black page Note: Incorrect laser exposure or incorrect charging of -life. This is bad, then call the next level of support. • If the values are correct and the toner...
Service Manual
Page 72
Check to make sure that the laser light path is being used . Note: Do not touch the transfer roll... blocked. Replace as necessary. Make sure recommended media is low, then try a new one. Variation in the printer driver. Poor fusing of paper over the roll to the PC drum. Check the media settings in image density ...bearings. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Check the springs in the printer driver. 2-38 Service Manual Replace the transfer roll assembly if the springs or bearings show signs of wear, damage ...
Check to make sure that the laser light path is being used . Note: Do not touch the transfer roll... blocked. Replace as necessary. Make sure recommended media is low, then try a new one. Variation in the printer driver. Poor fusing of paper over the roll to the PC drum. Check the media settings in image density ...bearings. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Check the springs in the printer driver. 2-38 Service Manual Replace the transfer roll assembly if the springs or bearings show signs of wear, damage ...
Service Manual
Page 73
... buildup and contamination. Banding is primarily due to contaminate the transfer roller. Inspect the fuser for signs of the media as it feeds through the printer, especially in the order shown: • Transfer roll • LVPS/HVPS card White or black lines or bands FRU Print cartridge assembly (not...cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is plugged into the LVPS/HVPS. Toner on toner. Inspect the toner cartridge and paper feed components, especially the drive coupler and ...
... buildup and contamination. Banding is primarily due to contaminate the transfer roller. Inspect the fuser for signs of the media as it feeds through the printer, especially in the order shown: • Transfer roll • LVPS/HVPS card White or black lines or bands FRU Print cartridge assembly (not...cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is plugged into the LVPS/HVPS. Toner on toner. Inspect the toner cartridge and paper feed components, especially the drive coupler and ...
Service Manual
Page 74
...back of the manual for more information. The toner cartridge may be full. With the printer off , clear the path or clean the lens. Try a different toner cartridge. Vertical white lines may be caused by the laser beam, which may be incorrectly set. Replace the PC kit. 2-40 Service Manual ...Vertical white lines may be caused by the laser beam, which may be partially blocked. Try a different toner cartridge. Inspect the fuser at the end of the page. Print quality problems Problem ...
...back of the manual for more information. The toner cartridge may be full. With the printer off , clear the path or clean the lens. Try a different toner cartridge. Vertical white lines may be caused by the laser beam, which may be incorrectly set. Replace the PC kit. 2-40 Service Manual ...Vertical white lines may be caused by the laser beam, which may be partially blocked. Try a different toner cartridge. Inspect the fuser at the end of the page. Print quality problems Problem ...