Clearing Jams Guide
Page 1
...-Potential Damage: Do not leave the cartridge exposed to light for a prompt to access jam locations. Warning-Potential Damage: The jammed paper may be covered with unfused toner which can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in any paper jam message, you are ...printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is in firmly after loading paper. Have bent corners - Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The following hints can stain garments and skin.
...-Potential Damage: Do not leave the cartridge exposed to light for a prompt to access jam locations. Warning-Potential Damage: The jammed paper may be covered with unfused toner which can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in any paper jam message, you are ...printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is in firmly after loading paper. Have bent corners - Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The following hints can stain garments and skin.
Troubleshooting Guide
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... correct positions for the paper size loaded. Reinstall the print cartridge. Clipped images These are formatted, Printing Quality Test Pages appears, and then the pages print. Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change... solutions. 4 Press the down arrow button until Prt Quality Pgs appears, and then press . THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. The message remains on the printer control panel display until all the pages print. 5 After the print...
... correct positions for the paper size loaded. Reinstall the print cartridge. Clipped images These are formatted, Printing Quality Test Pages appears, and then the pages print. Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change... solutions. 4 Press the down arrow button until Prt Quality Pgs appears, and then press . THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. The message remains on the printer control panel display until all the pages print. 5 After the print...
Troubleshooting Guide
Page 6
... the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes. 6 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type... Macintosh users, specify the type from the Print dialog. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too dark These are possible solutions.
... the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes. 6 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type... Macintosh users, specify the type from the Print dialog. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too dark These are possible solutions.
Troubleshooting Guide
Page 7
... the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in .). THE PAPER HAS ABSORBED MOISTURE... DUE TO HIGH HUMIDITY • Load paper from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) ...
... the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in .). THE PAPER HAS ABSORBED MOISTURE... DUE TO HIGH HUMIDITY • Load paper from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) ...
Troubleshooting Guide
Page 8
... These are the possible solutions. THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it . CHECK THE PAPER TYPE • Try a different type of the printer might be serviced. For more...
... These are the possible solutions. THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it . CHECK THE PAPER TYPE • Try a different type of the printer might be serviced. For more...
Troubleshooting Guide
Page 9
... the label on the inside top front cover of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. In the U.S. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Transparency print quality is also listed on the display, and the troubleshooting..., call Customer Support, describe the problem you call (1-800-539-6275). THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. Toner specks These are experiencing, the message on the menu settings page. CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu...
... the label on the inside top front cover of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. In the U.S. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Transparency print quality is also listed on the display, and the troubleshooting..., call Customer Support, describe the problem you call (1-800-539-6275). THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. Toner specks These are experiencing, the message on the menu settings page. CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu...
User's Guide
Page 83
... might be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. Note: If the paper is exiting the printer, then pull the paper out, and then press . CAUTION-HOT SURFACE: The inside of injury from there. 6 Align and reinstall the print cartridge. 7 Close the front cover. 8 Close... surface to light for extended periods. Clearing jams 83 Warning-Potential Damage: The jammed paper may be hot. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching. 4 Place the print...
... might be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. Note: If the paper is exiting the printer, then pull the paper out, and then press . CAUTION-HOT SURFACE: The inside of injury from there. 6 Align and reinstall the print cartridge. 7 Close the front cover. 8 Close... surface to light for extended periods. Clearing jams 83 Warning-Potential Damage: The jammed paper may be hot. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching. 4 Place the print...
User's Guide
Page 157
... tray into the printer. The USB port is waiting for the message to clear. • Insert the flash drive. Toner low Try one or more of the following : • Replace the print cartridge. • Press to clear the message and continue printing. USB/USB The printer is using a USB cable connection. Tray...
... tray into the printer. The USB port is waiting for the message to clear. • Insert the flash drive. Toner low Try one or more of the following : • Replace the print cartridge. • Press to clear the message and continue printing. USB/USB The printer is using a USB cable connection. Tray...
