Service Manual
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4062-XXX Table of contents Table of contents iii Diagnostic information ...2-1 Start ...2-1 Confirm the installation status ...2-2 Power-on Reset sequence ...2-2 Entering Diagnostics mode ...2-2 User attendance messages ...2-3 Error code table 1 ...2-14 Service checks ...2-126 Sensor (input) service check ...2-126 Sensor (fuser output) service check ...2-126 Sensor (narrow media) service ...
4062-XXX Table of contents Table of contents iii Diagnostic information ...2-1 Start ...2-1 Confirm the installation status ...2-2 Power-on Reset sequence ...2-2 Entering Diagnostics mode ...2-2 User attendance messages ...2-3 Error code table 1 ...2-14 Service checks ...2-126 Sensor (input) service check ...2-126 Sensor (fuser output) service check ...2-126 Sensor (narrow media) service ...
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... Media damage ...2-174 No fuse ...2-176 Network service check ...2-177 Diagnostic aids ...3-1 Understanding the printer control panel (models T650, T652, and T654) ...3-1 Accessing service menus (models T650, T652, and T654) ...3-2 Diagnostics mode (models T650, T652, and T654) ...3-3 Entering Diagnostics mode (models T650, T652, and T654) ...3-3 Available tests ...3-3 Exiting Diagnostics mode (models T650, T652, and T654) ...3-5 REGISTRATION ...3-5 Quick Test ...3-6 PRINT TESTS ...3-7 Input source...
... Media damage ...2-174 No fuse ...2-176 Network service check ...2-177 Diagnostic aids ...3-1 Understanding the printer control panel (models T650, T652, and T654) ...3-1 Accessing service menus (models T650, T652, and T654) ...3-2 Diagnostics mode (models T650, T652, and T654) ...3-3 Entering Diagnostics mode (models T650, T652, and T654) ...3-3 Available tests ...3-3 Exiting Diagnostics mode (models T650, T652, and T654) ...3-5 REGISTRATION ...3-5 Quick Test ...3-6 PRINT TESTS ...3-7 Input source...
Service Manual
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... following is an example of the events that the cord is free from the air conditioning system. The printer is properly grounded. Power-on . 4. The Lexmark splash screen appears with a progress bar in the power cord. • The printer is installed on . 4. Operator panel LED becomes solid. 7. Press and hold 3. The... starting the troubleshooting procedures. • With the power cord unplugged from the wall outlet, check that occur during the POR sequence: 1. and . 2-2 Service Manual Entering Diagnostics mode 1. Turn the printer off. 2.
... following is an example of the events that the cord is free from the air conditioning system. The printer is properly grounded. Power-on . 4. The Lexmark splash screen appears with a progress bar in the power cord. • The printer is installed on . 4. Operator panel LED becomes solid. 7. Press and hold 3. The... starting the troubleshooting procedures. • With the power cord unplugged from the wall outlet, check that occur during the POR sequence: 1. and . 2-2 Service Manual Entering Diagnostics mode 1. Turn the printer off. 2.
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...Yes Go to step 2. Go to "Sensor (input) removal (T650, T652, T654)" on page 4-71. 2 1. Go to step 2. 3 Check the above component free from damage? No Replace the sensor (input). Enter the diagnostic mode 2. Replace the connection. 2-126 Service Manual Select Base sensor test 4.... Is the above sensor connected properly? Enter the diagnostic mode 2. The sensor is interrupted or blocked. Is the above sensor for...
...Yes Go to step 2. Go to "Sensor (input) removal (T650, T652, T654)" on page 4-71. 2 1. Go to step 2. 3 Check the above component free from damage? No Replace the sensor (input). Enter the diagnostic mode 2. Replace the connection. 2-126 Service Manual Select Base sensor test 4.... Is the above sensor connected properly? Enter the diagnostic mode 2. The sensor is interrupted or blocked. Is the above sensor for...
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... Go to step 2. Go to "Fuser unit assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of the above component free from damage? Enter the diagnostic mode 2. Observe the line item "narrow media" Does the display on page... 4-23. Enter the diagnostic mode 2. Go to "Sensor (duplex input) removal (T652, T654)" on page 4-23. 2 1. No Replace the sensor (duplex ...
... Go to step 2. Go to "Fuser unit assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of the above component free from damage? Enter the diagnostic mode 2. Observe the line item "narrow media" Does the display on page... 4-23. Enter the diagnostic mode 2. Go to "Sensor (duplex input) removal (T652, T654)" on page 4-23. 2 1. No Replace the sensor (duplex ...
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...from damage? Sensor (duplex exit) service check (external duplex only) Step 1 Check Check the sensor (duplex exit) for damage. Enter the diagnostic mode 2. Observe the line item "exit" Does the display on page 4-20 or replace the external duplex unit assembly (external duplex only). Is the... above sensor for proper connection. Yes Go to "Duplex input sensor assembly removal (T652, T654)" on the operator panel, change every time the sensing area of the above sensor is working properly 3 Check the above ...
