Embedded Web Server User's Guide
Page 2
Contents 2 Contents Overview...3 Using the Embedded Web Server 4 Accessing the Embedded Web Server...4 Understanding the home page...4 Customizing printer settings...5 Troubleshooting 7 Embedded Web Server does not open...7 Contacting customer support...7 Notices...8
Contents 2 Contents Overview...3 Using the Embedded Web Server 4 Accessing the Embedded Web Server...4 Understanding the home page...4 Customizing printer settings...5 Troubleshooting 7 Embedded Web Server does not open...7 Contacting customer support...7 Notices...8
Embedded Web Server User's Guide
Page 7
...your printer problem or provide Assisted Service where the Lexmark Service Representative can remotely connect to your printing problem. They can send an e-mail to describe the problem you solve your computer through the Internet to troubleshoot problems, install updates, or complete other countries or... regions, visit the Lexmark Web site at http://support.lexmark.com, and then select one or more information, see the label on the ...
...your printer problem or provide Assisted Service where the Lexmark Service Representative can remotely connect to your printing problem. They can send an e-mail to describe the problem you solve your computer through the Internet to troubleshoot problems, install updates, or complete other countries or... regions, visit the Lexmark Web site at http://support.lexmark.com, and then select one or more information, see the label on the ...
Quick Reference
Page 4
Contents 4 Configuring Wi‑Fi Protected Setup manually 41 Using SmartSolutions 42 What is SmartSolutions?...42 Troubleshooting 43 Notices 52 Edition notice...52 Index 53
Contents 4 Configuring Wi‑Fi Protected Setup manually 41 Using SmartSolutions 42 What is SmartSolutions?...42 Troubleshooting 43 Notices 52 Edition notice...52 Index 53
Quick Reference
Page 5
... flash drive for reuse or recycling through the Lexmark Cartridge Collection Program. Inks in a minimum‑power standby mode after the printer has been idle for using less ink than one page image on one side of a sheet of paper. • Print on troubleshooting printer setup issues as well as solving basic...
... flash drive for reuse or recycling through the Lexmark Cartridge Collection Program. Inks in a minimum‑power standby mode after the printer has been idle for using less ink than one page image on one side of a sheet of paper. • Print on troubleshooting printer setup issues as well as solving basic...
Quick Reference
Page 36
..., then the printer is sharing the line with an answering machine, then you do not hear a dial tone, then review Step 1 or see the "Fax troubleshooting checklist" on the back of the N ports. If you can set the printer to receive faxes automatically. Step 4: Set the printer to receive faxes automatically...
..., then the printer is sharing the line with an answering machine, then you do not hear a dial tone, then review Step 1 or see the "Fax troubleshooting checklist" on the back of the N ports. If you can set the printer to receive faxes automatically. Step 4: Set the printer to receive faxes automatically...
Quick Reference
Page 43
... then follow the instructions on the computer screen. Incorrect language appears on the computer screen. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to solve most printer problems: • Make sure the power cord is plugged into the...and install new cartridges if necessary. • Turn the printer off, wait about 10 seconds, and then turn off the printer. Troubleshooting Troubleshooting Before you troubleshoot Use this setting. Press and hold for three seconds to the host computer, print server, or other network access point. • ...
... then follow the instructions on the computer screen. Incorrect language appears on the computer screen. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to solve most printer problems: • Make sure the power cord is plugged into the...and install new cartridges if necessary. • Turn the printer off, wait about 10 seconds, and then turn off the printer. Troubleshooting Troubleshooting Before you troubleshoot Use this setting. Press and hold for three seconds to the host computer, print server, or other network access point. • ...
Quick Reference
Page 44
...have connected to a defective port. Note: Make sure the printer is damaged, then use a new one or more information, see the Wireless troubleshooting section. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn...supply. 3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into their matching color slots. Troubleshooting CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. The USB port is marked with . Press and hold for three ...
...have connected to a defective port. Note: Make sure the printer is damaged, then use a new one or more information, see the Wireless troubleshooting section. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn...supply. 3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into their matching color slots. Troubleshooting CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. The USB port is marked with . Press and hold for three ...
Quick Reference
Page 45
... In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. REMOVE AND REINSTALL THE PRINTER SOFTWARE Fax troubleshooting • "Fax troubleshooting checklist" on page 46 • "Cannot send faxes" on page 46 • "Cannot receive faxes" on page 47 • "Cannot...then check our Web site for updates for any obvious damage. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. Troubleshooting 2 Load plain, unmarked paper. 3 From the home screen, touch > More Options > Deep Clean Printhead. 4 Select an option, and then wait...