User's Guide
Page 164
..., and the fuser. 88 Cartridge low The toner is low. Replace the print cartridge, and then press to continue printing. Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Replace cartridge The print cartridge is exhausted. 1 Replace the print cartridge. 2 Press to clear the...1 Clear the paper path. 2 After clearing the paper path, press to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. to clear the message and continue 80 Routine maintenance needed The printer needs to have routine maintenance done.
..., and the fuser. 88 Cartridge low The toner is low. Replace the print cartridge, and then press to continue printing. Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Replace cartridge The print cartridge is exhausted. 1 Replace the print cartridge. 2 Press to clear the...1 Clear the paper path. 2 After clearing the paper path, press to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. to clear the message and continue 80 Routine maintenance needed The printer needs to have routine maintenance done.
User's Guide
Page 167
...Maintaining the printer 167 The status of supply levels. Note: If you purchased the printer. Note: All life estimates for information about Lexmark authorized supplies dealers in the TCP/IP section. 2 Click Device Status. The Device Status page appears, displaying a summary of each ... and then press . 3 Press the arrow buttons until the print remains faded, and then replace the cartridge. Checking the status of supplies from a network computer Note: The computer must be connected to redistribute toner. 3 Reinsert the cartridge and continue printing. or A4-size plain paper.
...Maintaining the printer 167 The status of supply levels. Note: If you purchased the printer. Note: All life estimates for information about Lexmark authorized supplies dealers in the TCP/IP section. 2 Click Device Status. The Device Status page appears, displaying a summary of each ... and then press . 3 Press the arrow buttons until the print remains faded, and then replace the cartridge. Checking the status of supplies from a network computer Note: The computer must be connected to redistribute toner. 3 Reinsert the cartridge and continue printing. or A4-size plain paper.
User's Guide
Page 169
... V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering charge rolls When toner fog or background shading appears on the display, order a fuser wiper. Part name Charge roll assembly Part number 40X5852 Ordering a fuser To check the fuser... type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. The...
... V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering charge rolls When toner fog or background shading appears on the display, order a fuser wiper. Part name Charge roll assembly Part number 40X5852 Ordering a fuser To check the fuser... type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. The...
User's Guide
Page 170
...more trained personnel to move it safely. Part name Transfer roll assembly Part number 40X1886 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to properly feed from the list. ...see the illustrations inside the stapler door. Part name Pick rollers Part number 40X4308 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. Moving the printer Before moving the printer Remove all printer options before moving the printer....
...more trained personnel to move it safely. Part name Transfer roll assembly Part number 40X1886 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to properly feed from the list. ...see the illustrations inside the stapler door. Part name Pick rollers Part number 40X4308 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. Moving the printer Before moving the printer Remove all printer options before moving the printer....
User's Guide
Page 172
... Device Status. Setting up e-mail alerts You can have the printer send you can view paper tray settings, the level of toner in the print cartridge, the percentage of certain printer parts. Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. ... into the address field of your Web browser. Using the Embedded Web Server If the printer is installed on the Lexmark Web site at www.lexmark.com. Checking the device status Using the Embedded Web Server, you an e-mail when the supplies are getting low ...
... Device Status. Setting up e-mail alerts You can have the printer send you can view paper tray settings, the level of toner in the print cartridge, the percentage of certain printer parts. Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. ... into the address field of your Web browser. Using the Embedded Web Server If the printer is installed on the Lexmark Web site at www.lexmark.com. Checking the device status Using the Embedded Web Server, you an e-mail when the supplies are getting low ...
User's Guide
Page 184
... panel, check the Paper Size setting from the Page Setup dialog. Reinstall the print cartridge. Blank pages These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Try one or more of the following : PACKING MATERIAL MAY BE ON THE PRINT... CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one...
... panel, check the Paper Size setting from the Page Setup dialog. Reinstall the print cartridge. Blank pages These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Try one or more of the following : PACKING MATERIAL MAY BE ON THE PRINT... CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one...