...from damage? Sensor (duplex exit) service check (external duplex only) Step 1 Check Check the sensor (duplex exit) for damage. Enter the diagnostic mode 2. Observe the line item "exit" Does the display on page 4-20 or replace the external duplex unit assembly (external duplex only). Is the... above sensor for proper connection. Yes Go to "Duplex input sensor assembly removal (T652, T654)" on the operator panel, change every time the sensing area of the above sensor is working properly 3 Check the above ...
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... page 4-106. Select Sensor test 4. Select the appropriate tray number 5. Replace the connection. Enter the diagnostic mode 2. Replace the connection. Sensor (input) late jam service check. Enter the diagnostic mode 2. Observe the line item "pass through" for proper connection. Select Sensor test 4. Go to step ... 250.09 • 260.11 • 239.11 • 241.14 • 250.03 • 250.10 • 260.12 Diagnostic information 2-129 Yes The sensor is interrupted or blocked. 4062 Sensor (pass through ). Replace the sensor (pass through ) service check Step 1 ...
... page 4-106. Select Sensor test 4. Select the appropriate tray number 5. Replace the connection. Enter the diagnostic mode 2. Replace the connection. Sensor (input) late jam service check. Enter the diagnostic mode 2. Observe the line item "pass through" for proper connection. Select Sensor test 4. Go to step ... 250.09 • 260.11 • 239.11 • 241.14 • 250.03 • 250.10 • 260.12 Diagnostic information 2-129 Yes The sensor is interrupted or blocked. 4062 Sensor (pass through ). Replace the sensor (pass through ) service check Step 1 ...
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.... Is the above sensor for proper connection. Go to "MPF pick roll assembly removal (T650, T652, T654)" on page 4-39. 8 9 10 Check media origination. Enter the diagnostic mode 2. Are any excess new media. Check the MPF pick roll assembly. Go to "MPF pick solenoid... assembly removal (T650, T652, T654)" on page 4-38. 5 6 Check media origination. Go to step 17. Check the sensor (...
.... Is the above sensor for proper connection. Go to "MPF pick roll assembly removal (T650, T652, T654)" on page 4-39. 8 9 10 Check media origination. Enter the diagnostic mode 2. Are any excess new media. Check the MPF pick roll assembly. Go to "MPF pick solenoid... assembly removal (T650, T652, T654)" on page 4-38. 5 6 Check media origination. Go to step 17. Check the sensor (...
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...? Check the sensor (input) for proper operation. Go to "Pick roll assembly removal (T650, T652, T654)" on page 4-71. Did the media originate from . Enter the diagnostic mode 2. Remove obstructions. Go to step 19. 19 Check the above component free from obstructions? Clean ...Duplex drive motor assembly removal (T652, T654)" on the operator panel, change every time the sensing area of excess wear and contamination? Is the above sensor is interrupted or blocked. Replace the connection. Yes Go to step 18. Enter the diagnostic mode 2. Select Duplex tests 3. ...
...? Check the sensor (input) for proper operation. Go to "Pick roll assembly removal (T650, T652, T654)" on page 4-71. Did the media originate from . Enter the diagnostic mode 2. Remove obstructions. Go to step 19. 19 Check the above component free from obstructions? Clean ...Duplex drive motor assembly removal (T652, T654)" on the operator panel, change every time the sensing area of excess wear and contamination? Is the above sensor is interrupted or blocked. Replace the connection. Yes Go to step 18. Enter the diagnostic mode 2. Select Duplex tests 3. ...
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...input)? Check the fuser unit assembly for proper operation. 1. Is the media properly transported and able to "Fuser unit assembly removal (T650, T652, T654)" on page 4-49. Sensor (input) lingering jam service check. Is the above component free of the media tray? Observe the line...? Problem solved. 20 21 Perform a print test and check the main motor assembly. Contact next highest level of obstructions? Enter the diagnostic mode 2. Go to step 6. Is the above sensor is interrupted or blocked. Remove obstructions. No Replace the media, or change every time...
...input)? Check the fuser unit assembly for proper operation. 1. Is the media properly transported and able to "Fuser unit assembly removal (T650, T652, T654)" on page 4-49. Sensor (input) lingering jam service check. Is the above component free of the media tray? Observe the line...? Problem solved. 20 21 Perform a print test and check the main motor assembly. Contact next highest level of obstructions? Enter the diagnostic mode 2. Go to step 6. Is the above sensor is interrupted or blocked. Remove obstructions. No Replace the media, or change every time...