... In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. REMOVE AND REINSTALL THE PRINTER SOFTWARE Fax troubleshooting • "Fax troubleshooting checklist" on page 46 • "Cannot send faxes" on page 46 • "Cannot receive faxes" on page 47 • "Cannot...then check our Web site for updates for any obvious damage. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. Troubleshooting 2 Load plain, unmarked paper. 3 From the home screen, touch > More Options > Deep Clean Printhead. 4 Select an option, and then wait...
Quick Reference
Page 46
Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the telephone line by plugging an ... dialing prefix is not set the modem to at which you are sending your fax name and fax number. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the fax to On, touch On, and then touch Accept. However, it is...
Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the telephone line by plugging an ... dialing prefix is not set the modem to at which you are sending your fax name and fax number. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the fax to On, touch On, and then touch Accept. However, it is...
Quick Reference
Page 47
...fax settings in the Network Getting Started Guide or the comprehensive User's Guide available on installing these drivers, see the complete network troubleshooting information in the fax software. MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is like a password.... Answer Code 2 Copy the manual answer code that converts digital signals into analog signals. For information on the installation software CD. Network troubleshooting If you are not sure if your network is selected. Print a network setup page to receive faxes manually (Auto Answer Off), then...
...fax settings in the Network Getting Started Guide or the comprehensive User's Guide available on installing these drivers, see the complete network troubleshooting information in the fax software. MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is like a password.... Answer Code 2 Copy the manual answer code that converts digital signals into analog signals. For information on the installation software CD. Network troubleshooting If you are not sure if your network is selected. Print a network setup page to receive faxes manually (Auto Answer Off), then...
Quick Reference
Page 48
... require you to press an association/registration button when adding the printer to 63 ASCII characters. Before you reinstall the software, check the troubleshooting checklist, and then do not know this information, then see the documentation that came with the wireless signal. From the home screen,... printer and computer to : > Demo Mode > Off > save the setting CHECK YOUR WEP KEY OR WPA PASSPHRASE If your wireless network. Troubleshooting • The computer and printer are both connected to the same wireless network. • The printer is located away from the Active Services list...
... require you to press an association/registration button when adding the printer to 63 ASCII characters. Before you reinstall the software, check the troubleshooting checklist, and then do not know this information, then see the documentation that came with the wireless signal. From the home screen,... printer and computer to : > Demo Mode > Off > save the setting CHECK YOUR WEP KEY OR WPA PASSPHRASE If your wireless network. Troubleshooting • The computer and printer are both connected to the same wireless network. • The printer is located away from the Active Services list...
Quick Reference
Page 49
... 100 feet apart. d In the Wireless settings section, look for the SSID. If you do the following: a From the Apple menu, navigate to print wirelessly. Troubleshooting MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from your computer. For Macintosh users with an AirPort base station...
... 100 feet apart. d In the Wireless settings section, look for the SSID. If you do the following: a From the Apple menu, navigate to print wirelessly. Troubleshooting MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from your computer. For Macintosh users with an AirPort base station...
Quick Reference
Page 50
Troubleshooting System Preferences > Network > AirPort b Click Advanced or Configure. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only ... on your network and pause any network‑intensive activities, like large file transfers or network games. The Router entry is operating correctly, then continue troubleshooting. If you copy the network information down . If the printer and/or the laptop does not have an IP address, or if either has an...
Troubleshooting System Preferences > Network > AirPort b Click Advanced or Configure. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only ... on your network and pause any network‑intensive activities, like large file transfers or network games. The Router entry is operating correctly, then continue troubleshooting. If you copy the network information down . If the printer and/or the laptop does not have an IP address, or if either has an...
Quick Reference
Page 51
... to Enable bidirectional support if it is a USB port, then scroll through the list and select the port with Printer Port in the Description column. Troubleshooting 51 5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it is not already checked. 7 Click Apply > OK, and then...
... to Enable bidirectional support if it is a USB port, then scroll through the list and select the port with Printer Port in the Description column. Troubleshooting 51 5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it is not already checked. 7 Click Apply > OK, and then...
Quick Reference
Page 53
...send faxes 46 card reader light location 12 checking an unresponsive printer 43 checking the dial tone 36 checklist before you troubleshoot 43 fax troubleshooting 46 cleaning printhead nozzles 19 Communication not available message 50 configuring Wi‑Fi Protected Setup 41 conserving energy, ink,... telephone service 32 DSL connection 31 standard telephone line connection 29 VoIP 31 fax troubleshooting cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 fax troubleshooting checklist 46 faxing Auto Answer setting 36 receiving automatically 39 receiving manually 39 sending ...