Help Menu Pages
Page 39
The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
Service Manual
Page 42
...until the problem is marked as bad and normal operation continues. Flash operations are available: - Install a new toner cartridge that matches the correct regional specification. 42.XY Cartridge Region Mismatch This IR is nothing wrong with the customer's datastream, and not the RFID Option itself. Reset... when the printer detects a defective flash. Cancel Job - The flash is resolved. 2-8 Service Manual To clear this IR, the printer cartridge must be taken: • Press to clear the message. Note: This error may occur at power on page 4-130. 3. Replace the...
...until the problem is marked as bad and normal operation continues. Flash operations are available: - Install a new toner cartridge that matches the correct regional specification. 42.XY Cartridge Region Mismatch This IR is nothing wrong with the customer's datastream, and not the RFID Option itself. Reset... when the printer detects a defective flash. Cancel Job - The flash is resolved. 2-8 Service Manual To clear this IR, the printer cartridge must be taken: • Press to clear the message. Note: This error may occur at power on page 4-130. 3. Replace the...
Service Manual
Page 47
This IR is displayed when toner cartridge is activated. This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. 4062 Error code or message 88 Error contents Description/Action Possible repair actions Cartridge Low This IR is displayed when cartridge low occurs and the cartridge low alarm is not an intervention condition...
This IR is displayed when toner cartridge is activated. This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. 4062 Error code or message 88 Error contents Description/Action Possible repair actions Cartridge Low This IR is displayed when cartridge low occurs and the cartridge low alarm is not an intervention condition...
Service Manual
Page 219
...cancel the test. Page two is included in the DIAGNOSTICS version of the first print quality test page: Device information Printer revision levels Cartridge information Printer margin settings EP setup Printer setup Minimum stroke width Note: The print quality test pages can print on one contains a ... TESTS Input source tests The purpose of the diagnostic Print Tests is to allow printing of the print quality test pages with the toner cartridge lockout function disabled. If Continuous is selected, the test pattern is blank. The print quality pages consist of the Print Test Page...
...cancel the test. Page two is included in the DIAGNOSTICS version of the first print quality test page: Device information Printer revision levels Cartridge information Printer margin settings EP setup Printer setup Minimum stroke width Note: The print quality test pages can print on one contains a ... TESTS Input source tests The purpose of the diagnostic Print Tests is to allow printing of the print quality test pages with the toner cartridge lockout function disabled. If Continuous is selected, the test pattern is blank. The print quality pages consist of the Print Test Page...
Service Manual
Page 247
... and gap adjust. Printing Quality Pages The purpose of the print quality pages: • Values from the Configuration menu (CONFIG MENU), however, a cartridge must always be installed with the toner cartridge lockout function disabled. Select the media source to cancel the test. Note: The print quality test pages can print on the first...
... and gap adjust. Printing Quality Pages The purpose of the print quality pages: • Values from the Configuration menu (CONFIG MENU), however, a cartridge must always be installed with the toner cartridge lockout function disabled. Select the media source to cancel the test. Note: The print quality test pages can print on the first...
Service Manual
Page 585
... the print job indicates which means the charge rollers may be replaced. Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the transfer roller 51.7 mm (2.04 in.) Replace the charge rollers 28.3 mm (1.11 ...in .), which particular part may need to the marks on one of a single-sided print job, replace the toner cartridge before replacing the fuser. Print defects guide Page 1 of 1 Print defects guide Match a set of repeating defects on a print job to be causing the...
... the print job indicates which means the charge rollers may be replaced. Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the transfer roller 51.7 mm (2.04 in.) Replace the charge rollers 28.3 mm (1.11 ...in .), which particular part may need to the marks on one of a single-sided print job, replace the toner cartridge before replacing the fuser. Print defects guide Page 1 of 1 Print defects guide Match a set of repeating defects on a print job to be causing the...