Troubleshooting Guide
Page 1
...not set up additional printer memory by scrolling through the list of the job may print.) • Delete the job. • Free up properly or is not connected properly Verify that you have properly configured the printer for information. See the drivers CD or the Lexmark Web site for network ...printing. Held jobs do not print The printer is not ready to receive data Make sure Ready or Power Saver appears on the...
...not set up additional printer memory by scrolling through the list of the job may print.) • Delete the job. • Free up properly or is not connected properly Verify that you have properly configured the printer for information. See the drivers CD or the Lexmark Web site for network ...printing. Held jobs do not print The printer is not ready to receive data Make sure Ready or Power Saver appears on the...
Troubleshooting Guide
Page 2
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Turn the printer off , wait for more information, see if the option is listed in the Installed Options list. See the Menus and Messages Guide for the standard ... jobs do not collate Collate is listed on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the Finishing Menu. Note: Setting Collation to see the Menus and Messages Guide. If the 5-bin mailbox is...
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Turn the printer off , wait for more information, see if the option is listed in the Installed Options list. See the Menus and Messages Guide for the standard ... jobs do not collate Collate is listed on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the Finishing Menu. Note: Setting Collation to see the Menus and Messages Guide. If the 5-bin mailbox is...
Troubleshooting Guide
Page 4
... hands. You may help you are printing on the publications CD. Toner smears or print comes off . 2 Hold down and , and turn the printer on the transfer roll. To help isolate print quality problems, print the "Print defects guide" and check for your print job, or change the Paper...Type to match the type of the job to indicate that jammed does not reprint after you are using the correct printer drivers. • Verify the environment is selected. 1 Turn the printer off the page • If you solve print quality problems. If these suggestions still do not load print media that...
... hands. You may help you are printing on the publications CD. Toner smears or print comes off . 2 Hold down and , and turn the printer on the transfer roll. To help isolate print quality problems, print the "Print defects guide" and check for your print job, or change the Paper...Type to match the type of the job to indicate that jammed does not reprint after you are using the correct printer drivers. • Verify the environment is selected. 1 Turn the printer off the page • If you solve print quality problems. If these suggestions still do not load print media that...
Troubleshooting Guide
Page 5
... multiple times until the print remains faded. When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is Class B. Printing is too dark • Change the Print Resolution setting in the Quality menu to see...dpi, or 2400 Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are...
... multiple times until the print remains faded. When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is Class B. Printing is too dark • Change the Print Resolution setting in the Quality menu to see...dpi, or 2400 Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are...
User's Guide
Page 11
... 15 16 Windows Some Windows operating systems may already include a printer driver that is software that lets the computer communicate with the printer. The procedure to be created and appear in downloadable software packages on the Lexmark Web site at www.lexmark.com. Note: Installing a custom driver will be used . If the CD does not launch...
... 15 16 Windows Some Windows operating systems may already include a printer driver that is software that lets the computer communicate with the printer. The procedure to be created and appear in downloadable software packages on the Lexmark Web site at www.lexmark.com. Note: Installing a custom driver will be used . If the CD does not launch...
User's Guide
Page 12
...an optional Parallel 1284-B Interface Card installed and use a parallel cable. Note: USB support is the letter of the custom printer driver on the drivers CD. If the CD launches automatically, click Exit to return to accept the license agreement. 4 Select Suggested, and click... parallel interface is required and can be similar to install printer drivers on the printer. Follow the instructions on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. Serial printing With serial printing, data is a great...
...an optional Parallel 1284-B Interface Card installed and use a parallel cable. Note: USB support is the letter of the custom printer driver on the drivers CD. If the CD launches automatically, click Exit to return to accept the license agreement. 4 Select Suggested, and click... parallel interface is required and can be similar to install printer drivers on the printer. Follow the instructions on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. Serial printing With serial printing, data is a great...
User's Guide
Page 13
... publications CD that shipped with the printer. 3 Press until Menu Settings Page appears, and then press . Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel.... To do this page for later use. The printer returns to Ready. 4 Press . 5 Press until Network/Ports ...
... publications CD that shipped with the printer. 3 Press until Menu Settings Page appears, and then press . Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel.... To do this page for later use. The printer returns to Ready. 4 Press . 5 Press until Network/Ports ...
