User's Guide
Page 180
Wait for the message to clear. 31.yy Replace defective or missing cartridge The toner cartridge is waiting to redial the fax number. Try one or more of the paper in USB hub, and these flash drives are not supported. Some ... received data to stop the defragment operation and Troubleshooting 180 Try one or more of the following : • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one or more of the buffer. • Cancel the current print job. USB/USB The printer is...
Wait for the message to clear. 31.yy Replace defective or missing cartridge The toner cartridge is waiting to redial the fax number. Try one or more of the paper in USB hub, and these flash drives are not supported. Some ... received data to stop the defragment operation and Troubleshooting 180 Try one or more of the following : • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one or more of the buffer. • Cancel the current print job. USB/USB The printer is...
User's Guide
Page 204
... sure the Paper Type setting matches the paper loaded in its original wrapper until you use it. THE TONER IS LOW When 88 Cartridge low appears, order a new toner cartridge. Troubleshooting 204 Print is too low. • For Windows users: From Print Properties, change these settings. • For Macintosh users: 1 Choose File... these settings. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner...
... sure the Paper Type setting matches the paper loaded in its original wrapper until you use it. THE TONER IS LOW When 88 Cartridge low appears, order a new toner cartridge. Troubleshooting 204 Print is too low. • For Windows users: From Print Properties, change these settings. • For Macintosh users: 1 Choose File... these settings. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner...
User's Guide
Page 205
Skewed print CHECK THE PAPER GUIDES Move the guides in the tray. Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 205 Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the...are possible solutions. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. CHECK THE PAPER Make sure you are using paper that meets the printer specifications.
Skewed print CHECK THE PAPER GUIDES Move the guides in the tray. Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 205 Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the...are possible solutions. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. CHECK THE PAPER Make sure you are using paper that meets the printer specifications.
User's Guide
Page 206
...setting is poor CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. Toner specks These are possible solutions. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 206 Try one or more of the following : THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE ...print dialog, or the printer control panel, select another tray or feeder to Transparency. Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support.
...setting is poor CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. Toner specks These are possible solutions. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 206 Try one or more of the following : THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE ...print dialog, or the printer control panel, select another tray or feeder to Transparency. Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support.
User's Guide
Page 207
... Troubleshooting 207 To reduce the risk of injury from a hot component, allow the surface to cool before touching. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. MAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. THERE MAY BE EXCESS...risk of injury from a hot component, allow the surface to cool before touching. Check the paper path around the fuser area. Use the cartridge handle whenever you see . CAUTION-HOT SURFACE: The inside of the printer might be hot. CAUTION-HOT SURFACE: The inside of the ...
... Troubleshooting 207 To reduce the risk of injury from a hot component, allow the surface to cool before touching. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. MAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. THERE MAY BE EXCESS...risk of injury from a hot component, allow the surface to cool before touching. Check the paper path around the fuser area. Use the cartridge handle whenever you see . CAUTION-HOT SURFACE: The inside of the printer might be hot. CAUTION-HOT SURFACE: The inside of the ...
User's Guide
Page 208
... or white streaks appear on and connected to access the Embedded Web Server. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the following : CHECK THE NETWORK CONNECTIONS Make...only ones recommended by the printer manufacturer. • Make sure the Paper Type setting matches what is loaded in the tray or feeder. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one or more information, see your software program.
... or white streaks appear on and connected to access the Embedded Web Server. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the following : CHECK THE NETWORK CONNECTIONS Make...only ones recommended by the printer manufacturer. • Make sure the Paper Type setting matches what is loaded in the tray or feeder. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one or more information, see your software program.
User's Guide
Page 224
.... The warranty period is ninety (90) days and commences on the date the Software Program is free from defects in connection with only genuine Lexmark toner cartridges and developer components for , and designed to this patent license, you (either an individual or a single entity) ...you agree to return them when replacement is licensed for the life of this printer except as the only cartridge alternative to be refilled by Lexmark for recycling. LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU...
.... The warranty period is ninety (90) days and commences on the date the Software Program is free from defects in connection with only genuine Lexmark toner cartridges and developer components for , and designed to this patent license, you (either an individual or a single entity) ...you agree to return them when replacement is licensed for the life of this printer except as the only cartridge alternative to be refilled by Lexmark for recycling. LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU...
User's Guide
Page 228
... 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment operation 180 ...37 Insufficient memory to collate job 181 38 Memory full 181 39 Complex page, some data may not have printed 181 51 Defective flash detected ...
... 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment operation 180 ...37 Insufficient memory to collate job 181 38 Memory full 181 39 Complex page, some data may not have printed 181 51 Defective flash detected ...
User's Guide
Page 231
... options 250-sheet drawer 22 550-sheet drawer 22 fax 102 flash memory card 20 ordering ADF pick assembly 151 ADF separator roll 151 toner cartridges 150 P paper characteristics 54 letterhead 55 loading, multipurpose feeder 46 preprinted forms 55 recommended print side 55 recycled 35, 56 selecting 55 setting ... 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment operation 180...