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... • 200.14 • 200.33 Step 1 Check media origination. Enter the diagnostic mode 2. Does the display on page 4-23. Go to step 2. Check Yes Go to "Fuser unit assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of tech support.... Diagnostic information 2-133 Does the problem remain? Problem solved. Go to cool before proceeding. Allow the...
... • 200.14 • 200.33 Step 1 Check media origination. Enter the diagnostic mode 2. Does the display on page 4-23. Go to step 2. Check Yes Go to "Fuser unit assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of tech support.... Diagnostic information 2-133 Does the problem remain? Problem solved. Go to cool before proceeding. Allow the...
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...Sensor (input). Go to step 8. Go to "MPF pick solenoid assembly removal (T650, T652, T654)" on page 4-38. 2 3 Perform a MPF print test and check the MPF pick solenoid for damage. Enter the diagnostic mode 2. Is the above sensor for partially fed media. Does the problem remain? Go to step... 4. Observe the line item "input" Does the display on page 4-71. Go to "Sensor (input) removal (T650, T652, T654)" on the operator panel, ...
...Sensor (input). Go to step 8. Go to "MPF pick solenoid assembly removal (T650, T652, T654)" on page 4-38. 2 3 Perform a MPF print test and check the MPF pick solenoid for damage. Enter the diagnostic mode 2. Is the above sensor for partially fed media. Does the problem remain? Go to step... 4. Observe the line item "input" Does the display on page 4-71. Go to "Sensor (input) removal (T650, T652, T654)" on the operator panel, ...
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... Is the above sensor is interrupted or blocked. Check the fuser unit assembly for proper operation. 1. Go to "Sensor (input) removal (T650, T652, T654)" on page 4-23. Remove obstructions. Go to step 4. 3 Check the above sensor connected properly? Replace the fuser unit assembly. No Replace... or jammed media. Yes Go to step 3. 2 Check the sensor (input) for damage and life expiration. Enter the diagnostic mode 2. Select Base sensor test 3. Replace the Sensor (input). Go to "Fuser unit assembly removal (T650, T652, T654)" on page 4-71. Go to step...
... Is the above sensor is interrupted or blocked. Check the fuser unit assembly for proper operation. 1. Go to "Sensor (input) removal (T650, T652, T654)" on page 4-23. Remove obstructions. Go to step 4. 3 Check the above sensor connected properly? Replace the fuser unit assembly. No Replace... or jammed media. Yes Go to step 3. 2 Check the sensor (input) for damage and life expiration. Enter the diagnostic mode 2. Select Base sensor test 3. Replace the Sensor (input). Go to "Fuser unit assembly removal (T650, T652, T654)" on page 4-71. Go to step...
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.... Go to step 6. 5 6 Check the above component free from obstructions? Go to "Transfer roll assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of tech support. Go to "Fuser unit assembly removal (T650..., T652, T654)" on page 4-54. 10 Perform a print test. Problem solved. 2-136 Service Manual 4062 Step Check Check the sensor (fuser output) for proper connection. Does the problem remain? Select Base sensor tests 3. Enter the diagnostic mode 2. Go to "Output cover assembly...
.... Go to step 6. 5 6 Check the above component free from obstructions? Go to "Transfer roll assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of tech support. Go to "Fuser unit assembly removal (T650..., T652, T654)" on page 4-54. 10 Perform a print test. Problem solved. 2-136 Service Manual 4062 Step Check Check the sensor (fuser output) for proper connection. Does the problem remain? Select Base sensor tests 3. Enter the diagnostic mode 2. Go to "Output cover assembly...
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...in all media trays. Go to step 2. Go to "Fuser unit assembly removal (T650, T652, T654)" on page 4-23. Go to "Fuser unit assembly removal (T650, T652, T654)" on page 4-23. Replace the connection. 7 Check the redrive assembly for all ... the line item "output" Does the display on page 4-83. Go to step 5. 2 3 Check all media trays? Diagnostic information 2-137 4062 Sensor (fuser output) lingering jam service check. No Replace the media, or change every time the sensing ... door assembly, rear. Is the above component free from damage? Enter the diagnostic mode 2.
...in all media trays. Go to step 2. Go to "Fuser unit assembly removal (T650, T652, T654)" on page 4-23. Go to "Fuser unit assembly removal (T650, T652, T654)" on page 4-23. Replace the connection. 7 Check the redrive assembly for all ... the line item "output" Does the display on page 4-83. Go to step 5. 2 3 Check all media trays? Diagnostic information 2-137 4062 Sensor (fuser output) lingering jam service check. No Replace the media, or change every time the sensing ... door assembly, rear. Is the above component free from damage? Enter the diagnostic mode 2.