User's Guide
Page 14
... Your operating system may require different setup procedures. Windows 14 Setting parameters in the communications (COM) port After the printer driver is installed, set the serial parameters to the exact same serial parameters in the Run dialog: D:\Setup.exe Where D... should follow the installation directions in the communications port assigned to complete the printer software installation. Look for local printing Installing a printer driver A printer driver must exactly match the serial parameters set in the printer. 1 Click Start Æ Settings Æ Control Panel, and double-click...
... Your operating system may require different setup procedures. Windows 14 Setting parameters in the communications (COM) port After the printer driver is installed, set the serial parameters to the exact same serial parameters in the Run dialog: D:\Setup.exe Where D... should follow the installation directions in the communications port assigned to complete the printer software installation. Look for local printing Installing a printer driver A printer driver must exactly match the serial parameters set in the printer. 1 Click Start Æ Settings Æ Control Panel, and double-click...
User's Guide
Page 16
... Solaris and Red Hat. The UNIX/Linux User's Guide in UNIX and Linux environments. Installing drivers for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations. All the printer driver packages support local printing using Lexmark printers in each package gives detailed instructions for a complete list of supported UNIX and Linux platforms...
... Solaris and Red Hat. The UNIX/Linux User's Guide in UNIX and Linux environments. Installing drivers for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations. All the printer driver packages support local printing using Lexmark printers in each package gives detailed instructions for a complete list of supported UNIX and Linux platforms...
User's Guide
Page 18
... Server 2003 For basic printer functionality, install a printer driver, and use with all the printers on the Lexmark Web site at www.lexmark.com. When the address is active on the drivers CD. After the TCP/IP settings are available on the network. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are assigned and verified...
... Server 2003 For basic printer functionality, install a printer driver, and use with all the printers on the Lexmark Web site at www.lexmark.com. When the address is active on the drivers CD. After the TCP/IP settings are available on the network. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are assigned and verified...
User's Guide
Page 19
... Windows Server 2003 Direct printing using a local cable, such as USB. • Printer drivers are typically installed on the computer attached to the printer. • During driver installation, the printer is set up to be any name to one of available ports. b Select Lexmark Enhanced TCP/IP Port, and enter the information to complete the installation...
... Windows Server 2003 Direct printing using a local cable, such as USB. • Printer drivers are typically installed on the computer attached to the printer. • During driver installation, the printer is set up to be any name to one of available ports. b Select Lexmark Enhanced TCP/IP Port, and enter the information to complete the installation...
User's Guide
Page 20
... shared printing: Server Printer 1 Install a custom printer driver. After connecting the printer to make sure the printer was successfully shared. • The printer object in the text box. Follow the instructions on the printer. Windows 20 The Plug and Play screen appears, and a printer object is shared in step 2: "Share the printer on the screen. The printer is created in...
... shared printing: Server Printer 1 Install a custom printer driver. After connecting the printer to make sure the printer was successfully shared. • The printer object in the text box. Follow the instructions on the printer. Windows 20 The Plug and Play screen appears, and a printer object is shared in step 2: "Share the printer on the screen. The printer is created in...
User's Guide
Page 21
...assigned during the server installation process. 7 Click OK. 8 Select whether this method, the printer driver is copied from the Shared printers list. Installing drivers for network printing Install the printer driver (or subset) on the Internet or an intranet), and click Next. This lets network ...and other factors. 4 Close Network Neighborhood. 5 Print a test page to install a printer driver. If the test page does not print, see your operating system Help. The server handles driver modifications and the print job processing. The client computer handles the print job processing. 1...
...assigned during the server installation process. 7 Click OK. 8 Select whether this method, the printer driver is copied from the Shared printers list. Installing drivers for network printing Install the printer driver (or subset) on the Internet or an intranet), and click Next. This lets network ...and other factors. 4 Close Network Neighborhood. 5 Print a test page to install a printer driver. If the test page does not print, see your operating system Help. The server handles driver modifications and the print job processing. The client computer handles the print job processing. 1...
User's Guide
Page 24
... file. These packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. The required driver package is complete. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 For a routed network, select the default zone from the Lexmark Web site. Lexmark provides a printer driver package for each package gives detailed instructions for...
... file. These packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. The required driver package is complete. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 For a routed network, select the default zone from the Lexmark Web site. Lexmark provides a printer driver package for each package gives detailed instructions for...
User's Guide
Page 36
... dialog to see all the printer features, use the FAT file system. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from a software application, a window representing the printer driver opens. Modify the printer settings as appropriate (such as... following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must use the Lexmark custom printer drivers supplied with a feature in the dialog. 5 Printing This...