... options 250-sheet drawer 22 550-sheet drawer 22 fax 102 flash memory card 20 ordering ADF pick assembly 151 ADF separator roll 151 toner cartridges 150 P paper characteristics 54 letterhead 55 loading, multipurpose feeder 46 preprinted forms 55 recommended print side 55 recycled 35, 56 selecting 55 setting ... 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment operation 180...
User's Guide
Page 232
51 Defective flash detected 181 52 Not enough free space in flash memory for resources 181 ...warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 Answering 176 Call complete 176 Close front door 176 Defragmenting Flash 176 DO NOT TOUCH Reading ...menu 139 Queued for sending 179 Quiet Mode 38 R recommended print side 55 recycled paper using 56 recycling 213 Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73 Index 232 Remove packaging material, check 179 Remove paper from standard ...
51 Defective flash detected 181 52 Not enough free space in flash memory for resources 181 ...warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 Answering 176 Call complete 176 Close front door 176 Defragmenting Flash 176 DO NOT TOUCH Reading ...menu 139 Queued for sending 179 Quiet Mode 38 R recommended print side 55 recycled paper using 56 recycling 213 Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73 Index 232 Remove packaging material, check 179 Remove paper from standard ...
Service Manual
Page 35
... is a precaution for personal safety and to prevent damage to aid in providing corrective action for the following is an example of a problem. Any cartridge errors, such as Defective Cartridge, are displayed. 9. This is being loaded into DRAM, dots scroll across the operator panel. 2. Applicable maintenance messages are displayed. 8. Copy Scan/Email Content...
... is a precaution for personal safety and to prevent damage to aid in providing corrective action for the following is an example of a problem. Any cartridge errors, such as Defective Cartridge, are displayed. 9. This is being loaded into DRAM, dots scroll across the operator panel. 2. Applicable maintenance messages are displayed. 8. Copy Scan/Email Content...
Service Manual
Page 45
... page at the input sensor before the EP was ready Inspect the tray for prestaging. 7013-XXX Cartridge error messages Error 30 31 32 Description Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. The media is loose, then replace it does not rotate freely or is pointed upward and out...
... page at the input sensor before the EP was ready Inspect the tray for prestaging. 7013-XXX Cartridge error messages Error 30 31 32 Description Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. The media is loose, then replace it does not rotate freely or is pointed upward and out...
Service Manual
Page 70
... press . Press to isolate problems such as light or toner streaks. Check for blockage. • Blank pages typically are caused by a defective printhead assembly, LVPS/HVPS, or controller board. • Printhead errors typically result in a 'dirty' print. Check the lens and opening may...can be ground except for repeating defects. Using print quality test pages To help evaluate print quality. Turn on page 2-40. 2-36 Service Manual Blank page FRU Toner cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to ...
... press . Press to isolate problems such as light or toner streaks. Check for blockage. • Blank pages typically are caused by a defective printhead assembly, LVPS/HVPS, or controller board. • Printhead errors typically result in a 'dirty' print. Check the lens and opening may...can be ground except for repeating defects. Using print quality test pages To help evaluate print quality. Turn on page 2-40. 2-36 Service Manual Blank page FRU Toner cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to ...
Service Manual
Page 74
...more information. With the printer off , clear the path or clean the lens. Try a different toner cartridge. Replace as needed. If the lines are usually caused by a defective printhead. Replace the PC Kit first, and recheck. See "Toner on back of page" on the ... the PC Kit, and recheck before replacing the toner cartridge. Try a different toner cartridge. The toner cartridge or fuser may be partially blocked. Vertical white lines See "Vertical streaks" on the page Vertical streaks Something could be defective. Vertical or horizontal streaks appear on page 2-40. 7013...
...more information. With the printer off , clear the path or clean the lens. Try a different toner cartridge. Replace as needed. If the lines are usually caused by a defective printhead. Replace the PC Kit first, and recheck. See "Toner on back of page" on the ... the PC Kit, and recheck before replacing the toner cartridge. Try a different toner cartridge. The toner cartridge or fuser may be partially blocked. Vertical white lines See "Vertical streaks" on the page Vertical streaks Something could be defective. Vertical or horizontal streaks appear on page 2-40. 7013...
Service Manual
Page 75
... the toner cartridge, and gently shake it off and back on. • With the printer off the page. If clear, then check for copiers gives the best quality fusing. If special media is not being used, such as card stock or labels, then be out of toner or defective. The print... is getting light, but the printer has not indicated it from side to side to redistribute the toner. • Try a different type of transparency. • Replace the toner cartridge. • Select a different media type or form type setting...
... the toner cartridge, and gently shake it off and back on. • With the printer off the page. If clear, then check for copiers gives the best quality fusing. If special media is not being used, such as card stock or labels, then be out of toner or defective. The print... is getting light, but the printer has not indicated it from side to side to redistribute the toner. • Try a different type of transparency. • Replace the toner cartridge. • Select a different media type or form type setting...