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... 4-62. 8 9 Perform a print test. No Remove any prestaged or jammed media. Go to "Redrive assembly removal (T650, T652, T654)" on page 4-23. Problem solved. 2-138 Service Manual Yes Go to step 2. Enter the diagnostic mode 2. Replace the connection. 4 Perform a print test. Contact next highest level of tech support. Does the above sensor is...
... 4-62. 8 9 Perform a print test. No Remove any prestaged or jammed media. Go to "Redrive assembly removal (T650, T652, T654)" on page 4-23. Problem solved. 2-138 Service Manual Yes Go to step 2. Enter the diagnostic mode 2. Replace the connection. 4 Perform a print test. Contact next highest level of tech support. Does the above sensor is...
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... the connection. 7 8 Check the aligner assembly for obstructions. Go to step 6. 6 Check the above component damaged or has it exceeded life? Diagnostic information 2-139 Use this procedure for the following jams: • 201.04 • 201.56 • 201.06 • 201.79 ... for damage. Remove and properly re-install the media. Go to step 2. Enter the diagnostic mode 2. Is the above sensor connected properly? Go to "Transfer roll assembly removal (T650, T652, T654)" on the operator panel, change the media size setup. Check the fuser unit ...
... the connection. 7 8 Check the aligner assembly for obstructions. Go to step 6. 6 Check the above component damaged or has it exceeded life? Diagnostic information 2-139 Use this procedure for the following jams: • 201.04 • 201.56 • 201.06 • 201.79 ... for damage. Remove and properly re-install the media. Go to step 2. Enter the diagnostic mode 2. Is the above sensor connected properly? Go to "Transfer roll assembly removal (T650, T652, T654)" on the operator panel, change the media size setup. Check the fuser unit ...
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...4-23. Is the above sensor for proper connection. Replace the fuser unit assembly. Yes Go to reach the sensor (fuser output)? Enter the diagnostic mode 2. Select Base sensor test 3. Does the problem remain? Is the media path free from partially fed or jammed media? Replace the connection. 4...to step 2. Does the problem remain? Yes Go to "Output cover assembly removal (T650, T652, T654)" on page 4-54. 9 10 Perform a print test. Go to "Fuser unit assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of the above sensor ...
...4-23. Is the above sensor for proper connection. Replace the fuser unit assembly. Yes Go to reach the sensor (fuser output)? Enter the diagnostic mode 2. Select Base sensor test 3. Does the problem remain? Is the media path free from partially fed or jammed media? Replace the connection. 4...to step 2. Does the problem remain? Yes Go to "Output cover assembly removal (T650, T652, T654)" on page 4-54. 9 10 Perform a print test. Go to "Fuser unit assembly removal (T650, T652, T654)" on the operator panel, change every time the sensing area of the above sensor ...
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...Check the sensor (duplex input) for proper operation. Check media origination. Go to step 4 Go to step 5 Go to "Duplex drive motor assembly removal (T652, T654)" on page 4-83. 2 3 4 5 Check the fuser access door. Go to step 6 6 Perform a print test and check the redrive ... the above component free from the internal duplex? Is the above component properly closed ? Go to step 10 Remove obstructions. Enter the diagnostic mode 2. 4062 Sensor (duplex input) late jam service check. Is the above component free from damage? Go to step 7. Select sensor...
...Check the sensor (duplex input) for proper operation. Check media origination. Go to step 4 Go to step 5 Go to "Duplex drive motor assembly removal (T652, T654)" on page 4-83. 2 3 4 5 Check the fuser access door. Go to step 6 6 Perform a print test and check the redrive ... the above component free from the internal duplex? Is the above component properly closed ? Go to step 10 Remove obstructions. Enter the diagnostic mode 2. 4062 Sensor (duplex input) late jam service check. Is the above component free from damage? Go to step 7. Select sensor...
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... 14. Go to step 14. 14 Perform a print test using the duplex. Go to step 12 Go to step 7 Remove obstructions. Enter the diagnostic mode 2. Does the problem remain? Sensor (duplex input) lingering jam service check. Check Yes Go to step 2 Go to step 3 No Go to step...blocked. Contact next highest level of the above sensor connected properly? Go to "Duplex drive motor assembly removal (T652, T654)" on page 4-68. Go to "Sensor (duplex input) removal (T652, T654)" on page 4-19. 11 12 Check the external duplex media path for obstructions. Remove then properly ...
... 14. Go to step 14. 14 Perform a print test using the duplex. Go to step 12 Go to step 7 Remove obstructions. Enter the diagnostic mode 2. Does the problem remain? Sensor (duplex input) lingering jam service check. Check Yes Go to step 2 Go to step 3 No Go to step...blocked. Contact next highest level of the above sensor connected properly? Go to "Duplex drive motor assembly removal (T652, T654)" on page 4-68. Go to "Sensor (duplex input) removal (T652, T654)" on page 4-19. 11 12 Check the external duplex media path for obstructions. Remove then properly ...