... dialog to see all the printer features, use the FAT file system. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from a software application, a window representing the printer driver opens. Modify the printer settings as appropriate (such as... following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must use the Lexmark custom printer drivers supplied with a feature in the dialog. 5 Printing This...
User's Guide
Page 43
...All Print A Job Print Copies Delete All Delete A Job If you selected. Follow these instructions to print on the application) to view the printer driver settings. Click Print. The last four are sometimes referred to as usual. A paper tray list will print or be deleted according to the type... of the media. Printing on specialty media 43 Note: If you want , The job will appear. Select the printer from the Paper pop-up menu. Select File Æ Page Setup. Printing on specialty media Media is paper, card stock, transparencies, labels,...
...All Print A Job Print Copies Delete All Delete A Job If you selected. Follow these instructions to print on the application) to view the printer driver settings. Click Print. The last four are sometimes referred to as usual. A paper tray list will print or be deleted according to the type... of the media. Printing on specialty media 43 Note: If you want , The job will appear. Select the printer from the Paper pop-up menu. Select File Æ Page Setup. Printing on specialty media Media is paper, card stock, transparencies, labels,...
User's Guide
Page 70
... transparencies from the standard tray (250-sheet tray for the T640 or 500-sheet tray for the T642 and T644), optional 250- Use only transparencies that are designed for use in laser printers. • Set the Paper Size/Type in the Copies & Pages pop-up menu. •...8226; To prevent print quality problems, avoid getting fingerprints on the Lexmark Web site at www.lexmark.com. When printing on transparencies: • Be sure to set the Paper Type to Transparency from the printer driver to avoid damaging the printer. • In Macintosh, be fed automatically from sticking together. ...
... transparencies from the standard tray (250-sheet tray for the T640 or 500-sheet tray for the T642 and T644), optional 250- Use only transparencies that are designed for use in laser printers. • Set the Paper Size/Type in the Copies & Pages pop-up menu. •...8226; To prevent print quality problems, avoid getting fingerprints on the Lexmark Web site at www.lexmark.com. When printing on transparencies: • Be sure to set the Paper Type to Transparency from the printer driver to avoid damaging the printer. • In Macintosh, be fed automatically from sticking together. ...
User's Guide
Page 71
...printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from the leading edge to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait approximately five seconds. 3 Print five more sheets of the adhesive is not possible, a 1.6 mm (0.1 in.) strip should be removed on the Lexmark...04 in the sealed or closed position. - Labels The printer can withstand temperatures of envelope at www.lexmark.com/publications. Note: Labels are considering using with laser printers. You can cause feeding problems and print quality problems. ...
...printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from the leading edge to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait approximately five seconds. 3 Print five more sheets of the adhesive is not possible, a 1.6 mm (0.1 in.) strip should be removed on the Lexmark...04 in the sealed or closed position. - Labels The printer can withstand temperatures of envelope at www.lexmark.com/publications. Note: Labels are considering using with laser printers. You can cause feeding problems and print quality problems. ...
User's Guide
Page 72
...following guidelines to Card Stock from the operator panel, from the printer driver, in its original wrapper until you load it into the printer. • We recommend the use preprinted card stock manufactured with the printer before purchasing a large quantity. See Supported print media for information...176;F) and the relative humidity is single ply, and has a large array of paper packages. • Store paper in the Local Printer Setup Utility, or from MarkVision. • Be aware that preprinting, perforation, and creasing can significantly affect print quality. When printing on ...
...following guidelines to Card Stock from the operator panel, from the printer driver, in its original wrapper until you load it into the printer. • We recommend the use preprinted card stock manufactured with the printer before purchasing a large quantity. See Supported print media for information...176;F) and the relative humidity is single ply, and has a large array of paper packages. • Store paper in the Local Printer Setup Utility, or from MarkVision. • Be aware that preprinting, perforation, and creasing can significantly affect print quality. When printing on ...
User's Guide
Page 75
... Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in the printer on the back). Duplex printing is unsatisfactory, you install an optional duplex unit. If the job is available when you can cancel the job. ... at the top of paper (16 images on the front and 16 on the operator panel unless the printer is printing or in your application software or on a sheet of your software application or printer driver to redistribute any trays are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up. ...
... Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in the printer on the back). Duplex printing is unsatisfactory, you install an optional duplex unit. If the job is available when you can cancel the job. ... at the top of paper (16 images on the front and 16 on the operator panel unless the printer is printing or in your application software or on a sheet of your software application or printer driver to redistribute any trays are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up. ...