...send faxes 46 card reader light location 12 checking an unresponsive printer 43 checking the dial tone 36 checklist before you troubleshoot 43 fax troubleshooting 46 cleaning printhead nozzles 19 Communication not available message 50 configuring Wi‑Fi Protected Setup 41 conserving energy, ink,... telephone service 32 DSL connection 31 standard telephone line connection 29 VoIP 31 fax troubleshooting cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 fax troubleshooting checklist 46 faxing Auto Answer setting 36 receiving automatically 39 receiving manually 39 sending ...
Quick Reference
Page 54
... panel 24 scanning to e‑mail 28 PictBridge and USB port location 12 power supply port location 13 print job canceling 24 print troubleshooting cannot delete documents from print queue 45 printer features 6 models 6 setting up 6 printer control panel buttons and icons 14 location 12...telephone line connection 29 VoIP connection 31 setting up printer 6 on wireless network (Macintosh) 40 on wireless network (Windows) 40 setup troubleshooting cannot print through USB 45 incorrect language appears on display 43 installation screen did not appear automatically 43 page does not print 44 printer...
... panel 24 scanning to e‑mail 28 PictBridge and USB port location 12 power supply port location 13 print job canceling 24 print troubleshooting cannot delete documents from print queue 45 printer features 6 models 6 setting up 6 printer control panel buttons and icons 14 location 12...telephone line connection 29 VoIP connection 31 setting up printer 6 on wireless network (Macintosh) 40 on wireless network (Windows) 40 setup troubleshooting cannot print through USB 45 incorrect language appears on display 43 installation screen did not appear automatically 43 page does not print 44 printer...
Quick Reference
Page 55
Index 55 installing printer on (Macintosh) 40 installing printer on (Windows) 40 troubleshooting 47 wireless setup information needed for 40 wireless troubleshooting cannot print over wireless network 48 Wi‑Fi Protected Setup configuring manually 41 using 40 Wi‑Fi Protected Setup logo identifying 40
Index 55 installing printer on (Macintosh) 40 installing printer on (Windows) 40 troubleshooting 47 wireless setup information needed for 40 wireless troubleshooting cannot print over wireless network 48 Wi‑Fi Protected Setup configuring manually 41 using 40 Wi‑Fi Protected Setup logo identifying 40
User's Guide
Page 5
Contents 5 Troubleshooting 127 Before you troubleshoot...127 If Troubleshooting does not solve your problem 127 Setup troubleshooting...127 Understanding printer messages...132 Clearing paper jams...142 Print troubleshooting...145 Copy and scan troubleshooting...147 E-mail troubleshooting...149 Fax troubleshooting...150 Memory card troubleshooting...153 Network troubleshooting...154 Notices...165 Product information...165 Edition notice...165 Power consumption...168 Index...182
Contents 5 Troubleshooting 127 Before you troubleshoot...127 If Troubleshooting does not solve your problem 127 Setup troubleshooting...127 Understanding printer messages...132 Clearing paper jams...142 Print troubleshooting...145 Copy and scan troubleshooting...147 E-mail troubleshooting...149 Fax troubleshooting...150 Memory card troubleshooting...153 Network troubleshooting...154 Notices...165 Product information...165 Edition notice...165 Power consumption...168 Index...182
User's Guide
Page 8
...‑paid bag. • Recycle the product packaging. • Recycle your printer model). To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Inks in Toolbars, the Print Preview dialog, or the printer display (depending on the features... your printer 8 • Use high yield cartridges. About your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software CD. Initial setup instructions: • Connecting...
...‑paid bag. • Recycle the product packaging. • Recycle your printer model). To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Inks in Toolbars, the Print Preview dialog, or the printer display (depending on the features... your printer 8 • Use high yield cartridges. About your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software CD. Initial setup instructions: • Connecting...
User's Guide
Page 9
...software is located in the printer program folder or on the desktop, depending on the printed warranty that came with your printer. Lexmark Support Web site- Record the following information (located on the store receipt and the back of the printer that came with ...-8:00 PM ET) Support telephone numbers and hours of operation for ? The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E‑mail support...
...software is located in the printer program folder or on the desktop, depending on the printed warranty that came with your printer. Lexmark Support Web site- Record the following information (located on the store receipt and the back of the printer that came with ...-8:00 PM ET) Support telephone numbers and hours of operation for ? The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E‑mail support...